Rude to say the least. No building...just a fenced area. Gave one price on the phone and then asked for another (higher) in person.
Was not able to reach them. I guess too much busy
Came right out right away. The young Man was there on the spot . Up front got the job done. Again ty ty ty.. if I need the service they will b the one I call.....
When I was at my most vulnerable they came through for me in an incredible timely way. No BS just great service. Fabio was incredibly timely and fast. Thanks again
When it comes owning this type of business, I would definitely work on attitude and professionalism as people are already upset with the towing of their cars and dont need more negative attitudes or poor use of words.
Awesome service. Had them come grab my toolbox from my previous job and take it to another location. Not only was Dillon very well versed in actually strapping down a toolbox; they actually put it up in the area I needed it to be after the move. Super awesome guy too
Ron was so polite and even gave me a ride home. He reminds me of my uncles. He was so awesome and came right away. He had great conversations on the way to my house. He is the best. Wouldnt recommend anyone else
This is the best towing company I have ever worked with! Best quality and most professional people in any service area. These people worked until midnight ensuring my car was safely delivered! Highly recommend!
It was midnight. Jake’s was professional, efficient, and skillful. You know when you have had your car towed, and you’ve thought, “they are going to break my car,” ...NOT Jake’s...I was 100% confident leaving my car in their hands. I also received a text when my car was delivered to the dealer. I definitely recommend Jake’s, and would use them again.
Very professional service. I was in need of a tow earlier today. Didn’t know who to go to found these guys, and do not regret it. When I first called who ever picked up the phone was amazing caring asking all the right questions and was very professional. Chris the driver who got my car when I couldn’t be by it was nothing but professional. Took very good care of my car during the delivery process. I would highly recommend this company if you need a tow! I will keep you guys in mind for down the road if I ever need it again. Thank you so much for helping me out today!
Dillion and Tyrell were amazing! Truck was high centered, on a holiday, and they were out in 20 minutes charging $50 less than another company I had waited 4 hours for that never showed up. Will certainly recommend to anyone who needs their assistance!!
They got my guy off the side of the highway over an hour out of Omaha at Midnight on a Sunday when no other company could come out. I appreciate the great service and making sure we were able to get our guy and our van back safely to our shop. They made sure we were taken care of. Thanks again.
The brake fluid completely drained out of my car and I literally was left without a way to stop my car. I called my insurance company and they dispatched this company for me. Dave came out to help me and he was extremely kind, helpful and polite. Even though it was cold outside, he didn’t complain. You could tell that he just wanted to make sure that me, my daughter and my car made it home safely. I would recommend them to everyone. They were prompt and called to double check that I was okay on their way. I’m grateful for this company and if I ever need help again; they will be my first call. Thank you Dave and the Jake’s Towing family.
Came out of my apartment to my car having a flat tire, and had to up set up a tow with my insurance: and they’re probably the best tow job I’ve ever had! Chris was the man’s name, super chill and a nice guy- he was there in almost ten minutes, and had my car at Jensen auto in no time! Probably the best experience I’ve had with a towing company!
Very experienced driver. My driver was a very nice guy and done a great job getting my car to the shop. Thank you Joe and your family for helping me out. And thanks to Dillon the driver
This company is absolutely incredible! Customer Service was kind and patient with me over the phone, as I explained where my car had broken down. They had someone come help me in under an hour, even though I was in the middle of nowhere, it was late at night and pouring rain! They offer an amazing service so dont think twice, I highly recommend them!
I was waiting for an uber to take me somewhere after the tow but they were late and the tow driver gave me a ride to the same place he was going and I was able to get another vehicle before the place closed. Thank you so much!
It was the end of the day when my car quit. They arrived quick and got my car to the repair shop before they closed. Saved a full day of being without my car. Thanks.
The driver was very concerned about our safety on the side of the interstate we appreciate that they were on time excellent service appreciate it thank you
My insurance company called Jakes Towing & Transport. They did a good job of keeping me updating on the status because it was a busy day due to the weather. Ken made it on the slippery road and was pleasant, very helpful and he was still smiling. Thank you for the great service!
When returning my rental car after hours, I locked my phone in the rental and had already put the keys in the dropbox when I realized I left my phone in the car. I immediately contacted Dillon to see if he was working, he wasnt but referred me to Rob. I called the company and they arranged for Rob to meet me. He got to me fast and into the car in well under 5 minutes. He was very kind and polite. Ive had other companies who scratched the car and didnt really care about any damage caused while unlocking a vehicle but Rob was very careful in all of his actions as to not cause any damage. I absolutely recommend Jakes, theyll be my number 1 choice if Im ever in need of their services while in the area again.
Done a awesome job. Every one else was telling me a hour or more before the could get to me. Was there in 15 minutes. Took great care of my vehicle and was really fair priced. They will definitely be do any of my towing.
Best experience Ive ever had having a car towed. Chris showed up within about 20 minutes and got my car hooked up fast. Towed it from La Vista all the way to Bennington for an excellent price. Will 110% be recommending Jakes Towing to anyone who needs a tow. Get this guy his cheeseburger!
Called to get a tow from Jake and his guys after hitting a pothole on Broadway one morning. They were there to get me towed with in 15 minutes with no hassles. Everyone was very helpful and even able to take care of tracking down and getting new tires on the same day! Great service all around!
Car died at the bank, called roadside assistance. Jakes Towing arrived in a timely manner and got me to the dealership. Great customer service! We definitely recommend them.
Did a greatJob, and took care of my Corvette like it was his own. Made sure to take every precaution to not damage the car.
Got off work at Midnight had a flat. Never had a flat on my truck in the 11 years. I called for roadside assistance through insurance company and they use Sullys. Spencer arrive in good time after my initial call. My issue was getting jack out from under seat and lowering of tire, which was why I called ... Spencer was friendly and understanding . He was able to have me up and running within 30 minutes...Spencer was very professional and understood my issue ... I would recommend Sullys towing if looking for roadside assistance.
Had a fantastic experience with the service from Jake’s Towing. Dillon Wood was extremely helpful if retrieving my car for me. Will definitely call them again should I find myself stuck.
Great value, time management and towing experience. Highly recommended!
They are awesome! We got a popped tire right after the College World Series game on a Saturday evening, and had a flat spare. Spencer went above and beyond to help our family get safely back on the road at a great price! Thank-you so much! ⭐️⭐️⭐️⭐️⭐️
Amazing service, polite about towing my car because the spare was also flat. He recommended airing the flat because of its age which turned out to work. Anyways, highly recommend this service if you are in the need of a quality tow. I cannot express how excellent the service was; well done Sir, great service like this is rare to come by and is certainly not meant to be taken for granted.
Great customer service, great price! Jake had great suggestions to helping us find some auto services we needed. Highly recommend
Great service. Arrived earlier than estimated time. Was patiently waited for me to get my keys from other place. Highly recommend 😁👍
Amazing Service, I was headed on a long road trip and had a flat, not only did they tow me they called around and found a tire shop open on Sunday with my tire size for me. Took all the stress away from having to handle all that. The driver was excellent, friendly and professional.
Did a great job getting our Audi home. I didnt get the drivers name but he did such a great job. The car was on the flatbed safely in no time and the driver perfectly positioned his truck to roll off the car in our garage in the exact place I wanted it. He was a really skilled operator.
I couldn’t get AAA to tell me a time or who would be coming out. It was already 8:45 and someone recommended calling you. So glad I did. Your guy was out quick and got it done super fast! So impressed and thankful you guys were able to help late at night and in this cold.
Jumped my battery at 5 am and only took 20 minutes to respond even though my roadside assistance app sent the wrong address. 1 minute on-site and I was on my way home. Technician was in a better mood than I was, so I appreciated him even more. Totally recommend.
Best towing experience so far! Ron helped me out and was fast, knowledgeable, and nice to converse with. My day had been pretty bad because of my car situation but his quality service made me feel better. Thank you, 5/5 would recommend.
I was waiting for another towing company. I waited for 2 hours. I was then recommended to call Sulleys towing because a friend recommended too by a friend who had a great experience with Robert Long. I requested this driver, but he was unavailable :(. The driver they sent was excellent and got to me within 20 minutes of calling. I would love to treat this company with a steak dinner. I am 100% satisfied and 100% recommend!!! 100
Robert J was AMAZING! My car was completely dead in our garage, and wouldn’t take a jump. Robert got to our house in about 30 minutes (thanks for helping me be not so late to work!) and was able to get my car (everything is electric) into neutral manually and slip it out of my garage (which is a tight fit) and get it on the truck in literally 10 minutes. Thanks Robert J from Sullys! We will definitely use you again if we need it!
I used Jakes Towing and Techs were on-time and very polite. A good experience.Thanks Jakes Towing!
Got in a car accident and used Jakes towing to get my car to the body shop. Tow truck driver was amazing and friendly.
I meant to leave this weeks ago, but my car was stuck in the snow and I had someone from left lane recovery come out at 7pm. He was afraid to pull my car out at night (because it was dark and he had to go down a back alley that had a little ice) and barely tried at all and told me I should call someone in the morning. So I did. Dillan from your company was amazing. Got my car out with no issues. It was simple and didn’t take that much time. He was professional and well deserves this review!
Got the goal of moving it a few feet accomplished, but gave up only after a couple tries. Then customer and his dad and myself got it started because we did it the correct way. Just wish would have given it more try and been more social and actually done it right instead of giving up. Changed it to 3 stars from 2 for you guys cause still wasn’t happy with the results.
Other tow provider didnt show after 90 minutes. Got Sulleys out through my roadside assistance. They showed up within 15 minutes because they heard Id been waiting. Thats absolutely 5-star service! Much appreciated!
The lady on the phone was very friendly, helpful, and had a good sense of humor. Made a cruddy situation not feel so cruddy. Tow truck driver was speedy and very accommodating. I appreciated their service very much.
Our towing expert, Cody, was friendly and fast at picking up our car and taking it to where we wanted it to be. The car was not in an easy place to tow from, but he was diligent in making sure it was safe for us all and the property it was on. We will request them the next time we need a tow.
The best service one could simply ask for. Super friendly and helpful staff. They went out of their way to help me. Highly recommend!!!
Best towing experience. The entire staff is extremely professional and efficient. They have towed my vehicles on multiple occasions and every driver goes above and beyond. My car was recently totaled in Omaha and I was given 20 minutes to have a personal tow company there. Jake had a truck at the accident in under 10 minutes. I can’t thank them enough.
Thanks for the tow Craig in dispatch!!!! You are very much appreciated!!!!! When I called when I could get my car started for work he was the first person to let me know that it was going to be alright! He was very kind and helpful in my situation!!!! Thank you once again Jakes Towing!
I recently had a flat tire with no spare...Sully’s arrived super fast and towed me to a tire shop..the tire shop was busy so he aired up my tire for me to go next door to the other shop! Great customer service and a fast turn around! I would recommend them to anyone!
These folks are great! Every time a car is parked illegally in our lot, we call, and theyre here quickly to tow the vehicle away. Veteran led too. Airborne, Jakes. Airborne.
Robert Long and his co-worker, Brett, went far beyond the call of duty to provide first class service. They assisted with the towing of my vehicle at 3:00am and were very professional. Not only did they provide me with a ride to the maintenance shop, they even went out of their way to drive me home over six miles at 4:00am. I cannot say enough about the phenomenal service I received. I would definitely recommend Sullys Towing of Omaha and request Robert Long. Much appreciated. Thanks again guys!
Big Ken got to me quickly and was very sweet. He kept me and my daughter safe and got my car where it needed to be. Thank you so much.
The driver was very courteous and prompt. Would def use this towing service again.
I had to get my Subaru Legacy towed after some issues after a car accident. Robert Long from the towing company came and he was very helpful and kind. He made the process so easy and was very communicative about his whereabouts and when we could expect him to arrive. All in all, a very good experience.
Fast and friendly service. They took great care of our vehicle and even helped us get it back in the garage when they towed it home. We would definitely recommend them!
Got an engine warning on a business trip. Google had pretty bad things to say about it. It was late and a holiday so I pulled into a hotel and used my roadside assistance to schedule a tow for the morning.Dillon showed up, was professional and courteous and fast.Even went inside the service shop to help!Top notch service.
We had Robert help us tow our car today and he did a wonderful job! He was very quick to get to our location and was very knowledgeable and efficient! Highly recommend!
Really can’t thank them enough...lock on my car was frozen shut and wouldn’t budge so I called jakes towing and transport and they got to me in under 20 minutes. Literally 6 min later my car was unlocked and I was on my way to work. 10/10 really would recommended these guys to everyone !
Spencer was great in towing our van! He was real personable and our kids loved seeing the tow truck up close. Best service!
Great service. Super courteous people.Very efficient. The place to use!..Patricia, Omaha
I never leave reviews, but this place deserves a review.The dispatcher Craig who answered the phone was very professional and kind. I needed my car towed and he reassured me that someone would be there within a half hour. 15 min later a tow truck came and saved me. As I was in the gist of panicking, not thinking anyone would come soon enough. Craig was so polite that he stayed on the line with me until the tow truck got there. Highly recommend Jakes Towing. Special thanks to Craig, you sir, are amazing.
What can I say an absolutely phenomenal experience amazing help super friendly Dylan was an absolute rock star I’m going to call Jake’s towing anytime I ever need towing again thank you guys so much wonderful service recommend with all my heart
I would highly recommend them to anyone! Vehicle was stuck with the ice and snow last night. Luckily found a ride home. Left the key in it, and they hauled it for me. They also kept me posted on any updates about the delivery of the vehicle. Thank you again!
Clayton helped me so much today!! I was stuck in the snow and couldn’t get myself out. He was super quick and efficient and extremely nice. It’s so cold out but he was glad to help! They arrived very quickly and took less than a couple minutes to get me out so I could get to work. Thank you so much!!!!
Dave was great! I would recommend them to anyone who needs a tow. They came right out and got my car at 1 am in the freezing cold and made sure all my information and everything was right before he left! Thank you guys so much!
Showed up super fast! I just needed a jump start but their employee, Spencer, was knowledgeable enough to suggest I get a voltage test and he performed that for me as well.I highly recommend this place.
Mitchell came to our house and was on time. He was very polite and friendly. Took us to our location with no problems. We highly recommend.
Quick pick up of the car, I did not have to be there during the pick up. Everyone I talked to was so friendly. I hope to never use them again but would with out a second thought. I will recommend them to my family and friends. Thank you so much.
I have always used Jakes Towing but this last time Robert Long (the driver) and staff went ABOVE and BEYOND. They kept me updated on my car. Unfortunately I couldnt stay with my car, so Robert texted me pictures to make sure everything was accurate. He very nice and understanding. Also it was all at a great price. Thank you guys!
I called because my battery was dead. Very friendly good service. They came sooner than I expected and the tow driver was very friendly. He stayed to make sure my car started and that I got out of the parking lot ok
Jakes Towing was outstanding... quick & efficient service. I contacted my Emergency Service Rep at 5:15pm regarding my stranded vehicle. Roadside Assistnce Rep immediately contacted their designated vendor [Jakes Towing]. At 5:28 Jakes dispatch [Tiffany] phoned me with their estimated timeline. Their dispatched driver was on another call but would contact me when en route. At 6:40 Ron phoned. Thru the years Ive experienced several unfortunate episodes. Given the timeline, expertise & resolution of my automotive breakdowns, Jakes service response was exceptional. Should I ever require similar service in the future, I will absolutely request Roadside Assistance to dispatch Jakes Towing. Many thanks!!
A motorcycle can be difficult but he was very careful with loading and unloading, and also followed my suggestion on where to apply the straps. He was very professional and personable and we talked about motorcycles as he delivered the bike to my house. I would recommend Sulleys Towing to any of my fellow bikers.
Stranded early Sunday morning and he was there in 45 minutes. He was fast and friendly. Highly recommend.
I called for a tow and let the folks know at the other end of the phone I was in heavy traffic and they came and got me right away, guy was great, he wanted me to be safe and said I should stay in the car as he hooked my car to take it for service, and since I had my kids with the fast tow, I was able to spend quality time with my kids since the tow was so fast, so thanks Sullys you were amazing !!!
My vehicle was parked in an area that was not marked as no parking, I was moving and didnt want to be disrespectful to the complex by parking in their grass like everyone else. The guy that towed it, seen it was loaded, so he was fully aware I was either moving in or moving out. He stated he took photos of the vehicle after we found that it was towed and not stolen! I literally left the vehicle long enough to use the bathroom, out, didnt even lock ethe vehicle, had towed it that fast we had thought it was stolen. Spoke to a Bellevue police officer who suggested I went to the news. Spoke to my complex where I lived, they stated they would ask to have the $200 returned. That was over a week ago. Maybe its time to go with what the officer suggested.
These guys are awesome. They saved my butt this weekend when I was 6 hours from home. Picked me up quick & recommended a great repair place that got me back on the road in a couple hours. Even followed up to make sure I was up & running. Don’t find service like this much any more. Thanks Guys.
Hands down best towing company around.Know exactly what they’re doing with every job they come across. They strive to be the best in the Midwest and it shows. Thank you for your Top Notch quality service.
Super friendly and great service. Got to me and my car a lot faster then I though they would. If I ever need to be towed again I will use Sulley’s towing.
Tully’s was great. They came as soon as they could. The guy was very nice and got me going right away.
Mike from Jakes Towing did a great job of getting my car out of a tight space. I was stuck in a snow drift made by a snow plow and he made quick work of pulling it out with no damage to the car and getting me home safely. Thank you Mike for your quick and professional work!
Fast service, courteous, showed care for the vehicle. Even gave me a ride. Would highly recommend.
Great experience! Very fast, responsive, and friendly to work with. I highly recommend.
Towed my car a couple times and each time had wonderful customer service, very friendly!! Towed quickly and communicated very well! Very helpful and informative as well! Thank you Sulley’s Towing!
Very nice tow truck driver. Very fast service. Thank you so much.
Great and professional. Really took the time to get all the details of the car and where to find it before dispatching . And was also dispatched in a timely manner ! Great job!
I popped a tire at 1:00 this morning, and Basil with Sulleys came to my rescue. The estimated ETA that roadside assistance gave me was an hour, and Basil showed up in 15-20 minutes. He put my spare on (in the cold rain) while being very friendly and helpful. Thank you so much Basil, you are appreciated!!
This company is great, the service Dillon provided was exceptionally prompt and completely professional. I would highly recommend Jakes towing to anyone.
Chris is a very friendly and helpful guy. They are very reasonable on price. They get there as soon as possible and you know youre not going to be scammed out of money. They want the business. Ill definitely use them in the future
The driver went above and beyond to provide top notch customer service. Thank you for waiting for me to locate my extra set of keys. Would absolutely recommend this company to friends & family.
Driver Chris very polite and called to confirm his arrival time. Great job, quick and efficient.
We had multiple car issues and lots of headaches yet we were safe through it all. One thing that we wasnt a headache in the chaos was the towing company- professional attitude, polite and safe driver, and we made it home safe.
Great service, very professional.Thanks again for taking care of our van and getting safely back home.
Car crashed needed a tow first place gave us an hour wait time 3 times after every hour we called. Then called jacks towing the person who answered the phone was polite, professional and able to give me a solid time line the driver Robert Long was friendly, professional, and offered to take car of everything over the phone so my son and i could finish dinner because he had arrived 30 minutes earlier than expected. After meeting with Robert was able to take care of the bill on the spot including emailed receipt. Apon arriving with the car to the house Robert unloaded and parked the vehicle exactly where i requested. Jacks towing is now in my contacts list.
Very satisfied! Arrived at the stated time.and got my vehicle towed and taken care of within minutes. Thank you for the great service!!
Great customer service. They were there before the time projected. We were impressed and happy with their helpful services!
Fast, friendly, and knowledgeable service. Driver arrived on time, seemed to enjoy his work, and kept his vehicle in a neat, organized manner. I would recommend them every time.
Driver was heading opposite direction from me. Turned around to offer assistance. Gave me a ride to nearest gas station close to home. Helpful.
Belt broke on 114th and dodge in Omaha, called and basil their driver was sent out. 30 minutes later he showed up and towed the car, myself, and two passengers 70 miles. Great drive considering and professional the entire time. Would recommend to everyone and will use again should the need arise.