The service was great. We received our clothes by the designated time. I like that they sent a text/email once our clothes were completed. The service was very professional and of good quality. They were honest about wethere a stain that was in one of my sons shirts would be able to be removed. I liked that because it gave me the opportunity to decide whether I wanted to try to get it out myself or take the chance and allow them to. I will definitely recommend Lapels to others.
First let me start by saying that advertising is everything! Now to the point of my review. When you get to the door they have a big advertisement that says flags cleaned free. I brought in some flags to be properly cleaned for deceased veterans. When I got there, I was met with a different story than what was on the signage. The manager or owner came to the counter and told me that he cannot continue to lose money pressing flags. And that they do not clean flags at this cleaners. They only wash. But the advertising scam said that the flags would be cleaned. I am a 20 year veteran myself. And one of the values that we are taught is integrity. This company doesn’t have any. If they use the military and veterans to make money. I wouldn’t trust them with my business.
I’ve used lapels twice now. Absolutely stellar job. Conveniently located near my home and very affordable service. What I like is the store is very clean and well kept. Employees are very inviting and professional. I will be a lifelong customer for sure.
I went to this establishment for alterations. Next day service without requesting. Very friendly
Excellent customer service! Very dependable! I recommend to all oakleaf residents!
GREAT CUSTOMER SERVICE, Excellent Staff, & I love knowing that my items. Are in good hands!!
Always super friendly and professional. My uniforms are always done on time and look great
Great service. They are always so helpful and courteous.
Environmentally conscious, veteran friendly, cost competitive, and great turn around times if you ask for a rush. Give them a try!
Super friendly, quick turn around, and at a fair price.
Always polite and caring . Great job!
Professional service. My orders were ready two days early.
I have had shirts repeatedly come back wrinkled and creases not correctly placed. I have discussed this with your staff and it continues.
Good, prompt service that offers military discount
I was a bit thrown off when they couldn’t apply my military discount when I picked up my jacket. I guess I’m a bit disturbed that whatever the price is when you pickup is in stone and can’t be adjusted. What happens if they overcharge you? Wasn’t thrilled with the experience.
Awesome experience. Well done.
They are very timely with my orders I started using them for my work uniforms and loved how quick they were. Christy is very professional and courteous and calls when my items are done sooner then anticipated.
Just moved to the neighborhood and stepped in to check pricing and services. Christy told me about everything. Im impressed, she has sold me! Im looking forward making this my new dry cleaners.
Took our clothes in for dry cleaning and when we got home all my husbands jeans had been shrunken. Of course we call them and let them know and they claimed there was nothing they could do....possibly a store credit. In the end we got $100 credit to come back for jeans that were worth $350. Needless to say, Iost that $100 because Im not taking anything back there and recommend no one else does neither.
Timely, professional, and Christy always greets me with a smile when I walk in.
Fast next day service. Did well getting a stain out.