Awesome customer service

Worst company with very unsafe equipment!! Completely unprofessional to say the least. The dispatcher Geary will not inform you of anything going on the day before the job and has a horrible attitude. Don’t count on getting anywhere to fast with any peace of equipment. You will be broke down asking for a mechanic to come help only to find out he’s broke down too. When I left 1 out of 6 crane were able to be dispatched. 0 out of 5 stars for this company, I had to put at least one or I wouldn’t be able to leave a review. Keep looking elsewhere for safety especially..

I decided to have my skid loader repaired at belger cartage. The cylinder that goes to the user had broken. (350 part with an hour of labor for the average mechanic which added up on his bid) I was quoted $450 and also asked the supervisor to see what was going on with the hydraulic pressure. 2 weeks later I get a call that its done an the total is $1,541. Clearly there was a jump in price and this seemed odd to me. Being in the landscape business I inquire some fairly large expenses. I dont love them but I dont mind spending when quality work is being done! All that to say, when I went to pick up the skid loader, the cylinder had been repaired however the hydraulic pressure check costed almost $1100. Nothing was fixed, just checked. The supervisor explained to me how I didnt really understand this machine and how they had to take off seals and bolts to check the pressure. When I looked under the seat at the pump, none of the areas where touched. Also he claimed that I would need to replace the hydraulic pump and that he was 100% positive. When I took it to my regular mechanic, he cleaned out the lines and there was quite a bit of condensation and junk. I didnt get any reports for this company on the $1100 check other than that pump was at 1100 psi and should be at 3000psi. Nothing about any of the dirty fluid or any of the actual reasons why it wasnt running at 3000 psi. When I discussed why a) it jumped up so high in cost and b) why it wasnt fixed now? He explained that its possible that multiple employees could have been clocked in at the same time on the job. The cylinder repair was also subbed out so what the Hydraulic Check appeared to be is a way to make some money on a job that was subbed out. I generally dont have bad experiences like this but I genuinely would feel bad if I didnt write this honest account of what took place there.In summary: I wont be doing any business with this company again and would encourage anyone who is considering them to be cautious so you dont end up getting the short end of the stick as I did.

Very disorganized and VARY!!! VARY!!! Slow !!!!!!!!!! Most unorganized company I have ever come in contact with. This is my personal opinion but I do believe they drag their feet to be able to charge the customer more than they should for the job. On top of that they never tell the customer or the people that work for them how long approximately the job will take. The workers are very in informed.

Big rental equipment

Ok