My husband and I usually take our cars to a place like PepBoys to do routine maintenance and oil changes, but this go around we decided last minute to just take my Subaru Outback to a Subaru dealership for the oil change. They were able to squeeze us in last minute, very kind throughout the entire visit, and got us back out super fast! They told us when we got there itd be an hour to an hour and a half until they were finished and we were back on the road in maybe 45 minutes. They also gave us a comprehensive overview of everything they check with an oil change, if there was anything that needed to be replaced, and when to expect to replace other things. Definitely taking my car back for any and all check ups!!

Did a great job in the service group updating my sound in a 2021 Crosstrek Limited.

We’ve been a Bob Moore Subaru customer for 10+ years. The Service Department employees are trusted, communicate well and have excellent follow up. I highly recommend Bob Moore Subaru!

Ryan Berger was the service advisor, he is professional and courteous and follows up with regular updates. I can’t possibly imagine what he could improve, he was exceptional. The work was done by Sean, all I can say is the car feels like it did 80k miles ago, like new. I highly recommend this service department. Thanks gentlemen, I appreciate you both.

Service is easy to schedule and I don’t feel like they are trying to constantly upsell me on extra service that isn’t really necessary. I also really appreciate the loaner car service. Never had a bad experience in 4 years!

The staff at Bob Moore Subaru was very courteous & got me checked in for my scheduled appointment right away. They advised me they wouldn’t be able to start on my car window repair for an hour & noticed I was almost 2 hrs from home. They offered a rental car so we could go eat lunch, go shopping or run errands. I showed my license & insurance verification.. He gave me an approximate time that my car would be ready but said he would text me for sure. It was really easy. When we returned my car had been repaired & washed. I appreciate them being upfront & honest about the time frame so I could make plans. This made for a pleasant day. Thank you! Deb Gritz

I love, love, love These people. They have always been so good to us. I will always do business with Bob Moore Subaru I have told people about you

I was scheduled to have my regular service in a couple of weeks. However, yesterday afternoon as I was about to take my dog to the vet, my car would not start. I had Subaru roadside assistance come this morning. It turned out that my battery was dead and the serviceman was able to get it started. He told me not to turn it off and to go get a new battery. I then called Bob Moore Subaru service and spoke with Brandon. He told me to bring it down and they would get it taken care of. They installed a new battery and did the service that was scheduled for a couple of weeks from now so that I would not need to come back for that. They accomplished everything in a timely manner. I am extremely pleased with Brandon and the service department.

Great service transaction from start to finish.I am very pleased with the professionalism and have to give a shout out to Ryan Berger who easily navigated me through the process.Well done.

I have been a customer the last five years my car from Bob Moore Subaru I have always enjoyed good customer service however the last time I was at Bob Moore I asked if my car could be vacuum after my car was serviced and I came home I noticed that my car had been washed but not vacuum I was

I had my first 6 months maintenance on my Crossteck yesterday. Bob Moore in Edmond was so great. The team that took care of my car was awesome. I had questions that were answered quickly. The waiting room was outstanding, clean and stocked with all kinds of goodies . Outstanding service.

I had an appointment to drop my car off for regular maintenance. I was checked promptly and asked if I could wait rather than drop and come back. I was informed it would probably be an hour or more however I was on my way home in one hour with service done and a clean washed car. Made my day!

Everyone was so nice, and friendly. The price was able to be negotiated, and I didn’t feel uncomfortable asking questions, or expressing concerns. Our salesman Justin Mueller was kind, friendly, and professional. Will highly recommend to other people. I would also like to note that the dealership was very clean, and I helped myself to some coffee no problem. They also have snacks!

We recently purchased 2 vehicles from Bob Moore and have had a great experience both in purchasing and any service/maintenance encounters throughout the past year. Go see Aaron Scott - he is a top notch salesman! We never felt pressured into anything we werent interested in. Aaron is genuine and kind.

This was the worst visit I have ever had at the Subaru Service department. No one seem to know what they were doing. I had already made an appointment for my oil and filter to be changed, for 9:30am, it took 2+ hours before I got away from their. And before I left, I needed them to fix the screen back the way it was with my clock, radio station, and weather temperature showing, but I had to wait for someone who knew how to do it because the one guy didnt know how to do it. It was a awful visit this time. My suggestion would be to go back to the way you use to do it!

Bottom line, if you are looking for a vehicle and want to be done right, come here. They are honest, friendly, professional, not pushy. They wont just throw you in a vehicle, this dealership and great staff just want to make the customer happy. I have never felt so at home at a car dealership. We drove all the way from Lawton Oklahoma and we are totally glad we did. Thank you to everyone at Bob Moore Subaru, you will see us again.

Brandon my service advisor did a very good job handling my no AC situation. He was very responsive and quick with great personality and very polite individual. I will definitely recommend any Subaru owners in the future to take their car and get it serviced at Bob Moore.

Jared Morris greeted us at the door with a positive, helpful attitude! He answered all of our questions and made the entire car buying process more fun than I ever imagined it could be. I highly recommend this establishment. Ask for Jared when you get there, you won’t be disappointed!

Had a great experience at Bob Moore Subaru buying a new Subaru Outback! My salesman Jared Morris took the time to ask what I needed in my next car and found a vehicle that fit in my budget. No pressure and was out in no time at all! Will definitely be back!

Sales man was excellent found the car I wanted. But the finance guy was cool but did a number me though. You shouldnt be able to say Ill add this, without letting me know your billing me. Pretty sure he sold me something thats not on my car too oh well too late I signed on the line. Just posting so I dont regret. Hopefully a blessing in disguise 🙏

Kudos to Bob Moore Subaru and one of there associates Jared Morris. I always hate going to car dealerships because I feel rushed and crowded, also if you are not interested in buying that day it seems like most dealerships and salesmen lose interest in you. That was not the case when I visited this dealership. Even though I stated I probably wasn’t buying, Jared stuck around and showed me features while answering questions on any vehicle I was interested in. On top of that the atmosphere inside the dealership just felt good, like every one wanted to be there. I appreciate all the help and once I’m ready for my new outback I know where I’m going.

Isaiah and Adrian were perfect on all accounts. No hassles at all and Adrian was great at explaining all the different extended warranty packages and made financing a breeze. Isaiah was extremely helpful in helping me make my decision and I never felt any pressure at all. This was my first experience with a large dealership and was surprised at how easy everything was. And I really love my Subaru!

Their estimate was actually less than the actual charge. My service advisor, Eric, was professional and gave me his honest opinion about the future maintenance of my Subaru.

Everything about the car buying experience at Bob Moore Subaru was phenomenal and absolutely first class. Our sales representative, Nate Baker, was incredibly helpful, knowledgeable, patient and professional. I simply cannot say enough good things about the dealership and the people who work there--highly recommend!

Were new to the area and in need of a vehicle that would be easier to enter, as our knees and back are wearing out. The truck we had was getting harder to climb in to. We met Nate at Bob Moore Subaru and after assessing our needs, showed us a new Subaru Forester.After road testing it, we were very impressed with the Foresters power, room and safety features. Nate was very professional and answered all our questions. He made the selection of our new vehicle very easy. He was not a high pressure salesman which was refreshing!After Nates valued assistance, he introduced us to Adrian in finance. Adrian made the purchasing process easy. He took time to explain all financing options.All in all, our experience with Bob Moore Subaru was excellent. We highly recommend the dealership to anyone needing a great vehicle, no pressure and a solid professional atmosphere.Neither my wife or I have any vested interest in this dealership.

Service advisor Brandon is always knowledgable and helpful. I never feel pressured and always are given the best options. He is a great asset to the Bob Moore team!

This service on 8/18/21 took 4 hours to do an oil change, rotate tires & their curtsy system check & wash. I was originally told it would take about an hour and a half, but they were running a little behind. After 4 hours I went to the service desk to see how much longer it would be. I got the distinct impression that my car had been ready for awhile, but no one had notified me. Previous oil changes have not taken anywhere near this long. I doubt tire rotation would add 2 to 3 extra hours.

I couldn’t be happier with the service I’ve received at Bob Moore Subaru. Jared was accommodating, professional and even set up a quiet spot for me to work while I waited for my car to be serviced. For the highest level of customer service, visit Bob Moore Subaru!

I had to take my car in to have a special costing out on it at 8:30 am. I got right in and they gave me a loaner to drive. I was impressed by the fact that the loaner was so nice, extremely nice. I was on my way in no time. My car was finished on time and looked great. I also appreciated that everyone was polite and seemed happy. All in all a very good experience.

Nate Baker was fantastic and extremely helpful. However, Jarred, the one who we were initially dealing with to get the car, promised us 0% interest on the financing, and “price locked” the car with that 0% included, and this was the whole reason we decided to go ahead and get the car.The day we went to pick up the car and deal with the paper signing, we were told it was going to be 2.25% interest on the financing. We were lied to, and we did not appreciate that. After some persuading, the retail price was brought down to a certain amount that would end up being the price it would have been with 0% financing by the end of the interval of time we’re paying for the car now with the 2.25% interest.

Had a great experience buying a car from this location! Isaiah was very helpful by emailing me cars options that fit was I was looking for and even though I wasn’t able to come in until 5:45 (they close at 6), he stuck around to help me. I found the service very friendly and quick. From the time I walked in, test drove the new car, inspected my trade-in to the time I drove off the lot in my new car was about an hour and a half! Very please with the deal and new car as well.

My family have been taking our cars to Bob Moore Subaru for several years now because the service just cant be beat. The staff is friendly, and Mr. Aaron Scott is always available either by phone or in person to help us with whatever vehicle needs we have. He goes above and beyond every time. You could not ask for more with Mr. Scott.

I seriously wish I could leave a better review. LOVE the car I purchased, however the experience was sadly lacking. I drove almost 2 hours and spent 7 hours at this dealership and even walked in pre-approved with a credit Union they do business with. Overall experience was not great. One flaw with the car was immediately pointed out by the sales person, which I sincerely appreciated. There is a plastic interior piece missing. He said they had it on order and could ship it to me once it came in. This was also noted on the “we owe” I signed. Got home and went through my paperwork and realized I did not get a copy of the we owe. I have emailed and called the salesperson multiple times over the past week regarding this and he has not reached back out. Guess it’s on me at this point.

Everyone at the dealership is always friendly and welcoming. They take great care of me anytime I reach out to them.

We met Justin Mueller in sales on 24 July when we test drive a Crosstrek for our daughter.We came back the following Saturday and bought her car as well as a new one for my wife!Justin was beyond professional and personable! He was detailed and thorough. He explained every button and trick to our new Subarus and that really set my girls minds at ease.Every single employee at Bob Moore Subaru was so friendly and nice. They even ordered in pizza because financing was backed up so all customers waiting were starved and the snacks were running out quickly!All in all, this experience has been a huge breath of fresh air and actually dispelled all of the old car salesman grumblings weve had for years!Justin deserves a huge high five for his patience through our back n forth.CheersSteve Max

I called the dealership one hour before they opened, I spoke with Aaron Scott and he was so helpful and let me come in before they opened! So happy with my new Subaru!

Great dealership. Helpful and professional. Thank you Jared Morris for answering all my questions. You made the experience interesting and fun.

Service at Bob Moore Subaru is always quick, easy and a pleasure due in no small part to Brandon Allison and my latest visit was no different! Mr. Allison always keeps you abreast of your vehicle status and provides for quick settlement and back on the road‼️

Was told on the phone I would get a loaner while they fixed a recall on my vehicle and when I got there they said because I was getting a loaner it would be 4 days before they would do it but if I wanted to wait the 4 hours for it to be fixed and not get a loaner it would be done first. Also if I left the lobby and had someone pick me up it would also not be a priority and take a whole day. Horrible customer service and should have been explained when I made the appointment.

A great place! Great people! Aaron Scott always helps me when I need help with my car.

Love my Subaru, top of the class performance w/ top of the class service. Definitely can compete with Mercedes, Porches, BMW.

Jared Morris steered us to a vehicle that was right for our family. Very knowledgeable about the product and helpful! Great car buying experience.

Great staff, very friendly, very knowledgeable. Even Management had a caring, hands on approach. Looking forward to doing business with them, despite having to drive from the other side of town.

I am giving 4 stars because their service department is amazing and really deserve 5 BUT the dealership itself…well…They rotate the best workers and managers to different locations…UnfortunatelyI will probably never get to buy there again and will need to follow their best guys and gals to the other dealerships they went to :(

Bob Moore Subaru did a great job taking care of the service issue on my sons car. I appreciated their professionalism, speed, and great customer service.

Every step of my visit was very friendly & professional. They are a five star business. Looking forward to continue the Crosstrek relationship with Bob Moore Subaru, Edmond, OKLA. Tuesday, 08-24-‘2021 ❤️👋🦋

I did not buy my Subaru here but have had most of my services done here. They are super friendly and knowledgeable. My Subie is still in tip top shape thanks to them.

Came in for a Subaru Saturday and had amazing assistance from a gentleman named Jared. He was very kind and helpfully. 🚙

Thank you, Bob Moore. A bit more expensive but I’ve never had a problem with any work they’ve done.

Justin Mueller took very good care of us. The car we wanted was not available but he worked out a deal for us to get one equally as good. An excellent experience.

It’s always a great experience when I come here! If I ever need a rental they always warm up the car beforehand if it’s cold outside. Omar Barrios helped me find my perfect match and he has been great since then! I’ve really enjoyed this dealership and immediately saw a big difference my first time talking to someone. Service Department is always super nice and will explain things in great detail. They also give the best discounts on tires compared to local shops - which I tried to prove wrong once and ended up going back to get my tires from them LOL

Had a fantastic and smooth buying and financing experience at Bob Moore Subaru! Jared was responsive and easy to work with in sales and Adrian was knowledgeable and made the financing part quick and easy! Would absolutely recommend them and will buy again from them in the future.

I was treated respectfully. All questions were answered. My salesperson, Aaron Scott was awesome.

Treated me very professionally and got the car I wanted in and out of there in less then 2 hours overall best car buying experience I’ve had!

Had a wonderful experience working with Nate while making our purchase! Very personable and a lot of knowledge about the Outback. Glad we chose to purchase from Bob Moore Subaru!! Everyone we spoke to and interacted with from start to finish was respectful and friendly.

Very friendly and helpful. Not pushy. They made sure that we understood how everything in the vehicle works. Good people. We will be back.

Nice clean facility, it would have been nice if the employees were masked.

I had a great experience with this dealership. Aaron Scott was easy to work with and Adrian in Finance dept was very professional.

These guys are super nice and professional, did a superb job. This is the best waiting room!

Clean place, nice amenities while you are waiting. Sales staff are professional. Overall nice experience.

I have always had great service. Brandon Allison is a wonderful service agent. I have bought 2 cars from Bob Moore and will buy another.

Jared was great to work with! This is our 4th car that we have purchased from Bob Moore.

Everyone is friendly and helpfulWork done in very timely manner

The service department is great. Friendly & efficient. I dont mind having to deal with everything nearly as much.

Talked to really nice young manHe said hed be on vacation next week and gave Jane a card of a friend. How often will a salesman share a contact that easily. The whole organization is that way.

Great customer service as usual. While I wasnt necessarily wanting to get rid of my Crosstrek they had an Outback we couldnt walk away from due to the deal they offered. Weve now bought 3 Subarus from this dealership.

This is the first time I have ever had a positive experience at a dealership, the salesman was enjoyable, knowledgeable, and just a nice guy, at no time was anyone pushy, or condescending like I have had happen at other dealerships.I will definitely buy a car here again.

Amazing service at this Subaru dealership. Highly recommend purchasing a vehicle from them, as they made our experience painless and enjoyable.

The team is great! Always very courteous and helpful. The process is super easy and hassle free for any maintenance and I always feel well taken care of. Can’t say enough good things about the team!

Wonderful group of people to work with on finding a new car. Simple, easy, transparent!

Faulty windshield cracked and dealership was quick to pull a fast one to say I did it. It couldn’t possibly be a faulty windshield from Subaru!

Great service! Everything was explained very clear so I knew exactly what I was getting into. Also, no pressure on trying to upsell me on anything

Wish I could give no stars. They never sent the tags and it was a huge ordeal that didnt need to happen. Wont ever recommend or come here. The car has also been nothing but issues, save yourself the hassle.

What a fantastic experience!! From the first time we stepped onto the Subaru lot and immediately greeted by Nate Baker to the ordering of our daughters Crosstrek and signing of the paperwork we were treated amazing. Nate was extremely attentive to our questions and very easy to converse with. He made this purchase experience very easy along with Adrian during the signing of our paperwork. We were so grateful to all the staff that stayed later than they should have the night before Thanksgiving. We wouldn’t hesitate to refer or visit your dealership again. Blessings to all of you this holiday season.

Buying the was easy. They actually did what they said they would do which was refreshing. Staff extremely friendly. If I could suggest one thing. Explain the features of the car at actual delivery. I was told I will be called in a week or 2 and be asked to come back and have all the features explained. They will give me some discount coupons then. However I am in a car that I spent an hour trying to set clock even followed the manual but it won’t change. So obviously something is locked on it also can not find fog lights. So today I am driving my old car because I don’t want to feel frustrated

Came in for an oil change. Was the first change for my ‘21 Outback, which I did not buy from Bob Moore Subaru. However, I was treated no differently than if I had. Prompt attention from the service advisor, given an honest expected wait-time, and directed to a clean, comfortable customer lounge that was stocked with free snacks and drinks, and was on the way out within the expected time frame. They didn’t try to oversell me on anything and even applied a coupon to my service that I didn’t know existed. Nothing but good things to say about this place.

The service department, of Bob Moore Subaru, deserves 5 gold stars. I have visited multiple Subaru service departments across the country and Bob Moore Subaru outshines all others. The service adviser, Ryan, goes above and beyond to work with the service technicians and ensure the customer is happy. Thank you for all you do and for keeping Subaru #1 on my list.

Bob Moore Subaru is always friendly when I come in. Their waiting room is very nice and offer free snacks and drinks. I must say one of my favorite things here aside from the customer service is their coffee maker.

We received an incredible offer via email from Gretchen at Bob Moore Subaru to trade in our 2019 Forester Touring on a new one. Knowing there was no way they could meet that offer, we went in an met with sales member Justin Mueller anyway. He and sales manager Joe Dabrowski were passionately determined to make that impossible deal happen and in no time we were out the door with a new 2021 Forester Touring having received that impossible offer even with more benefits added. Thanks go to their business manager armed with impressive credentials, Adrian Cutler, who is very smart, fast and courteous. He is a master of the financial dirty work process who applied the extended warranty from our trade-in to the new one and completed all of the dirty work in 10 minutes. I never would have dreamed our trade-in was worth so much. Subaru will be part of our family for years to come! Also worth mentioning, they offered the trade in value in cash even if we chose not to trade it in. Who does that! These folks at Bob Moore Subaru are the real deal!

Love working with Jared on my new outback. Was like working with a friend!!

Coolest place to buy a car. Had a great experience overall.

Purchased a new car as had a positive experience. The staff were pleasant and helpful.

Had my battery replaced and forgot that it may be under warranty. I was able to get a picture of the old invoice from my parents and they were able to help me. Very courteous and helpful. Great service.

Ryan Berger and another young associate diagnosed the problem, made an appointment for service, and subsequently fixed the problem. They made it easy and so I will be happy to bring my new-to-me used car to you for regular service.

This was my first time purchasing a vehicle and Bob Moore Subaru was excellent! I worked with Aaron, Matlin and Trey and they did a fantastic job getting me the vehicle I wanted for a fair price! I would highly recommend!

Very helpful and explains each service to be completed.

We are sooo excited to be new Outback owners! We specifically were shopping for extra safety features on a new vehicle since we are not as young as we used to be. This vehicle fits the bill in every way. We tend to drive our cars a long time and feel we have selected a good friend for the next 10 years. Our salesperson was very helpful and knowledgeable and made sure we had all our questions and concerns taken care of. Thanks! ....now to get used to all of this technology...so glad we have a tutorial session coming a bit later. We will get smarter at that point!

I was impressed with this business. The man who helped us was courteous, and the repair was done in a timely manner.

Wonderful experience, love my new car, salesmen we polite and didnt push to get me to do anything I didnt want. That said be careful of the financing guys. The man i dealt with said they played things straight but I didnt feel that way and Im now paying for an extended warranty and care for my car that I didnt want.He didnt explain things very well and when I got confused only repeated himself, pointed at his IPad and did nothing to help me understand.I should have questioned more yes, but he shouldnt have let me sign something I didnt fully understand.I still recommend the dealership, just watch out for them.

Jake was incredibly helpful and knowledgeable with the purchase of my 2020 Outback! He was always willing to move around our schedule and work with us to find the best times to meet and test drive. He has been very proactive and gets formalities taken care of quickly but clearly and properly. Tia in finance was equally incredible! Both of them together worked some magic for us to help us get into our new car! Thank you, both for being so kind and thorough!

Very pleasant experience! There was no haggle and I didn’t get the runaround like at other dealerships. The whole process was straight forward and they didn’t waste my time. Definitely recommend to all my friends and family.

Very pleased with the service and courtesy that I was shown.

Very nice and wonderful customer service. The service on my car took 8 hrs to complete compared to the quoted 4 hours and they didnt wash my car like they said they would (I was very excited for that part). However, the loaner vehicle was superb and the work on the vehicle was done well.

Heath was a great salesperson and the loan officer was, like Heath, very knowledgeable and friendly.

Some mechanic here forgot to replace the oil cap on my partners Subaru during a routine oil change. She discovered the issue while driving to Austin because the engine seized (destroyed it completely). The dealership (a sales rep and then the manager) ignored us initially and then straight denied any problem, refused to even look into the matter. Instead they angrily berated her on the phone multiple times. My partner gave up because it was too stressful to struggle with them further. She and her family had been loyal Subaru customers but this alone changed her familys perspective.

Amazing people...got me in and out. I got exactly what i wanted....had everything ready to go so when i came in it only took 30 mins to finish the process...sending everyone here...

Always excellent service! Great customer waiting area and they are building a little area outside for my pup! She loves going with me!

Tay, the salesman, was a nice guy. Not overly aggressive. Knowledgeable. Decent experience overall.

Bob Moore Subaru very quickly replaced our blown tire while we were on vacation in Oklahoma. Excellent, friendly service!!

We came in to buy a new Subaru and couldn’t have had a better experience. Isaiah was great. I think we drove just about everything on the lot.