user
Oconomowoc Community Center
220 W Wisconsin Ave, Oconomowoc, WI 53066, United States
Appearance
Oconomowoc Community Center

Comments
Su
Review №1

Just be sure if you rent AV equipment/tv monitor to bring all your own cables and to come out and test it days ahead so cables can be purchased and it can be serviced if necessary. Staff may not be on hand to help hook up or operate it. Better yet just bring all your own equipment. Beautiful location other than that.

To
Review №2

Beautiful venue in the heart of downtown Oconomowoc.The people here are super helpful!

Jo
Review №3

We had our wedding reception at the Oconomowoc Community Center, and everything went so smoothly and stress-free! The upper level hall is beautiful and the outdoor balcony was a popular spot for people to cool off from dancing, have a drink, and watch the sunset over the lake. In a word, Paige was AMAZING to work with! She will answer any question and work with you to make sure you have a great time, no matter what event you are planning. Thank you, Paige and everyone else at the Oconomowoc Community Center!

Br
Review №4

My buddy got married at this location back in October. I stood in his wedding, and my wife was their wedding planner. Paige was the contact at the facility and there were several issues that left a lot of room for improvement.Paige was never onsite when my friends booked the venue. Seeing that they both worked during the week; the only time they were able to look at the space was on a weekend. They immediately fell in love with it and booked it. Paige sent all of the information to them via email.They filled out the application, got everything squared away, and as it came time for their big day we all got together for the rehearsal a day before (which Paige was also not at). Once we were all onsite we were told the wedding parties had no rooms to get ready in.This wouldnt have been a big deal, except for the fact that it should have been brought up by Paige during the initial walk through prior to even booking the location that additional rooms needed to be rented out for use in conjunction with the actual venue for the wedding. My wife called and finally got a hold of Paige; who stated that it would be a $250 fee to book a room to get ready in. My wife had to argue with her before talking her down to $75.Wedding day; Paige was also not onsite. Yet again there was no structure or guidance whatsoever from the employees of this facility. The display at the front instructing people were the wedding was held had the grooms name spelled incorrectly. While the wedding was beautiful the entire process was severely botched due to the lackluster customer service and information provided by the staff.After the fact, my buddy sent a nice, professional, constructive email to Paige describing the disappointment that him and his wife had on their special day and explained that while he would pay the $75 for the room we rented out to get ready in if they sent the bill out; the fee should have been compd given the issues they had experienced.Paige called him back while I was sitting right next to him (which was also on our business line so the conversation was recorded) and threw all of the blame on him for the issues that they experienced at the facility. She even blamed him on spelling HIS OWN NAME INCORRECTLY on the venue application.My buddy mentioned that he had called her several times during the booking phase and leading up to the actual wedding and that Paige never rarely returned his calls. She threw back in his face that she had called him a few times and not received a phone call back. As the customer in this scenario, he shouldnt have to, she should as its her job to respond to her clients! She then explained to him that the room was originally $100 and she discounted it down to $75, meaning that she lied to my wife about the original price.Paige stated that she was never onsite during any of the entire process because her hours are Monday through Friday. My buddy explained that so are his, which is why he had to initially look at it on a weekend and that any level of caring whatsoever on their end would have been nice.Her tone during the entire conversation was combative and defensive; despite numerous errors that were made by her and the community center.My buddy had the wedding app he filled out saved, and forwarded it to her after the call showing his name had been spelled incorrectly.It was only at that point that Paige realized she had indeed messed up and apologized profusely saying she would take the feedback to heart and try to improve for other couples booking that venue for their special day.And then she still sent the $75 bill to him.Terrible experience. Beautiful venue that isnt worth it given the amount of unnecessary stress caused by the staff. My wife has been a wedding planner at 100 different venues and told me that this particular venue was the least put together and least professional out of any of them.If youre looking to get married, dont be deceived by the beauty of the venue. Youd be better off booking your special day anywhere else but here.

Ry
Review №5

I was pleasantly surprised that my favorite bbq restaurant from Milwaukee, Smoke Shack caters here. Yum! This is a nice rental venue on Lac La Belle with a very friendly team and they are straight forward and easy to work with. It’s also beautiful year round. Fall on La Belle is pretty stunning. Great view! Great clean venue.

Ji
Review №6

Great fun listening to live music on Friday nights

So
Review №7

My (now) husband and I selected OCC for our wedding venue, both ceremony and reception. Having lived in Oconomowoc for a few years, we knew this setting was just what we wanted - a lakeside ceremony with a reception hall for convenience to our guests. The view is absolutely beautiful, and the building isnt too bad either! We got a lot of compliments from our guests how beautiful everything was. If you arent really into the idea of spending a lot of money on decorations, this place is for you. No need for decorations, when you have a beautiful view of the lake from the reception hall. Seriously, the only decorations we had were those on the tables - nothing else!We worked with Paige, who is an absolute sweetheart. She has overseen many weddings here, and can make a lot of recommendations for layout and just overall operations for the day of.I would strongly recommend this venue for your wedding - or really any kind of large gathering, like a company party or birthday.

Jo
Review №8

The venue is beautiful. And thats about it. The staff is terrible. The person that coordinates the venue with you is unresponsive, only willing to meet you during her working hours of Monday-Friday 8-5pm. Which just so happens to be my working hours. Wasnt there when I checked out the venue. She wasnt even there for my rehearsal. Never told us wed have to purchase extra rooms for the wedding party to get dressed in before the ceremony. Found that out the day before at rehearsal. My wedding planner negotiated a room for us and was told it would be $250 which my wedding planner got dowm to $75. I was later told by the same person it was $100 for the room. So much for honesty.They didnt even spell my last name right on the sign pointing our guests upstairs. I had guests tell me they were laughing at that. NOT FUNNY for the bride and groom. Just embarrassing.I called the venue coordinater about the issues after the ceremony and she blamed it all on me. Completely unprofessional and lacking any integrity.Overall a terrible experience and would never recommend this venue to anyone.Go somewhere else if you dont want your special day full of even more stress you dont need and wouldnt have at a venue run by people even somewhat competent.

Ch
Review №9

Christy is a great instructor and brings a variety of awesome workouts to her boot camp class for all ages. This facility is clean and a nice place to workout. A smaller building not an overwhelming gym with a ton of people.

Br
Review №10

A very nice place. Many different fitness programs available. Can also be rented.

Ro
Review №11

Wonderful fun place loved it. Great time.Great servicePleasant

Me
Review №12

Paige and her staff for worked with us to create such a fantastic wedding day. We absolutely loved everything about our wedding at the Oconomowoc Community Center!

Cy
Review №13

Beautiful view. We had our wedding here and it was amazing.

Ro
Review №14

Linke wedding. Good times!

na
Review №15

Great place for events!

Co
Review №16

Beautiful day out,,,trying to rest up before back to work,,,,

Information
86 Photos
16 Comments
4.6 Rating
  • Address:220 W Wisconsin Ave, Oconomowoc, WI 53066, United States
  • Site:http://oconomowoc-wi.gov/communitycenter
  • Phone:+1 262-569-2199
Categories
  • Canoe & kayak rental service
  • Recreation center
  • Event venue
  • Physical fitness program
  • Preschool
  • Wedding venue
  • Yoga studio
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Similar organizations
  • Sherpers225 E Wisconsin Ave, Oconomowoc, WI 53066, United States