Mr. Hector Isaac Marquez Cordova was outstanding. He was our tax preparer and not only was he efficient, professional and detailed but was very kind! We appreciate him!
The years I have been using h & r block they always do such a good job with quality service
Because Miles Raymond is great at what he does nd he explains things to help ppl better understanding their refund. And hes fast.
Miles Raymond helped me do my taxes when I was struggling financially. I have been going back to him ever since.
Would still use h&r block just not this tax preparer. Not confident he did it right.
We had a 35+year professional help us with our taxes because we got married and wanted to make sure all was right. We did our taxes mid February. All documents were in front of the rep. We originally were going to get about a $900 refund. We get a letter back from the IRS saying we were missing a few documents. I take my paper work back and I end up owing about $2000. Because the rep messed up big time. Even veterans of the tax business mess up, but this is a big screw up came of course at the worst possible time It is now beginning of April. I will never do my taxes with their reps again. Take this review with what you want. Yes I am posting in anger. They should of caught this when we first did our taxes, Because the rep had all the documentation!!!
Felt safe and understood all that was explained
Great service and very knowledgeable.
My tax lady did an AWESOME job! I will be back next year since it was so easy this year.
I met with Joe Ogilvie, who was a nice guy but he messed up my taxes. He shorted my wife and I out of $4,000. Then it took another tax pro at that same location over two weeks to correct it. I will never go back to H&R Block again.
They were very helpful
It was a pleasant experience and I left feeling that my taxes were done correctly and a friendly manner.
Fast action when we arrived and how well the Tax Professional went over everything in detail.
Miles is great. Always works with me to make my process easier
Fairly quick and painless
Excellent service from Michael Silva. He honestly cared about my situation and my financial needs I highly recommend DES office. Michael worked diligently to find every dime I had coming to me thank you Michael!
Joseph Ogilvie was great to work with and made me feel very comfortable.
The H&R Block team for the last 15 years has never done I or my husband wrong. They have found things we missed. Even though we never gotten anything back sense getting married 20 years ago H&R Block has saved us thousands of money that we thought we would owe. We thank the team for this.
Miles was awesome...super nice...very friendly...explained things in detail. Was just a nice experience overall.
Very good professional tax preparer and quick processing.
Use a different H&R Block. My tax specialist didn’t bother to show up for my appointment and there was no one to help me contact him at the front desk. Very poor customer service. I do not recommend them.
They were professional, honest and expensive
Good service
I did not appreciate having to come back twice. Granted I filed for two states, but the errors on my Iowa taxes should have not happened.
The emplyee that helped me, Miles Raymond, was very informational and was great about explaining how the process works.
Excellent service! I always trust H&R Block
Cause the person I worked with help me understand something that I didn’t understand.
Joe was a very nice and knowledgeable man
Staff always very helpful and peace of mind is awesome
The gentleman who sat with me and did my taxes Joe was respectful, kind, and seem to be a smart guy. Thanks Joe!
Extremely curtious and seemed well versed in the program.
Worst tax situation I’ve ever encountered. I could have done it myself for $200 lessH&R Block is a rip off, they charge you $40 to make a click on the computer
My tax pro was amazing and very helpful
Very educational, triple checked all info
Mike Silva has always done me right
I can do my taxes cheaper on the website. The only reason I came into the office this year because my son needed medicine and I knew I could get an advance.
The low speed when capturing my data
Completing taxes is daunting, you always help me out.
Because it was good Experience
Quick easy and accurate
Jo is always helpful and honest
Rude and unproffession service
The accuracy of the service
First off I did my taxes with you all last year and when we started to do my taxes this year we found out that last years got rejected by your company and he didnt catch it tell this year then he couldnt figure out how to fix it this year so he wants me to send it in myself in a paper copy after I have paid for him to do it last year electronically not happy.
Good service
Easy and comfortable
Nice people
We have been coming to H&R Block for years
My tax preparer
I always file with H&R
The person who received me explained everything very well and I could understand everything perfectly
I clarify all my doubts
N / A