The technicians, Chris and his assistant, did an outstanding job at my house. He was timely, friendly, and professional. Chris was very knowledgeable with his job and answered all of my questions prior to starting on my carpet. I will be recommending they use Stanley Steamer if they need their carpets cleaned in the future. Thanks again Chris!
Donnie was amazing!He was very professional and attentive. Donnie was able to inform me about the protection plan that is offered by your company and I purchased it.
I had the best technician ever!! Giovanni is the best!! 5 stars is not enough for this young man. Very professional and polite and he took pride in his work and it showed. I will definitely use him again!!
Awesome service and very professional. Jacy and Darian were very nice and did a great job. We highly recommend them and will be using them again next summer. They were very thorough and knowledgeable. This is our first time to use a professional carpet cleaner and they were awesome.
He did a great job. I’ve been using Stanley steamer for about 30 years and by far he is the best. Well done Giavoni
Dakota was the technician and he was very knowledgeable and informed about what this cleaning process would be. He was kind to my husband who has physical challenges. He was in and out and a thorough job was done. Thanks for your excellent customer service Dakota.
I truly enjoyed my experience. The two young men were very professional and did their absolute best to clean my old carpets. Based on the age of the carpet, I wasnt expecting such a great result, but let me tell you the carpet looks really good.Yes, the price was slightly higher than originally scheduled, but for the additional services I received, I found the overall price to be very reasonable and the representative took ample time to explain the benefits of the additional services provided. I will certainly be using them again in the future.
Nas and Jason were an absolute pleasure and I loved their overall energy! They were kind, friendly, professional, efficient and detailed. No want or need was too big or too little to ask for and they did not disappoint. Bless you both for everything and I cannot wait to work with yall again as I will be using this company from now on for all my extractive/deep cleaning needs.
The service was outstanding. I’m extremely pleased with the care that Garrett and Andrillis took explaining how they were going to do and he the cleaning of the rugs would be handled. I especially enjoyed my conversation with Garrett.I’m looking forward to seeing what my rugs look like when they come back.
We always use Stanley Steemer when we move out of any of our rental properties. I have tried other companies in the past but they do not leave the carpets as clean and they are not as courteous or quick. The technician always walks through with you when they are done to ensure you are satisfied, and always walk through and explain everything before they even start. Thanks for always helping us out Stanley Steemer! We will continue to use you in the future!
My appointment was between 0800-1300 hrs. The service tech arrived around 11:00. They explained everything they were going to do. They were professional and got right to work. They did a good job with my carpets.The only suggestion I have is that when one has a window of 5 hours, maybe a call or text to give a customer an approximate time the Techs might be there or how far down the list they might be.
Giovanni and Donny were very professional and courteous!! It’s hard to find great customer service, but they nailed it!! They have great attitudes and we appreciate the time and care they took with us. We will definitely be requesting them again!
Zachary from Stanley Steemer’s came out and breathed new life into the carpets, we recently purchased an older house and their service worked wonders! I will be asking for him again on our next service call!
Two gentlemen that cleaned our bedroom carpet and area rug did a really good job. Got a stain out of carpet in bedroom that didn’t even know it was there til we removed the piece of furniture. Very friendly and would use them again! Thank You!
Giovanni was the best! Amazing customer service, super friendly and very knowledgeable.
I always know I can count on Stanley Steemer to do a good job. Some technicians leave the rugs very wet, others do a better job getting the dampness out… I didn’t specifically ask for them to do that this time, so it is pretty damp in here. The air conditioner will take care of that! It would be a good idea if the website indicated more than simply the number of rooms. We have a bedroom with a connecting alcove bathroom, and we needed to pay a little extra for The extra space. Certainly not the technicians fault, but the website should absolutely be more specific! Thanks for a good job as always!
I had some nasty stains and they made my carpet look new!! Tgank you Cisco and Bee. 5 stars isnt enough for them. Plus, i was given a window of 12-5 and they were there at 12:15.
Him and his partner were awesome! Highly recommend 🤩 super fast and very respectful. I work from home and they came were as quiet ascan be.
Very professional and knowledgeable. Helped save me money while expanding my services at the same time. Were able to remove a large nasty stain. Highly recommend.
Giavanni was very friendly and professional. Thank you for such wonderful service!
Zach and Donnie, with Stanley Steemer, we’re very courteous, professional and answered all my questions. They worked quickly to get the job done and were cautious about bringing in the equipment. I will definitely call and ask for them again.
The technician, Josh Z, called ahead, arrived on time and did an excellent job! My carpet looks great and I will definitely call them again. Josh was knowledgeable about services they offered and had excellent customer service skills.
Cisco and Jason were so nice, quick, and efficient! They showed up on time and even earlier than I expected which helped me a ton. My carpets had stains from a renter even before I moved in 2 years ago that they were able to get up. Great service!
I needed a recommendation on whether the carpets could be cleaned and the 2 men were very helpful and honest. They recommended that the carpets be replaced so I appreciate their honesty. The 2 men were very nice! I will definitely use this service again.
Zachery Owen did a great job cleaning my ceramic tile and grout. He is super nice, was on time, and did a great job. I loved hearing him sing while he worked ☺️
Charles and Jacy were great. Friendly, professional and on time. Really nice guys. Furniture and tile looked great. Would use again. Thank you.
Derrick and Jacey were awesome today. Ive used Stanley Steemer for over 20 years. Highly recommend!
Was very pleased with the whole process. The young men were very courteous and professional. The carpet looks so much better!
The service was fine as far as cleaning goes, however the techs showed up unmasked.
The people who performed the cleaning were professional. Be aware the price will probably go up on whatever services you schedule. When they arrived I was told my rug and ottoman were oversized and the the cost would double. I did not realize there was a sectional sofa vs sofa option so that was my error, however I was disappointed and felt it was not right to double the price listed. I would recommend being very thoughtful about scheduling online.
Cedric was really good, explained the process to me, moved stuff and made sure everything was taken care of. Would definitely recommend
These gentlemen did the tile and grout in our dining room and kitchen. They did a fantastic job and so we will be calling on them again in the near future to do our living room floor and tiled entry area.
The technicians that came to clean were very polite and helpful! I highly recommended them. The pet deodorizer is expensive but works great.
I’ve had Stanley steemer come out to do my carpets at my old house and new house and they did a great job. Jacy came out to both houses and is a very friendly guy. I’m very impressed by their professionalism as well.
Zachary was very kind and professional. He was in and out in a short time. Cleaned 3 rooms with hardwood floors. They look amazing.
Courteous on time, professional. I am very pleased with the service techs work,and the office representative was also great. Good work Stanley Steemer!
Zach Trello and Donnie Hellyer were friendly, efficient and did an excellent job of cleaning my home. My only concern is that my estimate was almost $200 less than the actual cost. In all other ways I am very pleased with the service and the men who did the work.
Excellent JOB! Chris and Garrett did an excellent job cleaning our carpet and removing odors. I would highly recommend them!
In and out in a flash. Can barely tell it’s the same carpet. And from customer service rep who took the appointment to the gentlemen who cleaned the floors they were cordial and helpful throughout.
Tech was very knowledgeable, professional and finished even a little earlier than he quoted.I will definitely use them again.
Giovanni and Zac did an excellent job and where very professional and nice while they were here. I will use and recommend this team again in the future.....Thank you again Giovanni and Zac
I had tile and grout cleaned and sealed. The job done was excellent and the service people were friendly and professional. I did not give 5 stars because their service charges are pretty expensive...but I CANNOT complain about the finished outcome!!
The manager was very informative, punctual, and gave great customer service. They cleaned my items well during this pandemic. Im a loyal customer now
Chris and Garrett get a great job. They were very friendly. Chris went over the programs and all of the things that you do which was very helpful.
Great Service! Carpet, Couches, & Mattresses look so much better! Thank you so much!
Did a very professional job and tech was very courteous and explained everything he was going to do. I would definitely ask for him again.
They were very nice and very professional. They went over and above in cleaning our sofas. We will definitely be calling them again!
Derice was right on time! He was friendly and informative. The grime is gone and the tile is glowing. I would recommed Stanley Steamer for your tile and grout cleaning.
Cody exhibited a high degree of professionalism as he performed his tasks, as well as thorough followup with me regarding his performance in each room. I am more than pleased with the services he provided and will highly recommend SS to my acquaintances.
The guys that came were really friendly and nice did a fast and Thorough job. The carpets look GREAT!!!
The guys who came out to clean my rug, got me a great price for an off site cleaning where they will be able to clean it a lot better. They were very nice & helpful.
On time. Very clear when describing what problems they saw. Efficient service.
Very timely service. Did a great job and the process wasn’t painful.
Had my area rugs looking good and clean would recommend these services
We wish the time window of arrival was smaller. But they did arrive within 5hr window. They went over what we said we want done, to make sure we were getting what we wanted. They were very quick. They did upsell us a carpet protectant, for a small fee. They made sure we were aware of our services drying time. We would use again. I liked the odor bacteria explanation of one of their services. Already see and smell a difference.
Zach with Stanley Steemer came out to clean the carpet at my apartment for my move out. He was very professional and got the job done quickly. It looks great and I will absolutely use them again!
Excellent service. Carpets look and smell amazing
I called asked how much it would be for a sofa and 2 chairs he said $160.00 It seemed too low so I asked again he said yes and how many cushions are on the sofa I said 3 he said ok and are you a senior I said yes. He then said oh good mam it will be $99.00. I said oh that is great. He made my appt. and hung up. When the service men came they said your total will be $169.00. I went over my conversation with the men and they said the chairs werent included and the job read 3 cushions. So once again i am learning either they take full advantage of seniors or they just lie!
I scheduled my 2 showers to be cleaned and then sealed in a different color. Only one shower was able to be completed that day. After the tech left we were able to really take a look and it looked horrible. The color had stained the caulking and the lines were all over the place. It was very unprofessional looking. It took me 3 days and tons of unanswered emails to get in touch with a manager. They came back took the sealant off and were going to refund me for the issues. 4 days more and tons more unanswered emails and I am barely getting my refund. Communication is non existent.
5 hour window when they would be here......LATE. They said they would remove all furniture except Bed, and 2 TV Units.......Nope, Didnt clean under living room sofa, bedroom dresser. Had tile cleaned.....Left standing water (not little puddles) in 2 entry ways, kitchen and dining area, 3 bathrooms, and utility room. I asked about all the water and they said turn on the ceiling fans and use a box fan if we have one. Did this make me happy after paying $840. I think not!!!!!!
I would recommend the service to anyone that wants a professional well informed personnel with a positive attitude towards his job
The guy that came out to my home was amazing, really outperformed what I was expecting could be done with my carpets!! Will definitely be using Stanley Steemer again.
Really enjoyed working with Charles at Stanley Steemer! And very happy with their work!
Professional staff. Arrived with-in allotted window and was efficient getting work done. Will use again
They were incredible! Charles was my technician and his work was outstanding! If you have any stains, spills or issues with carpet or rugs I recommend Stanley Steemer!!! Awesome work!!!
I thought the carpet in my apartment was ruined from terrible pet stains and odor. After Corey worked on it, it looked new. Fantastic results. Highly recommend Stanley Steemer and especially Corey.
Cisco and Giobani were very professional and extremely efficient and knowledgeable on their job and products! They both answered a lot of our questions, provided recommends on what products to stay away from and which ones to use. They were very informative and had a great presence of the company! Carpets turned out great and look amazing! Thank you Cisco & Giobani!!!
The gentleman were very friendly and very receptive to the special areas of concern I pointed out to them. They did a wonderful job. Will most definitely use them next time around.
Services cost much more than the estimate on the phone. Cleaning tile floor. Charged extra for the small hall between rooms. Then extra for one small bath. $100 more to be exact! Won’t use again.
D was our Technician and he was very polite, professional and thorough. Definitely will use them again
Absolutely terrible service AGAIN! First time 2 weeks ago, complained because the guy that came did a horrible job. Fine Stanly steemer agreed to come back out and REDO the job for free! I love it.. however they showed up today to only spot clean 2 livingrooms,2 bathrooms,a hallway and 2 bedrooms? SPOT CLEAN ARE YOU SERIOUSLY SERIOUS? DONT CALL!! SAVE YOUR MONEY AND FIND another company!
I have two little stubborn dachshunds that don’t always like to go outside to potty. Because of the pandemic it has been a while since I’ve had the carpet commercially cleaned. I wasn’t sure if they were going to be able to get it clean but they did a great job. I also had them do the tile in my bathroom and it looks so much better. I’m going to schedule to have the other tile n my house cleaned.
I had Stanley Steamer clean the carpet and upholstery of my truck after 17 years of neglect. They did an outstanding job, and if not for the age of the carpet, I could honestly say that it looks and smells as good as the day I bought it. Its a great feeling to know that there are companies out there that still give you a good finished product for your money . The two gentlemen who worked on my truck were friendly, professional, organized and very informative. They reflected great credit upon themselves and Stanley Steamer with the pride they took in their work and thats something so rare these days. Thanks a million Stanley Steamer ! I will definitely be a repeat customer. 👍🇺🇸
Fast and affordable. Good results on old stains.
Great job performed in cleaning carpets and wood floors.
Waited for then from noon until 5 and they did not show. They called at 4:30 and said they would be there between 6 and 8. I said that was too late and tried to reschedule for the next day. They refused because they were booked up. I called Sunrise and they were out the same day and did just as good a job for half the price. Dont waste time or money on these clowns at stanley steemer.
The service was prompt, very professional and thorough.
Technicians were very courteous, and friendly. Completed the work quickly, and to our complete satisfaction.
Stanley Steamer arrived on time and was very prompt at finding out what we needed done.Daniel did an excellent job getting set up and worked really hard cleaning the carpet...also was very informative about what he did and what we should do to maintain our carpet.Stanley Steamer you have a great employee in Daniel!
I am allergic to cats. My wife and I bought a couch that was used and needed to be cleaned and sanitized to remove cat hair and odors. The cleaners only cleaned the tops of the cushions and the sides of the couch. I payed $160 for a deep cleaning and the cleaners only “worked” for 20 minutes. There is still a large amount of cat hair on the couch and the underside of the cushions and pillows are dark where the previous owners have sat. Very poor quality workmanship and I wish I would have bough a $80 shampooer and done it my damn self. Looks like I am out money, time, and a couch. Will never use Stanley steamer again, you all should be ashamed!
Technician was friendly, got right to work. Carpet looks great
Technician was very friendly and helpful with other needed services.
The associate was very professional and friendly, and the carpets looked spectacular. 5 Stars!!Josh was so helpful and very polite!
Professional and thorough.Very quick.
I bought a house back in January and it had a bad dog smell. I hired Stanley Steemer to come in and clean the floors prior to my moving in (the house was empty). The amount of flooring to be cleaned was about 1700 sqft. This included tile in kitchen, halls, bathrooms (including shower), engineered hardwood in the office and hall, and 3 bedrooms with carpet. The technician was done in 1 hour and 40 minutes. The quality of the work done reflected the amount of time he spent. The next day, I had a cleaning crew come in and clean the whole house (excluding the floors - because I had paid over $800 to have the floors done by SS the day before). When they got there (I was there to let them in), the house smelled worse than before. The cleaning crew - just for giggles cleaned the bathroom floor to see what difference it made - and it was massive. The before and after pictures were indicative of a poorly performed job by the SS technician. I did speak to what I believe was the manager and sent her the videos and pics from the second cleaning crew. She got back to me and said that the technician indicated that he maybe didnt do as good a job as he could have and that for my trouble she would refund me $100 (please understand I paid OVER $800 to have SS clean the floors and tile shower). They did send another tech out to redo the bedroom carpet - but not the rest of the house. I will NEVER recommend SS to anyone and would not even consider doing business with them again...EVER. And the $100 that the manager said they were going to refund me for my troubles, I have not seen any signs of it....
Excellent value and service
Daniel was very personable, professional, and expertly treated and cleaned my puppy ravaged carpets and rugs. He helped me make decisions about future cleaning needs, was extremely careful about protecting my home and my pets. He was on time, worked quickly, and did a thorough job. I definitely will use Daniel at Stanley Steemer again.
They cleaned the tile and grout and made it sparkle like new! Thank you! Efficient and helpful.
They were on time and extremely nice and professional and the carpets look amazing
The service technicians were very friendly and helpful
Great service, incredible customer care! Ask for Cisco and Jason!
Daniel was awesome! Very fast and thorough.
I recommend Stanley Steemer for all carpet cleaning needs. I have been using them for over 10 years.
I only use Stanley Steemer because the difference is immensely apparent. Once again the team that did the cleaning worked well with each other.
Couldn’t have been happier with the service and technicians. Will be using them again in the future.
Cory with Stanley Steemer’s provided great service.
Very professional and did a great job both chairs looked brand new.
Fast polite professional well dress
Never returned my call. So I used another company.