These people turned my life around and have shown me compassion and therapy in a way I’ve never experienced. The intake process is long, but they do the absolute best possible with the amount of aid they provide. Get through that first part and I promise you will get better with them.
I just started coming here and i hate it already, the men who come here stare at me like i’m a fresh piece of meat. you have to wait an hour or more to even be seen and staff gave us the incorrect paperwork so i had to redo 40 minutes worth or paperwork. and then the girl i was supposed to see wasn’t even there so i didn’t even get the mental evaluation i was there for. im on my second appointment and i’ve been here for 30 minutes after my appointment time. i don’t feel safe or comfortable sharing my problems here. definitely not coming back after this
So far to me this place should be called hopeless, Ive been trying to seek treatment for my Depression for a while. I actually intook there once. waited the week they said theyd call me never called me back ..So then like 6 months later i intake there again.. and im waiting again for a call back.. SO much for my mental help. This place at least for me so far should be called hope LESS also the wait time was extreme like 2 hours for just 10 sheets of paper..
Do not recommend this facility i have tried to seek mental health services at this facility and have been told by THEIR staff they cannot help me unless I have prescriptions from months prior...if I had that information might not need your help to get on medication again. And again today was asking them how I can go about finishing my intake with my social anxiety and the tell me I can just go to anthor facility..... they dont seem to willing to help put in my opinion. Never got turned away so much trying to seek help
I waited 5 years to try to get better on my own. Substance abuse and anxiety just kept feeding off each other until I finally broke down into severe panic attacks. I was so scared to ask for help and the ridicule and harsh judgement I was to receive. Or so I thought. Everyone that works here is SOOO NICE and comforting. You arent judged or looked down upon by anybody, all they want to do is try everything they can to get you better and make sure you are as comfortable as possible. So, 5 years of my life was wasted, but maybe someone reading this will help find the courage sooner than I did and stop taking things head-on by yourself and ask for help. Everyone needs a little help sometime. Hope is truly a lifesaver in every sense of the word!
Hope Mental Health and Community Services is a Five Star ⭐⭐⭐⭐⭐With The Same Approach, The Same Patiences and Non Evasive Services, Team Professionalism With Compassionate Care. I See People Just Dwell on The Court Yard Cause of Their Care With The Community. Their Approach is Authentic and Clearly a Williness To Help Me. I Am Sound.
This place is amazing. I took my daughter who has several issues going on& she was going to red Rock they turned her away saying we cant help you but,I started searching for places& God keep leading us here. So we went all the way from Chandler ok. They got her back on her meds which after being off of them 2 months Im already seeing a happier girl. So we are so thankful to these wonderful people who helped & the Lord for leading us in the right place.
Horrible experience, waiting time is pass an hour, which is unethical special now days, social distance is impossible to maintain.. i dont recommended to mai
I just want to say thank you Ive been going here for quite a few years Ive had good experience here I love the staffthey really put up with me and thats a lot and I especially want to thank the pharmacy I love everybody in the pharmacy and I love all yall and I think you are doing a good joband please be safe during these times and thank you for all the help that you give us
I just love this Hope and its services and people are Awesome been with them for about 9 years now and counting....
I couldnt say enough about this place! If you need resources or help with medications or medical help they got you. They always have something for someone. They have saved me and my boyfriends family through counseling they are genuine people who get it and are understanding to your situations. I recommend them over ANY ONE else!
Had an appointment at 9am went only to be told that my case worker had a meeting after I called at 8am to confirm my appointment time and was told I’d have to wait until their meeting to be over. Well you just lost a complete customer. I won’t be returning and the fact I was put on medication and had an allergic reaction and received no phone calls after I left several messages is ridiculous. WONT BE RETURNING
Ive been going to Hope for 3 years. At times they become under staffed and do not notify patients about appointments with staff that are no longer there. They change my case manager so much without warning that I dont even talk or attempt to know any of them now. I see the Drs regularly and both of them are very nice and work fast to keep waiting down to a low. I pick up my meds there every month. Only complaint there is they make you pick up refills even if you are no longer taking it. The Dr has to approve removing script. Which has been an issue for me several times. Im on a fixed income and the $4 co pay is hard to come up with for what I need and then Im made to pick up unused refills and pay $4 for a bottle that gets tossed. That really gets under my skin. Other than those few complaints they are very helpful and offer help with other resources as well as mental and substance abuse. I love the new building and location.
For as many people who come for their mental health, HOPE has hired the right people for which job they carry out; but yet they have a high turnover rate. I have been coming for around a year now and I now am on my third case manager. My last two case managers have gone on to do bigger and better things. Just dont miss your appointments and always try to be a few minutes early. If it is your first time, I recommend showing up by at least 11 AM or by noon at least. Once you are in the system the wait time isnt as long.
This place is awesome for my daughter and grandchildren- !
The pharmacy people are very rude. They think they own you.I will never ever use that pharmacy. Not even for my dog.
My mom goes here for therapy and medications. I just took my brother in for an intake, and he will see a doctor and therapist in a week. I suggest being there right at 7:45 a.m. to be seen as quickly as possible if this is the help you need. They have truly blessed my family and many others with their free to low cost help. Intake and therapies are free, and meds are $5 per prescription for 3 months worth.
This is truly a God send. The services are such a blessing. They truly have so many selfless truly good hearted caring staff that work so hard for their clients. I could never say how much of a blessing they are. And a million thank yous would never be enough.
They didnt seem to know what the difference between a psychologist and a psychiatrist are.They seem much more willing to medicate people then listen to them.
There is a great need for this type of organization in every Community. Especially in one with such a diverse group of cultures living in such proximity to one another. These people do great work, and if you find yourself in need of their services, you are in good hands.
It was ok but then my doctor went on materity leave, and I got changed from an intake case worker to a perminate one... I feel i was being forced to waste my time meeting with a case worker who didnt listen. And just waisted my time. They had a meeting with their drug rep while I was in the lobby thanking them for being one of the most writers of vrylar presriptions. Asking how they liked their pf changs.... while I had just got out of inpatirnt that vrylan had sent me on where I was fed bug salad what a joke
The Hope Center has been a blessing for my daughter, son and myself. All.this has been done professionally, and rapidly. We are all in for the 1st time and the process isnt difficult at all.Thank you all,from the receptionist to everyone who weve been involved with.
Very clean, smells nice, Great people who work there. They are really amazing and truly aim to help people in need. Wonderful.
LOVE THIS PLACE, THEY HELP U IN WHAT EVER U MAY NEED. THERE REALLY NICE N CARING. I WOULD RECOMMEND THIS PLACE TO ANYONE.
This organization offers and extend hope when there is none. This organization care if bag lady pushing a cart or a homeless veteran has a roof over their head; and they aid those in need obtain services that they have neglected for themselves. This organization help those in dire need or just need their life back. I have only used their services for former medication when I was uninsured. However, I have witnessed this organization house and help a lot of poor people in need. This organization does what Mitch Synder and the Salvation Army does for Washington, DC.
They offer you all kinds of Mental Health Services when you enroll as a patient there. But they are so understaffed that Ive never gotten the counseling I was promised and the only thing that I do is go visit the doctor I want to get my prescriptions. And even that takes a very long time because theyre so crowded everyday. The pharmacy is not open on weekend so if you run out of your medications on Friday youre screwed. And if an altercation between two patients happens they shut the whole facility down until cops are finished their investigation leaving a lot of patience with important appointment and things of that nature. But on the good side they do take Medicare
This is a great place if you have mental illness.
This place is my fiances saving grace. They have saved him more times than I can count. The staff here are amazing and beautiful people.
I go here for mental health services. The person whom I originally saw was great. He listened and even gave me advice that helped. I see alot of people go in there for different services and 99% are overall satisfied. The 1% being those going there to see if they can get narcotics and realize they cant. They are there to help those who want to be helped
Hope has helped me since 2013 when I tried to commit suicide. They got me into Section 8, they put me in counseling, and the meds they gave me were invaluable. Id be dead if it werent for them. I HIGHLY recommend them for any mental health or personal needs.
Ive been going here on & off since 2002. They are always friendly & concerned about your situations. I recommend this place to everyone if you are reaching out for help.
This place is helpful and efficient to those in need of help for mental health services. They even have staff that makes sure you are taking your medications correctly! Plus they take Sooner Care!
I love this place. Finally found a place thats willing to help me get my mental health in order. Also has a afforable Pharmacy to pick up any medication you need!
They are also eager to help you and go to Great Lengths to make sure you get what you need. I love Hope and I would recommend it to anybody who may need it.
This place and staff really make you feel there is hope. If you need mental health help this is a great place to go. They do go by your income. Wish they had a medical clinic also.
I love everyone at hope ive been going to them around 23yrs some minor ups and downs but overall 98% to the good. Please give Hope a chance.
These people not blue help save my life, but help push trough my ss, housing needs and other health problems.
Without hope there would be no hope for me being bipolar and congestive heart failure theyve helped the transition to disability to be okay I didnt want to have to file for disability but they made it clear that its necessary and then helped me get through it they discuss with me all the time about ways to make life worth living Im grateful
HOPE will help you get yourself and your life back on track. The key word is help and people dont seem to understand that for the help to work, you have to work at helping yourself. They wont carry you, so alot of people say they wont help you. Those people are ignorant and lazy and dont deserve a better life. No one should help you at all if you dont try to carry and help yourself.Just my opinion. Thank you
Friendly and non-judgemental staff. The counselors I have personally met are all very understanding and listen well. Appointments for intake process during initial setup take many hours to get you started and seeing someone that can help you. However, once you are established, the appointments are however long you set them for. The wait time is also usually a little after your appointment time. They do a sliding pay scale and this is an extremely great resource they offer as you can recieve services needed even if you cannot afford them! I attend for free, even though I have a steady career and income, as my pay is lower than the guidelines for charging someone for services. I recommend Hope services for anyone needing a therapist, counselor, or any mental health professional.
One of the best place to receive health care I love this clinic I will recommend to all the people lovely personal and professional
The people seem nice but as always they dont do first come first serve like they say. They seem to let others go ahead of you that came in after you have. That makes me real mad.
The facility is nice and clean. They seen me and was able to setup account to get services started and ill come back to talk to therapist and doctor.
I have made so much progress and its all because of the staff. Great therapist, case manager and doctor. When I thought it was hopeless, I came here and I now have hope. Better than the psychiatrist that I paid $100.00 a week every week for 19 months who did nothing but prescribe a ton of meds that only made my situation worse. At Hope, they really do care about their clients. Im not just a insurance claim here, Im a person.
Seriously the only place that was able to give me exactly the help I needed.
Hope has the best and most kind staff, and the doctor was so helpful. The Pharmacy was very prompt and also nice..thank you all very much
They are helpful and understanding with you and for you the help to clear your head no matter the mental health issue is excellent
People are most of the time really good I love my counselor Ive had her long enough to be able to tell her ANYTHING and she doesnt judge me. My Dr. is really brisk and doesnt really talk to me but he writes out my scrips so I guess its ok
Its a great place and my therapist ( Scott Brewer) is awesome!
I love my doctor. He makes sure Im on the right meds for my illnesses. The pharmacyis great and convenient and the staff is good
Love this place. The services here helped me and my life is on track and Im happy.
Exceptional. Helped me figure out how to get the things I need to get done today. Very nice and professor
A very helpful and positive place to go,the workers seem to show that they care and they are nice all day long....
Always a great place to go. Very nice staff and helpful.
An amazing place and amazing people who offer their resources, help and guidance to any and all with mental health and substance abuse issues who seek and ask for it!!! Id recommend them to everyone!
If you need mental help try and find somewhere else to go,cause their not trying to hear what you saying,but they do have a good staff of casemanagers that will try to help as much.
Outpatient mental health and substance abuse services. Knowledgeable staff. No insurance needed they will build dmh or Medicaid for your services. Mini specialized caseloads.
Hope is a wonderful place to get help. They have a very caring staff that goes above and beyond for their clients.
They have met my needs for the last 10 years. Great people and facility. Thank you Hope.
Well I am getting the help I need but it takes a lot of time and patience to get there.
Its one of the best places Ive ever found Ive been going there for 4 years now and I recommend it to anyone people care and her friendly and make you feel comfortable and welcome
Best free place in town to take care of all your psychological needs and some healthcare needs as well
The psychiatrists there wants to push medications too much. Some of their medications they prescribe are too strong and want you to take too many at a time.
I have been trying to get someone to call me back about my medication for over a week. I have autism. I am not doing well. I hate this.
If this place can help me, then they can help you too.
This is a great place for low income families to get the help they need for Mental health care.
Hope comunity serbvices has beem wonderfuul to me for the last 20 years and taken me in as a goodman and lori and mike more andthe whole staff im. Foever greatful from my whole heart and always rember that i just com down and breath it will be alright so to the pepole im so blessed to have yaw and the guys who gave me pizza thanks so much for these blessings ive always knon taws my angels love yaw so much love Billy joe Mason
Been here since 2010 great service great help
Great place for people to get community help with very many different problems in life.
This place is a saving grace to many people who do not have insurance who are suffering from depression or any kind of mental illness. Now be ready to see a lot of people who are very, very poor and maybe even homeless. Just compare it to going to the DMV or the Social Security Office and you may be able to brave it. The wait is a few hours long but you can see an actual doctor and get prescribed meds. The staff seems to be very scatter brained but they are polite and helpful. If you are ready to not take no for an answer.A very important fact to know is that patients can purchase prescribed meds from the pharmacy at this place for substantially cheaper than at any other pharmacy. For example I spoke to a woman with no insurance who was saw the Hope doctor for free then went to the Hope pharmacy for and purchased $100 dollars worth of meds for only $15 dollars. Without Hope this indigent woman would have never have gotten those meds.
The Staff here are very helpful and friendly.Have recommended this place to several people.
I got great services here they will help you if you let them
I go here for therapy. And for the first time in a long time have a therapist that actually understands that Im not just trying to set goals and get to my deep-rooted issues and actually listens to me and converates instead of the usual and how does that make you feel and we need some goals to work toward and that nonsense like most therapists do. These people actually care about their patients theyre not just in it for the money.
I went to Hope as a patient in 2013 while staying at the City Rescue Mission. The psychiatrist was especially understanding. I have ADHD and do well with the meds. Just about no community service based center will prescribe these types of meds as a blanket rule no matter what. The psychiatrist understood and prescribed a med for me. I was able to get it free through the pharmaceutical company that manufactures it because I was totally, penniless indigent. Hope is a very good community mental health service.
Great experience friendly staff very helpful would recommend to anyone looking for counseling or mental health issues
My groups are worth going. And it also gets me out into public as well.
Always nice staff. Very helpful when it comes to mental health.
Never had someone other than my high-school counselor be so helpful and attentive.
I had no business being there medications will not restore the flame that will make me forget who I am, and make me numb to the pain I need to feel to know Im not on the right path, the only way re-ignight the flame is to go back to the manufacturer, the maker of the flame and use the no questions asked Everlasting warranty, I will fullysurrender and trust God he will make a way God will restore everything in my life, I give all the glory to God
Service is generally good.Pharmacy says that they will reopen from lunch atv1:30 but reopens when they are ready.
I would recommend this hospital to everyone I know.. clean, friendly staff, convenient location..
This place is a wast of time! I came to do a new patient assessment and waited for nearly 2 hours only to be told that i need to come back because they are too busy.I came back two days later signed in, waited for an hour and i finally asked whats going on and i was told they didnt have my sign in sheet. Then i was told to come back monday to speak to a counselor! This place is a pos and they are not organized or on one accord! Wasted hours of my damn time!!!
Im sorry but I will no longer see treatment there. On count of my medication that Im need of. On my mental disorder. When I have to explain why. Or the reason being. When I live so far away from Hope community services. Which medicine I needing maybe at first I should have all three of my medicine filled out here by where I live in Spencer OK. Now b .Cuka trying to tapered me off on my anxiety medication. When I really needed it for my mental illness. I will no longer be a client and patient for Hope community services . Seeing my regularly psychologist Dr.Feliano. is much better then going to Hope Community Services with Dr. cuka taking me off my meds. For aneixty. I will no longer see them for my mental illness health. I rather do with out any medication for my mental illness.
Always a pleasant experience. Staff is very friendly and welcoming.
I have found alot of help in a warm caring environment in this place.
Worst person to deal with is Leesten.Harrassed an employee of mine on her personal number.
Thank you for the help that you have available. It means a lot to know that someone cares and takes the time to listen to help figure out what is best.
They have an excellent staff that creates a comfortable environment for their clients.
Very helpful people!
To the Doctors, nurses, staffs, counselors there a reason for everything....Being there for others is more than a gift of humanity ...It’s Hope
I had a good experience the staff is very helpful
Great place to get ur mental health in check
My Girlfriend used it as a allibye today
Thats were I go for counseling its s good place as well
The doctors help you. Talk to you not at you. I love the whole thing...
Visits with Kandis Gatewood are always so helpful and employees are always friendly.
The service is good to be honest respond to your needs appropriately
I have tried to get help for years through different places said to help people in need or disabled but never have i gotten any help i only see them helping drug addicts and people discharging from prison but blind persons needing help amd nobody cares also on several occasions that Ive spoke to people at this place and they just down right rude if you are visually impaired dont bother asking for help there is none
They used to do more and they seem more interested in theyre buget numbers then helping people. Theyve really gone down over the last year or so