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Big Tex Trailer World - Oklahoma City
3030 W Reno Ave, Oklahoma City, OK 73107, United States
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Big Tex Trailer World - Oklahoma City

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Ro
Review №1

Great people who work with you will do more business with themThank you so muchNice staffEasy pick up and drop offMy personal business will be doing more with you thanks again

Jo
Review №2

Excellent customer service! Gaven in rentals was exceptional and answered all questions I had for him.

da
Review №3

This was a last minute driving through town purchase…I had a buggy on a trailer that I realized was not safe for the distance I was going. From the moment I called them they were super helpful and went completely out of there way to accommodate my needs and get me rolling-very hard working staff. Nothing but good vibes there.

Ry
Review №4

Quick and easy trailer rental. I will definitely rent here again!

Jo
Review №5

Had a great experience with Jill in the office as well as the tech who helped hook it up to the truck and the full inspection.

Je
Review №6

Would like to thank Jill for all the help with my trailer. It is Very refreshing having knowledgeable and professional customer service. It is rare these days and like to point it out when I experience it! Entire staff was great but Jill went out of her way to make sure we were taken care of!

Ja
Review №7

Top notch service and professionalism!Very helpful and friendly!Thank you to Jill and the other members of the Big Tex team!I would highly recommend business with this trailer store!

Da
Review №8

Ronnie Watson did an exceptional job of getting what I needed, when I needed it, and at a fair price. True professionals. I sent an email inquiring about a trailer, I got a callback from Ronnie the same day. Friendly staff, no BS, no wasting time, in and out in about an hour. I appreciate that type of business! I recommend them and I will be going back for my future trailer needs. Thank y’all!!

El
Review №9

Great experience! Had us out of there in a jiff Ms. Jim kinser provided the best experience here at Big Tex trailers

To
Review №10

Great service and if you need a trailer ask for Jill she is very knowledgeable and got me financed for a trailer and made buying a trailer really easy

Me
Review №11

Everyone here is extremely friendly and helpful! They have greats deals and were more than welcoming for an out-of-towner!

Ge
Review №12

Jill took care of my purchase very professionally. And made the experience pleasurable. I highly recommend Jill Kinser, Big Tex Trailer World, and of course the Big Tex Trailer we purchased!!Thank you,,George

Do
Review №13

I came in to rent a horse trailer at Big Tex Trailers Oklahoma city, and recieved nothing but a great welcome and great fast service. The staff was nothing but absolutely friendly and knowledgeable of the business. Thank you Big Tex Trailers oklahoma city.

Vi
Review №14

We needed to rent a gooseneck trailer and these guys had just what we needed. We were impressed they actually made sure we had a CDL to haul the trailer not many places do that.Great communication

Je
Review №15

I had issues finding and getting parts for my older BigTex flatbed trailer, then dealers were also struggling to get parts due to COVID problems. Had problems determining whether the axles 12k or 10k and in the end Jill and Tommy helped me out with getting the parts and getting my trailer going again. Thanks for the help I appreciate it

Ch
Review №16

Absolutely great people to work with. Rented a trailer to move my daughters horses. Trailer was clean and mechanically in great condition. A friend already asked where I rented the trailer and I gladly referred them to Big Tex and will do so in the future.Thanks again!

Ch
Review №17

These guys are very helpful and were able to get me some parts that other people would have had to order! Thank you!

Ch
Review №18

I had a brake assembly fail on my 16GN. I called and spoke with Tommy. He was able to get me in right away and get me back on the road. Staff was very professional.

ca
Review №19

We came in on Saturday and Jessie was able to take us around and show us all the trailers we wanted to look at. She was very nice and personable. Highly recommend this place and best prices around!

M.
Review №20

Just wanted to say thanks to the entire crew at Big Tex Trailer World with a special shout out to Ms. Jill who went above and beyond in order to ensure all of my questions had been answered and that my entire experience went off without a hitch! 😉 Throughout my travels in and around the country I’ve visited quite a few of the “other guys” and none of them have ever made me feel like family quite like Big Tex does. The entire staff is incredibly knowledgeable and always goes out of their way to make sure my daughter and I feel at ease. Clean and COVID Safe!, Top of the Line Products, Outstanding Staff and Customer Service at a GREAT Price!

Ma
Review №21

Hi.. i got up wensday and traveled to 7 different trailer places looking for the all around best deal i seen trailers that looked very janky and wouldnt last over 6 months with real thin metal to looking at trailers worse then before for and double the price... I went to big tex with my note pad and started kicking tires with jerry ... he showed me several trailers up front then he gave me a ride free of charge in his fancy cart to look at the trailers in the back... lol.. i found one that was tucked away in the back and screaming my name and perfect for my business.. the quilty on the factory welds and quilty of the materials are just top notch ...i still wanted to do a little more shopping so i ended up leaving him and visited a few other places and it just didnt feel right so about 2pm i called up jill and chatted for a few and we ended up shaking hands over the phone.. she walked me through the process and handled the paperwork with my bank we closed on the deal the next morning.. we signed all the paperwork... went to load up my trailer and ended up having problems with my tail lights... the mechanic guy came out and fixed my problem ... everyone there was eager to help and always super nice... they will be getting All my business in the future... rated 10 stars

Ja
Review №22

Big Tex is the best! They always take care of me and my trailer needs. Jill has all the answers!Thanks Big Tex

Jo
Review №23

Big Tex is the perfect place to rent trailers for big jobs. I always come in under budget with their help on my projects. They’ve got all the trailer maintenance essentials in stock too.I couldn’t do my job without them.

Br
Review №24

I really enjoy shopping here. Service with a smile from everyone there. There’s a gal there goes by Jill and she sure is a quick one. Quick witted AND funny!

Je
Review №25

Bought new trailer here good people to do business with would buy all the time

Je
Review №26

Fast paste I came took care of me an back on the road

Au
Review №27

Jill Kinser at Big Tex trailers in OKC was a huge help in the purchase of my new 22GN! If you need any help on buying or renting a trailer give her a call.

Ch
Review №28

We were in and out in less then an hour. We left with the exact trailer we wanted and we couldn’t be happier. Great customer service. Highly recommend!!

Ja
Review №29

Helped me out with a part I could not find anywhere else. Went out of there way to get me going again.

Ke
Review №30

Great selection and great service. Tommy and Jesse were awesome! Highly recommend!

Ru
Review №31

Outstanding customer service at the OKC location. I highly recommend doing business with this group of people!

Da
Review №32

Friendly and easy people to work with. I called ahead and they had the paperwork waiting on me when I arrived. They adjusted the trailer coupler to match my truck and did an inspection of all my lights after they hooked up the trailer for me. The whole transaction took about 15 minutes . This was probably the easiest big purchase I have ever made. I highly recommend them. And the Big Tex trailer pulls like a dream by the way.

J.
Review №33

Had a very good buying experience I was in need of a quality trailer today and came in Jessie was able to get me in to a 70pi big Tex at a very good deal I had shopped around Texas and Kansas for the right deal and was able to find the deal I was looking for thanks Jessie for the help and the quality trailer....I’ll be back when it’s time for the gooseneck....

Qu
Review №34

We came to the PJ trailer OKC location on a weekend about 45 min before they closed. Tommy was Johnny on the spot and let us know that taking care of us was far more important than getting off shift.

Mi
Review №35

Big Tex had an excellent selection of trailers in stock and amazing customer service. This is the best place in OKC to buy a trailer.

Ga
Review №36

Great group of people super helpful. Would have no problem buying from or asking questions to again.

Se
Review №37

Fast, friendly, and ready to work with. I got a great deal on a great trailer

st
Review №38

I rented a trailer from Big Tex OKC and worked with Jill and she guided me to what i needed and and took great care of me. Need to rent a trailer, call Jill! wouldnt go anywhere else.

Co
Review №39

They always have the rentals and parts I need when I need them. Nice selection of accessories also. Staff is very friendly and knowledgeable. Highly recommended.

Cr
Review №40

Jill at Big Tex is a super star. I always need last minute trailer rentals and she’s come through for me every time. HIGHLY recommend these guys for trailer rentals

Da
Review №41

Great place to get a trailer. Go see Jill. Shes awesome

Ci
Review №42

Great experience buying a trailer. Friendly staff, easy to work with. Highly recommend!

De
Review №43

The Big Tex on Reno also has great customer service! More than willing to help and have fair prices on trailers and parts!

We
Review №44

Great service, friendly employees and quality equipment.

la
Review №45

Quick, easy trailer and parts purchase. Definitely will use again.

Fr
Review №46

Great service. Great people to work with

Ja
Review №47

Super busy place. They should hire more people and be thankful for the super hero’s that run the place. That store manager and those two gals sure work hard and r just the nicest people that’ll bend over backwards to help ya out.

Te
Review №48

Will be buying another trailer. Quick easy and people are excellent. If I could give 100 stars I would.

Ka
Review №49

Went in to rent a 2H bumper pull horse trailer. Jill was SO helpful and patient. Super kind. If she ever needs a job Id hire her in a second! Thank you for your help, Jill!

Ro
Review №50

Great people. Great customer service

Ok
Review №51

My husband and I came in looking for a horse trailer. Jessie found us just what we wanted and even got us financed! No pushy sales here, just down to earth good people helping you find what you need. Thank you all for helping us.

Ni
Review №52

Super friendly

Al
Review №53

Excellent service !!! Good people.

El
Review №54

Most amazing sales person! arrives at 4:35pm. and completed the sale!!! bombdiggity!!

Ky
Review №55

Great experience, they had everything we needed!

Ji
Review №56

Excellent customer service and great prices. Overall great experience.

Ke
Review №57

Tommy has always given us the best customer service over the years. Highly recommended

Ro
Review №58

Sales staff very friendly and helpful. Large lot with plenty of inventory.

LA
Review №59

Very professional and courteous employees, Jessie was the best at getting us the right trailer fit our needs, and Sissy help us get it ready fir the road.Thank you a lot Larry and Yuan

L
Review №60

Was in okc for oye and had an issue with our trailer, the staff made sure the parts me got would resolve the problem, thanks for taking care of us in such a professional and friendly manner.

Di
Review №61

Seriously best customer service and most helpful people. I really enjoyed doing business with them. Thanks y’all 🤗

Jo
Review №62

Great place! Recommend this place to anyone needing a trailer!!!

Di
Review №63

Excellent Customer Service With Big Text, Would Definitely Recommend!!!

AV
Review №64

Bought a 5x8 dump trailer. Didnt notice an issue with the back gate until after we drove it off the lot. Later in the day we called Ronny the salesman and him and Sissy took good care of us. What we figured to be a hassel to get solved was a simple exchange.The trailer is awesome and works great.

Mi
Review №65

Love coming here cause everbodys so friendly!!

St
Review №66

Jessica was very helpful and got us taken care of very quickly.

Ke
Review №67

Bought a new 35sa with spare. Great experience.

WA
Review №68

Tommy and his staff went above and beyond in my new trailer purchase. Great experience! If you need a trailer check these guys out!

Mi
Review №69

I always find what I need here and they provide great customer service!

Sa
Review №70

The only place in town that was willing to help me find and order the part I needed! Thank you Tommy and Sissy!!

Ro
Review №71

Good experience, well built trailer.

Ki
Review №72

We just loved the people here. We will do business here and tell all our family and friends . great experiance

Ma
Review №73

I was in town for work and needed a utility trailer at the last minute. Tommy and his team were fantastic. They had the exact trailer I needed and were fast, courteous and extremely reasonable on the rental price. They went above and beyond helping accommodate me too bringing the trailer back at drop-off. Wish we had a place like this locally where I live, would recommend them to anyone that needs a trailer in OKC.

Ni
Review №74

Great products, great sales people.

Je
Review №75

Jesse Powell was extremely helpful!

TE
Review №76

I stopped by and talked with Tommy, he was very knowledgeable and friendly and made some good recommendations without making me feel pressured. I will definitely be back!

ja
Review №77

The Big Tex Trailer team in OKC is awesome! The trailer tech sissy went the extra mile to make sure I had the adaptor needed to operate the trailer. They made sure I understood all of the specs of the trailer. Th Big Tex Trailer team is as quality as the trailers they sale. Thanks!P.s. Very strong trailers for there size and weight.

Je
Review №78

I’m a believer in Big Tex trailers, which surpasses any other brand on the market in quality. So, when I came in to the OKC store and got the best customer service ever, ya can bet that they have me as a customer for life!

Te
Review №79

Very happy with promptness courteous service on the work that was done to fix the issue on the trailer. Should the trailer ever need work again we will be going back for sure.

Co
Review №80

Nothing within my price range on the lot.

Je
Review №81

Jessie was a great help! I have already had warranty issues with the trailer but Tommy got the issues fixed right away. I will keep doing business at Big Tex Trailers!

Ro
Review №82

I requested a Quote on 3 different Trailers on a Late Afternoon Mondayand received the Quote from Jessie the following Morning at 9:30.Jessie was great, answered all of my questions, and displayed Greatcustomer service, which seems to be rare these days .I purchased all 3 trailers this morning and when I arrived at Big Tex Trailers, Jessie had all of my paperwork in order and had me ready to pull away in record time . Top of the line service with a smile, very competitive pricing, and over all pleasant to deal with . Jessie will be my only go to in the future when I purchase a trailer for my company, or for me personally . Great Job, and Great People .

Jo
Review №83

Great experience!!

Er
Review №84

Caring and helpful

Ro
Review №85

I can’t say enough good things about them ! Tommy was great to work with. The Big Tex trailer I purchased is built strong and love the features. I highly recommend this dealership this brand and Tommy.

Da
Review №86

Good selection of some quality trailers

J.
Review №87

Professional. Polite. Pleasant. My family and I drove about 2hrs to look at a trailer that was the exact same trailer described over the phone and in the photos. And we bought it for the exact same price as I was told…not a penny more. Thank you. We will tell others and we look forward to the next trailer purchase.

Le
Review №88

Great trailers!

Cl
Review №89

Best experience and customer service we have received in long time. Jessie helped my husband and I with only our interests in mind. Big Tex Trailers of Oklahoma City will forever have our business

Cy
Review №90

Broke down and Tommy from Big Tex in OKC saved the day!

Ri
Review №91

Great experience!!

Bi
Review №92

Grand service excellent equipment

Jo
Review №93

Very helpful.

Da
Review №94

You would have me as a customer if you’d answer my calls and call me back when you say you’re going to.

Ro
Review №95

They have a trailer listed on Craigslist For sale Priced at $11,340 I called and talked to salesperson he said must be a mistake, they said couldnt sell it for that but would call me back and let me know. The ad is still running the next day on Craigslist, I called again. He said best can do is $12,600. They bait and switch which is illegal. NOT IMPRESSED WITH THEM!!! Also Ad is still running on Craigslist.

Ko
Review №96

Been trying to get a trailer quote since December from these jokers don’t waste your time they’re not interested in selling anything. Hate to see customer service if you actually bought one.

ni
Review №97

Treated us great.

Dw
Review №98

Limited selection of trailers due to the pandemic. The friendly staff more than makes up for the lack of inventory.

bl
Review №99

Great service. Brought my trailer in earlier than my appointment date and they squeezed me in and got me back on the road!

Ry
Review №100

Great Service!!!

Information
22 Photos
100 Comments
4.2 Rating
  • Address:3030 W Reno Ave, Oklahoma City, OK 73107, United States
  • Site:http://bigtextrailerworld.com/oklahomacity/?utm_source=Google&utm_medium=lpm&utm_campaign=local_presence_management
  • Phone:+1 405-582-3858
Categories
  • Trailer rental service
  • Trailer dealer
  • Trailer repair shop
  • Trailer supply store
  • Utility trailer dealer
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:9am–1pm
  • Saturday:Closed
  • Sunday:8:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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