Needed protection for my life and to understand the kind of protection was best. Came to see my agent and I was super satisfied with her product knowledge. I am leaving now with my lifeprotected I will always recommend Steph!

LOVE them!! They are so good to me and my family! I have a great rate that I’m comfortable with paying 😁 thank y’all

I have been with State Farm for many years before moving to East Tennessee and choosing Stephanie as my agent. Choosing her has been one of my better decisions. I have NEVER had such superb, over the top service! If you have a question, it will be answered in a detailed and timely manner. She makes sure you have every opportunity to get coverage on anything you find necessary. She and her staff are friendly and available. I highly recommend Stephanie and her agency!

Absolute best agent out there. Love Stephanie.... shes always very helpful, knowledgeable and very pleasant. Ive called her 5 minutes until close and shes picked up the phone. I would seriously give her 10 stars if I could.

Stephanie has been AMAZING! Both of our boys had a car accident within a week of each other. Stephanie and her staff have been so great and has helped us all along the way!

My agent, Stephanie Hale- Smith is amazing! She is not only a professional at what she does, she is also very responsive and supportive to me as a customer. I feel like apart of her family.

My Agent is Excellent, Compassionate, Thoughtful and understands the technology of insurance! CALL STEPH for all your insurance needs!

What an awesome experience being with Mrs. Hale-Smith and her remarkable team! I have been with them for more than 5 years, using multiple policies, and every time I am treated with care and respect . They focus on not only providing you with the the best policies, but also take time to help you understand WHAT YOU ARE SIGNING !! A feat most services do no not offer. I highly recommend contacting this team as soon as possible for your insurance needs.I guarantee they will not let you down !

Statefarm has been the best insurance ive dealt with! They call and tell me the best ways i can help my family overall.

Been with stephanie a few years now. They have given me great rates and great service. If I have any questions they help me. The reason I started with them is I got a great rate on my motorcycle.Im not an easy customer, constantly adding and removing coverages. She went over my coverages and didnt try to oversell me anything, just helped get adequate coverage.Really appreciate them.

If you are looking for a great insurance agent that will educate and make sure you have the right coverages and financial tools in place, Stephanie and her team will take care of you. Whenever I have an insurance need, I make sure to call Stephanie.

Stephanie is amazing, and very professional. She is always there when you need her.

My Agent has been my agent for six years and always take my calls and help in any way all the time. I highly recommend her.

Stephanie and her team will treat you just like you are their best friend! She is a fabulous lady to be insured with and gives State Farm a wonderful reputation. My family and I have used Stephanies office for multiple loans including home and auto. Highly recommendable, very personable, and overall a superstar when it comes to insuring you, and your family.

I walked in the office Stephanie greeted me with a smile 😊 helped me with every step in providing me with car insurance on my car with the best rates and comparisons to other companies I love her she even gave my daughter crayons to entertain her I felt like family

I have had insurance with State Farm since I turned 16. Now that I am an adult, I am completely satisfied and thankful for all of the help and knowledge Stephanie with State Farm had provided me with!!! She works hard to get you the best insurance for what you need any the best prices!!!I highly recommend!!

I have been having privilege to having my insurance with Mrs. Hale-Smith for three years. She is very professional, responsive, and she gets the best value for your needs. We met with her at Panera Bread and I feel lucky to meet with her ;).

Stephanie is amazing! Ive known her for many years and she is a true dynamo! Super intelligent, professional, honest, and always a pleasure to deal with.

I’ve been with Stephanie Hale Smith for over five years and I enjoy the service I receive from her office. She always looks after me and I truly appreciate it. The staff has always been courteous, knowledgeable and helpful as well. I definitely recommend using this agent!

Stephanie and her staff are one in a million. They are professional, knowledgeable, and most of all RESPONSIVE. There has never been a time when I called the office and did not get an answer to my question(s). When they say they will return your call--they DO. Ive never had to call back twice about the same problem. Stephanie and her staff define follow-up, trustworthy, and being responsive to the needs of their customers.When I needed help getting coverage on a second home in Alabama I made 2 phone calls; 1-to Stephanie to discuss my problem and about an hour later-2nd call to the State Farm agent in Alabama who Stephanie had spoken with. I had to make the 2nd call because I missed the agents call from Alabama. When I returned his call he just needed a little more information and he gave me 2 quotes over the phone and followed up by email. I was able to make a decision I was comfortable with and put a check in the mail the next day. The agent was more than helpful and I was so impressed I went by his office while in Alabama to meet and to thank him and his staff for their help. Stephanie is the BEST!!!!!!!!Oh--and Stephanie showed my husband and me how to increase our coverage for less.

My agent is the BEST! She is a friend, she tells you the TRUTH, she looks out for your BEST INTERESTS. If you want a LEGIT agent call Stephanie at Steph Hale-Smith State Farm.

Excellent service is the foundation of this agency. Unlike most Stephanie is very proactive to make sure your insurance needs fit all the needs of your lifestyle and what needs to be insured. She also is very knowledgeable and will guide you on all your insurance decisions.

I have used State Farm as my insurance company for over 50 years and been very pleased with the service; however I have never met an agent as professional or responsive to client needs as Stephanie Hale-Smith! Time after time--whether its for an insurance claim, an umbrella quote, solving an issue with a car loan, or offering options for my grandchildrens future--Stephanie is on top of it. Her attitude of servicing her clients with individuals insurance needs is unmatched. Her untiring effort gives her clients tremendous confidence that they are number 1 in her eyes. I cant say enough about my appreciation for all she does.

I just want to say first Thank you so much Stephanie Hale-Smith. You have made my family life so more comfortable by all the professional, dedication and hard work that you gave us to make sure that we was well protected and if anybody needs agent you should be the #1 agent on there list.

Great value and very professional. Mrs. Smith helped me with all my needs. Would definitely recommend to anyone!

Ms. Hale-Smith has been very responsive and helpful to our family. She is wonderful to work with!

A good place to get insurance from. I would definitely recommend it to anyone. Stephanie is a wonderful agent

I love working with Stephanie. She is an amazing insurance agent and always on it. She never lets me down. 😃

My agent Ms. Stephanie is the greatest. She has the patience to deal with me...always answers my calls, always answers my questions, always see when I drop in and help me whether its with a claim or with improvements to my coverage. I will always recommend Ms. Stephanie.

Stephanie Hale-Smith is an AMAZING agent and everyone should book through her! Not only is she great at what she does, she also is VERY caring and her entire staff team as well! LOVE her!

I just transferred my policy to this agency. They are very professional and always get back to you with a follow up. Great service all the way around!!!!

My review is for Stephanie Hale-Smith ..she helped me get a great deal on two vehicles full coverage and i also bundled and got renters insurance.i would highly recommend Mrs. Smith to any one who is looking for auto or renters insurance to give Steph a call today!

Stephanie Hale makes my experience so pleasant. She is so helpful and always gets right on my questions with such a fast response.

All around great experience. Very knowledgeable and was able to help me every step of the way. Stayed in constant contact with me giving me updates. would recommend her to anyone. She’s the best

Amazing customer service is the foundation of this agency. Highly recommended.

Stephanie is a fantastic agent! Very helpful and informative.

Best agent ever! I highly recommend.

She Is Very Helpful and Compassionate Cares For The Clients and I Recommend Anyone looking for insurance to Stephanie Hale-Smith, and Have a Piece of Mind😇😇😇😇

We have all heard the stories of paying for insurance and all is well till you need to collect. This is not what I experienced from Stephanie. She always answered my call and she explained the process from beginning to end. I could not be more satisfied with her professionalism and her personalization.

I’ve had a great experience with Stephanie Hale-Smith and her whole team! They are friendly and reliable. I know I will be taken care of every time I walk in, and they are always so happy to see me! I began my renter’s insurance with them and then opened up a few different policies for other things like car insurance and life insurance. They work to make sure that I save the most money I can with each policy but still get great quality coverage for my needs. They are also happy to adjust a policy for me any time I need and offer great advice for making wise insurance decisions — which is great because I am young and still learning! I am definitely recommending my friends to Step Hale-Smith and her team!

Stephanie is dedicated to satisfying her customers. She is hands on and does what she says. Very impressed with her abilities to bring all parties together and have a successful result. Another positive is that she returns phone calls, a rarity in today’s business world. Thanks for your hard work.Sincerely, Wendell Mcpeters

The one on one customer service was outstanding. My immediate needs were met which included a policy that provided the additional coverage I needed at a great price!!

My Agent team is very helpful and goes above and beyond to solve any issue😊Definitely recommend

She gets back as soon as she can and always provides good service! Very upbeat and you can tell she makes an honest effort to provide positive results.

The service at Stephanie Hale-Smith State Farm is beyond remarkable. They are all very well on working with their customers to get them the best coverage, rates, and deals! We thank you for all you do and your hard work!!

Stephanie and her staff are true professionals! They take the time to hear your insurance needs and always help address any questions. They have a beautiful office and provide remarkable service! 😉

Stephanie hale smith best ever

My agent was the best in my time of need. They were professional, punctual and comforting in my time of need. Thank you state farm you all are the best!!!!!

Stephanie is the consummate professional, a diligent worker, and an excellent insurance agent. Highly recommend

Never a disappointment! Always has the best customer service over the phone as well as in person! Friendly office environment! They sent me a graduation present and always ask about my family! They treat me like family every time I call and visit! Easy going when it comes to claims. Super, super helpful with everything I’ve ever needed. Highly recommend

Stephanie has been SO helpful, always thinking of ways to save me money! Whats not to love?!? The coverage for both my house and my car is unbeatable, PLUS another multi-line discount now that my fiance has joined the plan. Love love LOVE working with Stephanie and her team.

Stephanie was very attentive,To my needs.

Stephanie, as always, have amazing service. She’s been the agent that several of my family uses and I am glad to have her as mine as well. She will always talk to you as a friend and looks for your best interests. She even stayed after hours to help put insurance on my car and make sure everything was ready to go. If you need any insurance, I will always recommend coming here.

I retired, started a business in Oak Ridge, and I am in the process of moving back to East Tennessee from Alabama. Stephanie and her staff have provided insurance for the business, renters insurance for me during my transition, and insurance for my autos.She and her staff are incredibly responsive and will answer any question to ensure they meet your needs.They have earned my business with there responsiveness, professionalism, value, respect, and ability to relate to me as a customer and friend.I strongly urge you to give them a call.Al Hester

Stephanie is absolutely amazing!! Not only did she help me out with a claim after a wreck she also helped to get my into a new car. She was very helpful and was able to walk me through the process and answer all my questions.

An amazing experience ! Ive been insured with this branch going on for 4 years !! They always make sure to explain everything throughly with such a positve tone . Its almost contiagous because I am always left smiling after every phone conversation .Highly Recommend - Caleb

Stephanie Hale Smith listened to me and was the most considerate in trying to resolve my insurance needs. I appreciate an agent that goes above and beyond to meet the needs of her customers and really cares about the service they provide. Thank you for all your effort! Its rare to find an agent that is so caring and truly wants to give her customers 120%.

Personable, Very professional, very friendly, LOVE Stephanie, and her staff as well..Great place for insurance of all types..♥️⭐️⭐️⭐️⭐️⭐️ FOR SURE!!!

From the moment I walked into Stephanies office, I knew she cared about my familys insurance needs. She and her staff go above and beyond every time I have questions or concerns about our policies. I highly recommend our State Farm agent!

Stephanie is so amazing. She helps me deal with the claim and get a new car.

Stephanie Hale-Smith and her staff at State Farm can do EVERYTHING! From auto, homeand life insurance, to mortgage lending and all things financial, they have you covered. They give you everything that others offer but at the lowest cost and with personal round the clock service. This is the best insurance agency I have ever encountered! Simply the best!

I stopped by in the hopes that Stephanie would be able to assist me with an issue I was having with my previous insurance company. Stephanie could have just brushed me off as I didnt have an appointment but she took alot of her time to help me and made sure everything was squared away. She saved me alot of confusion and tears of frustration! I am so happy I chose Stephanie Hale-Smith and State Farm. I will recommend to all my family and friends! 5 Stars! 🌟🌟 🌟 🌟 🌟

Stephanie did an exceptional job of getting me to commit to State Farm because Flo at progressive was my first choice she had the better rate but Stephanie said hold a minute not so fast give me a chance to makeyou commit to the #1 auto insurance company, and of course she did it.She beat Progressive by a few bucks and so I am a very happy customer to be with the best. Thank you Stephanie

Ms. Stephanie and staff are amazing. The company as a whole is very professional and very knowledgeable about what is needed to be fully covered from car insurance to life insurance to managing finances. I wouldnt go any where else while here in the Knoxville area.

When trying to switch over from my horrible car insurance that I did have, It was super easy! The staff is professional and welcoming and fun! They do what the can for you to the best of their abilities to make sure that you are secured and safe and give you something extra to take. Truly wonderful and extremely happy I have insurance with people who care!!! Thank you so much!!!!

It was a pleasure to recently meet Stephanie in my business. Her fantastic personality and professionalism will obviously be appreciated by all who need a helpful insurance agent. Stephanie you do what you say you will and you take care of your clients. Thank you!!!

Steph Hale-Smith and her team know that brand loyalty is rooted in customer service, not gimmicky price guns, geckos, and goofy jingles. Steph’s team treats every client as if the agency would cease to exist without that client. Their attention to the details of my account, understanding my needs, and educating me such that I can make the final informed decision, sets them far above other insurance providers. The office is inviting, conveniently located, and I am routinely greeted by Stephanie when I call or drop by the office. Serious question - when is the last time you actually got to speak to the person who’s name is on the door?! Five stars to Stephanie Hale-Smith State Farm! Thank You!!

Steph and her team are the perfect example of professionalism! From claims to billing, as well as reviewing my policies to ensure I’m properly covered....they’re always helpful and very knowledgeable! I love this entire office!

Personalized, professional, thorough service each and every time. Stephanie and her staff will answer all of your questions in simple language. They are kind and thoughtful as well.

Stephanie Hale Smith State Farm is definitely the way to go! She’s helped our family in so many ways and she does it so gracefully. If you are looking for an agent who understands and only wants the best for you and your family and is very professional then please look no further! We are truly grateful for the endless support and love!- The Hundleys

Stephanie Hale-Smith and her team are truly one of a kind! They are always ready to help quickly with any situation that comes up.I love knowing she and her team always are doing the best for me and my family! Super service and wonderful personalities in the whole office! I would recommend her and her team to everyone!

Stephanie Hale-Smith State Farm Insurance Agency is second to none. I was provided remarkable customer service in securing a car loan at surprisingly a lower interest rate than competitive institutions. Service was courteous and quick with check in-hand.

Stephanie Hale Smith ..Is the best agent .Her and Katina. Assisted me on a claim I had with my truck. They went out of their way .To make the claim easy and understandable. They are very professional. And dedicated at their jobs. Im so glad I switched to their agency. They found the discounts I needed to make my insurance affordable and the coverage I was seeking without all that bloat. I tell everyone if your looking for an agent that will go the extra mile for you. Seek no further .Stephanie and Katina at state farm.in oak ridge. Are the ones you want. Thanks again .Youll rock .....

Stephanie Hale-Smith State Farm Agency has been fantastic with getting me set up on my life insurance policy. By explaining the benefits and policy and why setting up a policy at a young age is worthwhile for the future I knew I was set up for success! They are such a great team and I’m glad I’m covered! Thanks for everything!

To whom it may concern,Over the last few years it has been great having Stephanie Hale-smith and very good office staff take care of my insurance needs. As a matter of fact, I have had many State Farm Offices in the Oak Ridge area over the past many years, and I hastening to say that the present office of Stephs is the best in all respects- business, family, and helpful worthwhile suggestions.I just recently suggested a very good client to her- my daughter.Joel A. Carter, PhD.

It was a wonderful experience with Stephanie and her office, she really was a life saver with how quickly she and her team responded to my needs. Very blessed! Thank you again!

Stephanie came in the door at her office about one minute after me, by coincidence. I had her full attention immediately. She dropped her purse on the spot and sat own and took care of my need. She is selling a good product and she does it well. She is also very relatable, we talked about our kids and other things. Thank you Stephanie

Stephanie is the best at working with customers. She is not just a financial advisor… she’s also a friend.Thank you, Steph, for everything you do!

They are really nice people

Stephanie was very knowledgable and saved me a ton if money! Her and her staff have helped keep me up to date and I dont know what I would do without them!

Very nice and very helpful makes sure you have piece of mind about your coverage and explains what you are paying for.

Stephanie and her staff have been great helping me move my policies from California to Tennessee. They also worked with the lender when I bought my new house. Its the only time I can think of that Californias process is easier, but they made it easy for me.

The service we have received and continue to receive from Stephanie has been wonderful!! Whether you walk in to the office or call, you are always welcomed with a smile, hug, and her loving personality! If you are looking for great insurance coverage, this is the place!!

Great experience. We enjoyed a Customer Appreciation Lunch with Stephanie and her staff. We are long term customers of State Farm, and this is the best team.

Been with this company for two years and I’ve never had an issue or disappointment! Very professional and handle any problems you may have in a timely manner and the office staff are amazing! Highly recommend!

Best insurance team EVER. I HIGHLY RECOMMEND TO ANYONE LOOKING FOR A FAMILY ENVIRONMENT FOR RISK MANAGEMENT NEEDS.

Stephanie Hale-Smith State Farm insurance agency is absolutely the best insurance agent to have. Stephanie and her team are very professional, polite, prompt and knowledgeable. They really care about the needs of their clients.

As a business owner the Stephanie Hale-Smith State Farm Agency has become a great asset to ensuring the protection of my business and my risk management needs. As a business owner I now operate with confidence knowing all my risks are protected.

Always looking out for me and going out their way to find all my discounts. Even if I forget they follow up with a gentle reminder

Excellent customer service!!!

Awesome customer service. The Stephanie Hale Smith State Farm Insurance agency always takes care of me. Top notch service!

Stephanie Hale-Smith State Farm Insurance is very professional and knowledgeable agency that provides the best customer service. They are always attentive and prompt when I have questions and concerns regarding my insurance policies.

Update: I just brought my 20 yr old daughter a car.. I called my agent Steph Hale Smith and she was phenomenal... she found every discount that my daughter could get and when I say.. the rate was low and affordable...i couldnt believe it... Thanks Steph Hale Smith for all you did for my family... it is greatly appreciated...Ive been with State Farm for many years but with Steph Hale Smith for the last several years and I can truly say, I am glad to be under her care... She knows her stuff and will work hard at getting you the best rate... Thanks Stephanie you are truly appreciated...

Stephanie and her professional staff are always easy to reach out to, throughly answers questions and works to provide best services for all our family and business needs.Thank you, Steph Hale-Smith and Staff!!!

When I receive a call 4 years ago asking me about statefarm insurance, when I already had insurance with another company.I was blown away by the understanding of the situation at hand with my boss, who had serious health issues.When speaking with Katina, I had realized statefarm was the company to go with for my boss who was losing his insurance, no fault of his.She was so understanding and compassionate, who actually came to me and explained everything in detail, and actually wrote a better policy than what he had originally had.So In short, after seeing how well she took care of him and his property and vehicles, it was a no brainer, that she would become the best agent ever, and statefarm was the place to be.So I then left my old insurance company to go with Statefarm, which I received better coverage and pricing with a piece of mind.Anytime I have had questions or issues, or needed to review my policy, she has always went above and beyond.Katina,I cannot thank you enough for all you have done for my boss who was ill, and of course for my family.You have my vote for statefarm representative of the year.A job well done.Mr. and Mrs.David Boone

Remarkable service! A pure example of Like a Good Neighbor

Great people, great service, great prices. They have worked with me alot

Extremely easy to work with!!!!!

Amazing great agents can always count on them to get the best service and policy possible

Awesome staff & agents!!! Very informative & helpful!!!