If anyone wants great customer service, choose this company! Price(s) are reasonable for the services that are provided. I received prompt service and enjoyed that there wasnβt a rush during the inspection. ππ½ππ½
First time using HomeTeam. Very pleased so far. Next day availability. The technician called the day before to confirm time. Technician arrived on time, listened to concerns and went to work.
Technician was highly professional. He gave good synopsis of everything he would be doing. Then he followed up at end with everything he did. Explained chemicals used and affects. I cannot see how you could ask for more.
Ben was great and able to address our problem after quickly identifying it. Used multiple strategies to prevent future ants as well as addressing the current problem. I have use this company in another city and was very happy with their service there as well.
I love my bug guy. Heβs always on time and very professional. He takes time to thoroughly inspect everything and explain what he finds to me. Heβs so informative and I have learned a lot from him.
The people that Iβve spoken with are so pleasant! Theyβve been super easy to get along with. They make sure to follow up with you. I got a discount for paying for the year in advance. I forgot to remove the items from my kitchen cabinets and they allowed me to reschedule right away. They were thorough in explaining everything I needed to know. Iβm sure I will be using their service for as long as Iβm living in this area.
This is a new construction so I had Scott come out to just do some preventative treatment outside and inside before we move in this week. Very nice and cordial. They do quarterly treatment and come in between time as needed. They are more expensive than my last company but I thought I would give them a try. They provide more services than the other company did as well. So lets see how it goes!
HomeTeam came out to activate the tubes in the wall system. Scott was our representative and was awesome. He was very through and explained what and how our system works. Scott is very professional and courteous. We are thankful he is our technician.
Iβve used them for about six months. Although Iβve had to call them to come back to treat for bugs between their quarterly visits, they do it quickly and I have the same guy, Justin, do the work. I hope to keep using them.
Went above and beyond, I was very satisfied.
Very happy with the service and professionalism. I highly recommend them!
HomeTeam did an awesome job. Chris came out on the first day and was super nice. Very easy to work with. He educated us on the problem and what we needed to do in addition to them spraying. We saw a pretty decent decrease in bug activity after the first spray, and when Chris came back 7 days later to do a follow up, he again was awesome! And pleased with the reduction in activity. Weβre now on day 1 after the second spray, and seeing another great reduction in activity. But like Chris pointed out, the bugs didnβt get here over night, they arenβt going to leave over night. It takes time. But Chris was very professional, and made me feel comfortable having someone in my home when I was home alone. All in all I would definitely recommend HomeTeam!
Wonderful service and really good technician that came He was very helpful and informative and gave me a lot of helpful hints. He was very conscientious in resolving having bugs coming into my house.
I used HomeTeam Pest Defense for the home I recently sold. They are always so pleasant on the phone. Called them just this week to get a spider problem taken care of at our new home. Glen came out and was extremely knowledgeable and cared about his work. I recommend this company for all your pest control needs! Appointment times were fast and very reasonably priced.
Came out for general bug control, prompt, thorough and very courteous.
The man thatcame was very nice and explain things very good..
I have been using home team for many years at different places I own. Home team is such a great professional company that has very high standards. I trust my homes in their hands. I do want to say that Iβve had several different techs at different locations, However my last tech whoβs name is Carlos was very professional and detail oriented. He inspected and treated my home as if it was his. He explained what he was doing and made sure to check every station and every box on my place. He treated my 81-year-old uncle that lives on my property with upmost respect. I felt very comfortable with him around my house, my pets and grandchildren. I Definitely Wish to keep him as my permanent technician at my main property from now on. Home teams professionalism and training really shines through.
WHEN THE BUGS BUG ME I BUG HOMETEAM TO COME AND FIX THE PROBLEM. HAD TUBES IN THE WALL FOR TWENTY ONE YEARS
Very professional and friendly! Would highly recommend if new to the area!
Had problem with sugar ants. Saw this company servicing my neighbor. Look them up online and asked the tech to come over. Became new client and very pleased we did. Very thorough, both inside and out. Very professional attitude. Weβre very pleased with our choice. I would recommend!
Service person was well informed and did a great job explaining what he was doing at all times
Great service amazing technicians! I had Mr Scott today.... VERY informative, knowledgeable about what he is doing and a hard worker! Ask for Scott, he really cares about our homes and is very thorough!
Very friendly tech came over to inspect. Very knowledgeable but also honest. Made my family and I feel safe. He wore his mask and gloves for precaution.
We are using them for termite and pest protection. They were helpful on the phone, showed when they said they would. The serviceman was professional, and personable.
Scott Robinson was on time, very informative and so helpful!
Chris was so personable and professional and put us at ease. We were anxious about the fire ants we had been dealing with inside the house and he was so genuine, answering and addressing all of our questions and concerns. He even acknowledged our one-year old daughter, talking to her and letting her show him her toys. Thank you, Chris and HomeTeam!
Great, professional service that was very prompt. I appreciated their communication throughout the entire process, as they kept me informed from start to finish and provided a detailed report, plus a follow up phone call!
They did an inspection and initial treatment. They were very friendly and courteous explaining everything to us. Thanks!
They were very informative and pricing was competitive. We have been very please with the results.
On time, on site service personnel explained the process and what to expect.
I love HomeTeam and they keep my home pest free. I l highly recommend this company.
The tech was on time. He was masked and had booties on. Told me, this my 1st appointment, what he was doing. Told me things looked good outside, then did his thing. Told me what to do if I had any crawling etc bugs. Great experience.Tks see you later..
Professional and courteous service.. Thank you HomeTeam..!!
Great experience with this company. Very professional and the technician that came was friendly. This truly is a company that values its customers! I highly recommend this company to anyone who is shopping for a pest control service!!
My technician, Jeremy, is very knowledgeable, professional and personable!Its good to see the same person each time service is provided and know who Im talking to if additional service is required.So far, in the many years of using this company, only once have I needed to call for additional service. The problem was addressed and solved in one visit!Excellent service for the price!
We bought a home with the Taexx pest control system installed. So we reached out to Home Team about servicing our system and home. They were very responsive and knowledge about the Taexx system and pests in our area. They took their time to answer every question we had, no rush, rush stuff. The best part was that they didnt put any pressure on us to go with them. We were given the time & the information we needed to make a good sound decision. We loved that part, no pressure to hire them! Because of all of these things and of course the price, we decided they are by far going to be the best company to work with. Thank you to all of the Home Team for everything and we look forward to working with you forever! Also a special thank you to the service tech who came out to the house. He was great!!!
We had a problem with weevils and the technician explained first what theywere. Also, what theyre attracted to and how to rid us of this nuisance. We also had a problem with red ants but havent seen a red ant in the house since he sprayed around the foundation. We are satisfied with the work done and recommend this company to anyone with a bug problem
Just started service with Home Team. Very propt with the appointment and on being on time. Check all areas for pests inside and out. Treated both inside and out and gave me a thorough explanation. Kelvin was a great technician. Will be continuing service.
The tech that treated my house did an excellent job and he was very nice π
Home Team Pest Defense is the place to go to for your home pest control. Dave is usually the technician that does our home. Hes dependable, friendly and always shows up on time. He informs us of any pests he may find during his pest application process. We are very pleased with Dave and Home Pest Defense.
The staff and service has been exceptional. Ive been using Home Team Pest Defense for routine treatment as well as termite prevention for over a decade and at multiple properties and never had a single issue with their service. Our technician (currently Scott) is always accommodating, super friendly and provides excellent and timely communication and response. The same was experienced with our previous technician Glenn as well. They are always willing to go above and beyond to make sure all concerns are addressed. HIGHLY RECOMMEND!
We appreciated Ronβs help and knowledge. He was courteous and we trust him with our house.
No problems, very good services..
Staff was excellent, very fast and efficient. Technician Ricky was very polite and explained everything that he was doing around my house. Very respectful. Overall a very good experience.
I like be Home Team! They are quick to respond, always professional, and just top notch always
We are new to the state of Florida and itβs abundance of insects. Thanks to the amazing service and customer care we donβt have concerns within our home of uninvited guest. Such great customer service Is much appreciated and often lacking with other organizations. Huge shout out to Jeremy
Great experience every time. Jeremy is always on time, professional, and friendly, and maintained a level of integrity as if treating his own home. Wish more businesses in my area conducted themselves as he and HomeTeam do. Highly recommend!
I had the house pre plugs filled with treatment.
Jaren was very personable and took the time to explain everything to us.Even though he is fairly new, he seemed very knowledgeable in what he wasdoing. We have been your customer for approximately 17 years and have been extremely happy with all the technicians.
Jeremy came out today, and did a great job. Was here for a little while and did everything he is supposed to do. Very knowledgeable and polite. I appreciate all his hard work, I know my home will be bug free for the time.
Never any complaints. Jeremy always takes good care of us. I love having a bug free home. We were loosing the battle with them before HomeTeam. Since HomeTeam Ive never even needed a treatment between scheduled treatments.
Initial service on new home. Technician was friendly, polite and thorough.
Home Team Pest Control, and David our technician, are the best! Weve lived in FL for 6 decades and have experienced the best service, protection, professionalism and promptness from Ocalas Home Team Pest Control company. Their technicians are knowledgeable. kind and courteous and always on time. They go out of their way to make sure the customer is happy, and we are happy! Karen Suarez
Super friendly and fast attention. Excellent service, all staff super polite and friendly.
This is the best pest control company I have ever had the pleasure of using. They are very transparent on what they do at your house. I get a detailed list of what chemicals they used, where they used them, and what they found. This is important to me, as I want to be sure my son is safe, and I like to research the chemicals they use to ensure he is safe around them. They are always super helpful and responsive. We are so happy with them and their pricing is right on point, and a little cheaper than we paid before, with a local guy who was nowhere near as good.
Very good service very prompt and explained all the details.I highly recommend this company.
The absolute best pest control I have ever used. They are always super friendly, on time, and they always go above and beyond every time the come out. We have had no issues at all since we bought our house and contracted with Home Team.
Im so pleased with how responsive and thorough Home Team is. Whenever I found a problem between scheduled visits, a quick phone call - always answered by a human! - was all it took for our technician to be scheduled within a day or two. Most recently, I discovered a wasp nest in a bush and a mud dauber pod while I was trimming my landscaping. I called Home Team, and Jason came out the next day to handle both issues. Excellent service!
Was very pleased with knowledge and professionalism of Jaren and his handling of my appointment
Great company. We recommend them highly!
Have always had excellent service and results from Home Team Pest Defense. Both Juan and Jason have been outstanding in responding to any issues and the office staff has been great to deal with. Makes one wonder why ALL businesses and service providers cannot offer the same level of service and response.
Great customer service. Chris is awesome, always call the night before to let us know about the upcoming visit. He is awesome, keeps our home insect free and anthill free! Thanks Chris!
Very reliable. Friendly service and when needed they are very prompt about handling theProblem. Also will let you know day before they are coming. Very satisfied with service
Home Team Pest Defense of Ocala is wonderful! In the nine years I have been using them I have only had 3 occasions to call them in between my quarterly service. They respond immediately and retreat the areas that have a problem Everyone is attentive and friendly. They certainly pay attention to customer service!!
Kelvin goes above and beyond to please his clients. The kindest team member Iβve ever met. Heβs a great addition to this company.
So far so good. I had my first service yesterday and the gentleman who came out was extremely nice and incredibly knowledgeable. Looks like everything will go well. I am very Satisfied so far.
We are new to Stone Creek and noticed on the outside of our home there was a place to inject materials to control any problems with insects. We called the phone number for an explanation and they told us all about HomeTeam Pest Defense. We decided to go with them and set up an appointment for their Technician to come out and explain all about what HomeTeam has to offer. Jason Stenger did a great job explaining their system and we gave him the go ahead to do the job. He did a great job and we were very satisfied with his work. I would highly recommend to anyone to get the HomeTeam to take care of any problems they might be having.
Technician Scott is always very professional, respectful and courteous. Their pest control chemicals work very well... Harldley every see critters. Night and day difference from before service initiated.
We have used the excellent services of Home Team Pest Defense since building our home 16 years ago and have benefited from their prompt, efficient services ever since.Chris is our tech and we couldnt ask for better service.Joe & Gretchen BenedettoHernando, Fl
The very courteous staff whether it is speaking to someone in the office right to the technician that services us. I am extremely happy with the company and all of their staff. They do a very good job. They address every single detail on each visit.
Ive had this company since my home was built in 2007. I love the helpful staff and they never miss an appointment. I get a call the day before s o I know when theyre coming.Great company!! Wonderful staff!!
Great service with the personal touch. Our all-knowing bug man JeremyThompson does a great job & handles our various questions thoroughly.
They are the best of the best. professional and always make you aware of what they found (or did not find) during their services.
We have been a customer of HomeTeam Pest Defense for 22+ years. This company excels in all areas. Their service technicians are always prompt, courteous, professional, knowledgeable and thorough. There has never been a time when I had a problem in between service periods that they didnt accommodate my needs and come out to evaluate and treat the problem. All their employees are always pleasant, personable and professional. It is a pleasure to do business with them. Sincerely, Michele Cuomo
The person was very friendly and helpful thank you for that
Very good service and they are very responsive when you request them to come out between scheduled visits. They also give you a detailed report of their findings and what they found.
Service was great!
Great staff and excellent service. Gentleman introduced himself and explained the process clearly. I will continue to use their services.
We have been with Home Team for about 6 years now. Our service technician Jeremy is fantastic. Hes knowledgeable, friendly, and professional each time he comes out. Also, the staff at the office is always friendly and helpful when I call. I would highly recommend Home Team!
Fantastic service and treatments that actually work. The technician, Glenn, listened to all of our concerns and spent an abundance of time educating us on what we could do to prevent it then went the extra mile to address and eliminate the issues we were having. I highly recommend this company.
Justin is the most professional, courteous man for the job! He always addresses any issues we have! Would highly recommend him and Home Defense!
Absolutely love hometeam pest defense. Whenever I call Mark is right there to make sure my house is taken care of!! Worth every penny!!!
Excellent customer service and reliability. Have been very happy with them.
The technician, Glen, arrived in the specified time frame and proceeded to treat the areas around the house and explained everything to me. Glen even reminded me that he would inspect and service the termite bait system on his next visit. I am thoroughly pleased with the service provided by Home Team Pest Defense particularly the technician Glen.
Glenn is the most competent, reliable, and professional technician I have ever known --- regardless of the line of work, whether it be plumbing, carpentry, painting, etc.. In addition to being all of that, he is courteous, thoughtful and very professional. Basically, hes the BEST!
I recently used them paid more then the other company because they promised all types of extra things and the lady I talked to was very informative and helpful. They came sprayed came back in 7 days like they said said they would be back and didnt. I had to call then they came. Said they would be back in 7 days didnt I had to call. Said they would come didnt. Then I called again they came. I dont even have bugs bad thats what they said when I complained. I know i dont but I wanted it taken care of before they got bad. Needless to say I still have the bugs and they didnt come again. Now I have to pay another company.
Your technician Justin is a handsom and very professional individual. He is a true asset to your team. Do whatever it takes to never lose him from your staff!
Ive had the pleasure of using Home Team Pest Defense for 10 yrs now. I can honestly say I may have had all of 6 bugs in my house in those years. Great Service!
With the initial price being higher than regular service more was suppose to be done. I believe since I am complaining of bugs in the house they would have done so. When the office called me the next day I asked about the spraying and the lady told me that it was only if I asked for it. Then we set up an appointment for the technician to come back out and today(Monday 3/2/20) between 8-10 am and no one called or showed up. Today I pulled out my refrigerator to check the water line and I saw saw 10 roaches.
My tech and staff were great very knowledgeable. Would definitely recommend
Called ahead to let me know he was coming . Came and di a thouroght job on the outside of the house. Pleasant and professional.
Chris is very professional and great to work with. He is diligent in contacting me before and after service.
Our technician goes above and beyond to always assist us and work around our schedule if needed. We have an account for 2 homes currently including termite control. We never see any pests in either home. The customer service is always friendly and they occassionally call to follow up to ensure were satisfied. The reports are thorough so you are aware what was found and how it was treated.
The wife was home she had the gentleman take care of everything she was very pleased with him he was very helpful
Glenn is very professional and informative. Great peace of mind.
Responded quickly and showed up on time. The results was just as quick and just as he said it would be.
Home Team Pest does a great job. Very responsive and timely. They come out to to quarterly servicing and we always get a call a few days in advance. Even though its only external servicing. So polite.
Being a business owner I know the importance of customer service and our technician Jason consistently goes above and beyond for us. Whether it be accommodating us with scheduling or even picking up a piece of trash blowing across the parking lot that I have seen him bring to the trash for us. Having had several pest control companies in the past we are pleased to have found HomeTeam Pest Defense and ecstatic about having Jason as our bug guy!
Our service tech Juan is the best. The teaxx in wall system is much better than having someone coming through with spray. We havent had a pest problem in the 4 years we have been a customer.