The office group really struggled to let me know anything... Multiple emails, phone calls, very minimal response.But, once Sam, (Midland - Odessa TX, br777) made contact with me, we were in business. Sam is very professional and punctual. Sam saved this account. Im happy with my home protection.
Weve used Orkin services for the past 27 years. They have always done a great job for us. Our technician, Patrick, is very knowledgeable about his job . Also, he is very friendly and attentive to any of our requests. I highly recommend Orken if you have any pest issues going on in your home.
Noticed 4 black widows making webs under our stairs. I called Orkin and they came out immediately and did a full protection. I have noticed an immediate change. Great pricing too!
The experience was excellent. The gentleman who assisted us was very friendly and was very good at what he does. His explanation of the contract was thorough and clear. He informed me of the next steps in the process. Overall, we were very pleased with our service today and appreciate the help over a holiday weekend. Thank you kindly, we are most appreciative.
Cody was awesome and very very friendly! He was extremely professional and efficient. Jaxon sold me on the services and he helped me so much and answered any and all questions I had about the contract and services. Prices are unbeatable. I love orkin.
We have a field behind our house and have lots of ants and scorpions, he sprayed our house and rocks and put something in the grass that will help. He was very knowledgeable and nice and I feel good about hiring Orkin!
Tony Torres is very professional and he goes above and beyond to make sure my residents are getting the best treatment it needs. He is very due diligence. He is very helpful and knowledgeable. He is always here on time, he has excellent communication skills, very patient, and always have a smile on his face. Tony keep up the GOOD WORK!
Great service just wish they’d call you before they show up! Been fighting with them for three services now and they can’t seem to get it figured out that we’re not home at 2 in the afternoon.
Patrick was very informative and explained exactly what services he would be providing. He was very friendly and courteous. We would request him again.
Very satisfied with the consistency and if I have a problem they are willing to find a solution. The guy Orkin has in my area super friendly and helpful and I’ll stay with them as long as he’s there.
Our Orkin agent is always professional. Sometimes we get different agents, but they are always on time and very professional. They always recommend services and they also provide tips. Great service.
This company is professional and thorough. Setting up service is easy and everyone is very nice and easy to work with.
Tony Torres with Orkin Odessa is one of the most personal and professional person around. Tony has a been a pleasure to be around. My family and kids really like him it makes the pest issue seem less stressful. I would definitely recommend this company to anyone looking for pest control. Tony is not only personal and professional but very knowledgeable. Tony will not give in until everything is done correctly and by proper Orkin standard. He takes his job as well as his relationship with customers very serious. Highly recommended best in the basin as far as pest control.
Awesome service!! came out the very next day and got rid of a tick infestation!!would recommend 10/10real customer
The only problem I have with Orkin is that the individual doing the service left the backyard gate standing wide open when he left. My dog could have gotten out & been lost.
The technician is a very friendly person. He is very respectful, he actually listens to the customer and goes out of his way to do an excellent job
The young man that came over today is by far the best out there 💪 very detailed and great customer service skills! Thank you very much!
Great service, very knowledgeable, great description and detail of services being done. Great attitude.
It wasn’t bad, they were respectful of my feelings.
Scorpions 🦂I am extremely allergic to them. Orkin has great representatives in the Midland TX area and have customized their services to my satisfaction, happily. They are very courteous, and timely. Highly recommend them, lately, as this wasnt always the case with former bug control contractors.
Very good service would like to see a better price on mosquito services
Called to set up service and everything went well except they promised a target set up date for today, June 14th and an hour prior to the time slot given, 2-4PM,they rescheduled to the 16th w/o a time slot for the day.So I planed my day around a commitment they couldn’t keep.I’ll update after my delayed service starts and let everyone know how that went.************UPDATE**************Orkin Team member was super nice and well commutative about the treatment. They were punctual on their return treatment.
Patrick is great. He’s always so kind and thorough! Thank you for everything!!
They have the worst customer service I have experienced in a very long time. Very sad to see a company that supposed to work closely with corporate business is being so unprofessional.
Mike has always been very knowledgeable and professional. We appreciate him being honest and detail oriented .. treats our property with respect .
They service the outside of my home monthly and I think it is truly making a difference.
They have gone above and beyond for me and my family to get rid of mice and spiders and bugs they are awesome
Very Professional. Chris took the time after he was done to explain what he did and what it would help prevent. Very thorough.
He didn’t show up on time but when he did show he was very professional and knowledgeable.
Tony Torres @ Orkin has been treating my home for a few years. He is very detailed in his work and application of pesticides. Not only a good worker he has a great attitude and is kind of like family now. Haha. Thank you Tony for everything. Orkin is lucky to have a great worker such as you.
Very clear with directions and really clear to understand payment/monthly expenses, overall great
Barry is our service man and he is great. He always has time to answer our guestions. I would like for him to be our service man all the time.
Tech was knowledgeable and explained the process thoroughly went about his work in a timely manner
Chris was so professional. This was his first visit mind you . He answered all my questions. Understood my issues with having pets . Hands down best exterminator service. Highly recommend especially if you have pets .
They don’t show up to any apartments made. DO NOT use them. Very unprofessional.
Orkins never lets us down.. and the guy that sprays our house has always stayed professional very very respectful and nice man.. he feels more like family than a stranger. We don’t have any complaints. Great job orkins!
I scheduled an inspection twice that was already paid and still is paid but they never showed up. I tried to make a complaint to the branch manager and wouldnt call me back.
The last 2visits we did not get the service inside I am not sure they did outside I was not hereBefore they would send a date and time frame and text me when they were on there way I need that info because I do work alot
I was very pleased with Patric Mc. And his service. I hope to use him again!
They are always on time. Do the best service for my needs.
6 STARS LOL. The whole reason I called orkin was because of a spider problem inside the home. After the orkin man sprayed our home including 3 feet outside of the home, this guy showed up DEAD!! I havent seen ANY critters of any kind since he sprayed! Our Orkin man also called to check on the house a few days after spraying. This was the best thing I ever did for my sanity! There was a line around the outside of my house of all kinds of bugs. My husband called it the graveyard 😂. I will be an Orkin customer for the rest of my life it means Ill never see a spider again!!!! P.S. great customer service! I told the woman answering the phone what was going on inside the home and that Ive got a toddler and instead of a week later as scheduled, she called me back saying they were coming out the very next day!
Orkin is the best provide I have used so far. Any pest problem they will get rid of. Always on time and fair price, If not the cheapest. I am very pleased with the quality of work. They also call you ahead of time several days before then the day of. Not many companies will call before heading to the appointment schedule.
HENRY is amazing! No complaints when he comes, he always takes care of whatever problem we have. Thank you Henry.
Our Technician Henry, always comes and takes care of business, today he caught a rattle snake and disposed of it. Also sprayed a perimeter around my home for future snakes and other pests. He also gave me a plan to look for signs in case other snakes come back and for him to come out when I call him. Good thing that Orkin has equipped Henry with all the proper tools he needs to execute the job well and in a safe manner.
Did not like serviceDo not send the same person next time pleaseWas rushing and told him to do it right and he got mad and was spraying extra inside
Orkin has always been very cooperative with me and their services. They’re staff is always kind and honest. Patrick is always helpful and willing to answer any questions I might have! He has come a few times and our ant problem is almost nonexistent! Also, anytime I need anything in between my quarterly service, he comes within the next couple days! Super convenient!
Orkin servicemen have always been professional and thorough. They are on time and can adjust to my schedule if need be.
We love our Orkin man, Barry!! He’s so friendly and personable! He does a great job and is very thorough... always gives me a detailed description of what he has done and anything he finds. Orkin customer service is top notch too! They are always willing to schedule around you and make sure everything is to your satisfaction! Definitely recommend!
Patrick is great always on time and explains everything. Moved into a new house, had some issues and he has already solved all issues!!!
Tony, my service technician arrived on time and is always very helpful with my pest control needs.
Really fast and friendly, as always. Im always a happy customer!
Worker was prompt, courteous, and very knowledgeable. He never slowed down, nor took one wasted step the whole time he was here, and did, what appeared to me anyway, a thorough job. He cleanly patched every hole he drilled, both inside and out, and neatly refilled the trenches he dug. Without reserve,I give your guy the highest grade possible! I was also very impressed with your sales rep.,Pedro Munoz, who came out several days earlier and surveyed the property. He gave us a detailed description of the work procedures that would be performed, and answered all our questions. I give Mr. Muniz the highest marks also! Now, I can only wait and see if the termites agree with my analysis. Gary Meredith
Great people. Always responsive if an issue comes up.
Great staff and very professional and pleasant !
First time customer here and here to stay as long as Henry and Reyes come out. They both are very thorough, knowledgeable, friendly and Im so glad that we went with Orkin and got these two technicians! Thank you, we look forward to seeing yall each month ♡
Very satisfied with the products used and the workers professionalism and communication!
We have used Orkin for the past 7 years and we have zero problems we all the above. Techs are very though and easy to chitchat with.
Dan the service tech was on point inspected and treated our home from unwanted pests. He knew what he was doing and was well prepared it wasn’t a 5min job. Dan took his time and did it right. Will recommend to anyone with pesky pests
Dan...the man from the Odessa TX store is amazing, knows his job and is an all around good guy with awesome customer service.
We love the services that yall give use thank yall
We love Barry!! He is always polite, and on time. Always does thorough extermination’s! And any time we have an issue they send someone to help within a week. We love Orkin! And Barry!
Excellent service, very professional and courteous! Mosquitoes seem to be gone already! Wish I’d called years earlier. Henry was wonderful and went beyond my expectations.Thank you
The exterminator was very professional and answered all the questions I had and explained how he was going to get the rodents out of my house
Dan was very quick and explained everything has he went along with his job. He guaranteed his work so can’t wait for a rodent free house!
We love Orkin service. We first had Jaxson and we now have Mike Myers(great name!). He is awesome!! Very nice and professional. Great service. We had it in in Bakersfield, Ca and transferred it to Texas. They do a great job and I highly recommend. Especially Jaxson and Mike. Thank you.Robert JonesAndrews, TX.
The young man who came to service my home was polite, professional and respectful. I greatly appreciate those attributes In our young Americans! Thank you!
Great service . Cheap prices. Very fast
Orkin is a very good service my mom had them when I was child and now Im using them as an adult. Be very stern on how you want your service and they do it to YOUR liking. Mr Dan has been my sprayer for the last 7 months and does everything just right. He has really good insight on how critters work and knows the proper solution. Thank you orkin for the great service.
Henry came out and was extremely thorough in addressing our needs. He was very friendly and informative. He removed several unwanted pests from our house. Im very happy with the service.
Great service overall. Great attention to detail. Technician was helpful and polite. Thank you Orkin
Patrick did an outstanding job. Very professional, very knowledgeable, all around a great person. He needs a raise. Looking forward to next service.
Very fast and efficient. Been using Orkin for years. Our exterminator is very careful and dependable.
Henry is awesome he is thorough very polite and professional. He always explains what issues he feels we have and what he is doing to help with them. He is very good at his job
Orkin is the best pest control company we have ever used. Their product is so good that we no longer have a problem with live bugs. Any bugs we see are already dead.
The inspector was awesome and I would definitely recommend him and his services to anyone!!
Henry always does a GREAT JOBTALKS SO RESPECTFUL & really knows his job very well. He ask questions about my needs & problems with insect problems... GREAT JOB !!
Gentleman was real nice and informative what he was doing.. Was careful with products due to having a baby at home.
Service is always extremely friendly and have only had one complaint of quality of service in the almost two years of using this business.
Great Orkin representative.
Always friendly and accommodating
Mary and Tony are AMAZING! They were early to my appt and got straight to work. Both were so kind and friendly and answered all my questions and concerns! They each went above and beyond for me.
These people and this company are first class. Couldn’t ask for better. I highly recommend Orkin. I’ll never use anyone else. Just excellent.
Mary is the best. Always professional, on-time and very knowledgeable.
Orkin is awesome! I sometimes have to double check to make sure that I am scheduled for touch up services but Henry is the absolute best technician I’ve had. I highly recommend Henry! He always communicates with me very well and let’s me know of any problems and how to fix them. He is definitely a great asset to orkin
Great and effective job.
Did good 👍I hope 🙏
I am very pleased w/my service today, 7-29-2019. Sergio was professional and friendly. He educated me on my scorpion problem and assured me of continued service w/a follow-up date already scheduled before he left.I feel confident that my environment will stabilize in time, and know that I will rest easier, knowing that I have regularly scheduled pest control that is very affordable.My family has used Orkin for over 20 years, so now its my turn.Sincerely,Sabrina
The tech was very informative and explained everything well. I think he did a good job and I look forward to getting future service
Patrick was onetime. Knowledge and professional. Answered all my questions. Highly recommend Orkin
My Orkin’s tech is a regular guy that makes you feel comfortable when he is around seems like he is one of our own!
Orkin telephone repesentative and serviceman were very courteous and professional. Serviceman was very prompt and quickly addressed our concerns.
The technician is friendly, professional and thorough. The office staff has been responsive and they always go beyond expectations to accommodate my scheduling needs.
Henry is an exceptional person. He has treated our home for the entire time we have been customers. My daughter has severe social anxiety and is comfortable around him when he is here. That is so important to our family. Thank you Henry for all you do. You make us feel like family and we feel the same about you. God Bless.
Our orkin technician Henry is great!! Has always been very professional and takes his time on any pest issues you may have. Thank you Henry and the orkin team!!!!
Great Service
Jackson is very polite and courteous. My dogs bark and jump and are very excited to see him! He is very patient with them. He even brought them a doggie treat. He is knowledgeable and thorough with the job. We had inside and outside treated as well as treatment for these pesky mosquitoes! I recommend Orkin to anyone who is searching for bug or rodent control.
Very good service today. Courteous, prompt and thorough. Thks
Hector’s customer service is second to none.
Henry did an amazing job treating my home, he inspected every nook and cranny and sprayed dusted put out bate and trap. He was very polite, respectful, and a delight to have in my home. Thank you so much orkin for all you do!
The technician came on time and started working and explained everything as he was working to include any questions that I had. His experience showed when he could see what the problem was before I could tell him. Definitely recommend.