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Ben Bridge Jeweler
625 Black Lake Blvd SW #314, Olympia, WA 98502, United States
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Ben Bridge Jeweler

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Su
Review №1

Ben Bridge is a wonderful jewelry store with exceptional staff. Nina was so friendly, helpful and accommodating during my search for the right ring. This is my second experience with Ben Bridge shopping for a wedding ring and the fact that I came back speaks for itself! They have an excellent selection of jewelry for all occasions including engagement and wedding sets to choose from. I highly recommend them!

Li
Review №2

I had a 1.5 saphire set in a necklace and was so nervous. Jasmine was so helpful, asking all the right questions. Today I picked up my beautifull saphire necklace. It is so perfect. Everyone at Ben Bridge was awesome. A Big Thank you to Jasmine!

Ke
Review №3

Outstanding service! Laura was very helpful & outgoing. She took her time with me picking out the charms for my very first Pandora bracelet. Laura was very patient, considering that I was indecisive of my choices! Yet I was able to decide what I wanted and they’re perfect. I had decided to leave the store with a set because why not! Lastly, I had my wedding ring cleaned & she made sure that the diamonds we’re sitting right before the process. My husband and I enjoyed our visit & will definitely be returning again for our jewelry needs!

Ke
Review №4

My fiancé and I went to the mall today thinking we were just going to look at bridal sets and ended up leaving with the most beautiful set for half the price. Maria at Ben Bridge is amazing, she was so helpful and just as excited as we were. She was so understanding of our fussy 18 month old and helped to keep him calm while still helping us. It made such a difference feeling her excitement and enthusiasm, it made me feel like I was going to get the biggest bang for my buck. My mother’s wedding ring and band are also from here so it was nice to get the same care and quality my parents have raved about for years.

Ma
Review №5

The entire staff was exceptionally courteous, patient and friendly. The woman who helped us was Shannon Daugherty, and she was knowledgeable, very genuine, nice, accommodating and never made us feel pressured. I really appreciate the way we were treated, I’m very happy with my purchase and will not hesitate to go back again.Thank you Ben Bridge!Matt B

Ya
Review №6

Shannon was delightful. She showed us many pieces and was very patient. We will definitely buy from her again.

Al
Review №7

The girls are lovely, but go see NINA, shes so amazing. If youre getting engaged, go to her, she will become part of your love story.Update:We have been married almost 2 years now and have a baby, we have stayed in touch with Nina during this time for maintenance as well as because we love her.

ja
Review №8

Nina was absolutely amazing!!! She helped me pick out the perfect gift!! Thank you so much!!! 10/10 Highly recommended!!

Er
Review №9

Maria was incredible to work with. She took the time to find examples for me and send me pictures of something that I wanted and then once we decided we did the transaction over the phone and she gift wrapped everything and I picked it up the next day. It was an amazing experience I would highly recommend working with Maria

Be
Review №10

Very friendly and answered all of my questions. Had some repairs done on a ring and it looks brand new! Great work.

De
Review №11

Well trained on tagheuer watches, very good representative of Ben Bridge!

Jo
Review №12

I enjoy this store. The Employees are kind and courteous and very helpful. I will continue to make future purchases at Ben Bridge.

al
Review №13

Wonderful experience!! Jazmynn was very polite and professional. Went in with a broken necklace and she was so helpful. She was quick and pleasant to chat with. Ask for jazmynn for all your jewelry issues. :) 10/10 would recommend

Lu
Review №14

Amazing service. I was able to pick out the ring I saw best fit for my life partner. I could not have been happier.

Da
Review №15

Nina Chunn did an excellent job of helping me pick out a ring at the BB store at the olympia mall. Very knowledgeable and great people skills. Thank you!!

as
Review №16

Nina is so understanding and awesome to work with while creating wedding bands! Highly recommend her when visiting the Olympia location. Ben Bridge has a large selection of all things jewelry! Highly recommend.

Mi
Review №17

Nina has been my jewler for years and has always been very professional and courteous. I would highly reccommend Ben Bridge and Nina when you need jewlery or watches.

An
Review №18

Excellent service, excellent staff. knowledgeable and helpful, ask for Phaly she will take good care of you.

Ca
Review №19

Jasmin was super helpful and made me feel comfortable in store with my husband. Also everything was clean and the store was doing a good job of making everyone social distance.

St
Review №20

We had a great experience with an associate, Jasmine, who helped my daughter to pick out a birthday ring. She was helpful and easy to work with.

Ch
Review №21

Great service and I got exactly what I was looking for. I will definitely be back again.

Me
Review №22

Laura was extremely helpful and patient in helping my husband and I upgrade my wedding ring. She was quick to email us with quotes and found exactly what we were looking for. We would definitely recommend her and will go back to her again for our jewelry needs in the future.

Sy
Review №23

Nina was soo helpful! We barely know what were doing and she was so kind to check on my engagement ring, walked me through cleaning my own ring, and got us in and out of the store quickly with my fiancés ring ordered!

Dr
Review №24

Very great service. Will definitely bring return business.

Ch
Review №25

Recently had 3 items appraised. The appraisals were done quickly and at a reasonable price. Every staff person I encountered was friendly and professional. When I next desire a beautiful piece of jewelry, Ben Bridge will be my first stop.

gr
Review №26

Very helpful,

Ti
Review №27

Nina is terrific and made my birthday so special. She helped my husband choose a beautiful ring that I love. We have been Ben Bridge customers since 1999 and would never shop anywhere else. Absolutely the best customer service anywhere. Thank you.

Le
Review №28

Laura was extremely helpful when it came to picking out my engagement ring. She was very knowledgeable and informative. We took our time and helped stay within my budget.

jo
Review №29

Sales people were really friendly and helped me pick out the perfect wedding band to go with my wifes ring. Also helped with telling all my different options on how to pay for the ring. Definitely will be coming back for more of my jewelry needs.

Lo
Review №30

Im so happy this place was open and I could get a really beautiful pair of earrings!

Jo
Review №31

The service was fine once they finished helping the customer before me. Had to wait some as they only had two staff working at 5 in the evening? Three stars for their selection of jewelry. They basically had the exact same stuff that every other jewelry store in the mall has.

Ai
Review №32

Great experience pandora bracelet is beautiful.

De
Review №33

Absolutely love this place, all the staff are so friendly and welcoming!

Ja
Review №34

I dont normally do reviews, but I had such exceptional service and hospitality that I was left with no choice. Both Katie (the sales rep) and David (the manager) did everything they possibly could to make my buying experience wonderful. They both were extremely knowledgeable about the ring I purchased and could not have be easier to work with. I would definitely recommend working with them if you will be shopping for anything from Ben Bridge this holiday season.

Er
Review №35

Polly was a wonderful help! I came in two times before my final purchase and she was patient and super helpful. Everything was low pressure and made a big purchase easy!

J
Review №36

I don’t think I’ve ever had a more pleasant experience at a jeweler. Everyone was so incredibly helpful and the service was wonderful. Thank you!

Ch
Review №37

My rings look amazing! Thank you Ben Bridge.

Me
Review №38

I am very pleased with the customer service that was offered by Ben Bridge-Olympia employees. Laura did an amazing job helping my fiancé design my engagement ring. She also provided him with a military discount, which was very much appreciated. After my fiancé and I got engaged in NY, we came to Olympia (while I was visiting from NY) and purchased our wedding bands.Laura was able to help us find a stunning two-ring band that allowed my engagement ring to fit perfectly in the center. Laura also assisted my fiancé and I with selecting a band for him. She kept me abreast of the customization process for my rings (i.e. sizing, diamond placement, and shipping information). She sent me videos and images of the rings prior to making the final customization in order to ensure my approval. Maria also assisted me with the tracking process.I was elated when the rings were safely shipped to me in NY after only two days (of the final customization approval process ended). Both ladies were extremely help and professional. I am excited to get married to my fiancé in June. The ring shopping process went so smoothly! I highly recommend Ben Bridge Jeweler in Olympia!

Ch
Review №39

Maria was awesome and very patient with me trying to find the exact ring to go with my opal. I am very happy with my decision. Thank you for having her as your employee....💖

He
Review №40

Always attentive and friendly staff. Happy to please and answer questions.

M
Review №41

My fiancé and I went in to the Olympia mall Ben bridge early during the weekend to pick out our wedding bands. We were greeted by an older lady who seemed annoyed by how early we were. Huffing and puffing the whole time she was talking to us as she was trying to get an idea as to what we were looking for. This being our first time looking we didnt have an exact image in our heads as to what we wanted. The whole time she was talking down the competition and basically told me I didnt know what I liked because of my age. Because I dont prefer yellow gold. I was thoroughly unimpressed with the whole experience and wont be shopping at Ben Bridge again. Plus she tried to sell me a simple 3mm white gold and for 179 when I found the same one elsewhere for 99. Best prices my ass.

A
Review №42

Had a great experience. Will definitely be back the next time I am in need of some jewelry!

Al
Review №43

The best customer service I have ever been given really made me feel like I was not pressured and really paid attention to my needs and what I liked and wanted I will be back

Wh
Review №44

I want to say that Maria Coe was one of the sweetest ladies Ive ever dealt with in a store from the moment I walked in she was so welcoming she helped me pick the prettiest ring out from Pandora collection thank you for your great customer service Maria..

Ca
Review №45

Great attitudes, knowledgeable, I highly recommend the store in capital mall.

Al
Review №46

Maria & jazmine were very helpful! I came in looking for a bead for my mother for her birthday & found the perfect one!

Sc
Review №47

Shannon was an amazing help when I was purchasing a pandora charm for my wife! Thank you for all your help and I’m sure I will be in again.

Sh
Review №48

My husband bought a necklace for Christmas and went there to get 6 month check up and clean.

El
Review №49

Oi have 2 have good credit check

Mo
Review №50

Great service, very helpful, and very nice people. Great experience.

Li
Review №51

Always a great and informedStaff willing to answer all my questions. I will continue to shop at Ben Bridges.

Do
Review №52

Excellent service and great staff!!!

Ch
Review №53

Have bought 3 great rings there.

Ba
Review №54

Great customer service and excellent selection

Da
Review №55

Went in to get rings cleaned and checked to make sure that none of the diamonds were loose.

Pa
Review №56

Great place great people

Jo
Review №57

Very easy going place

Vi
Review №58

Shes very knowledgeable and helpful. Shes a definite plus to your store.

Information
9 Photos
58 Comments
4.7 Rating
  • Address:625 Black Lake Blvd SW #314, Olympia, WA 98502, United States
  • Site:http://benbridge.com/stores?slug=capital-mall-olympia-wa
  • Phone:+1 360-754-8033
Categories
  • Watch repair service
  • Gift shop
  • Jewelry store
  • Jeweler
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:12–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:11AM–7PM
Service options
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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