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Ralphs Collision Inc
1673 Genesee St, Oneida, NY 13421, United States
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Ralphs Collision Inc

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Ar
Review №1

Stopped in to see if they could look at my car or set me up an appointment for a hit to my car that had popped the bumper and my reflector out. Man inside said, Let me take a look at it. After looking at two places that needed to be put back in place, he says, Well I might need to take headlight out to get it back in. Fortunately, within less than 10 minutes all parts were snapped back in place and I was on my way.Could have had me come back and get an appointment or charge me for stuff I really didnt need, but instead was able to pop everything back in place and didnt charge me a thing! Will be taking any real business back to him. Thank you!

Wi
Review №2

Have known Ralph all my life. Great guy & super bodyman.

Ll
Review №3

Great job fixing my truck looks great . Id recommend them to anyone .

Mi
Review №4

One of thr nicest people we had the pleasure of meeting. He and his team were a pleasure to work with.

Gy
Review №5

The guys at this shop were so wonderful and kind. My husband and I were In an accident and on a trip from out of state and they put us as top priority and took amazing care of us and our vehicle. Best experience ever ♥️

SO
Review №6

Took very good care had my focus for like 3 hours had the problem diagnosed and fixed hope they enjoyed the pizza!!

Ca
Review №7

Very unprofessional, I called last week to get some paint work done on my vehicle the owner told me to call the following week to get me in that weekend. Here we are a week later I called like the guy said and he’s all backed up again and said to call next Friday? I asked can I just set up an appointment and he gave me the whole run around “well I do collision too, this and that this and that.” Very unprofessional. I heard decent things before but I know I will never call again and bother them since my business is to much of a burden.

Al
Review №8

He does collision,& Antique Auto restoration. Excellent workmanship.

Jo
Review №9

Had my vehicle in for a collision repair. Initially upon not getting a call that it was complete, we called them. Apparently it had been done, but nobody could find the paperwork from the insurance company for payment. After about 20 minutes they found it and I went to inspect the vehicle. Opened the door that had been damaged and found a very course caulk bead, from their repair, that had been painted over. I pointed it out to the owner and he took the vehicle back for another 2 days. After a month, I realized my rear passenger door window would not go down. I brought it back to Ralphs for inspection. The owner was extremely rude and combative. Apparently he doesnt feel the need to check his work before sending it back to the customer. He informed me that he did not have to work on my vehicle. But then took it anyway. Called on the phone and outright lied to us about the issue telling me the window lock was on.. it was not as u was able to roll every other window down from their individual switches. Stay away!!!!!

be
Review №10

I had the best experience with Ralph’s Collision! Ralph put my mind at ease with a quick bumper repair. He was exceptionally kind to me! Highly recommended!

Al
Review №11

Quick and easy appraisal.

al
Review №12

I had my vehicle towed to the garage for a quote on repairs. They quoted $1100 for a water pump repair. Next garage I called quoted me $600. I paid for my tow and they tried to hold my vehicle hostage until I paid for another hour of their “labor”. I sat down in their waiting area and very peacefully tried to reason with their mechanic, at which point he yelled at me for several minutes unprovoked. Had to threaten legal action to get my van and the icing on the cake was the mechanic had removed pieces from my engine in a grimy ploy to force me to use their garage.

Ka
Review №13

Dropped my car off at 5 pm on a Monday, and it was ready by 10 am on Wednesday. Id been hit in the driver front in a parking lot, so bumper, hood, light, grill damage. Car was beautiful when picked up! Am currently make arrangements to have him do additional work for me - very highly recommended!

Di
Review №14

Ralph and his crew are the best! The quality of their work is outstanding, and their level of customer service goes above and beyond. I highly recommend their services.

An
Review №15

I had my 2015 Camry repaired at Ralphs 2 weeks ago, and I couldnt be happier with the outcome! His 50 years of experience shows, and he obviously takes pride in his work! Friendly staff, VERY reasonable rates and my car was done in 2 days (I had 5 areas repaired)! I would wholeheartedly recommend Ralphs to anyone - you wont be disappointed!

Le
Review №16

Ralph was helpful with all my questions. Did repairs in timely manner and even worked around my schedule! I will do business again

Ei
Review №17

Went to see my sons wrecked truck. They were helpful in finding it.

Ga
Review №18

So nice to see great comments about Ralphs on here. Bought a car from him in 1978 and he gave a great price on my trade-in. Glad to know hes still making people happy.

He
Review №19

Auto repair and towing. Best part is cheap prices.

Ja
Review №20

Nice people

Mo
Review №21

Took them more than 6 months to get a grill for my BMW. Never followed up despite of numerous calls regarding timing and schedule.

Re
Review №22

Absolutely worst.

Jo
Review №23

High quality body work.

Sl
Review №24

Dropped off a front valance in august to repairs four months later nothing,never called, it just sat. If he didntwant to do should have said so.

Ra
Review №25

Best in The Business

Ro
Review №26

Best place around!!!!!!!!!

Fr
Review №27

I have used Ralphs Collision since 1973, for many repairs and service. Ralph and his crew have never disappointed me in their work ethics, and getting my vehicle repaired in a timely manner. The work is 1st rate and I the vehicle is always clean and ready as promised. Ralphs is a busy shop and one of the best in the area. Peak times of the year Ralph goes out of his way to make the down time as short as possible for his customers.

Information
31 Photos
27 Comments
4 Rating
  • Address:1673 Genesee St, Oneida, NY 13421, United States
  • Site:https://ralphscollision.com/
  • Phone:+1 315-363-6860
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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