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Mullinax Ford of Olympia Dealership
2225 Carriage Dr SW, Olympia, WA 98502, United States
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Mullinax Ford of Olympia Dealership

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Lo
Review №1

Mullinax all the way !!!! The crew over at Mullinax is phenomenal!!!! Good team with all good attitudesChad Ojard,First of all you’re the man you’ve earned a lot respect from me not just because you served for our country it’s the way you interacted with me you showed me the most respect any car salesman has ever shown me which is the reason I wouldn’t go anywhere elseOn 7/14/21 i bought a car from Mullinax, few days prior I had stopped by to see out of curiosity what I could get for my trade and ended up meeting Chad outside of the showroom he ended up helping me and being very patient as well while displaying a professional attitude, on the couple test drives we did we talked and made a lot of connections which was cool, I feel like we had a bunch of the same personal experiences that we can relate to which made the car buying process fun and stress free. When I found the car I wanted Chad got right to work and got me a good deal and somehow sent me home with this gem. Such a good addition to my fleet thank you !!

Mi
Review №2

I was walking between the lots looking for the two cars I was interested in stopped in the shade with my girls. Chad really just stopped to chat. Im so glad he did. He was able to locate the cars for me and got me into the car I really wanted. So kind never once made me feel pressured into a buy. Even made sure the car was done and ready for me by the date he said. My daughter thought he was so nice that she remembered his name! Thanks Chad. I love my car.

Hu
Review №3

Alissa in service is amazing. My f150 broke down on i5. I called on a whim at 6:30 and a salesman found her still working in the service department. She told me to have the truck towed in and even though they were booking 3 weeks out she would do her best to get my rig in and at least looked at. The very next day she message me to let me know my truck was in the shop. I was ecstatic. She was able to have her transmission tech diagnose and repair my vehicle between other jobs and ended up having my truck done in 3 days. I will absolutely only be bringing my truck to Mullinax and I will ask for Alissa every time. I live in Chehalis, 5 minutes from Awesome Ford, I will make the drive to Mullinax every time I need work done. That is how impressed I am with the service I received. Absolutely top notch.

Ra
Review №4

We arrived knowing what we wanted. Chad greeted us, helped us do all the pre-buying stuff easily. We did purchase the vehicle we came to see, which can be a real process when we have our 3 young kids in tow. Chad made it very family-friendly while we completed paperwork and waited for finance, etc. Great experience- thanks Chad.

Ha
Review №5

Dealership was reasonable and delivered excellent service, my sales guy Ben Medina did a fantastic job. He spent the time walking me through every feature of the vehicle and ensured everything I asked for was met. Would recommend buying a vehicle here anytime!

bo
Review №6

It was the most enjoyable car buying experience ever. Buying a car during Covid can be complicated, but they made it easy. Great and friendly sales and service staff.

Sh
Review №7

Go see Chad O. He is amazing to work with… after going through family trauma and a single mom of 3… after going to several shady dealerships and walking away exhausted and hopeless… my friend referred me to Chad O. and I felt the instant trust and he got me into something that was better than I expected. Not only that but I showed up unexpectedly and he worked with me while helping others that were already there. He hung out with my 3 year old and moved quick to get us in and out before tantrums occurred. He carried car seat for me and explained the vehicle very detailed. This kid has it going on. Financing was amazing as well! Very happy and I will forever return to Ford!

Al
Review №8

Chad & Tyler we’re amazing!! I’m a first time buyer so i was super nervous going into buying a car. They made the experience extremely smooth for me. They were very kind, Helpful, & professional! I left there super excited & without any doubts in my mind.Thank you both so much! :)

De
Review №9

Matt and the staff here at Mullenix Ford were outstanding and very accommodating to what I wanted, needed and could actually afford. I ended up with a very nice truck that I am very happy with! They took their time to make sure I understood everything from financing to how to setup my new Ford. Big thanks to Mullinex Ford! Has to be one of the best dealerships Ive had the pleasure of doing business with.

Id
Review №10

We have been looking for a new-to-us rig for a few days, and went to several different car dealers before coming to Mullinax. When we got there, we met with salesman Chad Ojard. He is a great guy! Former Marine, gives it to you straight with no double talk or trying to convince you that you have to “buy this car today or it will be gone when you come back” like allot of car salesman say. He is Very honest, and dealt with our wants and needs very professionally. We ended up having a super smooth transaction and bought a 2013 Chevy Traverse. He made sure it was spotless and everything was working as it should be. We are very happy with the service and professionalism Chad displayed. If you need a new or new-to-you rig, go see Chad Ojard!!!

De
Review №11

Ryan was very easy to work with and buy a car from. Diane in finance is great and makes sure to explain all the details.Eddie in parts is the man. Great attitude and a problem solver. Tracked down some parts I was looking for. Great communication.

Lo
Review №12

Our experience at this dealership was phenomenal. It’s a laid back non-pushy atmosphere. We had the pleasure of connecting with Chad James as our sales rep.From the first encounter from our inquiry on their site to his follow up messages and the interaction when we arrived, He was helpful, informative, genuine and honest.He and their finance rep Dan made purchasing our car totally effortless.They made purchasing our newer used car Trouble free and treated us like we were buying the most expensive car on the lot which we were not.We drove from the Portland area to purchase our car and honestly I might drive up to this dealership to purchase my next car, the quality of the service was that good!I would highly recommend this dealership and especially Chad James to anyone in that area looking to purchase a car.Thanks again Chad, Dan And Mullinax Ford!Louise

Ti
Review №13

When considering purchasing a new or used vehicle Mullinax Ford of Olympia is the place to go. I want to thank my salesman Ben Medina for great customer service. The ease and speed of the purchasing process, and relaxed atmosphere was outstanding.

Sh
Review №14

I had an amazing experience I had a plan on getting my husband a truck for our anniversary Jon Robinson was there! He walked me through everything and I got to deliver the presents to my husband on our anniversary it was awesome I I always remember what they did for me I would totally recommend them have a good day and thank you

Ne
Review №15

Best Dealer Ever!They sent extra pics, changed the oil, excellent detail.My salesmen Steve Provost was awesome! Fast, friendly and super helpful, he even got the cold seat on the passenger side repaired for free! They gave me a free 2 month power train warranty where they will pay half of any repair cost! The truck was 9,000$ less than the same truck in Bend Oregon where I live. Steve picked me up at the airport and was an expert driver and super fun to talk to! 7 stars out of five for Mullinax! When I buy a new truck someday I will go back there!!! THANKS Team Mullinax!

Da
Review №16

At 50 years old I have purchased a lot of vehicles in my life time. I must admit, before my Mullinax experience, I would spend most of my time looking around car lots after hours to avoid speaking to a salesperson. After meeting Jeffrey and great service he gave me through the whole buying experience I will absolutely make sure to buy from the Mullinax Team again. Thanks again for everything !!!Dan

Da
Review №17

Very impressed with Mullinax Ford. Their website was clear on the car details and great price. And once I called, I had a fantastic conversation with Chad James. Chad made the whole process seamless, painless, and ridiculously quick. I would strongly recommend this dealer, and know that if Im ever in the market for a Ford, Ill be sure to give Chad and Mullinax Ford a call.

As
Review №18

Eddie in parts is the best! This weekend I was in a hurry and backed our truck into the boat trailer breaking out my tail light. I headed straight to Mullinax to at least put together my plan for when I had to explain to the bf what I had done. Lucky me they had one in stock! Eddie even came out and installed it himself. The best part... he rubbed some dirt on it to take the newness away and help me in concealing what I had done. Brains, knowledge and superior customer service!About an hour later I realized a bunch of cash fell out of my pocket and called the dealership to see if they had found it. (Real great day I was having...)Seth, one of the salesman, took my number and searched the facility. Unfortunately the big bill was missing but he was quick to call when he found some of it and made sure I got taken care of when I came back the next day, even recognizing me when I walked through the front door.We have bought all of our Ford trucks from Mullinax. I would recommend them 150%

Ha
Review №19

I dont think I have ever had a pleasant experience buying or selling a vehicle before Mullinax. The entire experience was good. They did exactly what the said they would. There was zero BS. I highly recommend this dealership.

An
Review №20

I dropped off our Ford Fusion There was rodent damage to the car. Alissa the person who has been handling and updating me on things regarding the car is AMAZING. She is super professional, sympathetic and genuinely cares about people. I couldn’t of picked a better place to diagnose and do work on my car.

Is
Review №21

The environment is great, everyone that works there makes you feel as comfortable as possible. I got a vehicle with Steve and he helped me get the best deal possible! Diane also helped endlessly even called back the next morning with an even better deal! I would recommend this place to anyone! You will most definitely find the best vehicle and service here.

Jo
Review №22

Chad James was awesome helping us get our new truck! Painless process, we are very happy with our purchase! Ask for Chad James if you stop by this dealership.

Ed
Review №23

Had a great experience today buying a 2009 Ford Truck F150. I was greeted by one of the managers (the one from Eastern Washington) and had a very pleasant conversation with him, and then I was handed over to Ben Medina, the Sales Rep. I felt totally comfortable with him too, as he was patiently able to answer all of my questions. It’s a great dealership and I look forward to servicing my new-old truck there.

El
Review №24

Had a great experience recently purchasing a new vehicle! Sef was super great to me and helped me every step of the way. He went above and beyond multiple times to make sure i was able to get what i wanted and cater to my schedule. Would definitely recommend this place!

Au
Review №25

Great customer service! Very up front and honest. Would highly recommend!

Lo
Review №26

Really great experience with the service department. I have a 15 year old fusion that needed to go in for two recalls. I also needed to replace the door opening mechanism (it is a 15 year old car and parts wear out.). I avoid dealerships because I had heard they were more costly and I didnt to have to talk about buying a new car when there was nothing really wrong with mine.I walked away paying minimal for the door repair, got the brake recall and the airbag recall addressed all within a day, saving me from having to fix the door myself.I will take my car back here for other repairs and services now.

ja
Review №27

I would like to say this dealership has been the best dealership I have ever been to! I have bought more than 10 cars from them! The best people to deal with in Olympia! Brian Casper and Diane are amazing people willing to do anything it takes to make sure you are comfortable during the car buying process! I would also like to say chad the sales manager goes above and beyond at taking care of the customer! I would just like to say thank you Ford of Mulinax for all that you have done for me and my family!

Je
Review №28

No pressure. Well informed salesperson. Quick paperwork on the sale. Well done!

Jo
Review №29

Their service team is top notch. They were open and honest in their communication and kept me updated about the status of my repair. After listening to my description of the issue they dig deeper into the problem to find the underlying issue rather than simply fixing the symptom.

Er
Review №30

Thanks Mullinax Ford team for making it happen!!! Had a great experience 2 weeks ago with my salesperson Brian C. who was super prompt in assisting me getting financed and securing my out of state purchase from California. Once I was approved and gave a deposit, I was only able to make the drive up north from LA the following week and I really appreciate the team honoring my deposit and holding it since the truck is a popular one. Dan also took care of me and helped with my numbers and the exact warranty I wanted!! Being a salesperson and in business, I am extremely happy I worked with these professional individuals! The truck I purchased was a pre-owned 17 Silverado z71 in great condition and was given to me as if it was a brand new truck. Ill recommend everyone to come here and Ill be back to buy in the future! Thanks again Mullinax team for making this young man happy !!

Th
Review №31

Chad and Dan were friendly, detailed, efficient and responsive. Pleasure to deal with.

Lo
Review №32

If you are looking for a car then chad ojard is your guy!! Very professional and kind. He made my experience stress free. He is honest and trustworthy and if he tells you that you will get a car he will make it happen! Thank you so much for all of your help. You are the best!

Je
Review №33

Initial contact with the sales guy Jon was good. I bought a used truck from Mullinax Ford and wanted the tires changed before taking it home.This is wee the customer service began to falter, apparently no one communicated to finance department that I had a tight schedule and needed to be out of there ASAP. My family and I waited 7 hours I missed my appointment.Jon had to hand me off to another sales guy Casper. Who assured me that my I would be taken care of. They had my truck for 4 days, when I came back to pick it up Jon wasnt working but Casper was there. I got my truck with new tires but the truck was dirty, water spots and the new tires wasnt even shinned up. They are true to there word As Is is how it looked 4 days ago not even a wash.Mullinax Ford FAILS in customer service and you dont get treated with care till the end of the transaction. I would warn others to try another place before you buy here. Try Toyota of Olympia and then compare them both and youll see the difference.Concerned,Buyer

Is
Review №34

Easiest car buying experience ever, stopped by with my wife and 2 year old and they made the whole process quick, family friendly, the have a very cool kids playroom, and sales guys spent their time detailing the vehicle and explaining and teaching us how everything works on it, helped download the app and answered all our questions about the vehicle and services. Thank you all !

Br
Review №35

Ben Medina provided incredible service during the purchase of our vehicle. He keeps the customers needs front and center.

La
Review №36

On our visit to Mullenford . John Robison was our sales representative.. he showed us several pickup trucks and did not pressure us at all.. we picked out the truck we wanted he treated us like customers and not like cattle.. he made it happen where we could get our new vehicle he is a very professional gentleman. I will refer my family and friends to mullinax Ford and John Robson as their salesman... Thank you so much John for making it easy for us and taking care of us...

Ch
Review №37

I recently purchased a Ford Mustang on a special order. Chad Ojard at Mullinax Ford in Olympia, WA pleasantly guided me through the whole order process. He is very knowledgeable, precise, detail oriented, and friendly. When the car arrived Chad went above and beyond familiarizing me to the car and has continued to keep in touch. I wish I could rate higher than 5 stars. I highly recommend Chad.

La
Review №38

This dealership is so incredibly helpful and honest. They went above and beyond in helping us with our vehicle purchase and any questions about the vehicle we have had since. We would definitely buy from them again.

Jo
Review №39

John was very friendly and helpful. He made the whole process go smoothly. Couldnt have asked for a better experience buying my first car.

Ca
Review №40

Mike Murphy helped us pick out and ultimately get the exact vehicle that would work for our family and for my Husbands new job. Mike was attentive, listened to all of our needs and was really fun to work with. I will need a car in the new year and we will totally be back to work with him.

Br
Review №41

I worked with Sef for hours on looking at a new Explorer. You would never guess hes only been at his job for a few months. He was very helpful, honest and pleasure to work with. They let me keep the explorer over night to make my decision, I never felt pressured to buy. I didnt end up purchasing the explorer, I think it broke my heart more to not buy from Sef than it did his. I would go back there and refer anyone to Mullinax Ford of Olympia, my experience was 5 star.

Jo
Review №42

Buying a vehicle is stressful unless you purchase one from Mullinax Ford. From Ben our sales associate to Chad the sales manager, we have felt not only connected throughout the buying process but also Mullinax having our best interest at heart. We love our new 2021 Edge - especially the new Sync 4 system

Ca
Review №43

I recently purchased a vehicle from Seferino and I have to give him credit for making the experience enjoyable. He was a pleasure to work with, answering all of my questions and quick to respond. Very professional and personable. Great experience overall.

Jo
Review №44

Id like to give kudos to an awesome sales rep at Mullinax Ford by the name of Chad Ojard. He was very instrumental in me getting my dream Transit van. Although it was ultimately purchased at a different Ford dealership, Chad s research pointed me in the right direction. I would highly recommend Chad to anyone looking for their dream car. His communication and follow through are outstanding. I especially like his no-pressure attitude.

Ke
Review №45

We spent hours looking around at the neighboring dealerships yesterday and finished at Mullinax Ford after having less than desirable experiences. We were greeted by Steve and we were so impressed with how helpful he was compared to the salesmen we talked with prior. Starting off we weren’t given the best loan offer being a Sunday night, Steve called the dealership this morning to get everything squared away and get us a better deal on his day off. He came in later to finish up our paperwork and sale, he is an overall amazing salesman and person to chat with. To say we were happy with our experience with Steve at Mullinax is an understatement. I highly recommend going to Mullinax Ford in Olympia and asking for Steve. We will definitely be coming back for future automotive inquiries.

St
Review №46

Sef helped me get into a 2019 Mustang GT and I couldn’t have asked for a better salesman!

Ni
Review №47

Ended up bringing my 2013 Ford truck that I bought from a used car dealership in to be worked on. Bought this truck less than a year ago. Total of work would have costed me 12,800 dollars. So instead Sam and Matt put me in the right direction to Instead trade my truck in and get a truck that’s actually safe to drive. The process was very quick and easy and I’m thankful for these two at Ford Mullinax. Very detailed and make sure we get a full understanding. Very pleased with my experience

Ja
Review №48

Jon was really kind and helpful, he was very communicative, open and up front about everything and I appreciate that. Thank you so much for a great first time buyer experience!

br
Review №49

Bought a new Mustang Mach E. Love the car and sales person Chad Ojard very personable and helpful! EV car instructions thorough and patiently given. Five stars fri me!!

Am
Review №50

Matt absolutely went above and beyond for me getting me the BMW I wanted. 2 days of bugging him and sitting at his desk for hours telling him no on every single other vehicle. I upfront told him I was difficult and it didnt matter he work diligently on it. I couldnt be happier. This is our 2nd/3rd 🤣🤣vehicle from mullinax and I will continue to go back. The easy going attitude, and no pressure sales make it a comfortable purchase!

Pa
Review №51

Ryan, the new salesman gave us such a great experience. Kept us updated on everything and was super friendly. Thank you and the Mullinax company for our new F150! We had so much of a great experience that we will be a returning customer in the future! Way to knock it out, Ryan. Keep it up !

Le
Review №52

Chad provided excellent customer service. Friendly with no pressure. One of the best car buying experiences Ive had. Highly recommend.

Tr
Review №53

My wife and I were in yesterday, and with the help of Ryan Trujillo (sales), Chad Brigham (awesome hair-do 👌 behind the counter), Eddieeee Macias (parts), and Dan Cooley (finance) we were able to get into our dream 2021 Explorer ST! All these guys showed exemplary guest service. Thank you so much for all your help!!!

Ro
Review №54

Sef was knowledgeable, had tremendous patience, and most importantly he was not an aggressive salesman. He made the trade in and sales process as smooth as possible.Also, Diane the finance expert worked her magic and was a joy to work with.They are a great duo!

co
Review №55

Enjoyed my experience here! Sef was honest and upfront and made it fun getting through the process. Would definitely buy another car here!

Br
Review №56

I worked with Jim Mohling and had great customer customer service. I was referred by my sister and would/will refer others to this dealership. They were even able to get me a new vehicle same day after a few issues with my Jeep.

Ga
Review №57

I’ve come into this dealership multiple times to speak to Mike Murphy. There is never any pressure to buy, if he doesn’t know that answer he finds it and he is nothing like your average car salesman. Mike was always attentive and honest. After shopping around not only did I find the rig I wanted, but also the man I wanted to buy it from. If you want a car, talk to Mike Murphy.

Ni
Review №58

My experience with Mike Murphy was absolutely wonderful! Very easy going and was happy to explain any details I wasn’t fully understanding, he definitely picked the correct career path, was personable and professional. Mike made it possible for me to comfortably make a Big Girl purchase! Yay! - Sweeney

Tr
Review №59

We just had the easiest transaction with Jim Mohling. Our car was totalled in an accident and he made my stress go away. Nicest man.

Ma
Review №60

My Mullinax Ford experience has been more than 5 stars. My salesman Ryan Trujillo is the best, his product knowledge is super impressive and his laugh will make your day . Chad, Bryan M SR.,Juan and Dan Cooley always have my best interest in mind as a customer.Zach Dodge is a great leader of a awesome team. My vehicle had water spots and their superb detail team knocked it out of the park. My truck looks fantastic, I love my truck.Thank You Ryan and team.I highly recommend Mullinax Ford for all your new and used car purchases.My salesman even put on a yeti suit to make a great deal 😁

Ra
Review №61

We had the pleasure of working with Sef on Sunday 13 June. He was upbeat and open about the entire process. When we took a break to think about the car and the wait time he made sure that we had his phone number and told us to call or text if we had any more questions. We were back within an hour and a half and finished the process. Even though we are still waiting to take possession of the vehicle it was an experience that I wont forget. Thank you Sef and cant wait to hear that the car is ready.

Ja
Review №62

Jon Robison was so helpful with my parents! They never liked going to dealerships before they met Jon! He made it so easy for them. He even had the truck that they were interested in pulled up before they got there. Thank you for your help and for making it easy! They are so happy with their truck!! 🙂

Ra
Review №63

Mike Murphy was the salesman that helped get me into the car I wanted. He was awesome and helped make this buying process as swift and as easy as I couldve imagined. Id recommend him and Mullinax Ford to anyone looking to but a great car at a great price with a great friendly environment!

V
Review №64

We bought a Ford F150 today from Jim M. and the process was seamless. The sales model was low pressure and had up front pricing. Jim M. provided guidance and assistance without high pressure sales tactics. The whole sales process went smoothly and was transparent.

T
Review №65

Murph and Brian did awesome. Walked in told them what I want and done...2021 F150 in my driveway. Thanks again!

Ka
Review №66

Chad Ojard is the best! I called to find out if they had any suggestions on how to fix my Cali special convertible. I was directed to Chad and he was absolutely amazing we ended up trading it in for my new baby that Chad helped us find. If you want someone who knows Mustangs Chad is your guy!

Ch
Review №67

Steven is excellent! Patient and accommodating. Thanks Mullinax for great service. Denise was also great! And manager was excellent too.

Ke
Review №68

Our 2nd purchase at Mullinax. Our 1st purchase, facilitated by Mike Murphy was so good we asked again for him. Mike is very friendly, helpful and most importantly he listened to our needs. Thank you for your help

Er
Review №69

Appointment was scheduled for 10:00, the vehicle was not taken back till almost 12:00. Was there waiting for over 5 hrs. A horn was the only thing that needed replacing from a 2016 Explorer. Was then charged 420.00. When we voiced our complaint, they told us that they gave us a “complimentary” car wash. After looking at the paperwork, it states to taking off front tires, bumper, and grill to get to the horn… Horrible service! Will not be taking our vehicle back there.

Ro
Review №70

Had an amazing experience buying my new car at Mullinax! Silas was extremely helpful and made the process easy. If youre looking for a car this is the place to go!

Da
Review №71

Ben took such good care of us that Im actually taking time to leave this review

Ki
Review №72

What an amazing dealership. The sales reps where so kind with all my questions. i was really torn between a Ford and a Chevy SUV. They where understanding and didnt say anything bad about the other dealerships vehicle trying to get me to purchase from them. They let me test drive any vehicle and helped me understand all the tech in each one. I can be very difficult with a lot of questions and doing side by side comparisons. This is my 10 year car and i worked hard to get a vehicle that i wanted to fit all my needs and whats. They understood and helped me over a few days to get to what i needed. Inventory was low at a lot of dealerships and we have traveled up and down the I-5 corridor trying to find the perfect vehicle and one thing that i noticed that the sales people where never interested in helping us if they where not going to get a quick sale. Or they just assumed we couldnt afford it.... Not with Mullinax they did not care that we were not ready to purchase yet and still treated us with so much respect. I made a few trips to the dealership with questions to make sure this was the right vehicle. There was no pressure on me to buy right away they showed me all my buying options and left me to make the decision without pressure. They also showed me the extended warranty and did not push me into purchasing it right away just gave me the information and let me look into it in my own time. I am now the proud owner of a 2020 Ford Explorer Platinum edition and i could not be happier. Two days later i had a list of questions about the warranty and the sales rep took the time to respectfully answer every question with detail.And to add this is my second vehicle that we have purchase from them. in 2018 we purchased a 2018 ford f-150 xlt and they where just as amazing with that purchase as well, and next year when my daughter is ready for her car we will be back.

Al
Review №73

I had the most amazing experience here! Chad James, and Dan helped me out today. They answered all of my questions I had. They made it so easy to do everything, and the customer service here is outstanding. Ive never felt so welcome at a dealership before. The number one thing, is that they didnt make you feel PRESSURED! I hate going car shopping because salesman are usually super pushy. But they worked very hard to make sure I had the best deal I could with my situation. I will never ever go anywhere else for a car again. 10/10 will recommend Mullinax Ford of Olympia to every person I know. They were so much fun, I was smiling the whole time. Dont go anywhere else becides here. Thanks so much guys!

La
Review №74

I had a great experience again with Jim Mohling. Wife loves our truck.

Ta
Review №75

Went looking for an affordable car and Mike definitely made it possible! Very helpful being. Would recommend him to help you with your new car!

Ch
Review №76

Chad Ojard hands down is the guy you want to see when buying from Mullinax Ford of Olympia. I had worked with him for a few weeks on my Certified Pre-Owned 2020 escape. Very responsive, very receptive, and very forthcoming with information and the processes. I would recommend HIM to anyone looking for new or used! Great Job Chad, you won our business!

Br
Review №77

Had a great interaction with Eddie in Parts. I was referred to them by another dealer that said they had the parts on stock. They didnt by he said let me help you out and Ill keep you from calling all over the place. He called new dealer to confirm parts were available and called me right back. Thats great customer service!

Da
Review №78

It’s been along time since I had a pleasure purchasing a vehicle.We didn’t have to do the general manager dance of back-and-forth with the salesman over the price.The price was at market value if not a little bit below the truck was beautiful clean well presented. The show room was also clean andProfessional.My salesman Michael Murphy was great to deal and knowledgeable, if you’re looking for a great salesman his nickname is Murph please look them up.Also the finance department was quick efficient and explained the process well.I highly recommend Mullinax FordDave & Carolyn

Wi
Review №79

I went there two months ago with my brother to purchase a car with him the lady that works in financing is a snake she took my brothers $5,000 down payment that was supposed to be put down on the car and talked him into getting a useless warranty that covers almost nothing. Now two months later the car is breaking down falling apart and when he goes to speak with the lady at financing the sales representative wont allow him to and they tell him that basically hes burnt. The snakes made him believe that the warranty was an extra coverage for free when in reality he paid every penny of $3,500 for nothing but a piece of paper and an additional $1,500 for nothing but a piece of paper.

Ju
Review №80

I have worked with Ben twice on purchasing vehicles here. My latest one being a 2010 Nissan Frontier. He was very helpful in the process and gave me the best deal. He made the deal even better by delivering me the truck after it was serviced and went through detailing. I would recommend working with Ben given the opportunity.

Mo
Review №81

Matt was so wonderful to work with and made my car buying experience a dream! High recommend seeing him for your car buying needs.

Kj
Review №82

We have worked with Chad Ojard to purchase 2 cars in the last year. Chad bent over backwards to help get the best car for the best deal for our teenage son, who was purchasing his first car. Chad is a good listener and shows empathy, which are 2 great traits for a salesperson. I highly recommend Chad Ojard if you are looking for a great car and a fair deal.I would also like to mention Zach, the General Manager, who helped us in our time of need so our son couldn purchase a reliable car that will last him for the next several years while he is in college. The team at Mullinex know how to take care of their customers and the community. Highly recommend them.

Lo
Review №83

Chad Ojard provided excellent customer service and facilitated a VERY smooth & low-stress vehicle purchase!

Ja
Review №84

Matt G. was awesome! Highly recommend purchasing a car at this location. Was able to trade our vehicle and had great service in a short amount of time.

K
Review №85

I was surprised by the car wash and my floor mats being swept out after only getting a tire installation. Thank you so much, Sam. Wonderful work done by all involved. I will definitely be back.

Jo
Review №86

Mike is a really great sales person. Was really helpful and a great sales person and will help make sure to get you into the vehicle that you are wanting.

Pa
Review №87

Mike had great customer service! He’s super friendly and helped us out a lot!

Ca
Review №88

I had a wonderful experience with Sef! He was very friendly and helped my family and I through the car buying process. We had many questions and he worked hard to answer all of them! Overall I’m very happy with my new car, Thank you Sef!

Da
Review №89

Beware if you are co-signing. Apparently they dont understand the difference between a co-signer and a primary borrower. I agreed to co-sign for my daughters purchase but ended up being the primary instead, even after I was assured I was not the primary borrower (my fault for blindly signing the contract). This is typical used car lot dishonesty that I thought Mullinax Ford was above. I was wrong. Matt, you can forget about the F150 I inquired about. I wont be coming back.

Ve
Review №90

Jon was an amazing partner in helping my buy my dream truck. I wouldn’t buy another vehicle from anyone else. Mullinax Ford was a real class act from Sales though finance. I really can’t believe how great it was to buy a vehicle there.

Mi
Review №91

Mike was great to work with!! Had lots of good convos. Diane Adams got us what we needed in a fast fashion it was great!!!! We got two cars in two days made it smooth for us. Thanks to you guys for making it possible.

St
Review №92

I have been a Ford owner since I was 16. Over the years I have purchased a number of Fords. I have always loved all of my vehicles. My experience is that they are Ford tough. One vehicle ran for 18 years with 312,000 miles. I have many stories about this, but today I am writing about a new experience about Ford and it’s not about their vehicles, it’s about the management. The General Manager Zack Dodge at Mullinax Ford in Olympia. Most people, not all, but most will say they despise buying cars because you just don’t think they care and they are on a turn and burn sales mode. Well yes that’s what they do they sell cars and when you’re done nothing, but what if when you’re done you get a call from the General Manager? A call asking you to tell you about your experience and how did it go? Well this happened. I was called and we talked. We shared stories about service, cars, ideas, and more. Zack is a General Manger who really cares about not just the company or the brand, but more importantly his customers. Zack is creating a whole new culture of car buying experience and this is amazing. If you are looking for a new vehicle and if you are brand loyal do your due diligence and visit Mullinax Ford in Olympia, you will see the difference in a team managed by a leader who cares. And no I don’t work for them and I was not paid to write this. I am just a customer who bought a new vehicle and was so impressed I wanted to share my story and experience. If you read this I hope it compels you to visit them.

Co
Review №93

We worked with Sef. I could not have been happier with the experience we had. There was no pressure, very knowledgeable on the vehicle, and would highly recommend you ask for him

co
Review №94

Good experience with Sefreno a newer salesman. Not pushy polite and covered everything upfront. Very satisfied with his service.

Sa
Review №95

Mike was an awesome salesman! He was super friendly and helped us find our perfect car!

JV
Review №96

I bought a Ford F-150 XLT Sport from Mullinax Ford of Olympia today. Jim M. was my salesman, which was a blessing. He took the time to understand what I was looking for in a truck, yet gave me the time and space to ensure that it was the right truck for me. No pressure sales, informed sales, great truck! Thanks Jim. I will definitely recommend you without reservation.

Ke
Review №97

Ben Medina was amazing! This is the second time working with him and he was super personal and had everything covered when we asked our questions. Come see this guy for a great experience! Love both our cars!!!

Da
Review №98

Go see “Murph”, he will take real good care of you! He’s knowledgeable, calm & easy to work with. Not pushy like a typical car salesman. He was very personable and happy to answer all of our many questions. I would recommend his assistance to anyone in the market who might be looking to trade-in or flat out purchase a vehicle! THANKS MURPH!

Cl
Review №99

Just bought my first F150. Im in love with the truck. More power than I know was to do with, towing capacity for days. What a vehicle.Ryan was my car salesman today. ABSOLUTELY slayed it.. After having a HORRIBLE expierence at the Cheverolet dealership down the road, Mullinax KNOCKED it out of the park for me and got me traded out of my current truck into a heavier truck that I COULDNT be happier with. What a team.Huge shout out to my rep Ryan, he really made my day today.

Ki
Review №100

Best experience I have ever had buying a car! The people there are amazing especially Sef. I appreciate your honesty.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2225 Carriage Dr SW, Olympia, WA 98502, United States
  • Site:https://mullinaxfordolympia.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_dealership&utm_content=website_button
  • Phone:+1 855-553-4493
Categories
  • Car leasing service
  • Car dealer
  • Car finance and loan company
  • Ford dealer
  • Motor vehicle dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:10am–6pm
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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