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Debbie Swinney - State Farm Insurance Agent
2099 E 151st St #100, Olathe, KS 66062, United States
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Debbie Swinney - State Farm Insurance Agent

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Ve
Review №1

I don’t know if I can say enough amazing things about Debbie Swinney and her State Farm team! After my son was in a car accident mid July, I was pretty shook up and lost on what to do. Thankfully there weren’t any serious injuries but both cars appeared to be total losses. I had never had an accident and had only talked to the office on a few occasions when moving or around renewal time for my policies. Naturally, I had so many questions and concerns. Lindy, Dalanie and Darielle helped ease my mind on many occasions. They went above and beyond to help make the process go smoothly and in a timely manner. If I had a question about my claim, they would call claims for me and then call me back within a short amount of time to let me know my next steps or what to expect. They would send me texts checking in, sending information, or answering my questions. They personally called and followed up on a regular basis to make sure everything was being taken care of. The support, understanding, follow up and overall caring nature made me feel a sense of relief and really everyone made me feel as if I was one of their own family members. This type of costumer service is hard to find!! If you are in the market for insurance, Debbie Swinney - State Farm will not disappoint. If I could give them more than five stars I would give them an infinite amount! ❤️

Mi
Review №2

Debbie and her staff provide A+ customer service and seem to truly care about their clients! They provide high level support throughout the claim process and I would definitely recommend this State Farm office.

Jo
Review №3

So far so good! I made the switch to State Farm recently, initially because it would save me money. But this office seems to really understand that along with a good price, kindly educating and assisting the customer is equally important. Darielle, in Debbys office, has been very helpful in making the transition, and patiently explaining the options to me. I feel good knowing that if I have an a question or need, or run into a problem, their staff is capable, and ready to help.

Li
Review №4

I send all of my clients to Paula!! She gives the best service and rates. All of my clients just adore her. I know that I can trust her to best cover my clients with their home purchase. This process is supposed to be fun and as stress free as possible - she helps me achieve that!

ka
Review №5

The Swinney team always has a solution and is supportive of our needs! Great team to work with.

Da
Review №6

Been with State Farm and Debbie and Lindy since 1985. The best!

He
Review №7

Paula Khammanivong goes out of her way to take care such great care and consideration of her clients. It’s such peace of mind to know that whatever life throws my way, family and business always will be taken care of. Navigating the insurance system can be incredibly overwhelming but Paula’s knowledge, ability and constant communication throughout the process has made every experience stress free. From the front desk to the owner, It doesn’t matter who you interact with at Debbie’s office, it will be a great experience!

Br
Review №8

Amazing business, quick and easy! And so so pleasant, got back to me within less than 30 minutes. Highly recommend! Kaitiln was so helpful!

Mi
Review №9

Ive had auto insurance with them for about 6 months (way cheaper than my previous carrier). Im having a motorcycle restored and when I was told it was almost ready, I emailed Lindy Hayes to add the motorcycle to my account (you know to get the ball rolling). Amazingly I had an insurance card for my bike by end of day. The responsiveness from these people is amazing - plus theyre all personable so feel free to talk to them as if theyre your friends. I told Lindy I adored her name, she posted a restraining order - you know, its like dealing with family! :)

Li
Review №10

Paula has earned my business and I will never leave her!! I am a young adult and she has the best rates and coverage for me. She is easy to work with and super communicative. I am new to purchasing insurance, so she makes sure that I fully understand what coverage I have. I appreciate her taking the time to answer any of my questions as well. Shes a rockstar!!!!

Sh
Review №11

I shopped 5 different companies when my current agency increased my rates, and Kaitlin at Deb Swinneys State Farm office provided me the best quote/coverage on my renters, umbrella and auto policies. Kaitlin was quick to respond and quick to get the policies up and running. I would highly recommend giving Kaitlin at Debs office a call if you are looking to shop around for great rates and service!

Br
Review №12

I just recently met with Paula for the first time a couple weeks ago, and she is great to work with. She made everything easy to understand, and was very helpful.

st
Review №13

I absolutely LOVE Debbie and her team! I have personally been with them for about 14 years and prior to that they covered me on my parents plan as a minor. They are all so friendly and knowledgeable, but my go to is Lindy. Her communication is great, she is personable and simply gets things done. I have never used any other agency because I simply dont need to ❤!

Jo
Review №14

I have had State Farm for auto insurance since I started driving over 35 years, and homeowners insurance since our first house 25 years ago. And if you want to go back even farther, my parents and both sets of grandparents were with State Farm. Ive been with Debbie Swinneys office since we moved to the KC area 20 years ago.The company in general, and Debbies office in particular (Lindy is who Ive dealt with most recently) have always done right by us, both with claims and in prompt service. There may or may not be cheaper insurance out there for us, but even being the penny pincher I will admit to being, Ive never even shopped around. However much we might save wouldnt be worth giving up what I know we already have.

Ch
Review №15

We have been with them for over 18 years. Always make us feel welcome and “like family!” Lindy is very knowledgeable, cordial, and AMAZING in answering my questions from car to homeowners insurance. Lindy you ROCK!

Te
Review №16

The level of customer service in this office is rare. They are pleasant, patient, and attentive to calls of inquiries or otherwise. Highly recommend Debbie and her team!

La
Review №17

I worked with Jennifer at Debbie’s office. She was wonderful! She answered all my questions and was very communicative on what my best options were. She checked in after switching to State Farm and continues to be amazing to work with for insurance!

Ci
Review №18

Wouldn’t trade this group!! These ladies are fantastic, professional and very responsive! I highly recommend them!!

Bo
Review №19

We love working with Jennifer Pham at Debbie Swinneys State Farm Office in Olathe. Jennifer is very knowledgeable on our policies and is always extremely helpful with our questions. Jennifer is our go to person for insurance.

St
Review №20

Jennifer stayed in touch with me for almost 6 months before we made the switch. Always kept me in the loop with new rates. Pleasantly persistent, I have enjoyed working with Jennifer! Great rates, great communication!

Al
Review №21

I am so thankful to have my insurance with Debbie Swinney’s office. Lindy has helped me with my insurance and made me feel knowledgeable about my policies. Highly recommend!!

De
Review №22

Wonderful insurance company that treats you like family and celebrates your milestones with you! Jennifer Pham has helped make this experience even greater than I could imagine. Thank you! #Lifelongcustomer

Je
Review №23

Great staff - very responsive and professional! Answers all questions and follows-up in a timely manner. Highly recommend.

Er
Review №24

Debbie Swinney and crew are beyond STELLAR and top notch professionals! Definitely there for their customers and clients. Go above and beyond to help during good times AND bad! I will be a customer for as long as I need insurance!!

Gr
Review №25

Lindy has been great to work with and I am happy with the service I receive from the entire team.

Ki
Review №26

Highly professional office and I would highly recommend!

He
Review №27

Simply the best experience Ive had with any insurance agency! Debbie Swinney and team have taken care of all of our vehicles, our home, and our life insurance needs. They are willing to help you in any way possible and really know their business. They even came to our house with paperwork that needed signed when we brought our newborn twins home. These ladies know how to go the extra mile! I would recommend them to anyone that wants great insurance rates and an outstanding insurance office to work with!

Gr
Review №28

I had the opportunity to be helped by Jennifer, thanks to all her hard work and interest she was able to find our family the lowest and best insurance quote. Now thanks to all her help we are being blessed with saving some good amount of money. Blessings Jennifer!!

An
Review №29

Ive been doing business with this agency for over 20 years. I live over an hour away from their office so all my business is done over the phone and email. They ensure my home, cars, boat, personal watercraft and soon to be lake home they are the best (and cheapest)! I trust them with everything, and have never been disappointed! Give them a try, you will soon be switching all your policies to them!

He
Review №30

We have been so pleased with our decision to switch to State Farm, and Jennifer has been extremely helpful with all of our questions regarding all of our policies and options. Thank you!

An
Review №31

Jennifer helped me out with my life insurance policy and was quick to follow up when I had questions. Always has a friendly smile!!

Ch
Review №32

This is not a reflection on the agency, it is about State Farm as an insurance company. We tried to pay on line but for months on end their on-line system kept telling us we did not owe anything for our monthly payment and refused to allow us to make payment on-line. We had to call Debbies office to pay over the phone. Cant get anyone at State Farm to respond and we keep getting referred back to Debbies office for answers. We were told that there were problems with State Farms system and that it would be fixed in a couple of months. Seriously? It takes months to correct your billing system? Now we go on-line to find out we are being back billed for a supposed missed payment. How would they even know since their on-line system does not show accurate billing and payment information. No notification sent out. I am just supposed to accept that their information is correct, even though my own records show otherwise. Its too bad that a local agent has to deal with the failure of the company to provide good service.

Ke
Review №33

Moved into a new place and needed renters insurance. Kate Clark was super helpful, kind and knowledgable. State Farm also had the best rate compared to anyone else!

Am
Review №34

The ladies that Ive talked to here have always been SO friendly and you can definitely tell they truly care about helping you in whatever situation you might be in. I am really happy I chose this place for my car insurance!!

Mi
Review №35

Debbie and her team are always willing to help in any capacity. They are professional and friendly!Highly recommend!

ka
Review №36

Any questions I have are answered immediately.Everyone is so friendly and helpful.

Ta
Review №37

I have had insurance with Debbie Swinney State Farm since I started having insurance around 8 years ago. In that time, I have never once had a negative or difficult experience. I typically work with Paula, and she is fantastic! She always takes the time to answer my calls and questions and is so personable! Highly recommended.

an
Review №38

We have used Debbie Swinney for over 15 years! Jennifer helped us through our first time home buyers insurance process and made things go so smoothly!

Br
Review №39

A great group! Debbie helped us tremendously after our car accidents, getting all the paperwork finalized to close the case and getting our reimbursement. Jennifer has recently helped us get a quote for Life insurance for both myself and my daughter. She was very quick to get those quotes and get back to us! All around a group group of hard workers :)

Mo
Review №40

I am a first time homeowner! With that being said, this process has be stressful. I spoke to several insurance companies, but State Farm was by far the best. Kaitlin Clark was my agent! She was amazing! She broke everything down to me! She was patient and was one call or text away if I had any questions! She was in my corner the whole step of the way. Covid 19 has provided a lot of unknowns, and sometimes I found myself talking about my other worries. Kaitlin would just listen. I appreciated that. She is such a kind and genuine soul, and is also knowledgeable about her work! I would definitely recommend Debbie Swinney- State Farm and Kaitlin Clark as your agent!

La
Review №41

Great people to attend to any problem or issue

Ra
Review №42

Debbie Swinney has been our agent for many years now and I can say she is the best around! Every question we have ever had has been swiftly and accurately answered. Jennifer was amazing to work with on our last review and helped us fill in a bunch of gaps in our coverage. Cant recommend them enough!

Pa
Review №43

Kaitlin was super. She asked a series of questions regarding my homeowners, autos and umbrella policy needs. She responded very quickly with quotes that were very competitive and assembled all into a notebook for me to view and take home to discuss with my wife. We settled on State Farm due to the attention to detail that Kaitlin took in making sure our needs were met, her professionalism and of course, the lower policy costs. I was positively impressed. Paul T.

Br
Review №44

Kaitlin Clark with the Swinney team was tremendous to work with. She went above and beyond to make sure that we understood all the options available and how they would best suit us and our needs. I cant imagine using anyone else for our insurance needs.

Mo
Review №45

They gave me a very good rate and they were very engaged in helping me!

Vi
Review №46

Debbie and her team are great! They are extremely knowledgeable in the insurances they sell. They are always extremely helpful and so responsive to solve my questions or problems.They currently have my Life Insurance, auto Insurance, and home owners insurance. They also carried my husbands and my business insurance including all our vehicle ins. and liability ins. When he passed Debbie was so helpful with all my needs. I would highly recommend!

Jo
Review №47

Enough technology ! State Farms automated quotation process is a bit kludgy. Kind words to Darielle M. whom sorted through the confusion and helped with understanding. Very competent and professional. Next time I call State Farm, I intend to begin with Darielle and not the computer.

Da
Review №48

The team is always willing answer your questions and give you great advice. Saves a lot of time handling transactions over the phone.

Ge
Review №49

I had and the opportunity to work with Jennifer Pham and I must say, she is the absolute best! I was in a car accident and she made the entire experience easy. I am so grateful for her during this.

Ri
Review №50

My Wife & I switched from our old insurance company after getting a quote from Paula with Debbie Swinney State Farm Insurance. We were surprised at how much we could save. We have had a wonderful experience in switching over. Paula has made the transition a worry free time. She has been mindful of our understanding to what is going and when it will take place. I would recommend Paula at Debbie Swinney State Farm to anyone interested in looking at a new insurance company.

Ni
Review №51

Kaitlin was exceptional. I really enjoyed her professional approach with “I got your back” attitude. Not only I saved tons of money switching from Metlife, I also felt valued and taken seriously as a customer. Thank you for making the transition simple and seamless.

Ro
Review №52

They have always treated me as if I was part of the family and have been attentive and quick with any questions or doubts I may have had !

Mr
Review №53

State Farm is great. Every time I call and talk to Jennifer I always get taken care off. She answers all my questions and helps me in everything I need. She is very polite, confident and very smart. I am glad and happy to have her and to be with State Farm.

Ja
Review №54

Nothing but great things to say about this company! My parents have been with Debbie for several years now, and I recently have been working with Jennifer. She has been very responsive and helpful in answering all my questions!

Br
Review №55

Debbie has been our agent for many years. We have been State Farm customers for over 30 years and have had several agents in that time. Debbie is far and away the best.She proactively reaches out to make us aware of changes and to make sure that all our coverages and deductibles are how we want and need them to be, but always at our convenience. She makes time to see us with evening appointment hours that, while more convenient for us, are not necessarily convenient for her.Years ago, Debbie worked with us to refinance our home loan through State Farm Bank to take advantage of the lower interest rates at that time. Since then we refinanced again and, most recently, we sold that home and Debbie worked with us to get a loan for our new home.Debbie is a great agent and has become our good friend and we are proud to recommend her to our other friends.

Sa
Review №56

Lindy is always so helpful, the whole office is amazing. Been using them since I started driving!

Le
Review №57

The staff have always been so helpful and prompt! I can communicate whatever way works best for me in the moment, whether it’s a phone call, text message or email - and I always get the help I need. Jennifer Pham has been super sweet and especially helpful to me in recent years.

La
Review №58

Debbie and EVERYONE in this office are wonderful. Paula, Lindy, the whole gang. Very caring, they all remember you and your family/family milestones. They are highly responsive and consistent with commitments and follow-through. Debbie has an agency tradition that I think sums it all up. When your child reaches full license driving age, your kid has a sit-down face-to-face talk with Debbie herself. As a parent, its nice (and effective!) to have someone else laying down the rules about distracted driving, drinking and driving, not letting others drive your cars, etc. She shares scary statistics, helps them understand their actions could result in the whole family being dropped from insurance, and then she loving provides them with her card and her personal mobile number should they ever need a ride as opposed to making a poor decision.Are there cheaper policies to be found? I have no idea. I wouldnt dream of being covered by anyone else.

Ja
Review №59

Ive never called in and not had anyone available, and theyre quick to answer questions and get the information you need.

Je
Review №60

It has been a real pleasure working with Debbie and her staff. I have been with them for many years and dont ever see that changing.

Ro
Review №61

Jennifer normally helps me with my policies and insurance. Shes very professional and offers me different options and really cares about getting me that most coverage for my money.

Ai
Review №62

Kaitlin was great to work with. She provided fast and efficient service. She was able to save me so much money and made it easy for me to make the switch. Looking forward to working with you for years to come!

Sa
Review №63

Cant say enough about Debbie. You never need your insurance agent until you do, and Debbies staff always has come through for us in those moments. Lindy the office manager is top notch, hands on, responsive, and just incredibly kind. Would recommend them to anyone that asks! Thanks so much for all your help.

Da
Review №64

They made the processes of switching ins quick an easy an saved me a decent chunk of money would definitely recommend

KA
Review №65

I worked with Kate Clark on getting renters insurance. She was so helpful and state farm had the best rate!

Pe
Review №66

Debbie Swinney agency has been our agent for more than a decade and has always been exceptional to work with on a number solutions. Most recently I am working with Lindy, who does amazing work, on establishing a Money Market account and a HSA solution.

Em
Review №67

I am new to this agency and recently came into contact with Darielle! She explained everything to me. She was incredibly helpful and I will for sure be coming back to work with her. Working with this office is so easy!

Br
Review №68

Nothing but great things to say about this agency. Jennifer Pham has taken care of all of our insurance needs. She is great to work with extremely responsive and is concerned about making sure we are covered.

To
Review №69

I have unfortunately needed Debbie Swinney twice in the past few years for claims I have had to turn in. Her office and all those that work there made the claim experience very easy to get thru. Always willing to help.Those times I just stop by the office to add or remove a policy, everyone is so helpful and friendly to work with.I have recommended my family members to Debbie Swinney and they love the value of the coverage and working with everyone in the office as well.Lowest cost for the best value I have seen.Highly recommend!!

Be
Review №70

Paula K. talked me into a no obligation quote for auto and renters insurance and Im so glad she did. She was able to save me over $100/month on my policies and not only that but with better coverage too! I couldnt switch fast enough and truly feel she will have my families best interest at heart and will do everything to take care of us if something were to happen. Paula made the process effortless and took time to answer all my questions and explain my coverages in detail. I highly recommend getting a quote from her. She was great to work with!

Un
Review №71

The service that Debbie’s State Farm insurance office provides is second to none. We have been customers of Debbie’s office for over 20 years and her staff is absolutely number one, especially Lindy. The service Lindy provided me during a recent car accident made the process so easy. Thanks Lindy, your the best.

Br
Review №72

I recently moved over to State Farm and Amanda has been great! She answered all my questions with confidence. I would definitely recommend Debbie Swinney’s office!

Ca
Review №73

My boyfriend and I needed insurance for our new home. During what would normally be a stressful time, Kate made it easy and stress free! Everyone I came in contact with at State Farm was amazing! I would recommend Kate to anyone! She made me feel like she had our best interest at heart!

Je
Review №74

Great agency and group of ladies. Jennifer Pham provided excellent service with my auto and home that I called to have her quote my business policy.

Ga
Review №75

Kate Clark is an AWESOME person to work with. She made the process of getting renters insurance extremely easy and walked through each step with me to make the entire process a breeze. Kate was able to give me great coverage and all at an extremely reasonable price. Thank you to Kate and State Farm!

Ma
Review №76

Kate Clark helped me with my insurance needs and she was fantastic. She explained everything and was very understanding when I asked questions. I had been with my insurance company for many years and chose to change to State Farm because of Kate. Thanks again for everything!!!

De
Review №77

We just switched to State Farm and worked with Debbie Swinneys office. Kaitlyn was so amazing. Excellent customer service, finding us the best rates and getting everything done quickly. Love this office!

Gr
Review №78

Kaitlin Clark at Debbie Swinney State Farm Agency was awesome to work with. Kaitlin was able to give us better coverage and save us money at the same time. Home-Autos and Umbrella! Looking forward to a great relationship with State Farm and Kaitlin!

Au
Review №79

I cannot say enough nice things about this office in particular. I no longer have State Farm because when I got married, I switched to my husbands insurance. However, during my time with State Farm, they were phenomenal to work with. Whether I just had questions regarding my policy or I was just calling to pay my bill, they were so quick to respond and always very kind and willing to help. And no matter what kind of day I was having, my day always got better by the time I hung up the phone with them. They are truly the best!

Vi
Review №80

Ive recently been working with Jennifer whos very professional and personable. She is quick to respond and provides all the information requested. Its great to work with a true customer oriented person and company!

Ng
Review №81

A great agency with competitive pricing. They explain coverage in detail.

Da
Review №82

Jennifer is amazing!!! She listens and ensures you know exactly what your getting and understands your every need! Boat, house, RV, vehicle and even life insurance shes your lady!!!

Da
Review №83

Everyone in the office has always been so helpful in making sure I get the best coverage. Lindy has also always been so kind and got things done quickly and efficiently

Ke
Review №84

Kayla is awesome! Quick to answer the phone and great service every time!!! Super friendly and always helpful to answer my questions. 5-STARS! Highly recommended!

Ke
Review №85

Amanda Stofko is a gem to work with. She has good knowledge of the information and really listened to my questions. I would highly recommend her!

Se
Review №86

Highly recommend State Farm insurance as they offer a wide range of services and Debbie Swanney Office is highly perfered as they offer some of the most competitive rates! All agents are highly skilled, knowledgeable, very responsive and always ready to help. Paula & Jennifer are two great agent who I typically recieve help from.

Rh
Review №87

Darielle at State Farm-Debbie Swinney has been amazing in assisting me with my car insurance needs!! If she is not available, she has always returned my call soon after I have left a message. Recently looking for a car for my son and needing quotes on several different cars, she was so patient and understanding during the process!! Always professional, always friendly and always giving great customer service!!!

Ci
Review №88

Debbie Swinneys agency has always been great to work with. Weve had our insurance with them our whole married life, which is now 40 years. Everyone in the office is knowledgeable and extremely helpful.

La
Review №89

They are so easy to work with and always willing to help out in any situation. We have life, car, and house insurance through them as well as a loan. We are always confident that they will be there when we need them and not push us off or make excuses when we need to make a claim. They give us good rates and are always checking up on the family! I highly recommend them!

Ro
Review №90

The whole office is great and super welcoming. I worked with Kate and she was amazingly helpful and knowledgeable. She helped me understand the policy I was buying and was happy to answer any questions I had.Seriously couldnt be happier with my experience with this office.

Pa
Review №91

Provides me professional advice and always keeps my best interests in mind

Jo
Review №92

Great service. Coming into Kansas from out of state and Darielle has always been able to answer any questions I had.

St
Review №93

The team at this location is great! Darielle has been extremely helpful and there for us whenever we need her. Even on Sunday!

Ju
Review №94

Always quick responding and helpful!

Br
Review №95

Debbie Swinney Agency, in particular Kate Clark, has been great to work with in my recent transition from another insurance company to State Farm. She recommended certain types of insurance that would suit me the best and I appreciate her trying to save me money. Im actually getting more out of State Farm than my previous insurance provider and paying $400 less per year! I hope to not have to deal with Kate for insurance purposes for a very long time, but I am confident she will be there for me when I am in need! Thank you!

Li
Review №96

We have been customers of Debbie Swinney’s State Farm Agency for many years in many different business and personal capacities. Working with Debbie and her team is the way business is supposed to be done. They take care of their customers. She and her team know their business inside and out. They are the true definition of professionals. Debbie and her staff are engaged, caring, dependable and available. They go out of their way to offer guidance and if there is something they can’t provide, they explain how to go about finding it. I highly recommend this business and I am thankful that we have been and continue to be customers.

De
Review №97

I switched not only my primary and rental properties insurance to Debbie Swinney but also my cars. She gave me better coverage than what I had prior and saved me almost almost $2000 a year! The entire staff is very knowledgeable, professional, and kind. I’m so happy I was referred to Debbie and State Farm.

Sh
Review №98

Weve been with Debbie Swinney since 1993. My most recent experience was the fantastic service provided by Jennifer Pham when refinancing my truck. She not only made a note in my file to follow up in mid-July and did exactly that bu also went above and beyond by coming to meet me to complete the paperwork so I wouldnt have to take more time off work than required. Jennifer is a great representative of the people at Debbies office. She was wonderful to work with and provides the kind of personal attention you dont see much these days. Weve had many opportunities to switch to an agent closer to our home over the years but service like this is one of the main reasons weve never seriously considered it. Thanks Jennifer - you rock!

jo
Review №99

Great bunch of gals are this office. Lindy was very helpful with or loan (even with my 100 questions)

Re
Review №100

I am so happy that I talked with Jennifer at State Farm. She answered all my questions and reviewed my policy from a competitor. I am thrilled that I now have a better policy along with major savings! Thank you Jennifer for your professionalism and your no pressure assistance.

Information
9 Photos
100 Comments
4.9 Rating
  • Address:2099 E 151st St #100, Olathe, KS 66062, United States
  • Site:http://debbieswinney.com/?cmpid=c0xn_blm_0001
  • Phone:+1 913-782-3289
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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