The gentlemen named Jay was very helpful. He was very knowledgeable, understanding of my wants and needs. The prices were very affordable high quality. I would definitely recommend!
Awesome place awesome people great job well done really great management Jay is the man affordable quality and great people the manager was the most polite an friendly guy and very knowledgeable awesome experience thanks guysFrom half baked moon to imperial car audio superb job man thanks again
Called and asked about prices to get 4 tweeter speakers installed and was quoted $120 for the installation. When it was time to pay they charged us $240 and claimed they told us it was $120 for 2 tweeters to get installed, when we SPECIFICALLY asked multiple times for a quote FOR 4 of them to get installed. Really wish I would’ve read the reviews before going there. DO NOT RECOMMEND
Great place good people very knowledgeable on everything car audio related
Took my vette here for system and tint. Highly recommend! 100% Happy customer!
Called on a Mon to schedule tint appt (gave year/make/model), dropped off Wed, got a call Fri to come in to remove antenna before they could tint back window, drove 30 miles to remove antenna (which took less than 3 minutes), then was told it would be ready Sat. Came Sat, waited 1.5 hours for them to finish, then saw the poor work done (see pics).Came back up the following Monday and Hector (owner) said to bring it back next week Monday at 930 and he would fix it, acknowledging the poor quality of the job. Returned on Monday to find they were closed. Left the car and picked it up the following Friday to find out they just got some bubbles out, leaving the scratched tint. Overall 3 weeks for a subpar $250 tint job.Review edit:I did have 2 other cars (less than 10 years old and no pre-existing tinting) tinted here, both 4-star workmanship. I have changed my rating to 2-star overall, to account for my other experiences. If a re-tint on car older than 10 years is tough, and will require 3 weeks to do, just say so when I call to schedule or put that info online. Transparency, communication, and ownership go a long way in doing business.
Absolutely amazing service everytime I go in. Fair prices and great customer service. Hector will walk you through any and all questions that you may have. Thank you guys.
Excellent experience will be returning, got a really good deal on 15 box thanks guys
This place is absolutely shady, and trash. They’ll tell you a different price everyday. They rescheduled me 3 times, they never open on time extremely unprofessional. I showed up to all my appointments 15 minutes early I had to wait over an hour for someone to show up. When they said they’d call me back to rescheduled I waited a week for no call until I just called them. When I finally got my tint the job was absolute sh!t. Not worth the money or time with these people.
Okay guys I wanted to be the 1st to say I approve and support Hector he does amazing work, he has very competitive pricing and he’s extremely fast and Efficient with the job at hand. If your are looking to get any tint work done I highly recommend you to reach out to him. Workout Junkies is very happy with work that was done.
Best shop in OKC very reasonable on prices
I took my boat in for a basic window tint. The rubber molding on the inside got melted to the frame and the window as well as the razor scratches on the outside. And I have been finding little bits of razor blades in the carpet. Had them replace the tint the first time, but still came back with more issues after the second attempt. Was willing to call it good with refunding half the amount kept getting told we were waiting on the store owner to respond. After a week no one would respond at all, which is why I am posting here. Not a great place to do business, since they do not stand by what they do. Take a look for yourself.
If you need car audio, check out Imperial Car audio. I am normally from out of town, but been waiting to get 2 dB drive wdx8g1s to finish my build. I saw they had the best prices, so I had to give them my business. Over all great experience and happy with my purchase.
I spent a lot of money with them,over all I am very pleased with my purchase. I did have two issues that were taken care of. one in which they didnt have to do anything about,but they did. note to The consumers and customers if you purchase equipment and install it yourself you yourself have to deal with the manufacturer for warranty they do not. All in all and please with my purchase of had several compliments of how good it sounds And people asking what was in my vehicle for to sound that good .Thank you Imperial car audio for handling my issues and taking care of my needs
Staff was professional and exceeded my expectations. Explained everything in simple terms so even I could understand! I will find another reason to shop here.
Great people Great service. Installation was quick and done correctly. They will always get by Business..
The owner is really nice and they took care of me. Remote install works great.
It’s guaranteed that you’ll never find a flawless business anywhere, anytime under no circumstances. Businesses will fall short sometimes and businesses will have bad days. My experience at the business fell short in both of those areas however I remained humble and reasonable to my transactions allowing the right outcome to be performed and settled. That is exactly what occurred. It took compromising on both sides which I’m ok with doing my part as the customer to get things done. One thing that I’m adding is to make sure you do get a thorough exclamation of your transaction as possible so that you won’t be surprised by any unwanted outcomes. For example..I voided my warranties by losing my receipts and allowing tapering with my system that these guy installed. I absolutely knew the outcome of this and the disappointment it brought me however I wanted my audio system restored asap so I rested my case and paid the necessary fees it took to make it happen. The Owner did sympathize with me by meeting me in the middle and I can definitely deal with that. 4 stars I’m rating Imperial Car Audio simply because if the job was done right the first time I wouldn’t have went through those series of events which I paid money out of my pocket to correct their mistakes.But as it been said ICA. “Mistakes are only lessons to be learned. ~Unknown Arthur1.) Installation of a complete car system including stereo and a remote to start device and installation for my Dodge Charger was performed2.) For my Dodge Caravan a complete installation/minus stereo device & reInstallation by the hour fee discounted completed2/10/2021
So shady. I went in asking for a price for a system for my truck. He could tell I didn’t know much about them. I asked the price, and he told me 1800, I thought that was high and I told him. He then replied “No I’m just kidding, it’ll be 1500 bucks” I walked out. Terrible business.
Best car audio number one in Oklahoma City
This place is an absolute joke! They are so unprofessional and shady, it baffles me how they’re still in business. I took my car there a few days ago to have a remote starter installed and ended up paying fees that weren’t disclosed before the installation. After waiting roughly 5 hours, they had the audacity to tell me that they were too busy to call me to let me know they had to install extra material worth 150$ to get things working. I wish I read all the reviews before going there, would not recommend this place to anyone, even if their services were free.
Owner was awesome even stayed late with his staff to make sure the job was done. Great work and very reasonable prices.
Ask every question about pricing before you go in. They will not tell you anything. Talked to them 3 times before I took my car. They knew the model and did not tell me it would need a $140 bypass module for a remote start. Which I already paid $130 for. Not even sure if that was true. They also didn’t tell me that you can’t use their waiting room right now. Why? Y’all weren’t wearing masks and there’s only 2 of you working. So I had to walk around for 2 hours while they installed the remote start. Super unprofessional.
Very professional people working there and polite help me with what I need to know I appreciate their help
Orlando took care of my truck. Stereo install looked great, done in a timely fashion, and very reasonably priced. Excellent service. Thank you all.
Avoid purchasing anything from Imperial Car Audio. They will insert hidden fees at the end of the service and claim it was required without any forewarning. They will try to scam you and use deceitful tactics to get you to pay more for their services. Also, if anyone wants to know the real cost of this: Their starter kit (Avital 4105L 1-Way Remote Start) costs 65$ online and they charge about another 70$ for labor, notwithstanding hidden fees they try and squeeze when you take your car. Be very wary if youre considering going there, sort the reviews by lowest to highest to get a better understanding of this business. They have a lot of fake 5 star reviews. A bit of research will show you theres better deals out there for similar costs, avoid yourself the headache by going there.Response to owner: You quoted me $100 extra for keyless entry on 4 doors. I paid my bill early, and then you tell me you were only able to install keyless entry on 1 door and refused to initiate any partial refund. You became erratic and violent when I came to get my partial refund the next day, even though you told me to come take a partial refund due to your mistake in misquoting me. I provided all the recordings of you admitting to your mistake and violent behavior in the shop. Luckily, both Groupon and the credit company put a strike on your business and refunded me all incurred expenses due to your incompetence, lies, and lack of business to client professionalism. Also filed a police report documenting what happened and advised the better business bureau about your shady business services. Next time you come on here to try and defend your practices, at least try and have some integrity and honesty.
They do good work and do it at a fair price. They will custom order and make most anything you need.
Called for a certain size and brand of sub, picked up and was the wrong size. They did agree to give me the correct item for the same price, even though it was more. Waited, and when I went to pick up, the brand was different, and when asked, they stated it was onother line of the brand or made by the same people. Its not either., and I was sent a 99.99 sub for the $141.00 sub I payed for from them v
Awesome experience for your build. They r great listeners,and give great advice.they dont tell u what to do. Comes down to the bargaining,they will adjust and can meet u in the middle. Awesome experience. Ive got my buddy to come with me this time and we both got a cart full and cant wait for install!!!!!! Plus I have my wifes car scheduled for a remote start to b installed also. I will continue to do business with them .... Even tho I live couple hrs away. Its worth it for me.
Good guys great pricing
These guys are absolutely amazing at what they do! I have always used them and have never had any issues with them. I highly recommend them and their quality work. If you are looking for a professional company to have your audio work done, please go see these guys!
Great tint; took about 3 hours on my SUV and it is awesome.
Great guys to work with. Got my tint done on my new 2018 dodge ram 1500 quad cab. Also had single kicker comp 12 and a 1200w amp installed at the same time. System sounds amazing and tint made the whole truck look different in a good way. The only reason for 4 stars in because i noticed my check engine light was coming on sporadically and my glow plug light would flash on the instrument cluster. Took the truck to the dealership where i bought it the week before. There service department found a roll of electrical tape and a razor blade under the hood. They also found that the amp power wire was wired to where the glow plug control module connects to the battery wich is no problem but the problem was that the nut to tighten the wiring down to the battery was never put back on. That is what caused my check engine light and glow plug light to flash on my instrument cluster. Minor issue but the dealership service department put a new nut on and tightened it up for me.
This place advertised that the remote start is $120.00 and then when you get in there the price changes to $230.00. When we first took the car in the man at the front desk was very rude and acted like we were bothering him. Well, the remote does not function the way it was described so, I hope they will fix what ever is wrong. We will not be returning to this establishment. this just might have been a bad day for this place, but you are working in the public so, fake it.
I went here today to get my sons car tinted or his 16th birthday and the customer service was exceptional. They had my car finished in a timely manner And even went above and beyond with fixing a part of the door that had came off inside of the car due to it being slammed! I also used a groupon which after the groupon and a coupon for groupon I had, I only ended up paying $103. I also purchased their groupon for remote start in will be bringing my vehicle back to Imperial car audio really soon to have that installed.
My appointment time was honored and my Suburban received an excellent window tinting job and also a remote start system. Both were done on time and for the price quoted. My car was as clean inside as when I gave it to them. I was treated professionally and respectfully. This is my second trip to this shop in two years. I used a Groupon to save a little extra.
Ask the owner how he went about removing the pink noise from my rear passenger DB tweeter in my 01 Silverado. You know just like the one I just bought from Amazon for $20 but they charged me $120 for a pair, I only wished I could post a pic of the way he left the Tweeter in my truck. Ethics may not be everything and Ive experienced some really weird situations in my life but I honestly believe this one takes the cake. We wont mention the part when he was confronted about who installed the tweeters because of a another issue and at first he said he did not know who installed them and then he finally admitted that it was him. Congratulations to everyone that received a good deal and was treated Fair but you can leave it to me to bring out the other side.
Imperial car auto is a great place to business at. Great group of guys very knowledgeable and efficient in their work. . I’ve taken my motorcycle and my car in to have work done. I don’t think their is a thing these guys can’t do. I would recommend Imperial car to do all your auto needs.
Ive had Hector do window tint on 3 of my personal vehicles and have had 4 of my friends go get theres done and he installed a TV radio with a system in my truck. It has all been excellent work and I will take all my truck needs to imperial car audio in the future. Thanks guys awesome company you have here.
Amazing work! They started the work exactly at the time I scheduled and were done right within the estimated time frame. They even have a nice waiting room if youd like to stay until the job is complete. Highly recommend and will be using again very soon!
Did a good job on installing amp and box for me. But did not put spare tire tools back in truck so when I had a flat I had to pay someone to get the spare down for me. Then had to buy a new tool bag because they could not find the one they left out of my truck.
Imperial audio is my go to place for anything car related. They are great people to work with and always willing to help. Very professional and clean enviorment. Top of the line window tint, car alarm and accessories and not to forget the great audio installers they have. 100% recommend them to anyone.
A nice place to go get a stereo system hooked up.
Lando provides Excellent Customer Service. The staff was very professional, helpful and all are extremely knowledgeable.
Friendly crew and good service. They ran into issue where my windows werent going up. Took care of the old wire issue. Would recommend.
I’ve been to this shop many times. Everything is clean and organized. Their work area is the same way as well. Awesome group of folks to deal with. Quality work they will stand behind, with a guarantee!!
I have had Hector put remote starts on 3 different cars, tint windows, apply graphic decals and install a stereo and even a backup camera over the years. I always come here when i need any work. They are reasonable and have always been easy to work with. He stands behind his work, i had a switch go bad after over a year had passed. He pulled it in had them replace it and down the road i went didn’t charge me anything. Good people....
Good people. Good work if anything goes wrong they are willing to help and work with you
Owner and staff are very knowledgeable when it comes to what you want or need in the car customization business. Very understandable and down to earth people. They have done numerous jobs for me and my family and will continue to take my vehicles there. 5 stars!
We had to bring our car in 3 different times(the second time they wouldn’t work on the car unless we left it overnight, even though we called and made an appointment for same day pick up) for the tint job to be done, and it is still not done well. The first time we had them tint it, every window had 1 or more bubbles after waiting 2 weeks and had to be redone. When this was redone, 2 windows still had bubbles and the passenger door window was done at 5% tint, while the other large windows were 20%(what we had asked for). The owner offered to redo it for the third time when I called him, but when asked if he could guarantee it would be done well and without bubbles he said he could not guarantee this. We did not even bother going to have the tint fixed again or asking for our money back because it was not worth another frustrating encounter with this company. We ended up taking it somewhere else, and they checked the tint in every window which showed that 3/7(one door window and two small back windows) of the windows were done at 5% while the others were 20%. Would not recommend for tinting.
Hector and his staff are very professional and reasonably priced. The have tinted 4 of my vehicles and done a reverse camera for me. Each time the work looked excellent and was done quick. I wouldnt recommend anyone else but Hector at imperial..
These dudes are awesome. Will be a returning customer for sure.
Best prices around and quality work! Highly recommended, staff and Manager are friendly down to earth people. Being a returning customer for not only audio needs but tinting as well for multiple vehicles, you wont be disappointed!
These guys are great, real professionals, went to best buy to get stereo and speakers to replace my factory speakers and radio, the sales didnt know what they were talking about, so I called imperial, he said come right over, they had me up and jamming in no time, bottom line I should have went there first after all they put a remote start on my truck previously, and it works great, I recommend these folks are great at what they do. I will take my business to them for now on t thanks guys
Will always do business with Imperial Audio. Always have great work done here! Had side steps recently installed on my Dodge 3/4 and the guys did a awesome job!
Knowledgeable people
Have had work done to a couple different vehicles and have had excellent service. They go above and beyond, and exceeded my expectations. Highly recommend!
Best car audio spot in OKC. quality work and a fair price. I highly suggest working with Hector and his team!
Ive been going to this guy for around 8 years tints all my vehicles, I send all kinds of friends here stereos, lights, tint, alarms, remote starts. All good reviews from my friends, give them a try you will be happy with their work!
After an unfortunate first appointment with them, they remedied the issue that kept them from being able to install the remote start the first time. They had to order another part and some new equipment. This wouldnt have been such a big deal if we lived in town. As it was, we spent a Saturday the first time, and then my husband took a vacation day from work after the part was in to take our car back. I do believe for the most part they are probably able to finish in one day, but our case proved to be more difficult. We have a 2016 Toyota Corrolla. Now, they have what is needed to perform the service. If you live in town, I would definitely recommend them. They made good on the service they said they could provide, and I now have the remote start installed on my car.
LED headlights high beams fog lights, I love them I can see the road extremely well
Used them for remote start on my car and tint on both my car and my husbands truck. Very good work; they are fast and reasonable. They also fixed the one bubble we did have in the tint without any issues or additional charges.
I don’t about my remote star but they do very very good ....thank you so much 👍
Great service! Left Gucci sunglasses on the visor and they was still there not to nation the diamond ring sitting on the consol.100% quality and professionally!
Got a Groupon for a car window tint. Fast turnaround and excellent customer service. The upcharge for darker tint was reasonable and Im very happy with how it came out. Highly recommend!
Great place always has good service.
I cannot believe some of these reviews.The manager was extremely knowledgeable, friendly, and completely professional. He was a big guy; maybe some of these critics were just intimidated.Bought a Groupon for 30%. Upgraded to 20% for $40.00.Work was completed on a 2018 Subaru WRX. Absolutely flawless install on the tint. No bubbles, scratches, or misalignment of the film.Last experience with tint was at a Subaru dealership on a 2013 Subaru Legacy. The dealership charged double the price, and I received half the quality.I highly recommend Imperial for their professionalism and quality of work. I will be a returning customer for audio needs in the near future.
I have been there many times in the past 15 years and I’ve had all my tow trucks and a couple of my motorcycles I have great things to say about these business and will refer everyone I meet to this place 5 stars all the way, matter of fact I was there today to do more business with them they have reasonable prices and they do good work
Best place to upgrade your car sound system,tint your car windows and whole a lot more.Very friendly,very pros.
Friendly, Quick, and the best price I found. Will back their work up and do a great job. Will return and will recommend to anybody looking for a tint
Great place. Showed up with less than 30 min till close and no appointment and they take care of me right then. Definitely will be back!!!
Great place fixed my autostart in a matter of minutes. Would recommend to anyone.
I went to Imperial Car Audio to do the tenting, the TV and Stereo on another vehicle. They did such a good job that I took my truck there too.
Tinted my windows in less than an hour. Also had an Xbox in the waiting room which was cool. Thanks guys
Great staff, came to site for quote. Fast, and honest. wonderful finished product
Amazing customer service with amazing installs absolutely recommend Imperial audio
Wife took her car here for tint with the recent groupon. Went back twice because of crumpled tint in the upper corner of the window. Instead of re- doing it they just cut that area of tint out. Promised a quick fix but they trapped our car in front of some other job that we had to wait for them to complete before giving our car back to us. Quality and workmanship are not great. Customer service is lacking as well. They dont seem to care about the people they are helping. They seem to be hustling with the high volume and allowing customer service and quality to suffer. Get the job done right the first time and when you set expectations make sure you are meeting and exceeding them. It was certainly a frustrating experience to get tint done here.
This is one of the only places I will take my car, truck, motorcycle or motor home to get audio, video, tinting or alarms. Very trustworthy and very friendly people.
I tinted my Windows. The product was great . Costumer service not friendly.
Excellent work. Got my kicker comp Vrs put in today and also got my viper alarm done too. They did an awesome job.
Had my windows tinted here. Great job! Groupon.
Got my car in and out sounding great
Had my tint done on my vehicle done here. They did my other car 3 years ago and it still looks great. the only reason for the 4 stars is the upgrade fees that my Groupon didnt cover.
Have always gone here, always will. There the best!Thanks Hector and Crew! :) Your the best...
Great customer service friendly staff clean and comfortable
Got remote start installed, and they gave car back in better shape than it was previously.
These guys are always professional and efficient in every way, I will be a loyal customer for life.
Very unfriendly and definitely not helpful
Charged me $85 to tell me they couldn’t fix my amp. Thanks
Great costumer service. Got me done in no time definitely recommend this place.
Very genuine people and great customer service highly recommended!
Ive had many vehicles worked on at Imperial, and have had nothing but top notch work done. I would recommend these guys to everyone.
Great place great prices and very honest.
They were kind enough to redo the job twice for me but it was twice too much. The tint is set right now but it also has some scratches that go through the tint but small enough not to complain and go back
In the same day, ready when they said, alarm with 2 way pager
Great experience from scheduling to pick up. Friendly and professional staff!
Really flexible and will work with the client.
Great place should have went there first you won’t regret it!!!!!!
Had remote start keyless entry on my Chevy Silverado. Love the keyless entry but the remote start stopped working today. Hopefully they will honor their warranty. The whole reason I went to them was for the remote start.