A PLUS experience from moment walked on to dealership’s lot; no pressure but enough attention to convey your possible business is wanted. Everyone with whom we spoke we spoke provided fantastic customer service, but our salesman, Billy, was stellar! Thank you for a great experience! My daughter loves her car!

Wow! Thats all I can say. I will buy every car in my future from these guys. Pat was my sales rep, Sal was the sales manager and Pat was my finance manager. I havent bought a new car in 7 years. And they made the process so easy. Im honestly at a loss of words on how to describe how happy I am with my new car and the gentleman that helped me get it.

They will work with you on pricing, pay attention to the numbers, read very carefully! Nice sales staff, easy to make appointments for service, and they will work with you on the pricing.Service can get busy, especially with COVID so make sure you are making an appointment ahead of time, otherwise: they can get behind. Service department is clean, has a TV, and small eatery with snacks, sandwiches, drinks, etc for a fee. The service department also offers free coffee while you wait. They dont offer tea so bring your own if you dont drink coffee. The bathrooms are clean and easy to locate. The staff is friendly and willing to work with you on pricing.Hyundais are highly rated vehicles and well worth the investment in my opinion.

Has so many hybrids and nobody else seems to. Almost didnt even go in but so glad I did. Unexpectedly found a perfect vehicle and it was fresh off the delivery truck so Im going back this am to pick it up 😃😉

My experience with Carolyn Davis Sales/Genesis Experience Manager was exceptional. She was oh so easy to work with. Will certainly return when in need of my next Hyundai.

I had the best experience with purchasing a new car at Jenkins Hyundai. My sales person, Tyler, was on top of his game! Not only did he explain everything fully, he also was able to get me a better finance rate than my original pre-approval. He found the exact car I was looking for, with all the extras that I wanted. He was courteous, quick and got the job done. Next time Im in the market for a new car, I will definitely be calling Tyler again! Thank you Jenkins Hyundai for my new car and a huge thanks to Tyler for all of your help and expertise!

Scott Gale Jr sold my husbands and I a Honda pilot the experience was amazing from the sale of the car to finiacing the car.

I had a tire blow out while I was traveling right in front of their business. They took me right in with no appt., and I was back on the road in no time.New tire, and labor was under 200 bucks. They are all so polite and respectful, which is hard to find these days!They could have easily taken advantage of my situation, and puffed up the bill.Thanks again

Larry (greeter) and Michael (services rep) are ALWAYS a pleasure to work with. I believe that I continue to have my vehicle serviced through Hyundai of Ocala, because of the customer service I receive from these two exceptional representatives. It would be nice if Hyundai brought back the buy one oil change and get the two free again though. It prevents me from looking to outside companies J/S.

Your scheduling service quoted me 2.5 hours for recall canister replacement and oil change. As I have only one car and I had to wait I opted out of the oil change and only signed up for the canister replacement (emissions). I figured I would go to a quick oil change place after my appointment. The service tech asked me about this and I told her why, she said it would not take that long (which I knew) and she had me in and out in one hour. Your appointment scheduling people are losing you business. Other than that everything was great! My tech person was excellent.

If I could go lower I would. Price was 10k over MSRP and internet price. They had every car scam that you could think of on the additional charges...IE.. nitrogen in the tires, pin stripes, paint coating, and so many more. Dont go there!!! SHAME ON YOU JENKINS.Long story short Holler Hyundai in Winter Springs doesnt rip you off. No up charge

Went to repair something from my GENESIS, and somebody damage my DATCH. The thing is that because my car doesnt have warranty, they were like nothing happen to my DATCH.

Service check-n process is seemless, staff is polite and friendly. A large and comfortable waiting area greets you as you walk through the doors. Complimentary coffee, tea, and water is offered. A small but well stock snack bar offering soups, sandwiches, and goodies for a reasonable price. As I departed I decided to park the vehicle and go to the parts department. I was inquired into having a hitch installed and looking for an estimate. The parts department provided the hitch price. The Service representative, Amber provided an estimate for installation. I departed the service center and upon returning to my vehicle, I heard my name called out. I turned around it was Amber she informed me of the number of labor hours it requires to install providing me with a better estimate. This type of customer service is a Gold Standard! The level of concern displayed by Amber reflects on a cultural of Customer Centered service!! I will return again! Thanks to the entire staff!!

This is my second visit to Jenkins of Ocala and, once again, I am a very satisfied customer. Matt, as well as, all other team members that I interacted with, were friendly and easy to work with. The customer service is top-notch across all the departments. I highly recommend Jenkins of Ocala.

Upon arrival my wife was acknowledge and greeted immediately, she advised the young man of reasoning as to why she was there, and given directions on where to sit and what refreshments were available . She opted to wait for the vehicle outside, and was later approached by a Ms. Phyllis who verified her service invoice, according to my wife Ms. Phyllis kept her up to date with our vehicle progress as well. My wife left Jenkins Hyundai very satisfied with the treatment she received from everyone she came into contact with that day.. Thanks again Jason, and Aaron.

Above my Elantra there in 2019 and have had a great experience with the team that works there.

Made appt 2 weeks in advance for a recall repair. Its a 45 minute drive for me to get there. Let me wait 45 minutes only to say, dont have part, we will call you when part is in. They knew what part was needed when I made the appt.

I brought my car in for painting (warranty work). The attendant who met me at service unfortunately didnt know that my car was to be left with him and that it would be taken to the body shop by Jenkins. What should have been a 5 minute drop-off turned into a bit of an ordeal - finding the body shop and convincing them the car was supposed to be there. Fortunately I had the appt email on my phone.Body shop work was, however, very good. Had to leave my vehicle for 4-5 days, tho.

We had a great experience. Carl H was easy and nice to work with. We love our new Santa Fe.

I needed the batteries in the two key fobs changed and they did this so I didnt have to struggle trying to get the fob open.

Exactly what you would expect Hyundai/Genesis service to be! flawless. George is a consummate professional maximizing our ease and minimizing the time needed to get servicing done!

Professional, polite, accurate, not pushy, and they had me in and out just as they promised. Exceptional waiting room with handy cafe and free donuts. Great place to work while you wait for you car. Also, my car runs much better after using their suggested repairs. Bravo!!!

Took advantage of my 80 year old mother. Had her fix a part of her car that didnt need to be fixed and it cost her $800.Went back and it ended up another $150 to fix the problem that they only had to unplug something. Plus the service girl was so sassy. Not called for at all. Thankful the manager came out and apologized. Still all in all it was ridiculous that when she took the car there in the beginning that they didnt listen to her, that they dismissed her.😪😪😪

Matt was very personable and easy going! He knows his stuff and when I was confused he was a call away and I came back for him to show me again and gave me free water. Hes a nice young man and very helpful.

My salesman (Carl Gregg) was exceptional in providing info regarding everything about the my new purchase. He has sold me 2 cars since I have moved to Florida last year and I would recommend anyone that wants a honest and true salesman that they contact Carl at Jenkins Hyundai.The Service Dept and my service advisor (Stacy Calhoun) has been nothing but exceptional everytime I brought my car in for service. He also returns phone calls promptly.

Courtney was wonderful. She is an awesome communicator, and even with her mask on, i could tell by her eyes she was smiling. The african american in the service department that helps check in vehicles has the most amazing smile that is contagious. He was so well mannered, and so anxious to help. They both deserves to be commended.

Great service! Didnt have to wait too long and Sam, who is a great guy, dropped us off at Panera while we were waiting. Communications was great leading up to the visit, during the service and the followup afterwards. No complaints!

We were treated with courtesy and respect. Our sales Rep, Nicolas Avila, was outstanding.Brooks & Gretchen

Would give more stars if I could. My recent visit to Jenkins Hyundai was seamless. I was checked in right away and given updates while waiting on my vehicle to be serviced. Big thank you to George, he was very friendly and extremely helpful!

From the welcoming greeting from Larry when I arrived to my departure in my sparkling clean car my service experience at Jenkins Hyundai of Ocala was perfect. As a woman, I always dreaded bringing a vehicle in for service. Garages were usually dirty and smelly. Here I relax in a bright, clean lounge sipping coffee and watching TV during my wait. It’s a five star experience.

Very very happy with the service department. Amber was outstanding in both her customer service and her very friendly and going above and beyond attitude.Kudos to Ben Michel slso for explaining and rectifying an issue I had.Go Jenkins!!

Everyone is always very friendly, helpful and courteous. They go above and beyond to ensure your satisfaction!

Matt, Haley, and Selina were extremely helpful in walking me through the sales process as well as in acquiring exactly what I asked for.

I enjoyed my service, my representative was so kind and very 🙂🙂🙂🙂 and got a free car wash with my service...look forward to going back.Thank you for excellent service 💓😊

Initially, I was happy with the purchase and dealership. I purchased in May 2021. Overall, I felt like they listened to me and answered all my questions thoroughly. If they tell you that the dent protection program is included with all New cars, dont believe them. Found a dent once we got home; I misunderstood them...There was a miscommunication...I asked during the process, If I get a dent, what do I do? the response, just bring it in to us, well take care of it.Typical dealership and absolutely no desire to make things right.I reached out to them as suggested. let me look at your paperwork and I will call you back....that was 2 days ago and now they arent returning my call. Dont waste your time with these people.

I came in for an oil change and a recall. I was told it would be a 2hr wait. It was close to 2 hrs so I checked on the status by texting the person assisting me. She followed thru and got right back with me. She apologized even though we were still on schedule. She then told me 20 minutes. Then in less than 20 minutes we were on the road. I am proud of the estimate they provided considering the room was packed.

Everything was awesome everybody was very nice and efficient no problems at all the breakfast sandwich that I ordered was awesome, really appreciate such good service

Pulled in at appointment time it was checked and gave attendant the keys, Service advisor came over with work order and work was started. Was advised that there was a software upgrade did I want it installed now. I said sure and was asked if I wanted the car washed when service was completed. When work was done services came to show me the sheet and that my car was coming to the driveway.Great service by the dealership

Nico was our salesman and he made the buying process smooth and quick. Him and the sales manager Salina got me a great deal and an interest rate that is perfect. Thank you guys for the purchase of our 2021 palisade!

The entire staff made us feel at home and like we were part of the family. In the past car buying was my least favorite endeavor. Thanks to ian and Hailey this has changed. Jenkyns went out of the way to make sure that our experience was top notch from walking in the door to driving off the lot.

Ms. Phyllis was very nice, professional and caring. She kept me updated on the status of my vehicle especially after I had expressed that we were from out of town and basically stranded. She should be commended for her unwavering professionalism.

The service department was spot on. Although I only had an oil change and tires rotated, they serviced my Hyundai Azera in record breaking time. The service manager, was very cordial in answering a few of my questions.Robert Pokost

Went online to look at their inventory. Got a price on a car I wanted to look at. I went in, test drove THAT EXACT car and my wife LOVED it. So we go to buy it. The salesman comes in with a price about $6,000 higher and said were not responsible for incorrect pricing. I about walked out, but he went to see if he could get a better deal. He comes back with $3,000ish more than online price. It felt like a bait and switch, get us in with a good price and switch it and claim no fowl. I went on and got it because my wife loved it. Then I noticed they charged $1,500ish reconditioning fee PLUS their dealer fee. THEN we go to the credit check and finding a financer. EVERY time Ive bought a car Ive been shown financing choices from lenders with their and picked the one I wanted. I had to ASK what my APR was going to be and didnt know who through. All in all a horrible experience.UPDATE* I called Heidi Wallace and she seemed concerned and said she would contact the salesman and talk with him. She did great keeping in contact with me while she attempted to find the time to talk with the salesman. He finally called me and admitted I was right and agreed with me. That was great, but NOTHING changed. I dont know what I expected, but there was no satisfactory outcome from the contact. I still say avoid at all cost.

Jenkins is a great dealership. From customer service giving my dog treats to sales getting me into my first brand new car. It was great all the way around! My father has purchased cars from Jenkins, and husband bought 1, too! My other car, which I bought was from another dealership was a Sonata that came from Jenkins originally, so I had the service work done at Jenkins. It was a no brainer when I decided to buy my Santa Fe!

Although I havent purchased a vehicle at this price point previously, I was very pleased with the patience and understanding everyone involved provided.

The sales manager is a nightmare. You tell them what you would like to pay, they come back with a ridiculous price. When you are fed up and ready to leave, they hit you with a lower price, thats way higher than you intended to pay. Do yourself a favor, dont go there.

George was my assistant In the service department! George was very professional, very friendly, and very helpful! You have a wonderful employee in George! I have always used Jenkins Hyundai for everything when it comes to my car 2017 Elantra And always have been happy with all services!

5 star for Jordan in the service department. He diagnosed the problem quickly and fixed my car. I was told by another mechanic that this problem can’t be fixed. He also took the time to explain the problem to me. Very impressed with his work!

I live 2 1/2 hours away from the Dealership. I purchased a preowned vehicle that was advertised on Auto trader. Essentially made an agreement to purchase via a few emails. I arrived to pick up and was happily on my way within a short period of time. No shenanigans, just a straight really fair deal ! I would definitely do business here again.

This Jenkins Hyundai of Ocala service team has their act together. From the time you pull in, they are attentive and efficient. Courtney was my Service Advisor this time and couldnt have been nicer. Very professional & friendly. I was in and out in just over an hour & the waiting area is large and comfortable. Its a 40 minute drive for me to this dealership but I will drive it gladly....Great job Jenkins/Ocala service team!! My next Hyundai purchase will be from Jenkins Hyundai of Ocala for sure..

I took my vehicle in for routine service. I met with my service advisor, Courtney, who took my information and asked if there was anything else I needed or had questions about. We talked about one other issue which she said she would have to check on. She provided me with an estimate of how long the service would take. The work was finished in a shorter time than the estimate and she answered the other question I had. I got my car and was on my way. Good experience.

Appointment was on time and completed promptly. Service advisor Amber was very friendly and knowledgeable. Very pleased overall.

Everyone is courteous and with an appointment the service is on time and completed in a reasonable time frame. My car runs so smoothly after it is serviced as if it were brand new again. Thank you to all at Jenkins for a pleasant experience as always

Worst dealership Ive ever been to! (5) Leadership needs a Quality Control Person ASAP. I have two (2) Hyundai vehicles that have been outstanding. However, Poor Management and Leadership will eventually hurt this Dealership. Will travel anywhere else for service from now on.

Very smooth experience. The waiting area is comfortable and even has a cafe with a great selection of food and drink.

Awesome customer service! Rocky was the best! He was truthful and honest and made the process of buying a vehicle a breeze! Definitely would deal with Jenkins again!

My first routine service experience (tires) on my Genesis G80 was pleasant; however, a month or so later after purchasing my new GV70, I have left messages 4 days in a row now trying to get an appointment, or for anyone in service to help me. Not only has nobody been available to even take my call to explain what I needed help with, but no one (after four days of trying) has even called me back to help set up a service appointment. As much as I love my Genesis vehicles, my opinion is that it appears many dealers lack the service personnel to help with the specific brand, so the service experience we are promised with the premium price tag is nothing but advertising. I have called three different dealers within 120 mile area and not a single one has had anyone available or returned my messages (both written and voicemails) to help me make a service appointment.

Normally I am the most skeptical when it comes to *getting my car serviced with a dealer*However, I am proud to say that this business truly cares about me, the customer. They recommend what is needed and differentiate between optional and safety based! I really appreciate these guys and that still feels like an understatement. Fair prices, great service, and valued interactions. No better place.

I thought I was getting a great deal on a used car but figured out after I purchased the car and was no longer wearing a mask in the car (per CDC guidelines at the time) that it was previously smoked in. I was then guaranteed they could get the smell out--it did nothing. My wife comments on how I smell like smoke when I walk in the door after driving home from work. Not what I was hoping for.

Very clean place. Staff were nice. They made the process as easy as possible. Stress free process.

Great customer service. George is a great advisor. Friendly environment.

If you have a Hyundai Hybrid this is the place to have it serviced! They are absolutely the best in servicing and maintaining your hybrid!! Thanks guys youre the best!

Looked at their website at the new Santa Cruz SE and it gave an estimated cash out the door price of 28k (MSRP is about 25k). When I go in, their initial offer was 42k, and in the end they wouldnt go lower than 34k.I walked out and bought the SEL (higher trim) at another dealership for 32k out the door. I get that theres limited supply, but that much over MSRP is just ridiculous.

Great as always. Longer wait then usual but it seemed quite busy and started to storm very hard so understandable.

Shame, shame, shame on you Jenkins Hyundai Ocala for not caring about a potential customer. I inquired on a used vehicle listed on your website and spoke with your internet sales dept. I confirmed the stock number, year, make and model. The internet salesperson confirmed the vehicle was in stock with me online. I then called and spoke with her and re-confirmed the vehicle was in stock and told her I would be driving up from The Villages immediately to look at it. Mind you from highway 44 and 75 we are talking 30 plus miles one way. I get there and I was turned over to a very nice sales representative, Christy Norris. She could not find me in the computer system because the internet salesperson typed my phone number in error. Secondly, the vehicle was already sold and was never on this lot. You took up 3 hours of my valuable time. I work a lot of hours and dont have time for bad, bad, uncaring auto dealerships like this place. Your all talk but your actions show otherwise.

They got to my car even earlier than my appointment time, communicated what it needed done and allowed me to choose what I wanted done at present time, and completed the work in a timely manner.

Joke!! Awful experience with one of Internet specialist.. they force you to come no matter what, I live 150 miles away. I don’t want to go there for nothing !! I just asked how much Will be a lease of a hyundai elantra SEL i give her the whole information my FICO score how much I wanna put down, and At what monthly payment I wanna be, she says yes no problem, you gonna get what you want, but from my experience any Internet specialist cannot tell you, you qualify or not to get the deal, I ask for financial manager to make sure but she refused and she says she’s gonna call me back but she never Did !!

I never, ever considered leasing before, but Carolyn was the first person to really explain the advantages of leasing. She educated me in ways, that Ive never had a salesperson do. I really felt like she was on my side, and I had never had that before at any other dealerships. A huge deal for me, because I have had bad experiences before, buying vehicles. Carolyn is exemplary in ever sense of the word. Exception at her job, and an outstanding Person. It was a joy to work with her, and I will continue to do so.

Great people that see the needs of the customer as soon as one checks in, Bravo Hyundai of Ocala .If anyone wants a car with class and reliability but a Hyundai Elantra .

I would never own another vehicle than a Hyundai Ive had three Hyundais and I have been very satisfied with them

First time buyer with Hyundai as of yesterday. Brad was our salesman & he was great! Hands down extremely happy with how fast and smooth the entire process was, how knowledgeable and nice Brad was to us and the options of vehicles they had to pick from.Would definitely recommend to family and friends who are looking for a new car to stop by Hyundai of Ocala. Ask for Brad and enjoy the experience!

Excellent teamwork. Great explanations of the car and how things work. They fitted the car to me! It was exactly what I needed and when I went in I didnt really know what I wanted.

Phyllis in the service department went way above and beyond the call of duty!This was the best service experience I’ve had at any dealership!

Another great service visit. Thanks again for always taking care of me. I love KIRSTIE shes the best. Love her smile 😃.

We were having a problem with our Sonata 2017 and the mechanics could not find it when they test drove it but when the service manager took us out and tested it he found that it was not the car but us letting off the gas pedal as we rounded a turn in the corner, then when we would push the gas pedal down it would hesitate for two or three seconds. Thanks for the help in making me a really happy Hyundai customer. Sincerely, Mrs. Noell Heater

My wife and I were looking for a new car for her and found it! Dealing with Carl Gregg and his wife was the best car buying experience that I have ever had. Kudos also the the finance team as well for their prompt service. We had such a great experience and felt we purchased a great car at a great price that the following week we purchased another new car from Carl.

This review is solely based around working with Mrs Phyllis who was a pleasure to work with she has manners, treats people with respect, and gets the job done. It was nice to have someone acknowledge and check on if you have been helped instead of just looking at you and chatting with their co workers.

We bought a Hyundai Palisade from Jenkins in December 2020.We originally weren’t going to buy from them because we had a previous bad experience the first time we went to looks at the Palisade - we were refinancing and wanted to check them out because we knew we were going to buy one - but we’re pretty much ignored because we weren’t buying then - they didn’t even unlock or open any cars for us! That was a serious turn off.We went back when we were ready to buy with the intention of only test driving to make sure that I liked the car and then we were going to drive to Orlando to buy.However, our experience with Carolyn and Nico was so amazing we decided to stay and buy - ONLY because of them. They spent time with us, spent time in the car with us, discussed our concerns with us, and worked with us on every step of the purchase.Post sale, when I came in for my 1,000 mile check up and check in they made it a point to check in with me and see if I was still enjoying my car.So far the service experience there has been good as well.I have seen reviews where people had issues with purchasing from Jenkins Hyundai - but this is because they didn’t see Carolyn & Nico.

Great service experience. Thank you. You are appreciated.

I hope that the Service Department is super proud of taking advantage of 80 year old women! My grandmother had went to three mechanics who told them there was not anything wrong with her alternator and it was an electronic issue and they needed to bring the car to a Hyundai Dealer. She brought the car there and your service department told her it was the alternator and replaced it and charged her over $800. The very next day the car would not start again. The service manager refuses to do anything to help remedy the situation. I am so glad that your department relishes on taking advantage of elderly women on a fixed income!!! I would like to let everyone to know the true nature of Jenkins!!

Stay away from this dealership. They tried to lease my senior citizen mother with an 850 credit score a $23k Hyundai Kona base model for $470 per month with $3k down even though the same vehicle is advertised on Hyundai.com for $228 per month. When I questioned the general manager Sal about it he was dumbfounded. He tried to tell me something about a bogus dealer package of mud flaps, pinstripes, paint coating, and Freon in the tires was added to every vehicle at a cost of $3k. Bringing the total cost of the car to $26k thus making the lease payment more than double the advertised price of the car. After investigating further I found out that this dealership was trying to charge over $6k dollars in profit. Clearly this dealership preys on the elderly and takes advantage of people. Disgraceful. Please stay away!!!

I am so happy to say that I am now apart of the Jenkins Huyandai of Ocala! They worked diligently to get me and my family in our 2020 Dodge Durango. Carl Haehner, Tyler Tipton, and especially Salina Pistone and Hailey made my experience in car searching and buying effortless. When I had trouble they didnt give me the run around. Im glad I chose this dealership and would recommend to gor anyone looking for the comfort of car shopping and a great deal! I would give them 10 stars if I could 🌟!!!

Best service department. Efficient, comfort waiting area. Service timely.

Worked with us on a deal and helped make the experience as quick as possible. Matt was very helpful during the whole process and I highly recommend him. Would definitely consider this place first next time around

Visited finance mngr...Haley Casko..Beautiful, smart, very knowledgeable...

Phyllis is so great. Anytime that she is my service representative I feel seen and heard. Give her a raise!

Great service and great price. Ill be back to buy my 3rd car from here. Thanks Jenkins Hyundai!

Nobody cared enough to even come out and greet us. Much less sale a car

I was treated exceptionally well and with the utmost respect. So very happy to have done business with them.

Purchased 2 vehicles here and get them both serviced here. Customer service is consistent, efficient and helpful. Only complaint is why 2 hours for an oil change with a 9:30am appointment?

POOR SERVICE BAD MANAGEMENT My daughter took her car here for an electrical problem. There was a recall on it that she asked them to fix which causes the type of problem she had. They had to jump start it when she picked it up. She asked if it would break down on her, and they told her it was fine, just drive a little to recharge the battery. She went across town and parked and it wouldnt start again. When called the Service MANAGER told her it was her problem and refused to help or take responsibility. It was a dead battery. Of all the extras they tried to sell her, could they not diagnose a dead battery (offered to replace a wiper, replace brake pads?)

Service Advisor Michael and Porter Will were excellent!

Good service, they were able to get my car in and out fast

I bought a Kona remotely from Jenkins Hyundai of Ocala. I spent many years as an experience designer for large retail brands and must say, the experience was excellent. I never even saw the dealership, and it was perfect--from first inquiry to personal delivery. I felt extremely supported and the negotiation process was very fair--Im very pleased and would recommend these folks highly. *And shout out to Rocky...thanks for everything Rocky!

I was a walk-in. The “service” light was on, but the car was running fine. They took my car right-away and found the tires needed to be rotated. That, an oil change, and I was out in 30 minutes!Great job, folks!

Carl is a exceptional salesperson. I will sure recommend him to a friend 100%

Best experience in a dealership, best car ever! They went over and above to ensure I was pleased with the deal. thanks to my new Hyundai family at Jenkins I drove home with the perfect new car same day!

Came here after having a horrible experience at the Jenkins Kia of Ocala. Brad was a breath of fresh air and really helped me and my mom find the perfect car for our price point. 10/10, thanks Brad

Very pleased with the Service Department they were couteous, professional and speedy, with my recall, oil change and tire rotation.

We came in for an oil change and tire rotation and left with a brand new car! Friendly and knowledgeable salesman and we took a test drive with them I was very very impressed. Also while we waited in the lounge, wake up free donuts and coffee. If it wasnt for the pandemic, we would have got fresh donuts instead of packaged.