Ricky and Mark arrived on time. They were very friendly and professional. They installed 6 windows and their workmanship was outstanding, very clean and neat. They cleaned up after themselves. The windows look perfect and overall, they did and exceptional job. Will be going back to them for future purchases/products. Would highly recommend Westshore Homes and if you get Ricky and Mark, you wont be disappointed.
The installation team arrived on time. They prepared my home so it was kept clean. They installed a new walk in shower. They were very professional and explained very aspect of the project to me. When the job eas complete they cleaned up like they were never there. I felt very good with them and they were very personable. I would recommend West Shore Home for any bathroom remodel. Doug F.
Our Job Number is #234777. Ross and Ashley. West Shore Home did an Amazing job on our windows for our home. They were very professional and Efficient! They had all our new windows installed and had them all done in 8 hrs. We definetly would recommend this company to anyone! It may not be a big deal for some people, but I am very picky when it comes to caulking and these guys did absolutely BEAUTIFUL on the caulking park of it. Everything is just BEAUTIFUL! If you have any job that needs to be done in your home and you want it done right; West Shore Home is the company to call! You wont regret it! Thank you so much West Shore Home for helping keep my family safe and giving it so much more Beauty! We couldnt have asked for a better job done!
Emma and Damon were Fabulous!Prior to installing the walk-in shower, they removed all old piping, insulation, and checked to make sure water pressure was okay. Emma and Damon were thorough, careful, and took time to answer our questions and provide information about the work being done.Thank you Emma! Thank you Damon! I was very impressed by your attention to detail and the care you exhibited during the entire installation, from break down to clean-up.
We are very pleased with our new shower install from West Shore Home...they converted our tub, in the master bathroom, to a walk in shower and it looks fantastic! Everyone was terrific, from our sales rep, Ryan, to our installers, Joe and Kate B! Joe and Kate were very courteous and professional, took great care to ensure they kept everything in their path protected and did a wonderful job on the install! Thank you!!
Patrick G. and Martin (with the help of Ray) installed 10 replacement windows in my home (J-208292). They came prepared, had obvious skill, and were most professional. They completed the work in about a half day, which thrilled me! They were neat, clean, and cleaned up 100% upon finishing the job. Honestly, other then the new beautiful windows, you wouldnt even know they had been to my home -- they were that respectful. I rate the installation team of my West Shore Home windows a perfect #10. West Shore is lucky to have these gentlemen on their staff!
Rich V. and Vincent arrived on time to install our Kohler walk in bathtub, which is very unusual with our experience with workers we have had. They were very professional and knowledgeable and went over everything that they were going to be doing before starting. They completed the job in a timely manor without any problems. You have employees that are conscientious, knowledgeable, well trained and customer friendly. They are keepers
Jake W and Brandon Y did the work in my mothers bathroom. During the remodel they kept her informed of each step. Before installing the grab bars they checked they height and angles before installation. They also amended the contract when she need to add in a shower chair for her safety. They all took the time to make sure that she had everything to keep her safe. Thank you for the wonderful work and compassion that you showed her during this time.
My wife and I absolutely love our new windows. They were installed last week by Mr. Marc and Mr. Patrick #206759. They was professional, on-time and explained everything they were doing during the installation. They were able to complete all 18 windows in two (2) days. We were even able to reschedule one (1) of the installation days to Friday, due to the tropical storm that came through. We wanted to ensure the crews safety and well being so we moved 1 day. We will be using them again when we are ready to get our news doors and even the master bathroom remodel we want to do. Thank you for a fantastic team and experience.
I had a new bathtub, walls and shower installed through West Shore Ocala Florida. My installers were Cameron and Nova. I was impressed with their professionalism the minute they walked through my door. They did a beautiful job and the installation went smoothly and their work was excellent. They even carried out a heavy cast iron tub in too. I would highly recommend this company and use them again for my new front door. Thanks again Cameron and Nova. You are great!
Shower install very professional and thorough. Will recommend. Service techs were Brandon Y and Will N.
From the time the Salesman Willie Caison provided us with an estimate until the crew of James, Craig, Patrick, Zach, Mark, Martin and Walter all from the Ocala, Florida location completed the work today they conducted themselves in a professional manner representing West Shore Home very respectfully and the work they conducted was above our expectations. The doors and windows give our house an exceptional new curb appeal. We could not be happier with the service or the product. I would recommend them to anyone especially if you are building a new home. May God continue to Bless this company and its employees.
Dan C. Was very professional when he removed our old shower and installed a new one. He worked tirelessly. He also spoke with as he proceeded with each step of installation so I could inspect the work and understand the process.I recommend West Shore Homes to all who need a tub or shower replacement! If you have your choice of installers I 100% recommend Dan C.!!👍
Job# J-238080Dan C and Brandon Y were some of the most professional people Ive had the pleasure of dealing with. They were very helpful and did amazing job on my bathroom. It is absolutely stunning job. Would recommend to anyone.
Alec, Tyler, Jake, just installed our walk in tub. We could not have asked for a better team.They were friendly and very professional. Outstanding young men. The tub was installed and the bathroomWas left very clean. West Shore Home should be very proud to have this team working for them.J-240225Arlene and Joe Weintraub
We purchased the tub to shower installation. Our installer was Cameron. Cameron arrived at 0915 and completed the project by 5:15. He was meticulous, professional, courteous, helpful, knowledgable and answered any questions we had during the installation. At the point of shower shelf and grab bar installation Cameron checked with my wife and I to ensure the proper placement (where we wanted the shelves and grab bars). The whole experience was pleasant and took the worry completely out of the equation one normally faces when having contract work done. Thank you Cameron of West Shore Home
Job # j-233020 Joe & Jean Harrell. Cameron & Jenny were so professional. Did excellent tile removal and new shower install. Recommending to all we see. We appreciate all the hard work. You said we might be a 2day project but they expertly did it in a day 🤗
Cameron, Carson and Joe removed our old tub and installed a new shower. It was beautifully done in a short period of time. They were all very nice and professional. I would highly recommend this company and this crew.
Patrick G and Jack arrived on time and started working immediately. They didnt stop until the job was completed. They were professional, courteous, friendly, knowledgeable about the windows. They cleaned up inside and outside the house and put everything back in place before they left. I would hire them back anytime. Great company to work with! J-171095 Roxanne
West shore homes put in a new walk in shower for me. I was astounded by the way put up 3/4 inch ply wood on the walls and the base of the unit> They did not just over the existing stuff! I was amazed! It has to be the sturdiest room in the house! I didnt want a job done half-as* ed like some companys do! If you want your bathroom done with complete confidence and knowing its guaranteed for life I highly recommend West Shore Home. 5 stars to the guys who put in Travis and Casa and to 2 other who have helped to install!
Reiniel and Michael were on time. We had introduction and immediately they checked out the task at hand upgrading my shower stall area. They continued working efficiently until the job was completed. The were very professional and respectful. My new shower looks beautiful. Job well done Reiniel and Michael.We had 2 services done on the same day and West Shore sent out 2 (2) person crews one crew worked on our shower install and the other crew Patrick and Jenny were on time and punctual as well. Patrick and Jenny were both very professional and very experienced in their jobs and the positions they have. They all gave excellent respect to my home and appearance. They were more than glad to answer any questions my wife and I had. Whatever we pointed out they were more than happy to make it right. My wife and I are extremely happy with our experience with West Shore home and there employees. We just hope they stand behind their products and services for the long haul. That part of the story is still to written.
# 170223West Shore is number 1 for window replacement. Had 17 Windows replaced. The quality and service was excellent. Everyone from Chad in sales to Rob that took the measurements and the crew Marc,Martin,Patrick,Jack,James that did the install were all professional. Its been about a month and the difference in noise and temperature is significant. Our enclosed front porch is like a whole new room. Would recommend and hire them again. Even the inspector was impressed with the quality of work and said hed have them do his Windows.Thanks everyone at West Shore Home!
Job# 205982. Best installers Ive ever hired. I needed two showers installed on my second floor. The crew came with six (three for each shower). All 6 were very professional and personable. They worked until the job was done and it looks great. Thanks to Jake, Tyler, Mike, Cameron, Nova, and Megan for making this installation quick, painless, and rather enjoyable.I fully recommend West Shore and this crew specifically!!!
Thanks to West Shore for the new shower installation. Salesman Wally S. did a thorough job of explaining all the options and setting everything up to take place. April, Leanna and Nate did an excellent job on the installation and clean up afterwards. Hope it holds up well, only time will tell. It looks really nice.
James and Martin were wonderful installing my new windows. They installed double hung replacement windows (7) of them in 5 hours. Their work was professional and the cleanup was impeccable. I would highly recommend West Shore Home and specifically, James and Martin. My Job #: was 175033 and I would love to see them both rewarded with $20.00 EACH.
My sales rep was Mr willie Carson. Did a fantastic amazing job. My 2 installed was Tyler and Paul. They did a awesome job. My family is well pleased. I appreciate the awesome job they did.
Damon was great! Definitely destined for management or a much larger roll within West Shore Home. Wonderful work ethic and nothing but great things to say about the company he works for and their products. What an asset you have in this young man.
We had a tub to shower conversion on June 3, 2021. From the time Tyler and Jake arrived to the time the left they didnt stop. They didnt rush, just knew what needed to be done. They kept us in the loop on what was going on. They were very professional but personable. The finished product was beautiful! Ive included before and after pics.
Shane and Johnny were our installation crew. They did a wonderful job on our bathroom shower upgrade. They explained everything that they were doing. I felt bad that they had to work long days without breaks. Our design consultant Shannon was good. He guided us through our design wants. The only fault I had was office personnel not being thorough on their job. Promised calls were never made. Never returned calls.I really think Shane and Johnny are top notch. Job #224012.
We had the shower replaced in our master bedroom bath and it is absolutely beautiful. Shane and Johnny were on time both days and virtually worked without a break to finish the shower (Job 224807). They were very professional and fun at the same time, their work is incredible, as I said earlier they really did not stop for breaks, the job was finished on time (actually a few hours earlier than we had expected), and they left both the bathroom and our garage clean. We made the right choice going with West Shore Homes to replace our shower. Thanks Shane and Johnny!!!!!
We had a tub/shower combo replaced by West Shore and are very pleased with it. Cameron and Emma did a great job, friendly, fast and left the place clean. Only one day for a whole new install, looks great!
We had showers in both master and guest bathrooms. The install team for the master bath was Jerry and Owen. They listened to our concerns and answered all questions professionally and patiently. The work was fantastic. The guest bath installers were Joe and Terrance. They, too, did an amazing job. In addition, they were here precisely on time, looked professional, and cleaned up everything when they left. Five stars for everyone. Our point of contact, Chad answered questions and concerns via email in a timely manner. We were very impressed with the entire team and would wholeheartedly recommend to anyone.
They came, they saw, they install, they were very professional their foreman/supervisor even had time to sit down and explain everything to me they were Marc m - Marc L- Dan and yes I would recommend West Shore
Jousley & Casanova were courteous, knowledgeable, and paid close attention to detail. Their workmanship, and communication skills are highly commendable. The installation was definitely A+ service.
We could not be MORE pleased with our shower installation. It was a nightmare to say the least before Jason S, Dan C and Jason I got hold of it.The gentlemen were friendly, explained everything to us as they went along, and made some great suggestions as to how to improve our initial plan. They worked so hard while they were in our home, and they made sure they cleaned up beautifully when they left.I cannot recommend #WestShoreHome enough and especially the team we had working on our nightmare of a shower. No matter what challenges they faced, they overcame them and now its a thing of beauty!
Excellent experience from start to finish.Great, veteran friendly company.Ryan (the sales rep) really went above and beyond answering all my questions for this project and any potential future needs. He even checked on the status during his vacation.The installers, Samuel and Marcus, were timely, friendly, and did a great job.Each step of the way, going out of their way to ensure I was happy with the end product. They even mopped my floor after installation!
We needed a tub removed and a walk in shower installed. Salesperson Tiffany Snead was relaxed, answered all our questions, and never made us feel rushed. Installers Shane G and Johnny worked as a team to complete this project in one day, even though a particularly difficult demo initially put them two hours behind schedule. They were personable, professional, and extremely patient with my mother who has Alzheimers. It is challenging in FL to find competent home remodeling folks, and the fact that they use their own people, NOT subcontractors, is what initially sold me on their business. I am thrilled with our new shower, and my mother is SO much safer now than when she was stepping into a bathtub. My sincere thank you to Tiffany, Shane G. and Johnny for a wonderful experience.
The crew J-23177, Dan C. & Harley H. did an outstanding job!Very dependable professional workers!
Shane and Shawn our installers were stellar in throughout the installation process and we love, love our new walk in shower. They arrived on time and their professional manner in carrying out their job was above and beyond. We feel we live modestly in our modest home but they treat you with the highest respect and care. We needed a team that could help us navigate through this time I’m also battling cancer, to be overwhelmed by the superior service and care through everything is certainly in understatement. We did our homework of course but sometimes reviews don’t always measure or meet expectations but now we know why West Shore gets so many 5 star reviews. Thanks gains to Shane and Shawn as well as Eric Baker that helped make our home meet not only our needs but give us the quality we desires. SincerelyThe Smith’s
Shane and Johnny (work order #207547) worked steadily, explained the process, and left us with a brand new shower and no mess. The guys were friendly and courteous. I admired their commitment to leave us with a job well-done.
I had a new shower installed in an old bathroom which had many years of leaks. Travist and Andre were the installers who were great!! They protected my floors and left no mess. Always courteous, very knowledgeable and professional. I love my new shower!!I highly recommend West Shore Home. (They also did replacement windows throughout my house several months ago.)
The installation team of Jason (lead), Dan, and Tyler did a great job from the start to the finish. They were extremely efficient and hard working. The team protected our home and clean up upon completion. The paid specific attention to what we wanted as a customer. The 3rd Tier acrylic materials and brushed nickel hardware with the shower heads_adjustable height really sets off the master bathroom. Gage covered the sales aspect and West Shore Home Corp very well and had excellent knowledge and presentation of the product. Absolutely 5 Stars.
The installers, Reiniel and Johnny, did an excellent job. The shower stall looks wonderful and they were superb at cleaning up. I highly recommend this company!
J-180427I had my windows installed on 05242021 by Patrick G and Zach with West Shore Homes. I went with West Shore Homes after receiving several quotes from other companies and they were by far, less than any of the other companies. The windows are beautiful and I noticed the difference immediately by the amount of heat not coming through.I cant speak highly enough about the services they provided installing my windows. They were ontime, professional and were very accommodating with all my questions, not to mention the outstanding job they did.I highly recommend them for any window installations.
Anthony and Jake j-22684 was my installers they came to install a shower in my master bathroom, they were very professional was on time and made sure that all my questions was answer. The work was hard but they got it done, I am very please with the finish product and loving my new classy bathroom.
Jake West 227680 was great did excellent job did shower install in one day by himself.Great asset to the company.Thanks
Marc and Martin were GREAT!!!!! They were friendly, professional, and very knowledgeable about there job. I couldnt have asked for better service, they represented your company wonderfully!!!!! If I decide on the door installation I would like for it to be them and no other, Thanks!!!! #207473
205088 Tyler and Jake, did a good job installing my beautiful shower. They were very knowledgeable and displayed great care to make sure every minor detail was perfect! They take pride in their work. Would highly recommend this company.
On May 5, 2021 a team from West Shore Home installed a new walk in shower in our guest bath. The install team Cameron and Brook were prompt and got straight to the job. They made sure our home was protected and kept neat the entire time and kept us informed of their progress. The whole project was completed in 6 hours and everything looks great! Thanks Cameron, Brook and West Shore Home.
This is the worst company I have ever worked with! If you want a Kohler Walk In Tub this is the only companyThat installs them in southern Florida. They are not reliable, unprofessional and after one month still have not completed the tub!They don’t return calls, messages or keep promised dates.I am surprised that a company like Kohler lets this company install there products!DO NOT USE THIS S COMPANY!!!
From the beginning with sales rep Jeffrey B. of West Shore Home was very informative and professional. There was no pressure for us to make a decision that same day. The project was scheduled much sooner than we anticipated and only took one day to complete! Tyler and Jake worked very hard and did a beautiful job. They were both alot of fun, and yet professional. Thanks to all!
25 minutes agoALEC & NAT- #J170668 who were the installers from the Ocala FL office. I had tub to shower conversion and remodel. They worked very hard and were very courteous and did a great remodel. Alec & Nat went above and beyond answering all my questions, they were fantastic, knowledgeable, professional and even went further to include me in on the grab bars and shelves on what height would be best. They cleaned up after the work was done then explained proper cleaning procedures and warranty. They deserve to have a 5 STAR REVIEW.Also would like to shout out with a 5 STAR REVIEW toJUSTIN WALSH,Design Consultant Rep from the Charlotte NC office who did a thorough job of explaining all my options and worked quick to set everything up to make it happen. Justin also went above and beyond answering any questions I had. He took the time to listen to my needs and put no pressure on me from start to finish.Thank you West Shore Home for my new bathroom, it looks fabulous and very happy I did it. I would definitely use West Shore Home for any future jobs I have. I would also recommend them to anyone.Thank You againFrom a very happy customer in the Sunshine State
Jason S., Leanne, and Tyler G. (job #179911) were very professional. They transformed our out of date looking shower into a sleek modern design and made the installation process very quick and professional. The team was very friendly and explained the process well. They answered all questions with a smile and were a pleasant to have. The company as a whole has given us tremendous service and we are grateful. We will definitely be contacting for the next remodel in the future. We couldnt be happier, absolutely love it 😍
Had walk-in shower installed by Shane & Johnny, Job 225963.Excellent work above and beyond what was required.Their work is rated as #5!Worth the two month wait. Paul & Barbara Adrien, Eustis, FL
Shane, Larry and Shawn E, were here prompt at at 8am with a window of 8-9. Laid down protective coverings on the floor, and got to work immediately. they demoed out the old tub and kept the dust to a bare minimum, very neat and clean. had the new walk in tub in nd complete by mid afternoon. it was a great looking install, and everything works great. very happy with the Install team, their professionalism and their cleanliness.
Ryan, who was our Sales Rep, was also very informative. He kept us advised of everything from start to finish. We were even able to get our shower completed prior to the original scheduled date, as supplies got in earlier than anticipated. Tyler & Shane were the installers on our shower remodel. It looks amazing! Just like I wanted, they were able to do it all within 6-8 hours. They were professional and we recommend that you use their services. We look forward to working with this company again in the future.
Yousley and Casanova did an exceptional job installing our new shower unit it looks fantastic my wife and i are very happy thanks West Shore!!!
J 229 750 (shower installation) was completed on time and with good quality work by Dan C. and Harley H. Will recommend to friends.
We had a Kohler walk in tub installed today. Our installers were Devin and Chase. They were right on time, did a good job and were very efficient. I would highly recommend them. Richard was the electrician. He also did an outstanding job. Thank you for sending them.
The crew of 3 Jason S., Jason I., and Dan C., got here at 830 am, were done with my new shower by 2:15pm the same day, gone by 2:30pm, the quality of work is great, the guys were easy going, and my kids now have a bathroom better then my wife and I. i am posting before and after photos. Also would like to thank our sales rep Ryan, took his time and even corrected the price to save us a ton of money., thank you for everything.
Jenny and Emma did a great job, they are at time. They are personal and know there job. I would use them again.
I had a shower with a new window redone in my home by Tyler and Jake (Job #J-164395). They arrived at the appointment time, explained the process in detail, answered all my questions and cleaned up after the job was completed. The removal and install was completed in under 8 hours. It looks great! Great job guys. Kenny
20k for a walk-in tub is a rip off of a dying man.didnt even include finished walls. found bill and will be reporting to crimes against seniors. Will be checking with estate lawyer for other options. was there when he got estimate and he thought was 11,000 dollars not 19,000 plus for changing tub only. ill follow up with Kohler also.
I had a shower redone in my home by Shawn and Shane (Job #J-177341). They arrived at the appointment time, explained the process in detail, answered all my questions and cleaned up after the job was completed. The removal and install was completed in less than 8 hours and I am very excited to be using my new shower. Chad the salesman did a good job of explaining the product and process before hand and had great communication also. After having bad experiences with other contractors in the past I was very impressed with how smooth this job went.
We had a walk-in bathtub installed on 6/5/2020. The team showed up on time. They got right to work by removing the old tub and installing the new one. Then, they cleaned up and were out-the-door all in less than 5 hours!! We were amazed at the expert installation and the gorgeous result! The installers, Richard and Brian, are quality tradesmen and welcome back for any of our future projects! Pam - Lakeland, FL
Wally gave me a great price for the many windows I needed replaced. Marc & Martin were very professional. They arrived on time and finished the job at night fall. They installed the windows with great workmanship. They cleaned up afterwards and managed to accommodate a 14 foot window opening without any flaws. I’d recommend this company to anyone. The windows are of solid quality and great installation work. Thank you
Hello my name is Lynward, I just wanted to commend West Shore Home for a job well done, I also want to commend Tyler and Paul for a awesome job as well, their professionalism deserves a five star rating.
Love our new shower! Dan C. and Joe E. were on time, courteous and did an excellent tub to handicap shower install...they even helped my husband get up after a fall. West Shore Home is lucky to have such nice, hard working employees. Thank you Dan and Joe!
Dan C. and Ray converted my tub to shower stall in one day. The did a fabulous job and were courteous and very professional. I would recommend.
We just purchased two Kohler walk-in tubs from West Shore Homes. From the first visit of the saleslady to the completion by the installers we could not be more satisfied. Kristina, the saleslady, was on top of her game and answered every question we had. We had scheduled a visit the next day from American Standard but was so impressed with her knowledge of the Kohler walk-in tub that we cancelled the visit. We were told it would take 6-10 weeks for installation, but here it is two weeks later, and the installation is complete. Not enough can be said about the installers, Rich, Jay, Brian, & Paul (not to mention the two electricians). They showed up on time, were very courteous, and completed both bathtubs in one day (it was supposed to take two). The installation was flawless (see pictures) and they cleaned up everything afterwards. We could not be more pleased and are looking for to enjoying these walk-in tubs for the years to come. Thanks West Shore Home!
Job 206816 - I had the second part of this job completed - the bathroom window installation - with Rickie and Mark. They called when they got stuck behind an accident, and let me know the time of arrival. Very likeable guys; worked efficiently, and very conscious of me working in my office right next to the bathroom. They made sure to match the outside trim to the other window on that side of the house! I did not expect that at all! They cleaned the area before they left. I couldnt be more pleased!! Thank you both!!
Thanks Patrick G., Zack, Marc, James & Jack for making our window install as painless as possible. They even very considerately left my office until last since I was working. A+ work guys! For future reno needs we will likely be calling West Shore :)
The job was professionally done. After the 24 hour wait and I stepped in my new shower is then I realized my shower was made smaller in size. As nice as it looks I am not a happy camper with reducing the size of the shower. My husband gave a five star review but in my heart of hearts I can not. The worker was very professional I will not take that from them. So my review is a little different. I loved my shower the size it was and I love the new look not the new size.
My husband and I had our tub turned into a walk-in shower with a seat and our old tile shower updated. Shane, Shawn, Tyler and Jake were just wonderful and allowed us to view each step of the process until completed. They were thorough and very professional! THANKS! Job # 174818
I truly appreciated them coming early and getting started. That type of service is hard to find in this area. They were professional and never once stopped working. They kept my house clean and were very respectful of the surroundings. Thank you for another well done bathroom renovation. Thank you to Dan and Joe from Ocala.
Tyler and Jake installed our bath tub yesterday (job # 175847). They arrived on time (at 9am) and were done at 3:30pm. They worked hard, were very professional and did a fantastic job!! The tub looks awesome! We are very happy with how it turned out.
Installers Cameron and Emma replaced an old jetted garden tub with a nice walk in shower. Very nice 👌
The installers were very good and great to work with.the materials were great and the installation was great
Dennis R and Mike R did a great job with replacing our grungy tile shower with a new bright and shiny one!! They had some obstacles to overcome, but persevered and the results are lovely . Thanks Dennis&Mike!
Dan C. and Joe E did an amazing job installing my teens new shower! They were efficient, professional and neat. Love this!!
West Shore Home remodeled my shower and bathtub and it looks incredible!!Nathan V. and Joshua J. were the technicians that completed the project and they went above and beyond to do a great job!! I would definitely recommend them to anyone! My bathroom looks great now and I couldnt be happier.
Rich Vilardi and Vincent LaMarca were beyond outstanding professional installers of my new Kohler Walk In Tub.. These guys worked diligently to provide a most beautiful tub and surroundings. They worked patiently to produce a perfect product and they were both very kind and respectful and did not mind me asking questions. The results are picture perfectly magnificent. I appreciate their diligence and commitment to excellence. thank you both and thank you WestShore Homes
Installed shower men worked dilligently all day and did an excellent job
Thank and recognize: Ray,Joe and Emma the installers who did an outstanding job on the shower replacement from tube to walk-in.
The COVID-19 VIRUS Pandemic caused delays with receiving materials needed for my job, and an area manager intervened to manage my order. M0y new shower install was completed on 7/22/21, in one day as promised, and the workman (Reiniel and Jhonny) were very professional.
Andrew my salesperson did an excellent job. Professional, knowledgeable, courteous and friendly. I like people that are easy to deal with and not pushy. The door is beautiful. Sam and Marcus were on time and very professional. Courteous and friendly. 100% happy for the overall service of the job. That is the type of people i want to deal with. And that’s the honest truth.
Tyler and Shane did the work (installing a new shower) we contracted for. They arrived on time, worked assiduously, were very courteous, and did a fine in our remodel.. They cleaned up after the work was done and explained our warranty and proper cleaning procedures. They both deserved my five star review!
Had a tub to shower replacement. Sales guy Brian Meseroll was great. Installers Travis and Andre were excellent. Giving a 5 star review in hopes that the installers get their bonus as they were excellent.My only complaint is with Customer service and ability to reach the person you need to speak with wasn’t great. Telephone tagging and leaving messages, very timeConsuming and frustrating.
We have had an excellent experience working with West Shore Home for our new window installation. The salesman, Ryan was prompt, attentive, knowledgeable and very professional. The windows are high quality and beautiful when installed. Our installation crew (Bob King, Austin Skeen, Mark Mainville, Marcos Bell and Patrick Banks) was able to complete the installation of windows in our entire house in one day (twenty windows). The crew was professional, polite, clean, courteous and explained everything during the process. They made the installation a breeze! We would definitely do business with West Shore again and highly recommend them for your window needs.