user
CSI Restoration & Cleaning
2205 Center Hill Dr, Opelika, AL 36801, United States
Appearance
CSI Restoration & Cleaning

Comments
Je
Review №1

BEWARE. I recently had a horrible experience with this company. I had contracted them to clean very specific parts of a rental I own but when then tenants showed up for move in, the unit was not clean. Only one item we had agreed to was actually clean. I then had to go to the townhouse and clean for 2 hours myself so my tenets could move in. The floors were not swept or mopped, appliances and cabinets not wiped down as agreed. Fans and window sills filthy, even though we discussed doing this in advance and it is outlined on the invoice. I even sent them pictures. Whats worse is that even after I contacted them, they never called me back and still charged my card! I have disputed this with my credit card company, but what a hassle. Save yourself the trouble and get a company that will do what is right when they make a mistake. The pictures below are just a small sampling of what it looked like after the cleaning!

Ph
Review №2

Angelica led the two-member team who cleaned my home. It was Angelicas second visit. She does an outstanding job, is professional, friendly, and knows her work. CSI did a restoration for me about a year ago. I was beyond pleased with their work. Its still top-notch!

An
Review №3

After a no show from another local cleaner, CSI was able to fit me in at the last minute. The team did an incredible move-in clean and was prompt, professional, and thorough. Alana, the representative I spoke with on the phone, was courteous, friendly, and determined to keeping us on schedule for our move. I highly recommend CSI and will certainly use them in the future.

sc
Review №4

Weve been using CSI weekly cleaning sefrvice for at least 10 years and are always very pleased with the job they do. We highly recommend them.

Vi
Review №5

I am so impressed with CSI. Theyre so good and efficient. From the first interaction with them, they are very friendly and informative. I absolutely love Tania and Alyssa--what a team!My house has a lot of books--done--theyre all dusted. My house is old;they make it look better (cleaning done correctly has that effect). Im a little bit of a clutterbug--they magically organize the little things like exposed cords, kitchen stuff put where it belongs--what a concept! Tania and Allysa make things I dont even notice cleaner and better. Theyre also kind and considerate in my home.

Ca
Review №6

I have loved working with CSI! We had a pipe burst in our kitchen which sent water into our kitchen, laundry room, living room and dining room. CSI packed us out and moved our furniture back in after our renovations were complete. They sent a cleaning crew to deep clean all of the dust and grit that was stirred up during the renovation process. The ladies that they sent were fabulous!!! They were quick but efficient, and my house looked and smelled amazing. Thank you CSI!!

Ro
Review №7

Easy to work with. On time and great cleaning. Using again because work was so good.

Lo
Review №8

CSI cleans our house monthly and does a fabulous job! The CSI staff is always punctual, reliable, hard-working, caring, and always return my personal belongings to their original location. CSI Cleaning & Restoration is definitely the company to call for any cleaning needs!

Je
Review №9

I highly recommend this company the girls are amazing at what they do ❤️

Ra
Review №10

This company is on time and does a great job. Kelsey is always super nice and does a great job. We request her on every job. I would recommend this company to everybody.

Er
Review №11

I recently had them do a move out clean. Upon walking in I immediately noticed base boards that were not done in several rooms. (This was the main thing I asked them to do). Floors looked swept but not mopped. Windows still filthy. I had to spend several hours cleaning after them keeping me up till midnight the night before I moved. Not worth the almost 300 I spent.

Be
Review №12

Its amazing what these carpet guys can do. Ours went from stained and gross, to practically spotless. Should have hired them a long time ago!

Aa
Review №13

Ive trusted CSI with my carpet cleaning needs for years, and they continue to exceed my expectations. Ive recently used their Maid service for general cleaning. I may never need to clean again! Not only do they GUARANTY their work, but theyre honest and they get the job done at an affordable price. HIGHLY RECOMMENDED!

Jo
Review №14

Our water heater flooded our house, and thankfully CSI took care of us! They responded quickly and did a great job. Rick was friendly and knowledgable. We will call them again for any water damage needs!

Os
Review №15

Have a working partnership with them. They do great work.

al
Review №16

CSI Cleaning & Restoration did a great job the move in cleaning they did at our new home in Opelika AL. The walls and crown molding were filthy, and CSI made short work of it and all the rest of the kitchen and bathrooms. The carpet cleaning was top notch as well. I tell others about the cleaning service all the time.

Jo
Review №17

I highly recommend this company. They did a great job.

Ha
Review №18

CSI always does a great job! Love how they clean our house!

Ka
Review №19

CSI does a great job! Employees are always friendly and willing to do what is asked of them.

El
Review №20

Not impressed. Watched the crew show up in the driveway momentarily and left. Never knocked on the door and never called the contact number I provided.

An
Review №21

I LOVE THESE PEOPLE..

Br
Review №22

Terrible. Spots of house completely skipped by cleaning crew. No idea what they did for five hours other than burn time. They also left my doors and garage door unlocked without notifying me they were finished. Complete waste.

Am
Review №23

Pretty unsatisfied with the 5-hour deep clean service we had today. We hired this company to thoroughly clean a house we just purchased so it would be spotless prior to moving in. Upon arrival to our house this afternoon, right off the bat we noticed they left the garage door up with our belongings in plain view. The front door was unlocked as well. The crew was nowhere to be found.As we looked around to see what had been done, here are just a few things we noticed:-soap scum in the shower-hair in the sink/tubs-microwave not cleaned-oven not cleaned-things on kitchen countertops that would have easily been brushed away even if wiped with a dry clothWe were supposed to be notified prior to the crew leaving and we werent. I tried to call the office at 4:30 pm and no one answered.I am very dissatisfied with the level of service. Book this company at your own risk.

Ka
Review №24

We had my Moms carpets cleaned, and we were very happy with the results! Her carpets were pretty bad, they exceeding our expectations of how they would turn out.

Information
5 Photos
24 Comments
4.2 Rating
  • Address:2205 Center Hill Dr, Opelika, AL 36801, United States
  • Site:http://csi-restorationandcleaning.com/
  • Phone:+1 334-749-2640
Categories
  • Carpet cleaning service
  • Cleaning service
  • House cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:7:30am–4:30pm
  • Wednesday:7:30am–4:30pm
  • Thursday:7:30am–4:30pm
  • Friday:7:30am–4:30pm
  • Saturday:7:30am–4:30pm
  • Sunday:Closed
Similar organizations