Ho
House Of Torque
1225 SE 29th St, Oklahoma City, OK 73129, United States
Comments
Je
Review №1

Be cautious if you are thinking about using Torque Motorsports for your vehicle needs.I’ll keep this short,The only reason I am going to public forums is, I cannot get a call back or any information from anyone at Torque. Communication has been non-existent, so bad that for a few weeks I thought they were out of business, maybe filing bankruptcy and maybe blowing me off.The story -Cole the owner of torque motorsports promised an LS3 stroker motor build in three weeks. He also requested a large deposit of $10,500 dollars to start the build, which unfortunately, I paid.This all happened during the month of February of 2020.It is now Aug 12 of 2021.It has been more than 18 months, my car is not done (it’s the Thunder Gray 09 Cadillac CTS-v sitting in his shop for those of you familiar with his shop). I have kindly asked many many many times to have discussion in person for progress, but somehow more than a year has gone by and I have not seen my car. I cannot get Cole or anyone else at the shop to provide an update or have the courtesy to answer my calls. The last time I heard back from him was over a month ago in early July, and all he sent was a picture of his shop from a security cam as a status……To all considering using Torque Motorsports services, please be very cautious, particularly with large builds and large amounts of money. The stress and financial strain this situation has put my family into has been unsurmountable. How can anyone play this game with a customer? A lot of trust was placed on you, and you took advantage of it.To Cole or anyone else who may have vested interest in the name Torque Motorsports, after all this time, the least you could do is give me a call to come to resolution. I need my car back in the state it was dropped off, and a full refund for the money I gave. Or just finish my build please, I’d gladly take a stock LSA again if it meant my car gets finished.Thanks, hope to hear from you soon.

Bo
Review №2

Torque worked on my truck and did a good job at a good price minus having to take it back to them a second time to have a check engine light cleared. They forgot to plug something in and Ive had to since reconnect one of my spark plug cables that came loose.So I thought They would do a good job on my girlfriends 2015 Buick Encore. That had a check engine light on and we wanted it to be fixed before the baby was born. So she would be in a reliable vehicle. We took it up there And they charged a $150 to clean the air filters And clear the check engine light. The check engine light came back on on the way home after they had already been paid and so we had to take it up there for the 2nd time and they replaced an 02 sensor. The check engine light came on again before we even made it home and had to take it up there a 3rd time They did some more stuff to it and ended up charging her another $300. The check engine light came on again and we told them that we were done driving back-and-forth to the South side From Edmund And they started not returning her phone calls And not answering the phone. I finally got them to come pick the vehicle up and try and repair it one more time. The idling hesitation issue is still there and the check engine light comes on and off. She makes $10 an hour and was pregnant while all this was going on and I had to leave the hospital one night while our baby was born to have my dad drive with me to go drop her car back off so that we could have it fixed.. They have never completed fixing the issues, are not returning her emails or phone calls, told her that they would get it in the next couple weeks and havent, And even had a mutual friend send them a YouTube video on exactly what to fix and request that they fix it and do the right thing.. I would not recommend these guys to anyone if theyll do that to a pregnant female that is now since had a child and works full time and makes low income. If theyre willing to do this to someone like that then theyre willing to treat anybody unfairly and poorly. They have taken $450 of a single mothers Humble income and have not fixed her vehicle it remains broken. If you will screw over pregnant and young single mothers then whats to stop you from robbing from the blind or handicapped or crippled or elderly. These guys took advantage of a female And cannot be trusted to do the right thing. This fiasco started in February and has not been resolved. Thank you to Shelby and Cole For all of this. We have since requested that they just send her by venmo some of her money back so she can take it somewhere else and have it fixed And do the right thing. But if a couple $100 Is it going to make her break your business between doing the right thing or not this is really sad.

Ri
Review №3

These guys are honest, affordable, and reliable. They do what they say and do it on schedule. I’m very happy with their work. I’ll be back.

he
Review №4

Outstanding shop. Some of the best quality work I have seen hands down. Tuner is extremely knowledgeable and knows what hes doing. Technicians are real professional and super clean, and careful when around customer vehicles. Guys at torque talk and treat you with the utmost respect. Definitely a competitive shop in Oklahoma.

Sa
Review №5

These guys know whats up. 5 star work. Thank you guys.

Ke
Review №6

These are your go to guys! Upstanding, honest and know their trade! They did an amazing job on my CTSV and can’t wait for them to get their hands on our Z06! TMS is the best of the best guys and gals!

Da
Review №7

Needed to have a pulley removed and a new one pressed on for my LSA Supercharger. I called a few places and no one could do it until i got ahold of Cole at torque. He was very professional and him and his team took care of me. I would definitely recommend his shop.

Mi
Review №8

Excellent job and great price. These guys know what their doing.

Co
Review №9

Called and left a voice message and received no response when wanting to make a purchase for a fuel pump.Called 2 more times and no answer.

Ga
Review №10

Cole and his crew took excellent care of my car and really made us feel taken care of. I recommend them for any performance needs or even basic car maintenance! They will do you right and I will support their local business before going to the next guy to save a few bucks. You want it done and done right, then these are your one stop shop!

Ja
Review №11

Good quality work, good with just about any of your auto or small mechanics needs!!!

Am
Review №12

Great shop and I GUESS the guys who run shop are are OOOKAY. I’m totally kidding, good people and good shop. P.S. no cookies unless I get bought lunch

Ba
Review №13

Not professional at all I dont reccomend them to do any work what so ever cant even handle a simple task without messing up a motor and not fix it the right way I dont even think they deserve a star at all in my opinion

To
Review №14

Good guys always good to see them

Se
Review №15

Had my nitrous Camaro build done here. Top notch work. Quick turn around and will back their work 100%

Ro
Review №16

Awesome team and very helpful during business hours and off the clock! Have always been very helpful troubleshooting.

Yo
Review №17

Great pricing and good service on three vehicles I’ve had up there.

Sh
Review №18

Very friendly and professional atmosphere. Took my sons gto on that he had just bought to have it looked over and tuned since we didnt know anything about its previous work. The crew at Torque motorsports explained everything in detail and never tried to sell us on something we didnt need. Very happy and will give them return business

br
Review №19

Absolutely amazing shop Good group of guys to work with honest and reliable

Da
Review №20

Cole runs a great business. Always looking to do the best for his customers.

Da
Review №21

The best performance and maintenance shop!

Ta
Review №22

One of the best tuning shops in edmond!

Co
Review №23

All my cars get built here 😉

Information
23 Comments
5 Rating
  • Address:1225 SE 29th St, Oklahoma City, OK 73129, United States
  • Phone:+1 405-684-0871
Categories
  • Diesel engine repair service
Amenities
  • Mechanic:Yes
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