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Laura Lynn Green - State Farm Insurance Agent
1143 Oak Ridge Turnpike #105, Oak Ridge, TN 37830, United States
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Laura Lynn Green - State Farm Insurance Agent

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Gr
Review №1

Made transferring my insurance from Florida quick and easy.

Ka
Review №2

Laura and her office staff are so friendly and professional. Insurance inquiries are returned within the same day and she’s always willing to go the extra mile to answer all those insurance questions!

Jo
Review №3

Laura got all information exactly perfection too my needs what a great relief on my 2021 smart Brand New home an for her great experience on my home insurance thank you Laura

Te
Review №4

Laura Lynn’s office is *Great* to work with. Her reviews of my coverages are always helpful, to get the best value for what I pay. Have been with State Farm for 25+ years and 5 years through Laura Lynn’s agency. So glad I changed over!

Pa
Review №5

I was new here in TN. and found Laura Lynns office right away to transfer our insurance, the whole staff was kind to us and helped us, made us feel welcome here, I really appreicate them when I have a question they are very responsive.

Ca
Review №6

Laura is great. My son got his first truck and had 3 accidents in two weeks time. I was so stressed and worried she told me everything would be alright just to give it time. Everything worked out great. Thank you Laura

Ba
Review №7

This has by far been the best Statefarm agency I have worked with. The staff and the agent Laura Lynn have been wonderful to work with..

Cy
Review №8

Weve been with State Farm for many years, but have never been much involved with our agent until Laura took over for our then-agent when he passed away. Laura has had us in personally several times to go over our 5 policies to see if there are any changes we needed to make. She has always been highly professional and friendly, and extremely helpful. Best agent weve ever been with, by far!

G
Review №9

Our family has used Laura Lynn Riden State Farm Insurance for years. Her office has always been wonderful to work with. They are kind, responsive, make it easy to make claims, and work with State Farm to get the money owed us or damage repaired to home or vehicle as quickly as possible. They go out of their way to provide excellent customer service. They are sincerely caring and professional.

Jo
Review №10

Being a fellow local business owner and knowing the office and staff for years from networking and their devoted community involvement with non-profits and charities, I went in for an insurance quote for my home, auto and business. They were very helpful and professional in explaining to me how much insurance I actually needed for what I own and am worth. What is covered and not covered. How an umbrella policy works and how affordable it actually is. They also quoted me on a car loan at the same rate my bank did in half the time. I never new they offered car loans. I wish my wife was there with me because the last company we went to, my wife was upset because they were only talking to me and not us. She would of had a much better experience here. I left there very satisfied. I love when people do not waste my time. Keep doing a great job.Thank you,Joe Everitt

Ma
Review №11

Wonderful group of ladys. Very helpful and good customer service

Na
Review №12

Best Insurance experience Ive had! State Farm offers the best product, but its nice to get a top end service from my agent as well. Laura Lynn made the entire process really easy and I actually understand what Im paying for. Ive always felt like I was being scammed before switching to the State Farm, so its a nice change. I will refer my friends and family to Laura Lynn.

Ja
Review №13

Always available to help with my concerns or questions. Highly recommend them to anyone.

Al
Review №14

I’m going to update this later, but here’s a quick rundown.Laura Once canceled my policy because my debit card expired and instead of contacting me to inform me, they canceled my policy (didn’t inform me they did either) and sent me a “come back to State Farm” flyer months later. I verified all my info with them and they had it correct, so they just chose not to inform me. Which is surprising, because the only thing she cares about is your money. Trust me, when you’re stranded in a bad storm in the middle of the mountains, she couldn’t care less. Which leads me to my second complaint.When I followed my family here she texted me from her personal line letting me know if I needed anything to contact her. I tried to contact her by her personal phone number twice and never got responses. Once when they canceled my policy and wanted to double my monthly rate and another when I was stranded in the mountains and claims was telling me they weren’t going to get me back to Knoxville. I texted her on 9/11 and then again the 21st to inform her I was leaving her company. She chose to answer that text in 3 minutes with a “gladly. I’ll make the request for you”. Still ignoring my pleas for help when I was stranded. Try and deny it Laura, I have it saved and will upload if needed.I’ve never dealt with a more unprofessional person in my entire life and feel it’s my duty to warn all of you. STAY AWAY!!!!! Find someone else. Hell, the General is probably better to deal with than her. I am going to post this on every social media outlet I know and write a letter to the BBB.I made a formal complaint with State Farm over Laura and the lack of professionalism her and her employees share (minus David, he’s awesome. David, run. Run while you can). No one in that office knows their name or they are hiding it in shame of working for this joke of an agent. Never do they give you their name when you call the office, so you either guess or say “hi no name”. Laura, I want to give you a piece of advice. In personal opinion, I think you should consider a career change.This office was the worst experience I’ve ever had with any company I’ve ever worked with.

Ka
Review №15

Thank you to the office of Laura Lynn Riden for helping me with my car and auto insurance. These folks take the time to discuss what you need and actually listen to what you want and can afford. Highly recommend!

A
Review №16

Great customer service and support, any time ive had a question she was quick with the answers or at least find the info. This has to be the best place to get insured, they genuinely care about each and every customer they have. I will never go anywhere else again....

Je
Review №17

VERY helpful and informative. Everyone there was so friendly and professional. A stressful process was made easy for me and my son! Thanks guys!

Sc
Review №18

Ive been with State Farm for 31 years. Lauras is the best agency Ive ever done business with.

je
Review №19

Great bunch of people. They go out of the way to help you get the best rates

Ka
Review №20

I found Laura Lynns Agency among a few others when I Google searched and we gave it a try a few weekends ago. We scheduled an appointment and everything went pretty easy. They seemed to keep our interests at heart and they were very nice to work with. It feels good to know that a business person cares about what I want just as much as I do and also feel the same at the end of the process.

Da
Review №21

Great insurance company, great staff here. Always helpful, above and beyond. Been a customer for many years.

Da
Review №22

Known the agent since 2014, met her at a community event. supports local nonprofits and believes in helping clients understand WHY the particular insurance is recommended, not just state minimum coverage because if the govt suggests it...you better question why

Ta
Review №23

Laura Lynn and her team are wonderful. They do a great job taking care of there customers. I highly recommend them.

Me
Review №24

Great experience. Great people. Great insurance

Da
Review №25

Incredible staff, love the company. Always there when needed. Thank you Laura and her staff!

De
Review №26

I received a phone call from this place, upon answering, the phone was disconnected. I called back twice and was hung up on twice. They answered Lauren Lynn Riden, I said my name but no response. Please be careful when you do business with these people.

Li
Review №27

I would highly recommend this company for all of your insurance needs.

am
Review №28

Awesome place!

Pe
Review №29

Very helpful, professional and friendly

co
Review №30

Recommend this company for all your insurance needs

Ch
Review №31

I use Laura and her team for my Insurance needs. They do not over sell and they always look out for my best interest. Im a Laura Lynn Riden FAN and you should be too!

Information
58 Photos
31 Comments
4.7 Rating
  • Address:1143 Oak Ridge Turnpike #105, Oak Ridge, TN 37830, United States
  • Site:https://myoakridgeagent.com/?cmpid=dk0r_blm_0001
  • Phone:+1 865-483-5666
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5pm
Highlights
  • Women-led:Yes
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