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We Fix It Phone Repair
2905 Capital Mall Dr SW, Olympia, WA 98502, United States
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We Fix It Phone Repair

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Ri
Review №1

Very professional...I did not end up fixing the phone, but this guy will be the one to fix any future disaster I will have... LoL

Je
Review №2

Great place for everyone to relax, work and play, especially if you are 4 years old.

Br
Review №3

Those guys absolutely saved me. Had a battery replacement in Arizona and turns out that battery was close to burning up! Within an hour they had me in and out my phone works absolutely perfect thanks to them!!!

Mi
Review №4

Charging port on my phone was gunked up from something in my pocket. Repair person cleaned it out for me, and didnt even charge me. Great service!

Cr
Review №5

Went up here with my S9+ and it was a straight emergency. These boys got on it like white on rice. Fixed and had it back the same day. Cheapest prices and amazing customer service. Cant beat that. Would recommend 100%

R
Review №6

All staff are very receptive and professional. Keep up the excellent services you provide 😊

Re
Review №7

Joe did an amazing job fixing my daughters iPhone screen. As well as replacing the battery in my husbands watch. I will definitely be going back there for all of my battery needs. Thanks for the amazing service!

Ja
Review №8

I had a great experience!! I was able to set up an appointment on-line to repair my cracked Iphone screen. The system offered me a 10 dollar coupon for booking on-line. The repair man was great. He offered to fixed in an hr. We came back about 2 hrs later and so far so good.

An
Review №9

Fast with excellent service and results! Much better than those people down the road. And BatteriesPlus is cheaper with a service warranty. I’m was very pleased to have found out they do phone repairs!!!

JC
Review №10

These guys are fast! Friendly and knowledgeable service assistance. I greatly appreciate that they were able to help me not only with the iPhone battery replacement, but also my key fob battery. I cannot emphasize enough how helpful they are!

Jo
Review №11

They lost most of the screws to my iPhone screen

Ma
Review №12

Called about 3:30 PM with a broken phone. Took it in at 4:00 PM. Had it back at 5:30 PM. Great service. Good communication. Did the job quickly and professionally. I highly recommend this store to you.

Wi
Review №13

Repair went well. Original estimate for repairs was 2 hours, it was completed in 1.5 hours. Battery used was Empire battery that appears to be sold only by Batteries Plus. I was told that it is a brand new battery. One concern that you should remember. is that batteries begin to deteriorate after they are manufactured. I was told that this battery should be brand new. When buying batteries on the internet you do not know their actual age.

Jo
Review №14

The staff was very helpful regarding my battery replacement. My phone has a glass back, which they didnt have in stock and they couldnt guarantee they wouldnt break it while replacing the battery, so they sent me to another nearby shop that didnt have the battery in stock. I returnedto Fix-It and they replaced my battery without breaking the glass and I left satisfied with using them again. Why Samsung uses a fragile glass back is a mystery to me.

Da
Review №15

Got my phone screen fixed. It was easy-peasy. Great job, great service. Only took an hour.But then..... I got home and discovered that the speaker on the phone was not functioning. The only way I could hear calls was if I put the call on speaker-phone.It took them a couple of days and a couple of tries to get the phone functioning properly again. But they worked the problem, found the solution, got me fixed up and on my way.

Te
Review №16

Excellent customer service at this store!David Rixe, the store manager was informative and went the extra mile to help me with my phone! Joe, the technician did a fabulous job and would highly recommend him as well!Thanks to both of you for making my experience awesome!!!!! Will tell all my friends!!

Ja
Review №17

These gust did an awesome job taking care of me on my lunch break today. Told me my IPhone battery change would take 20 minutes and it was done in 5. Under promise and over deliver. Great experience!

Jo
Review №18

Did a wonderful job on my daughters cell phone which her screen was cracked. Great customer service and was only an hour and it was done. Will come back again and refer others to go as well.

Ma
Review №19

Got great service from Tyler replacing the battery in my iPhone 6s. B+B has a great selection of batteries, bulbs and other products. I wouldn’t go anyplace else.

Li
Review №20

I got my screen fixed there, but the back of my phone is glass and they had to repair that too. But they didnt use the same type of glass and I set my phone on the counter and it smashed the glass. I was being gentle and everything. Poor quality glass.

Ti
Review №21

They replaced the battery on my cell phone. They were helpful and friendly and shared with me how the process worked. I would definitely recommend going to Batteries +Bulbs and more!

Mo
Review №22

I brought two I phones in to be repaired. One would not turn on, the other was locked on the iTunes screen also both had screens that were cracked. I asked that if they could be repaired to please fix the screen, but not if fix the screen if the other issues could not be fixed. The man was very polite and said that was no problem. About a half hour after I dropped them off he call me to tell me one phone had a software issue that wouldn’t be able to fixed and the other needed to be reset and that he thought they could do that for me. When I went to pick up the phones the only service that was done was the screen replaced and the man who helped me before was not there. I asked why the screen was replaced and nothing else done. He (Jason) was extremely rude, and condensing. He offered no explanation and talked down to my daughter and I. I work in customer service and am very understanding but the treatment I received was uncalled for. I have no problem paying for the screen even though it wasn’t needed but the treatment from Jason blew my mind.

Je
Review №23

I came in to have my iPhone battery replaced. Awesome service! I was greeted when I came in the door and they had it done and me out the door within 10 minutes! Very happy!

An
Review №24

Outstanding service. Phone battery replacement. Good price and let me know up front of potential issues with the replacement (warping of the back and potential circuit board issues). Unfortunately, the battery was not the problem. Went back the next day and they gave me a full refund. Theyve got a new customer from now on.

St
Review №25

Shattered my screen to the point where it the phone became almost completely useless. They were able to fit me in the day that it happened and fixed it within an hour while being very friendly and professional. When I returned home, the screen was just going crazy, clicking on apps all on its own and trying to message people random letters. It was too late to go back but I went the next day and they were extremely apologetic, even know it was not their fault in the least. They told me it was called phantom touching and happens sometimes with a defective screen. They had it fixed in less than twenty minutes no questions asked. Highly recommend. They were all very kind and professional on both occasions.

ma
Review №26

Repair was quick and relatively inexpensive compared to buy a new phone. Thank you for a job well done.

Te
Review №27

They were fast and professional . I would definitely go back if I needed to replace my iPhone screen again.

Cy
Review №28

I took my iPhone seven plus to this place and they couldn’t replace my screen because some screws were stripped. This was after I waited an hour for them to not do anything to it. I then took my phone to a different place and they were able to replace my screen and bolts for the same price it would have been here. Overall not very happy with this place..

Ga
Review №29

Got great service both times i have had screen replacement and suggested i buy a better otter box case and or a back up phone great advice

lo
Review №30

I like the gentleman that originally waited on us at 10:00, he was extremely helpful and pleasant. the man the took the money when we went back around 11:30 to pick up the phone was rather on the rude/ sarcastic side. I think he was having a bad day. We asked about getting the battery that came out of the phone and he said NO!. kind of rude. Finally he said the battery is destroyed when it comes out of the phone. I am not sure that is exactly true.

Ha
Review №31

Dropped my iPhone 6 Plus today at work around 2pm and shattered my screen. First time in 8 years. Made an online appt for 5:30 and got there about 45 minutes early. The tech did a great job of explaining the repair and the expectations. Saif it would take up to an hour. He was done in half that time. Everything worked GREAT. Thank you for a job well done.

Ka
Review №32

I really like being able to schedule my repair and the service today was excellent--replaced iPhone battery and all is well.

Mo
Review №33

Repair was quick and did the trick! Great Customer Service as well. I would recommend this to anyone!

Bo
Review №34

Made appointment. Arrived on time and staff was ready to do my work. Phone was repaired and back my hands in less than an hour. Excellent service, good value for the money.

Th
Review №35

This review is split. The actual repair went well however the appointment schedule and timing of the repair leave a lot to be desired. I made an appointment online and showed up on time only to be told I had to come back (100 mile drive) because they did not have enough time to accomplish the task. When I rescheduled I was told it would take 1 1/2 hours. Actual repair was 5 hours because of their backlog. If they have a backlog why did they take the appointment? If they are going to put walk ins in front of appointments what is the point in making the appointment at all?

Ci
Review №36

Excellent service! Very nice work, replaced my phone screen. Would recommend to anyone.

Fr
Review №37

Replaced my iPhone battery very quickly! Didnt have to wait long at all.

Lo
Review №38

Needed a battery for my iphone6. Called the Apple Center close to me and after numerous starts and stops finally got a person... Told her what I needed, but we had to go through her protocol to determine that I was correct... Scheduled me for a new battery for 11/07/2018 at 1255 in Tacoma, WA.Called Batteries Plus Blubs and had a new battery in less than two hours including travel both ways.

V
Review №39

Joe and the staff at this location are fantastic! My phone screen repair was completed the same morning, which saved the day in many ways. Well done!

Ta
Review №40

Took 1 hour. Completely renewed my almost unsaveable iPhone 7S screen. (Toddlerlife) comparable prices in the Oly area. Will be back, I’m almost positive.

Jo
Review №41

Took my Iphone 5S in for a new battery. Had it replaced in a matter of 15 minutes. Phone seems to be working fine. Impressive service.

An
Review №42

Excellent job. Took it in at 9 ready by noon! Price was awesome! Thank you!!

Ma
Review №43

Had a screen replaced, was cheaper and faster than having it done at an Apple Store. Six month warranty on the work as well, which is better than most repair shops give.

19
Review №44

Replaced the charge port quickly and correctly on my Galaxy S8+ with no issues!

D.
Review №45

Service provided: headphone jack replacement on phoneAreas to improve:1) time to check in repair (too long)2) providing accurate estimate for time to complete repair (I was told an hour and it took about 5)3) call when repair is finished (I never got a call)Good parts:1) I received the “online price” after telling the checker I was expecting it done in one hour2) they had the needed part in stock.

St
Review №46

My screen was cracked and they replaced it beautifully but now my iPhone reboots itself every few minutes. It didn’t do that before I handed them the phone to repair. WTH?

De
Review №47

They repaired my phone screen quickly and at a fair price.

Ga
Review №48

Fast, efficient and my wife is so happy with the repair. Its like brand new.

Da
Review №49

Is it normal to ask for a phone’s passcode when doing a screen repair? Asking for the passcode to a phone which could have a wallet and other sensitive information should not be a part of a simple screen replacement. I did have my phone screen repaired after being ask for this “key to the safe,” however I didn’t provide it and felt that the customer service representative responded defensively and perhaps slightly aggressively when I inquired why it was needed. The only response was that if I didn’t provide it then I would to wait longer for the tech to finish the work as the tother ch would not be able to check the phone after repair to make sure the phone was functioning. The rep checked the phone before I left, but did not secure the phone after the check and I felt the need to reach across the counter to secure the phone. At which point the rep responded, “I would have done that.” My point for the review is to sure that it doesn’t seem that this particular person did not seem to respect the need for security of my phone’s data and caused more suspicion than confidence in his customer when he replied defensively. All other work appears to have been quality work though I’ve only had my phone back for a couple hours.

Sh
Review №50

The guys were helpful, and efficient. They were able to fix my LED screen, and save my data.

Lo
Review №51

Fast, affordable, good service, knowledgeable (and friendly) staff, quality workI highly recommend this place!

Wi
Review №52

It was quick and easy and took less than an hour. Good Job!

Sh
Review №53

Customer service was great . Got a battery replaced exept it is still draining just as fast as before . I will keep a eye on it for next 24 hours and see

Je
Review №54

I bought a new battery and it was installed and it is working great fixed all of my problems Im a happy camper.

Je
Review №55

I crushed my screen today and drove it straight here. They had me back up and working within 40 min! I also got a phone case since the glass repair was cheaper than I expected and my husband got a charger for his phone. Make sure you book an appointment online to save $10! I will be back for any glass repairs in the future because the 6 month warranty is worth it.

He
Review №56

Courteous and quick service. I highly recommend.

Ro
Review №57

Fast and complete. Fixed at a fair price.

We
Review №58

Did great job on my s8+ screen... 1.5 hrs wait...

la
Review №59

I would have never thought about this place for iPhone repair, but they are fast and very inexpensive compared to other phone repair shops. I would absolutely recommend.

Te
Review №60

Always helpful and very pleasant service.

An
Review №61

Friendly and efficient--an altogether great experience.

St
Review №62

This has become our go to place for all our battery needs.

Br
Review №63

Business like, done in time, phone works like new.

Tr
Review №64

Broken iphone 6 screen, very fast service, only took about half an hour and looks good as new.

Ky
Review №65

Wanted 2charge me 10x the price for an item I could get off eBay.

Be
Review №66

I spent my last $80 to get a new iphone battery and it did not work! What a waist of time and money,

sh
Review №67

Prompt service...friendly staff

Ji
Review №68

A difficult Samsung repair, but they came through with flying colors.

Mi
Review №69

Fast efficient informed service

Lu
Review №70

What a joke... $300 to repair a phone screen...

Ca
Review №71

My sons cell phone quit working. Went in, left the phone, and went out for lunch. They called before we were done and said it was ready to go!

Ga
Review №72

Friendly and helpful and efficient

Ag
Review №73

Fast service

Sc
Review №74

Awesome and fast

Ne
Review №75

Great service

Information
5 Photos
75 Comments
4.5 Rating
  • Address:2905 Capital Mall Dr SW, Olympia, WA 98502, United States
  • Site:https://batteriesplus.com/store-locator/wa/olympia/phone-repair-244?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=244
  • Phone:+1 360-947-3788
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:9am–7pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:Closed
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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