Chris was a very easy to talk to and knowledgeable sales person. He was flexible in letting me come in at 7pm when they close at 8pm. Answered all my questions and made the selling process super fast and easy. Mike did the financing/paperwork and was also very nice and efficient. I would definitely come back here as this was my best dealership experience.

Ralph was great, not pushy, gave us space to look and test drive, answered our questions, and was friendly. We ended up buying an Armada and the process was fairly painless. When we went into financing with Mike he was efficient and didnt pressure us for all the extras. We ended up getting a few things added on that we typically havent in the past but that was our decision and had nothing to do with being pressured. Overall it was a great experience and were loving our new Armada!

Recently bought a used vehicle and after 2 weeks it appeared to need a new battery. I was a walk-in, no appointment. Brandon who sold me the car called while I was waiting, came over to service to talk to the mechanic. Between him and another girl working in service I was in constant communication about what was going on. Yes I had a little wait time which is fine since I was a walk-in. They were clear and concise, kept me informed of the status, replaced my battery and even washed my car! Thanks guys you rock! Brandon is great. Their finance guy as well! Hes so informative and supportive of helping you if you have bad credit with ways to fix it with HIS support. Thanks guys! Great customer service!

Serviced our nissan recently and it was so easy. booked my appointment online and was greeted courteously when I arrived. The informed me of a recall item and we tagged it onto the service. Very accommodating and friendly.

Highly recommend Olympia Nissan! My husband and I were looking for the perfect car for our growing family and our salesman James, did just that! He was very knowledgeable, patient and friendly. We enjoyed our buying experience so much that we will most definitely be referring any family and friends that are looking. Thank you again James and Mike, in financing! We appreciated all your help in finding the perfect fit!

Best car buying experience. Brandon Abbott was great to work with. Non pressuring and got us in and out quickly. He didn’t waste our time. We told him what we wanted, what we were willing to do price wise. Was very easy to work with, not your typical car sales man. Will be back in the future.

Took my car here a couple months later after buying it at this dealership. I told them I had a hole in my tire because the air pressure was reading 17 psi. They didnt bother to do a dunk test and put air in it and said it was fine. I left and the same day my air pressure was low again. I am now sitting with a flat tire waiting for les schwab. Wow, thank you. Only wasted about 3 hours at this dealership too for that.

I much appreciate the good will and team effort shown to me by Olympia Nissan in arranging a trade and sale I thought might be impossible…at least that is how two other dealerships regarded it. I was in a real bind with my car which was well maintained but had broken the flywheel and due to being upside down in my loan I was stuck unable to fix or trade it. But James found me the perfect vehicle and worked things to take my car with a down payment I could afford and send me off in a car I like so much I would choose it even without my difficult circumstances. Calm, friendly and helpful is how I describe this dealership down to every person I encountered and they completely alleviated all the stress I was under giving me a solution I could not be happier with. It was truly a win/win arrangement.

Chet and Terry were absolutely amazing. As a younger lady I have got taken advantage of and never get good help, especially at car lots. But this was not the case here.. they were amazing and gave me the best service and help ever. They were very helpful and I highly recommend working with them and purchasing a vehicle at Bruce Titus Nissan in Olympia.

Loved my car shopping experience here! Had my 2 year old with me and everyone was so nice to her and offering popsicles in this crazy heat wave we had! Saw a car online that we liked, at the time it was at another location getting detailed but once we said we wanted to try to get that one they brought it right over for us. It was such an easy and friendly experience! I definitely recommend shopping here for your car needs!

I loved my experience there. It went way faster than I expected. The young man who helped me was extremely professional, and was really nice. I liked him. I forgot his name but when i went in he had a brown dog. Small little cute brown dog.

My brother just got the new car here, he was very satisfied with that. Tira Morrow was helping him to get the car, she is always kind and helpful. I will recommend anybody who want to buy new car around me here.

Awsome people!!! I got to work with James and Terry. I recommend these two. Also everyone else there was so nice. Definitely will go back if I ever need to as well as I will recommend everyone I can

Amazing! Great Customer Service! No Pressure! James Gazori was awesome to deal with, even with me being very picky and indecisive. He and Mike Abbott stayed past normal business hours and even though they probably didnt want to be there, they definitely did not make me feel that way. Mike was very clear with financing, no hidden fees, no surprise charges at the end. Definitely a 5+ star experience AND free car washes!!! Thanks Guys!!!

Great seamless car purchase! Our salesman, Brandon, was knowledgeable and listened to our needs. The price of the vehicle was fair. Terry, in finance, made closing the deal fun and educational. This team works well together to create a wonderful buying experience!

I didnt purchase a vehicle through them because I found what I was looking for closer to home. However, during the research and analysis phase of car searching they were very friendly, welcoming, and provided lots of information and feedback. I would specifically like to call out Breana Briggs for providing the up to date vehicle information, patience, and feedback during the process. If in the Olympia area, I would purchase from this dealership hands down.

My car was taken back before my appointment time and completed within about 20 minutes. Staff was friendly and helpful.

Thank you Tira for not pushing and giving me the time and info I needed. Purchasing my Titan was a very comforting and easy process. I have a lot of respect for Olympia Nissan. Thanks again.

I was so happy working with Brandon, and my new car is absolutely amazing! Such a great experience. Thanks guys 😊

Everyone I talked to was very helpful and kind! I didnt feel pressured at any point during my visit. As a first time buyer this was an overall amazing experience!

Olympia Nissan was efficient and friendly from beginning to end. Alex, the service advisor, was courteous and informative in making sure the service was completed to my satisfaction. Thanks, Olympia Nissan!

I had an easier experience than I anticipated. I have anxiety, and going in made me panic. But the second I walked in, Austin called me over and made me feel welcome. He was so nice, and kept me updated with everything until my car was done. I definitely feel better about going in there now and likely wont have any anxiety there again.

Flood went above and beyond on the phone and then in person at the dealership walking us through our 1st commercial vehicle. He initially reserved the vehicle without a deposit (who does that?), then got us in and out, with a brand new company van, within a few hours.Terry helped us understand financing, wheel/tire coverage & gap insurance and shopped around to land an unbelievable rate at 4.24% with BofA, where I used to be a teller, over 20 years ago.Flood called back a few days later to check on things and this is probably the best investment into a vehicle weve ever made in 30 years!THANK YOU Olympia Nissan!

James was an awesome salesman and I really enjoyed working with him to find my car! He went above and beyond to make sure I knew all the ins and outs my car has to offer and to make sure I was happy!

Flood was very helpful and had a great positive energy. I am so grateful to him and the other employees like Mike who made my experience a fun and easy one. Thank you to all who work at Nissan. You guys deserve more than five stars.

If you got a Nissan or any other make or model you need to take it to Olympia Nissan service department, the guys are great the techs are amazing and theyll get your vehicle completed and repaired and back on the road again, the go to guy is Bruce go see Bruce and hell make sure you get in and out.

I put down yes but the answer should be maybe, the brakes that were replaced seem a little spongy i am taking it back into be checked but it maybe just my imagination. The other note is that it is grate that you wash the cars but if you do not have time to do it write I would rather the car come back dirty then have a bunch of missed spots

Hi there! Oh My Gosh!! Please see Dan McClain, he is awesome! We had worked over the phone about my wants, he took all the stress off me and when i showed up he had 2 for me. Not only that, he worked very hard to get me the best rate and trade in. I might have been there all day, it was worth it! Everyone was so nice and they were all doing their part as well as going above and beyond to insure I was going to walk out happy. Yes, car dealers are stereotyped as pushy, not at all! Mostly pleasant, patient, respectful, not pushy. So, if you had experienced that at other places believe me it will be worth your time going out there to Olympia. You will walk out feeling that you made the best decision and will not have any regrets.

Tira and Terry were both great to work with. We ended up buying two vehicles. They were professional and provided no hassle service. Highly recommend.

I had a great experience here! Brandon was our salesman and he was amazing! So personable and very helpful. I had no idea what I wanted in a car when we arrived and somehow he made it happen and I bought my very first car! I would definitely return to you guys again!!

BEWARE: Do not trust the service center, they are liars. I took my car in for a battery related issue (which was fixed), they said my car was leaking oil and needed a $1,800 fix. I took my car to Gary’s Point S shop and they checked the “problem”…and it doesn’t exist. There is no oil leak, I was blatantly lied too so they could make extra money. I wouldn’t trust a word they say.

Forgive me if there has been a couple of theses reviews posted. I think this is #3 now and pushed the wrong button and losses them before finishing. This sales lady is worth another try.Shopping for my daughter a few days prior to being in town for also only a few days I needed ti trust and believe in a sales person.I found the warm hearted customer oriented person I was looking for. I found Trish.This lady never let me down. She NEVER let me or my daughter down. She returned and initiated calls, texts and sent videos of trks made by her in the lot. WHO DOES THAT...? Well let me tell you, she did all that and more for us. Then I referred a friend and she if course deserved all the praise my friend and referral had for her as well. Believe it or not I am in the middle of another referral and it looks great so far. I say that with 100 percent complete confidence!.The sales person I trust is Trush and will refer my mom to her and will be back for another trk if shes there. Thank you Trish

Flood is amazing and does what he can to get you what you want for the right price! Mike and flood bent over backwards to get me into a new car they are amazing I highly recommend them!

Very professional & service was performed quicker than anticipated. Check in & check out process very quick & easy.

These guys were amazing to work with. Zero hassle. After shopping around it became obvious that this was the place with the deals. I would not hesitate to get my next vehicle from them. Going to tell my friends about this place for sure. My salesperson was Dan McClain. Not your typical salesperson. Made the experience seamless and comfortable. Go see Dan.

I had a real good experience purchasing my new car. The salesman Flood was great to work with.

Had my car serviced twice this week. Great customer service from Austin and Bruce!!! They answer all my questions and I am confident they care about taking good care of my car. Debbie the shuttle driver is an absolute delight!!! Thank you to Zach & Jessica for working on my Juke!!!

Ralph and Mike were amazing to work with! Friendly, polite, professional and definitely there to help......not to push.😁 Absolutely recommend them to anyone!

I worked with James and he was super awesome. I had a kind of unique set of needs and he was able to help me find the perfect car. Made my trade in and the buying process super simple and easy. No pressure! No hassle!

Austin McCoy offered great customer service and answered all my questions about my service. Ive always received excellent service from Olympia Nissan since I bought my vehicle last year. Chrystyan Fisher was the tech who service my car, and also did an great job.

All the staff I interacted with were kind and respectful. They answered any questions and concerns and went out of their way to find me what I wanted.

I brought in my vehicle for an oil change, I was treated with great care and respect. I appreciated the attention to detail and the ease of accepting the recommended addition for a new air filter; being able to accept and pay online was perfect!

Found a car I was interested in online at this location. Talked with salesperson James G over the phone. He went out of his way to answer all of my questions, and was very open and transparent about the car, features, and if/when he would need to check further on something for me. After some more discussion I made the drive up from Vancouver (90 minutes away) and test drove the car. After some negotiating we were able to make a deal and I agreed to purchase the car. I was then working with Mike A in the finance department who quickly and efficiently worked through the finance process. Both James and Mike were absolutely fantastic to work with. I did not feel pressured during my visit, they were both very easy going and seemed genuinely interested in helping me through the process of purchasing the car. I would highly recommend Olympia Nissan to someone looking for a vehicle.

Great experience. Our salesman, Chet was excellent.

Thank you Chris Woodruff, Terry, Shawn, Tony, for all your hard work assisting us in buying our 6th vehicle from you guys. Jen and Jon Underwood

The staff at Olympia Nissan is amazing. Every employee I came in contact with was professional and friendly. Mark was my sales guy. He is sweet and understanding. Im glad he was their to hold my hand during my first solo car buying. Love my BMW!

I bought my first Nissan car in 2013-14. It was a 2009 Nissan Cube and I loved it. I needed a family car since my husband and I are planning to start a family. I fell in love with the Rogue and decided to test drive one. I knew Nissan was a reliable brand and I loved the Olympia Nissan crew last time I went. I loved them this time too. Chet was amazing at helping me get a brand new 2021 Rogue at a price I could afford. He was kind, friendly, and incredibly helpful. Terry, my financial guy, was incredible as well. Overall, I am so pleased with my experience and you should expect to see me back when I am looking for an upgrade!

Bruce has always helped us above and beyond in service. He deserves a raise and his concern for getting our problems resolved in a timely manner is always a priority. Please thank him yet again. We have followed him from Auburn to Burien to Olympia.

Olympia Nissan is the best! Their customer service is outstanding, managers are there when you need them, service department is on top of it, prices are great, they give you all the information you want and need during your car buying experience. They make it easy and hassle free.

From my first contact online to driving away with a NEW 2021 NISSAN ROGUE it was enjoyable, everyone was knowledgeable and professional! They took the time to make sure I understood my lease agreement and all the features of the car. I would recommend them to my friends and family without reservations!

Friendly staff and got into a newer suv that I love.

I think Bill Lucas was a great salesman. Very informational, answered all our questions, and was great to deal with! A++ on our purchase!

Great group here at the dealership! Couldn’t have asked for a better experience from beginning to end. Thanks to the whole crew at Olympia Nissan!!

When I came in to have my oil changed the lady that was handling my paperwork came out to let me know that my engine filter needed to be replaced and when I told her please replace it she thought I said no so she did not listen to me so I had to return back the next week to have that done. And the guys that worked on my car took a picture of another car and put it on my paperwork saying there was a crack in my tail light and it was not even my car. they should pay closer attention to what they are doing.

I immediately was mistrustful of them because my car sat until I finally called then supposedly they are scrambling at closing time because I called just to make it look like they did something. Then I was told two different stories as to how they were handling the problem.(Clearly these people are use to making random excuses and do not communicate with each other.) But they did claim to have done a general checklist and check the tire pressure. My tires are a month old. I did not request either of these items but I guess they needed to put something on the form to explain the car even being there in the first place. I don’t recall even seeing the original problem on the paperwork, but I guess that would have been hard for them to explain right?

Heather & Kaylee are the best sales people I have ever been fortunate enough to work with. Talk about going the EXTRA mile and than some! I was a very needy and fussy buyer and they were more than willing to go above and beyond! Thanks so so much ladies! You made my car buying a better experience! ❤️❤️❤️❤️❤️

Mark was a great salesman. Not pushy and was very knowledgeable about the vehicles.

Brandon was amazing and the finance team fought to get me a great loan. I could not have asked for a better experience as a first time buyer. Keep up the great work!😁

Chet was very friendly and helpful. Everyone made the process go quickly. That was the fastest car purchase I have ever made! Very happy with our preowned vehicle.

Last year I purchased a 7 pack of oil changes for my 2018 Nissan Titan at Olympia Nissan. In December 2020 I traded up for a 2021 Titan. Came in for an oil change June 2021 to find out that my 6 remaining oil change credits are no good since I have a new Nissan vehicle. I had to pay another $90 for an oil change. Bruce Titus stealerships should be avoided. I’ll drive to Puyallup from now on.

Chet Thompson is not family. Legally or biologically.But, before I even walked into the dealership, he answered my call with warmth and encouraged me to come in so he’d be able to take care of my Husband & I like we were family.We were initially met with another sales men who maintained that friendly and family focused mentality.We had some pretty specific asks for our potential new car (the husbands 6’4 and obviously being in the Military we don’t make more than a few shiny nickels) and were up front with Chet that we were car shopping and had other appointments to look around the local “Car Mall” to which, he was understanding and patient about.Chet is not your “typical” salesman who is aggressive and pushy and I cannot tell you how much that was appreciated. My husband had just gotten into a car accident while moving across country from NC & we had what felt like a million things to do.Chet made buying a car too easy. I’m sure I’m not the only person who doesn’t particularly enjoy spending an excessive amount of time in car dealerships; Chet made sure I didn’t have to. I will always encourage everybody I know and even people I don’t know to go to Nissan and ask for Chet. He will make buying a car smooth, easy, and check all of you boxes and then fill-in boxes you didn’t even know you needed.Thanks again Nissan Family.If you go see Chet tell him I referred you. 👍🏼

Had such a positive experience working with James Gazori. He was knowledgeable, really genuine, and made the whole car-buying process really pleasant. I’ll be recommending him to family and friends. Terry in finance was also super helpful and generous with breaking down warranties and making sure I got a great interest rate. Their customer experience is top-notch all around. Thanks guys!

Very chill environment. Theres no stress and no hassle. Shawn Flodstrom is amazing! Recommend him to anyone looking! He got me exactly what I wanted! I think it was actually the fastest trade-in Ive ever done!

Everything at Nissan went smoothly. Marc kept in touch with me every step of the way and was super helpful.

I just want to tell the lady that was there the day of our service 11/9 7am (wish I remember her name) that she has the best customer service Ive experienced in any dealership, store or place of any kind. Shes warm, welcoming, friendly, kind and beyond! I have not enough words for my appreciation. She the best!!!

We just purchased a vehicle online with Olympia Nissan and it was a breeze. They were great communicators, easy to work with and professional from start to finish. We worked with Breana in their online sales and she was fabulous.

Quick service and we’ll notified in the progress.

The service department did not thoroughly check their work resulting in me having to take my Rouge back yet again the same day for the same issue with the clock not working properly. They are now ordering a complete new media system to replace the one not working. The front desk service was excellent- courteous and helpful.

Great costumer service, so helpful. So glad I went through them.

We went into the dealership looking for a replacement vehicle for my daughter and had so much help looking at different vehicles. We ended up buying a used Subaru imprezza. We had great customer service from our salesman, finance and GM. I f you are looking for a new vehicle or used vehicle Olympia Nissan is the place to go. Great service and very friendly atmosphere!

I can not express how pleased I was with my experience at Olympia Nissan. Dan was my salesperson and he was very down to earth and relatable. Dan made sure that I had a car that I was happy with and also within my price range. Terry who takes care of the financial side of buying a car was beyond helpful! Not only was he super upbeat and personable he also took the time to ensure I received the BEST deal! He got me a GREAT interest rate and also made sure my car is covered if something goes wrong. I can not thank these two enough for the help and personable service that I received last Saturday. If you are in the market for a new car you need to call and get ahold of Dan, he will help you find exactly what you are looking for (tell him Braden sent you and he just might give you a piece of candy!)Thanks again you two!

Brandon Abbott was awesome he.went above and beyond to get us in a vehicle we were happy with. Thanks for all your help Brandon and we will refer anyone looking for a vehicle that we may know to you!!

The whole team is professional in every regard.

What a refreshing experience. Staff was knowledgeable, very friendly and helpful. This was my first time negotiating a car sale over the phone and our salesman Shawn was prompt and thorough with providing my wife and I photos, videos and answering all of our questions.I was already pre-approved through my credit union and Terry in the finance department helped us get a better interest rate through a different credit union that will save us quite a bit of money over the full term of our loan.I can’t say enough about how pleasant this experience has been. Not all Dealerships have this level of personal care for prospective clients.I was able to find the perfect vehicle for my family. Negotiated a fair price and the processing of my paperwork was done efficiently. Thanks Mike for taking the time to explain the details to me during my signing.I would recommend this Dealership to anyone in my Family or to my Friends. I will definitely shop here again if I am in need of transportation.

My service was great! Thank you for the experience

The sales gentleman I worked with was James. He was wonderful.

Can’t say enough about these awesome Sale Representatives!Every experience I’ve had with car salesman has left me bitter, especially after I had worked at a local Ford dealer several years ago.Mark is the one who helped me but Dan McClain is the one that encouraged me to come in and assured me that I would be taken care of.These people are down to earth, extremely genuine and made the car shopping experience an amazing and convenient process.Dan McClain has a heart of gold and he is symbolic in the sense of an American Man, that believes in helping people. He is a gift to this world as is Mark.You guys are awesome and I can not thank you enough for helping me.In a time of desperation, poor credit history, minimal amount of money to place down and you were supportive and optimistic about helping me.My family thanks you and my friends! I will be referring them to visit you when they are ready which after my experience from your dealership, that time will be much sooner than later.I applaud you and your ability to bring warmth, comfort and support in something that is not easy for some people to make a decision on.The 2018 Nissan Sentra that you financed mefor, is a great, reliable vehicle. It drives smoothly, great gas mileage and is by far one of the most comfortable vehicles I’ve ever driven.I’m happy with my decision to come into your dealership and I will absolutely come there in the future for my vehicle purchases.You didn’t just restore my faith in car sales but humanity as well and I felt like I was family.I can’t thank either of you enough and I plan on staying in contact with you!You’re the best!

I purchased a vehicle online from Olympia Nissan. Everyone I worked with through the process was great! Kaylee went above and beyond and provided additional photos and video of the vehicle for me during the buying process.

Great experience from start to finish.

Purchase of Mazda Kicks SR on November 14 was seamless. All employees I interacted with were professional and answered all of my questions., especially Sean (FLOOD) and Terry. I felt like all employees were supportive of one another and the atmosphere was more of a team effort than other dealerships I have dealt with.

The service center at Nissan of Olympia is Excellent. They are very Polite, Professional, Respectful, Eager to help. I would recommend this service center for quality work and friendliness.

Service adviser was thoughtful friendly helpful. Helped us get to our next meeting on time. Made our day.

Chris Was Nice and Friendly. He helped move the process along. Nissan was Quick and Efficient. They put the customer first. (And my man Terry got snacks 😌 Ford didn’t treat me like this)

Bruce as always is an exceptional service advisor .. You have a service advisor Haley I wanted to compliment her also with Bruce that she is exceptionally upbeat, knowledgeable, personable, and very much customer service oriented..

We live in Lakewood WA, but went far to buy the truck (bought Nissan Frontier in June 2019) here!!! We learned that your dealer worked very fast, very honestly, very clear about information (not show info of this and sell another type, wrong consultation like another Nissan dealer). The gentle sale person was patient, and well-experience to reply all our questions so that we decided to get vehicle quickly. Also your dealer offered the special service when purchasing the vehicle . Post-service have been so nice too.

Easy appointment making, fixed my problems quickly. Kind staff, great techs. We will be back. :)

Staff was friendly and knowledgeable. Very happy with the fast and friendly service

I was dressed in ugly work clothes, hair all messy from work, looking possibly homeless. The salesperson treated me with respect and got the vehicle I wanted to test in a terencial downpour. I feel she went above and beyond without over pressuring to get me the vehicle I wanted for a fair price.

I had service performed. I enjoyed a thorough walkthrough and recommendations to repair. Everything sent online and the free CARGAX access were definite pluses to my experience.

Mr. Woodruff made the sales experience excellent. He was knowledgeable had real life experience to draw on, and was enjoyable to negotiate with.

Bruce was a great advisor, very polite and respectful. The service was fast and efficient, and i got my car back clean inside and out! I will definitely be returning to Olympia Nissan!

Another great experience with Oly Nissan! I showed up out of the blue late on a Thursday to get a new key cut and programmed. They looked pretty slammed at the moment but still squeezed me in. I enjoyed their complimentary snacks and espresso while I waited. Great overall experience!

Chris and I came to a deal, not much back and forth. We understood one another.Heather and Bree followed up with me diligently as I was annoying while ensuring my vehicle was arriving from its shipping location.Terry treated me like family, felt like talking Finance with my Uncle.I won’t fault him for being a Mariners fan (Go Yankees).Overall - great TEAM effort, positive client experience and sold a unit of car. Well done.

Good service, short wait. Just don’t forget to look at your phone for updates on your car. Good establishment.

Im always bring my car to these place.I have mercedes and nissan.But the service way more better at olympia nissan.If being compare with larson tacoma mercedes.

I was shopping for a new used car online and found the make and model I wanted for a great price. Worked with James and Mike both guys helped me get into my new car with no hassel. The whole experience at Olympia Nissan was great! I cant thank you enough for helping me into my new car I love it!!

My car was in for a recall service & would be in the shop all day. I got a ride home but I had discussed with the service writer that I would like a shuttle back when the car was finished. He stated the car would be done at 3 & would call when it was done & I could get a shuttle. I did not hear from them so I called at 4:30. I was told by another service writer that she didn’t know if my vehicle was ready & would check & let me know. I didn’t find out until after 5 that it was ready. She stated the original service writer had stated he called me but he absolutely did not. When I asked about the shuttle she said it stopped running at 5 and they weren’t running the next day because it was a weekend. She later let me know that maybe a lot attendant could pick me up the next day. I had somewhere to be in the morning & had been counting on having my vehicle back that afternoon. Someone thankfully drove 45 minutes to give me a ride. I was made to feel like it was insignificant to them, I found that to be very unprofessional.

It was friendly, helpful and all around informative purchase. Very customer focused.

The Service Advisor at the front Mr. Bruce is extremely helpful and a great guy. The overall service from Olympia Nissan Dealership is excellent and I’m very happy.

Great experience, the 4hour drive was worth it for the best deal around on my new truck. Ask for Flood very helpful and friendly car salesman