We strive to provide a service to our clients that is reasonably valued and has as much knowledge and information available. If you have tax/accounting or payroll needs, we are here to assist.
Krity, Lun, Marty and the staff are amazing. They treat you like family and make sure they give you the best service. I have been with this company for more than ten years. My first year they saved me more than $20,000. They listen and make sure ALL of your needs are met. Looking for a good Financial Service. This is it.
Did my taxes fine for almost 10 years but didnt listen to the changes in my needs last year and didnt file my taxes accordingly. Made a big mess this year and just said he was busy and I should find someone else. AFTER ALMOST 10 YEARS!! Should have owned up and fixed it.
On 4 June of 2018 I received a letter from the IRS that they would seize my personal property for unpaid taxes around $1550. Knowing I had paid everything full and on time with confirmation, I immediately called Brawe’s office to see what had happened. I called the IRS that day to see what the penalties were for and they said it was because they had not received my extension so I was being assessed a late fee. I called Brawe back and let them know. Called them back at the end of the day to get an update. It turns out someone in the office had neglected to send the extension or the system they used to send it somehow glitched and neglected to send the extensionn on time. They were supposed to call me back with updates on how they would fix it. I did not receive a phone call or any followup communication for a week, though I called every single day and left messages. Panicked that they were blowing me off after trying to reach them for a full week, I paid the amount and thought we could sort it out later without it accruing further interest or going to collections.Tues June 12-I finally got ahold of someone who informed me that they had all been out sick. This sounded fishy that no one was answering phones or had even bothered to update the VM to reflect they would be out of office for a week. They had me send over notices. 10 days go by no updates….Friday June 22nd- Checked back with Marty to see if there were any updates. She said she would ask Keith again and get back with me, but it wouldnt be until Monday afternoon.Tues June 26th- I check in again since I have not heard anything and Marty says Keith has sent in an 8821 and it will take 6-8 weeks for a response from the IRS.Thur June 28th- Marty let’s me know they need an 8821 for Dylan (weird since this was a joint return and should have been asked for at the same time as mine)Tues Sep 11th- It is now 11 weeks and I still have not received a response from the IRS so I email Brawe and ask them if there are any updates since I have not received a response. Received no responseCalled sometime between Sep & Oct to see if I needed to do anything or if they needed to follow up since it had been more than 6-8 weeks and was told it sometimes takes 8-10 weeksWed Nov 14- Emailed again to see if they needed to follow up or anything since it has been 8-10 weeks since they told me they responded on my behalf.Mid January 2019- I have consulted with 2 separate CPA’s about my situation and they told me I should have received correspondence from the IRS by now. I called and spoke with Keith who told me the opposite. He told me the IRS can take MONTHS to get back on these things. He told me he doesnt know why anyone in his office would have given me these time frames, though I have the emails to show they did and why would they do that without his direction? When I asked if he would follow up with the IRS for me he said he could not call them on my behalf. This is utter BS since my current accountant had literally 3 way called me with the IRS about another matter using that 8821 he had me fill out. I told him this and he said “oh yeah, the 8821, well call them and tell me what you find out”There is more. Now I have a collections agency sending me letters on behalf of OTC because they put the wrong address on my return. I should never have had these penalties go to collections either, I found out, if they had given me an estimated tax to pay on time before they filed my extension.