They went above and beyond for me. They went out of their way to make sure I felt safe in my car and were very accommodating. I will not go elsewhere for anything to do with tires. Im sure all Discount Tire locations are excellent but this location precisely is the one for me.
Really great place..lrices are fair and they have excellent customer service..ALEX WAS ESPECIALLY HELPFUL in answering my questions. Definitely recommend
While having a tire repaired I had a concern regarding the lug nuts on my Ford Escape. I brought the issue to Kades attention as he was the employee who had checked me in. He was very professional in explaining that it was a common problem that a class action lawsuit was already being pursued. I was impressed with his knowledge and professionalism.
Great Service, In And Out In An Hour!
Usually I love discount tire but the kids y’all have working for you at this location have no idea what they’re doing. He asked me what psi I wanted my tires at for an air check??? And then didn’t even know how to reset the sensor in my car nor did he suggest someone else come over and help.
Saturday morning at 10:30 the store was packed. 6 car orders ahead of me. I bought and had installed 4 tires on my BMW. It took less than one hour!Impressive service!
Micah initially helped me when my tires were out of stock and on back order. When they became available he called, asked if I wanted to order them and then ordered them upon my request. They came in 4 days later, got them installed at a convenient time for me, and did an amazing job. It was a pleasure to work with them!
Talk about great customer service. Had a flat tire at the gym next door. They stayed open after hours on Saturday. Then they let me and my kids bring back McDonald’s and eat it in the store while we waited. This is going the extra mile, and they will get my business for all of my vehicles.
Wait times can be long so its best to make an appointment. Staff was amazing and fixed my tires and set my new windshield wipers!
Quick, courteous & no mansplaining. Much appreciated.
Very good service. They are extremely busy.
I had a nail in my tire that made my tire leak. Tried to call many places and went to a couple but everyone was busy or just not working on a Saturday. Ended up stopping at Discount Tire. The guy at the desk was so nice. He told me that it would probably take 3 hours and he seemed like he felt bad telling me that. It ended up taking about an hour and a half. And THEY DIDNT CHARGE ME!! Just made my day. I will be back for sure and I want to tell everyone. They made my bad day so good.
Been here many times. Always great.
Quick and very respectful staff. Never have any trouble when I have to go see them.
The tire that I reserved online ended up not being in stock so they gave me better tires for no additional cost! Love them! So nice and very very friendly! And very quick services!
Offer free air checks but I waited 15 minutes
I knew it would be about an hour and a half wait. But after seeing customers getting helped before me enough was enough. The other customers got here after I did and I was able to listen to their conversation, so I know they didnt have an appointment before me. I think discount tire is a good company but stay away from this location.
Sat for an hour for a patch and balance. Was told the tire had 4 holes, and they would only patch 3. They refused any option other than a new tire, and forced me to leave on the spare.
Top notch customer service. I am so impressed and grateful. Thank you!
Discount tires has always been my place to go when I needed a tire problem fixed. They had reasonable tires for a budget but good ones to last.
Fair place to get some reasonably priced tires quick clean service very involved in getting you back on the road without feeling like you got ripped off will go again when its time to get another set
Great staff and service.
Made an appointment in-store. Got home and called the store to change the appointment time. Was told on the phone it was changed. Got to the store today and it wasnt changed so I would have to wait in line to get worked inLesson learned, get the name of who you talk to.
These guys are my heros! They gave me the best service I could asked for! The service was so good that I teared up with joy (I know, sensitive but it was that good). I will always recommend this shop to anyone and am definitely coming back. They are busy because everyone knows what great service they provide! I am glad I stopped here and not some other tire shop. Thank you guys for being so awesome and amazing! My experience with you guys was definitely life changing. May God Bless your entire team!
This place is amazing on prices all of the crew members have great attitudes.They are very organized here. These guys rock.This is where Ill be coming for all my tire issues.
Quick and easy to get in for a flat repair. Everyone was very kind and showed wonderful professionalism!
I have always received excellent service here!
This is the only place I want to buy and work on my tires. Always friendly. Always helpful. Always nice. Always great prices. I ever and only want to buy from Discount Tires. This company and this location are great!
Always great service 👍
Fast and friendly.
Great place to go. Everyone was so helpful and punctual
Discount Tire has converted me. I now take all my vehicles and my company leases to them. Friendly staff. Good selection of tires. Decent prices.
Great staff. Always helpful and professional.
Used to be good service. Waited 20 minutes just to be told it would be another 30-40 minutes JUST to check the air in my back tireds. Was told that they *only* had five other techs...
Had a nail in my tire. The Manager Alex Taylor really hooked me up. This place is quick, efficient, and the staff is very welcoming and friendly and will answer any questions.
Our go to place for tires. Have used them for years with consistent great results.
I had a tire pressure sensor go off and I drove in and they took care of me in about five minutes with no charge. I am very impressed with this place.
Excellent experience at Discount tire
Love these guys keep the good work up buckos
Staff takes their job seriously. Never disappointed with their performance and great customer service
Great customer and they move very quickly to get you in and out even if you dont have an appointment!
GREAT MANAGER! Manager honored the warranty on tires I purchased July 2019 at the N. Penn location when they would not help me. They had a 50,000 mile warranty and I only got 8,000 miles of wear from them. This manager gave me over $100 credit on them towards new tires. I wont go back to the N. Penn location, young in-experienced uncaring representative. HIGHLY RECOMMEND THIS LOCATION!
The service I received from Nick and the gang has been second to none!! I’ve found them to be honest, friendly and willing to cheerfully go the extra mile!-not many places these days can boast such character with quiet humility!!! Thanks again guys....A customer for life!
So far I have been here twice and they have been simply wonderful. I just brought in my used car I just bought as one of my tires was very low. They looked at and said if they find anything fixable, they will fix it for FREE. Really? In 2019 where do you find anyone doing anything for free. Shoot! most gas stations charge for AIR. So basically I got my tire fixed which had a nail in it for FREE. All that with a smile on their face. Checked all of my tires and said tread was good etc. Come on guys who gives you that kind of service in 2019. Kudos!
It took over 2 hours before they even took my car into the shop. I only needed a TPMS sensor replaced. Please give estimated wait times prior to payment.
My go to tire shop. Very attentive staff & Manager! Best of all, quick service!
Best tire and wheel store in OKC
I went into this place to get some air. When I stop, I hear air coming out of the tire and find my wheel is bent! They helped me get the spare on and were very polite and the cost was perfect! I told them the least I could do is buy tires from them when it comes time. AA+
They fixed my tire for free after I got a flat. Whats not to like? Excited to get my next set of tires here, just wont be goodyear since goodyear is anti-American.
Always professional, friendly, and helpful. Hard to beat the prices and service.
I was so impressed by the fantastic service! I took my wifes car in for a flat repair and was impressed with their service and attention to detail. They had me in and out in 20 minutes. I went back and got new tires a few days later. I could not be happier with the GREAT service! Excellent job Sean the manager!
Made an appointment, guys said they had tire ready, told us it would be a few minutes on the phone, showed up early, and when we asked them to swap the spare they said it would be 2 hours like right before close. This is a company vehicle. We cant afford to mess around like you guys.
This place is my definite go-to for tire-related matters! Every time I have gone in I have received excellent customer service and the guest area is always tidy, with both water bottles and coffee available. The prices are always less than what I expected which is another major perk of doing business with these guys, and they really do seem to care about your tires and how they impact your driving safety. I took my car in after hitting a pothole and noticing a tire was losing air (thanks, Oklahoma roads) and they took great care of me! They repaired the tire and sent me on my way for MUCH less than I expected and kept me hydrated and cool in their air conditioned building. Im 100% satisfied. Thanks, guys!
Professional, knowledgeable and quick service. I highly recommend them. I will always use them.
I had made an appointment days before and got in and out quickly on what looked like a very busy Saturday. The website stated that tires were available and in stock, but the turns out it would take a week to get the tires in. Went with another set of tires. They took good care of me, to make it up. Would recomend.
Honest tire place. Always get treated really well here.
Ive always been impressed with Discount Tires and will continue to buy from them. With that being said I am especially pleased with the customer service that I received today. I am in sales and was expecting a little sales job and once again was only sold what needed. I was helped by Micah and hope that this establishment realizes what an asset he is. Once again driving away a Happy Camper Great job discount tire.
Fixed our tire quick and easy to get in and out without having to be exposed to anyone which is nice
Really appreciate the honesty here. Other places told me my tire could not be fixed and I would need new tires. These guys fixed my tire, did the works and I did not have to buy a new tire. Thank you guys. Next time when I really need tires, I am coming here.
I went to this location only because of the excellent reviews. Very satisfied. I called first to make sure they had my tire brand and size then drove right over. They are very thorough. Tires balanced right and lug nuts not over tightened (I did my own quality check with my lug wrench when I got home). Im pretty anal when it comes to my vehicle. I would go back to this location for more tires, no issue there.
Very Impressed! It was pouring down rain when I arrived for my appointment. A gentleman with a giant umbrella came to my car and walked me inside so I wouldnt get soaked. The store was very comfortable and clean. My wheel was cracked causing air to leak out of my tire so they put on my spare. They wrapped up my tire & wheel in a huge bag so my car wouldnt get dirty and gave me the specifics for my wheel. All of this and didnt charge me anything. Jake Moore the senior assistant manager and his crew are outstanding. Thank you for being so helpful and kind. We need more companies like this in our world. THANK YOU, Ann Smith State Farm Agent & The Kindness Revolution Champion.
Always good
Professional, fair, job get done on time as promised.
I didnt have an appointment and for being a busy Thursday morning I was in and out pretty quick. But they did give me my used tires I asked to be kept..called same day and was told they would be held for me. Came back this morning by 8:30 am and they were gone. No note or anything that I called. I was provided one slightly used one.
Ordered tires on Tuesday and was told they would be there Friday. Showed up Friday morning and was told “Brandon didn’t get it done.” They had no tires and didn’t know when they would get them. They were nice enough to let me know I could drive across town to get them. If you want customer service go anywhere.
After years of using Firestone only because I had paid for a lifetime rotate and balance with them, you can imagine my impression of tire shops not being too strong. I decided to try Discount Tire because I had heard good things and I was tired of being treated like scum and jerked around by the idiots at Firestone. My experience with the staff at Discount Tires was wonderful. Not only did they treat me with kindness and respect, they were honest, straightforward, and to top it off really fast. I purchased two new tires, Sean helped me with the tires and was very helpful in picking the right ones. I believe the gentleman who worked on my car was Matthew, he was very nice to me and had my car ready in about 30 minutes. Overall a great experience, I would recommend this location to anyone. I cant tell you how much it means to me as a young woman to be treated with respect when I go to get my vehicle worked on. And with my purchase I got life time rotate and balance checkup... So I never have to visit a Firestone again. :)Thanks again to the staff at this Discount Tire location! Theyve earned a lifelong customer!
My experience with this store was exceptional. I took my car in because my tires were worn out and I knew I needed new ones. They promptly greeted me outside before I even went into the store. They measured the tread on my tires and walked me through the entire process. They explained how my tires were manufactured in 2009 and that they needed replaced. They didnt pressure me into a sale. They physically showed me the measurements of the tread wear and signs of damage. I had rotated my tires regularly but it was obvious it was time to replace them. They showed me the options and discussed the pros and cons of each potential tire replacement. The entire process from the time of pulling into the store and driving away with new tires was about an hour. I had dreaded going into the store because of long wait times, but they exceeded my expectations. I will return to this store for any future tire needs.
They have some of the worst service I ever had. They won’t call you back and can’t fix a flat tire
Friendly . Good service. They did not have the tires in stock and ordered it for me installed next day.They were able to give me $40 discount but I had to ask for it! Last time they had 10% discount and they offered it .
Great customer service.
Bought new tires, had an appointment, in and out in 30 minutes.
Good employees. Good products. Fair fast. Fair prices.
Excellent customer service, honest employees. Sean and Jake were very helpful at a moment of so much frustration with my tire going flat very often. They showed care and efficiency solving my issue. I highly recommend them for your tires service.
Brandon was fantastic! I needed 2 tires and only had money for one. But he put 2 tires on and trusted me enough to come back next week and pay for the other. Nobody does that! He said my safety was came first. Thank you again Brandon!
Great customer service. Jake was friendly and welcomed me outside before I walked in the door. I’ve been coming to discount tires for years for this very reason.
I love this location! We come here for all our vehicle needs. The staff members are quick, efficient, and always more than happy to help with any question or concern you may have! They get things done in a reasonable amount of time and have free refreshments if youre waiting. Its always clean and well-maintained. Very professional!
Honest and great service. We purchase all our tires at Discount.
Absolutely the best customer service hands down! Have had nothing but positive experiences with all the Discount Tires we’ve used but this location, specifically, is amazing! Will continue to bring all our vehicles here and refer everyone to!
I found a screw in my tire today and came up to discount tire since that’s where my family and I all buy our tires. They patched up my tire, rotated my tires, and aired all my tires up for free. I can’t thank these guys enough!! Everyone was so nice and also got it done quickly!
The only place Ive purchased tires for a few years now. Sean Chambers the manager is great as is everyone else Ive encountered there. They can actually converse about the changes to old and new versions of tires they sell. Now thats customer service.Back for free rotation. 10 minutes in and out. Im continually impressed.
Devren was extremely professional in listening to all of our concerns and made sure we got the best deal possible. We cant thank him enough for his exceptional service. Will definitely be coming back in the future.
Came in needed two new tires and they took great care of me in almost less then 30 mins
Great place and very good customer service. Fixed my tire quick and easy!
Wyatt and the rest of the team were so amazing and I really appreciate them for their hard work and great customer service !!!! I love u guys at discount tire !!! Also John was amazing as well!!!
I have purchased many sets of tires from this shop. Each time, I have received very prompt and courteous service. There is also a real effort put into helping you make good decisions. The management is very committed to the operation here. I recommend this shop without any hesitation.
Had a flat, called the other store around the corner first. They said they did quality work, but could not plug the tire until sometime the next day.Brought rim and tire to Discount Tire and try had it fixed within 10 minutes and even loaded it up in the truck for me.They would not let me pay, and simply asked for my future business.The staff is very professional and welcoming!There is no doubt, this store will have my future business.
I had an issue with my tires a while back and they really helped me! The staff here is so amazing! They have reasonable prices. This is my favorite tire place. So I recommend this place when people ask me where to go for tires.
Awesome 👍 service ❤️👍😁
Fast (45min) 4 x tires came next day, online details accurate to specifications. Additional tire warranty ($11 each) will be applied when making final payment; fair warning. But also recommended for full service on any repairs.
I stopped here to get a tire repaired because I had a nail in it. They fixed it at no cost! I came here a year or so ago for the same problem and they fixed it at no cost. Great customer service! Ill buy my next set of tires here.
They ordered my tires and then scheduled an appointment to install them. 45 minutes later the car was ready with all new tires. Excellent guys and excellent service.
Best tire shop around. I go here for all my tire needs. I highly recommend them. They are top notch and will take care of you with a smile no matter how busy they get.
I came on my lunch break and was in and out in 40 minutes! I always have great service with DT but this was the fastest I’ve been in and out! After, Joe gave me a complete run down and I was on my way!
Amazing courtesy service!! had a nail in my tire and they helped replace it with no stress! customer care was superior!shout out to the staff !
Thomas, Anne and the guys were great, as always! Fixes a flat on my wifes car and fast.