Not happy with service where drop off my car. Agent Ed promise call back on monday with some type of update still nothing they making me feel like the recall is some I did being a senior would hope for respect and good service.. Sale department is great. I can someone help me just want to know what going on from 9-14-21 til 9-22-21 help me

As soon as I arrive Ahmad (Sales Manager) and Tristan (Sales Person) were very helpful and honest. Yes hard to believe that there still are honest sales people out there. Very friendly, they make you feel like you have know them for sometime. Happy Hyundai knows what you want and help you get what you want. Happy Hyundai doesn’t try to sell you something else. Very happy with my vehicle I wanted. Thank you boys and Happy Hyundai for your services and help.Sincerely Ricky V

I worked with Courtney in sales and he was terrific! He answered all of my questions about the vehicle I was interested in above and beyond. I highly recommend him as your sales rep if you go into Happy Hyundai to purchase your vehicle.

My sales rep Courtney Davis was beyond professional. He listened to exactly what I wanted and did not try to railroad me into a truck I wouldve not wanted. Courtney provided all star service. He conveyed my concerns to his manager and made it happen. 2 days worth of lunch breaks and the deal was done. My car buying experience couldnt have went any better. Thank you Courtney for providing exemplary customer service. Love the truck !!!! EXACTLY what I wanted. You deserve a promotion and a raise.

BUYERS BE AWERE!!!! This is how they were trying to take advantage of me. I was trying to buy the car that I was leasing through them. On the sales contract there is predetermined buyout price. Where there shouldn’t be any argument about the sales price, they were trying to convince me how Hyundai decide to change the purchase price. After 2 hour spent there, finally I called the financing department and I find out the actual purchase price haven’t changed at all. Happy Hyundai was making up fees and adding sales taxes twice. SUCH A SHAME FOR A COMPANY TO DO THAT!!!$14,874 is end of the lease purchase price$19,834 is the taking advantage price

Made an appointment to test drive a Kona N-Line and was accommodated that very same day, got to the dealer and was greeted and attended to by Paul. Felt very comfortable discussing my interests in a new car and what I would want with Paul and the test drive was offered promptly and kindly by Paul. Long story short the entire Process was extremely pleasant and at no point was Paul pushy or impatient with me and even offered his employee discount to be used if I so desired. If you are interested in purchasing a Vehicle from Happy Hyundai I strongly recommend looking for Paul. The only reason I did not give this a 5 star review is that the final paperwork that was explained and dealt with with a different employee was uncomfortable at best, though the prices and warranties were explained the employee seemed impatient and made it uncomfortable to try and read the fine print comfortably. The whole final paperwork process was just not as pleasant as the actual process of purchasing the car.

Jose Alvarado treated me great and worked out a price with me to be able to get the truck I wanted. All of the staff were very professional and made my experience great out of all my car buying experience. I definitely recommend them.

This review is specifically for the service center rep Nick H, he is always the best to work with! Very patient and efficient. Always professional, and he takes time to explain everything so I’m fully aware every step of the way! Very straight forward which I appreciate the most! Thanks for always being compassionate and professional while providing the best service! He’s the only person I work with when I go to Happy Hyundai! Continue to stay true to yourself and you’ll have more returning customers like me!

Went in and came out with a much better deal than I went in for. They are all awesome.

Prompt and thorough service work completed sooner than estimatedVery tentative and courteous

I went in looking for an suv I saw online. They honored the price off the back and the employees we’re very nice. The salesperson who assisted me was Paul and would 100% recommend him. However I’m rating it a 3 star because there was some details when it came to the paperwork I did not like and guy handling that was not very pleasant. Other than that everything else went smoothly.

So normally I would highly recommend this dealership. Ive purchased to new Hyundai vehicles from this location. The car care is normally wonderful. I recently called them regarding their tires for life program as my tires were getting to the point where they need to be replaced. I told them as I bought the car that I would be temporarily moving out of state. They continued to push the tires for life program as it sounded like a great deal. With moving out of state I serviced my vehicle at various Hyundai dealerships. I was informed today that I would be unable to receive my tires as I serviced my vehicle at dealerships besides Happy Hyundai. I just want to make people aware so that they do not pay extra money for program that they can not use.

My wife took her brand new car there for an oil change. When she came home she said they charged her $60 for a tire balancing BUT they applied a $20 off coupon for her. 😉 she was very happy.However, when I looked at the receipt, they charged her for the oil change. In addition, the cars maintenance is paid for for 5 years because we bought the brand new vehicle from them.I called to inquire and received 3 different versions of the story from the service guy that took care of my wife.Long story short, they refunded me and apologized for the “mistake”. I am so very disappointed that they felt they could take advantage of my wife. Looks like I’ll be taking the car in from now on.

My salesperson, Courtney Davis, was an absolute joy to work with! He worked diligently with the other team members to keep me within my desired budget. I love my new car! Thanks, Courtney & Happy Hyundai

This place is disgusting. Such aggression and tons of made up fees. The packages are NOT optional, Im not sure why theyre saying there are. They even charged a 3k fee for getting the car to the dealer which is 2k more than a dealership 50miles away. They wont even honor the prices on their own website. Isaak (salesman) threw a temper tantrum while we were there. We were able to find a better version of the car for 3k less the next day at a different dealership. Dont waste your time with them, literally anything is better than trying to shop there. Classic bait and switch. Horrible service. Lies lies lies.

Courtney was amazing today! We got a brand new 2022 Hyundai Kona SEL

Had the best experience with the salesman named Courtney! I give him a 10/10 he was honest, he was quick, and he made sure i was getting the best deal possible! I am so happy with my experience and will be recommending this dealership to other people. While i was finishing up my financing he moved my belongings from one car to the other and put my license plates on for me!

Staff was responsive upon my arrival, i had appointment for an Oil change.They told me i also had a recall... Didnt know that!!! So everything was done same day. The wait was a Lil longer than i had anticipated, but my guess it was the recall that took time. I received a first time customer service discount.... I was HAPPY about that. All good!! Looking to buy my next auto there. I have a Excellent Trade.

I worked with Courtney, and I must say that he went above and beyond to make sure I got my bang for my buck. Very welcoming and straightforward. The service he gave was remarkable. Definitely recommend!

Paul was very helpful. He helped me find a perfect car that fit my budget. Also Rick the finance manager got me a great deal on warranty. I am super happy with my new Hyundai and would recommend this place to my friends and family. Thank you!

So I’ve been all over the world, but I got to say this has to be the best dealership I’ve ever been to. I was so undecided but when I came here they made my visit very pleasant and simple. Paul is the most honest and trustworthy sales man I have ever met, Loved him, I will always be buying my cars for this place !!!!

Courtney Davis was an excellent salesman and answered all my questions that i had about the new car I bought. Id recommend seeing him if you want to buy a new car. Went great!

Luis was a great sales man and made the experience and time here very stress free and very accommodating. Was very helpful and explained everything thoroughly. Excellent experience. Would recommend this salesman to anyone. Come in and see him to buy your next car at happy Hyundai !!

I had amazing experience buying my new Tucson here at Happy Hyundai. Paul was super helpful in finding the right car at the right price. Thank you so much for all the help. I will be back in few years for another Hyundai.

Courtney helped us out from the moment we walked in the door. Incredibly knowledgeable on the parts, incentives, warranties, anything we asked, he knew!

10/10 would recommend. Amazing service and very friendly staff. Just bought a new 2022 Kona and couldnt be happier. Great people and great prices.

I had a wonderful experience with Courtney. I came to the dealership with my idea of what I wanted, but he took the time to really understand what my family needed. He went over pros and cons with my choices and helped me settle with a car that I LOVE!!!! He had great communication and amazing customer service.Courtney also had us work with his colleague Juan. He facilitated the best test drive Ive ever had. He was informative and engaging, but not in the thirsty car salesman way. It seemed like he really cared that I understood the car and sharing knowledge in general. His service was amazing and I drove away having had a wonderful experience.I was so happy with Happy Hyundai!

Moe (our salesman), Rick (finance) and the team did a great job helping walk us thru the (successful) purchase process and any questions we had, front to back. Moe was welcoming and transparent, matching his knowledge of the car in question (Hyundai Palisade) with equal measures courtesy and respect. Id recommend you check them out for your next car purchase, especially in this wonky market.

It was a no nonsense visit! I was in and out within 2 hours. Which included a test drive, the evaluation of my trade-in, price negotiations and then signing the paperwork. Mohammad Altarifi was the sales Representative that I worked with. Very polite and conscientious young man and though I was a bit disappointed with the amount I got for my trade-in, it was Mohammad and Arianna Rios, their customer service attitude, and knowledge, kindness, and just overall politeness that made me stay and continue on with the sale. I would gladly refer friends and family to both of them. I was very happy with my purchase experience of my new 2021 Sonata Hybrid overall.

Courtney Davis Ask for him. He’s very helpful. Great customer service. He will take excellent care of you. I came in the dealership not knowing what too expect. But it didn’t matter….just tell him what you want & he’ll get the job done.!!!!

I had the pleasure of working with Moe today and he helped me explore all my options. He was knowledgeable, concise, and respectful as I had my 8 month old with me. With his help, I drove away with my dream car!

The experience was great! A no pressure sales approach. Issak and Rick the finance manager were able to make me getting a car possible. Thank you again?

I had and emergency with my vehicle. I call the service department at Happy Hyundai and the took my car in asap. The whole staff was very cordial. I would bring my vehicle back. Thank you.

The service was very good and I appreciated the car wash! The service advisor was friendly and helpful and very apologetic when the service director didnt assign my maintenance to anyone so the first hour+ of my visit was just time wasted in the waiting room. The service advisor waived the cost of the oil change and even offered to buy me lunch, which was very appreciated, but it did not change the fact that by the time the mistake was caught and the work done I spent about 3 hours sitting and waiting for a simple oil change and recall issue.

Moe was great! Helped me choose the perfect car in such a timely manner. Made the car dealership process such a breeze and made sure I left satisfied.

Worst ever dealer. Bait and switch is their motto. Never going there again after traveling 145 miles round trip / twice!

Great service very helpful ask for Courtney Davis

A warning light on dashboard, but doesnt say whats wrong. I called Nick was very nice. Nick helped me. Break light was out. Had it replaced. Thank you

Thank you Juan. Juan was very courteous. He LISTENED to what I wanted. He didnt try to sell me something I didnt want. Answered questions I had. Took the time to help set up the car. Thank you Juan and Happy Hyundais staff. It was a pleasure doing business with you.

I had an appointment today at 6pm. I drove 39miles in traffic for an hour to reach your dealership and when I came in, they turned me back saying that the car is sold like 5 min ago to a walk in customer. They called me to book an appointment stating that the car is available and I called them twice to make sure that the car is available. They told me it is available. I told the sales guy that I drove an hour to reach here how can they sell it to someone else and he was like 1 hr drive is nothing. The careless behavior of sales guy shows how pathetic this dealership is. I will never step a foot into your dealership again. I would not recommend anyone else also to even be around close proximity of this dealership. They are the worst.

I PURCHASED MY BUICK LACROSSE FROM HAPPY HYUNDAI.... AMAZING EXPERIENCE AHMAD AND EMMANUEL THE SALES MANGERS MADE THE PROCESS SMOOTH AND PAINLESS I WILL RECOMMEND ANY AND EVERYONE TO THIS DEALERSHIP FOR GREAT DEALS AND AMAZING CUSTOMER SERVICE.. Thanks Amillion guys!

My sales rep was Moe...Moe was awesome very professional kept me informed throughout the whole process and got me in the vehicle of my choice at the price I requested

Classic bait and scam. Went there twite and they rack up the advertised price so much that it’s ridiculous. Car I looked at was priced at $22500 and when I asked for an estimate on payments car’s price went to almost $29000 because they make you take their $3000 happy package and some other unreasonable charges on top of sales tax, doc fee and title fee. When asked to remove all those changes and present my offer to the manager I got negative response so I just left the place. I really hoped I will buy a new car there but after seeing all those unexplained and charges they added I’m gonna pass. It’s a NO from me!

OMG!!! Bought my car not even 48 hrs ago and I regret it so much. First off, my sales guy Moe was amazing. However, I have issues with everything else at this dealer. Please make sure you add atleast $3k to to whatever the price is they are advertising!! Second, the finance manager pressured me and made me feel guilty about not wanting a certain type of coverage for my car so I caved in.Literally taken advantage of, probably because I was car shopping all by myself.Again, I highly regret this decision and now I’m stuck with a Hyundai make/model that I did not even like all that much.Please save your time and money and go elsewhere!!!!!UPDATE: People at dealership have blocked my email.Seriously, stay away.

I purchase a new vehicle from Happy Hyundai and my sales agent Courtney Davis was excellent. I would reccomend to anyone to see him for your new car purchase. This is the 3rd vehicle I have purchased from Happy Hyundai in the last 10 years. Ed in the service department is great customer service.

I have bought 2 cars from Happy Hyundai now and they have made the process so simple both times. Ask for Tristen when you go, he makes finding the right car a breeze and the Finance Manager is awesome and easy to work with! All around great experience at Happy!

Courtney Davis treated me so professionally. I dontthink I could have had a better experience. I came in 3 months before and he explained everything to me about the car buying experience that I trusted him to come back. It was the very best car buying experience that I had ever had!!!

I was there just to drop off a car but the service seem pretty good

Courtney, was ready to help, excited to help, assisted me through every phase of purchasing my new vehicle. He’s one of your best! Buddy got it.

We wanted to make a very important purchase for our graduate. We told that there were many discounts available to make a deal we would consider. When it the paperwork came to us it reflected nothing but a ridiculously high price and no effort to made to win our purchase. We will work with another Hyundai dealer who is more than willing to make us happy. I am giving 2 stars only because our sales person started off nice.

Every time I come to Happy Hyundai, they treat me like family.. Always transparent.. and are always willing to accommodate with a shuttle or transportation... The sales team makes sure I know what the payoff on my car is and all options on a new purchase.... Without even asking... It’s feels good to know they are looking out for my best interest.

Absolutley the biggest scam dealer on the south side. $3000 Happy Hyundai Package (free wipers and car washes) markup on all vehicles. $800 for window etching, $600 for tire destination??? And that is on top of paying sticker for the car !! $4800 in add-ons they will not remove. The car dealer told me this place price gouges all its customers like this…RUN from this dealer, you’ll be ‘Happy’ !!!

Do yourself a favor and shop elsewhere. Happy Hyundai preys on the elderly and attempts to do a bait and switch on the prices of their cars by refusing to sell a car unless you purchase their Happy Advantage Package to the tune o nearly $3,000. When my 75 year old father turned down the deal they showed him the door claiming that someone else would buy the car at that price due to the car shortage. When my father told me the story, I called the manager. She was very rude and unapologetic. Total scam.

I was very welcomed and treated courteously. Felt valued as person and possible customer. Tristan gave me detailed comparison of deluxe and reg models. The place was very clean and seemed very sanitized.

Courtney was a pleasure to work with, he set us up with a good deal and was very straightforward. Excellent service.

I came in to get my oil changed and came out with a 2022 Hyundai Tuscan. Thank you Courtney Davis and Dalila Dedic for helping me You guys rock.

Courtney Davis is the best!! He knows his stuff and will always be honest and upfront about what he can put you in and that fits your budget and credit. I’ve been dealing with Courtney for many years and he always done his best to accommodate and never made me feel like he’s a shiesty salesman. I would strongly recommend Happy Hyundai to anyone that’s serious about buying a car the staff there will always make you feel important and will definitely work with you to the end.

Courtney and the staff were SO easy to work and I’m very happy with my new car! Definitely recommend

Overall experience was good but had a issue with appointment time that was quickly resolved.

Courtney was a huge help in our recent Hyundai purchase. Great to work with, very knowledgeable, transparent and made the process quick and easy. Fastest car buying process we’ve had to date. Ask for Courtney, would highly recommend.

Best ever experience with buying a vehicle. Juan was awesome with getting me into my truck. Great job. Thank you

My salesperson Courtney Davis was very knowledgeable, patient and straightfoward. His customer service was exceptional. My experience from beginning to end was great!

Very easy to work with and great with communication. Moe was responsive to dialogue and worked quickly to help land a deal. Best dealer I’ve worked with.

Courtney Davis was really helpful and informative. We appreciate all the time he took with us.

Always a pleasure to take my car to Happy Hyundai and Oaklawn Illinois. My salesman Jim was exceptionally courteous and very knowledgeable

Service Agent Ed was very friendly and efficient. I have always had a pleasant experience dealing with service issues at any time. All employees always seem friendly and ready to help in anyway they can.

Thank you Courtney, I had the BEST experience I’ve had. It was very simple cut to the point, and gave me a lot of good deals. Thank you so much!!!

Great service..test drove my dream car...highly recommended!! Youll be happy to go to happy hyundai.

Very easy car buying highly recommended. My Sales guy was Courtney Davis very professional and easy to talk too. Thx

Sales man very nice, the happy hyundai 1400 price increase package added to used cars terrible. Bait and switch

I went to view a Hyundai Tuson. Moe was so nice and accommodating. I had issues with my drivers license during a pandemic when everything was closed. Moe and the rest of the Happy Hyundai personnel were very nice and kept communicating with me. They would look up secretary of state facilities to see the hours of operations. When I finally got my license issue situated. I was able to get the truck I always wanted. Moe was so friendly, Excellent customer service

Courtney Davis Very courtesyAnd go beyond for his customersHave a greatday Mr. Davis, and keep up the good work.

I was very pleased with the service here. Isaac and the porter who took extra care because of the rain the day i had my 2021 Tucson serviced. They really answered my concern and did the recall Hyundai had regarding the brakes. I would definitely recommend the Service Dept.

I truly enjoy having my vehicle service at Happy Hyundai Nick and Chris are great employees that I would recommend to anybody.The mechanics are well knowledge and treat your car with Care which I highly respectThe reasoning I gave 4 out 5 stars is becauseEvery time I come in for service and request a loaner, I cant seem to get one..regardless if the client have warranty or not, it would benefit both parties if more loaners was available.I

Courtney was the best !! Very helpful made the process as easy as possible while also being understanding also Rick Garcia was a great help as well. Would recommend.

The gentleman who took care of me was extremely courteous and knowledgeable.

For the first time, i actually had an enjoyable experience buying a car. Jose Alvarado was awesome. He’s the opposite of what one would think typically epitomizes a car salesman. I felt like i was buying a car from a friend. It also helps that the prices weren’t bad at all. I walked away feelin like i actually got a good deal. I highly recommend Jose and Happy Hyundai.

We recently purchased a 2021 Hyundai from happy Hyundai in oak lawn IL. Paul the salesman was so helpful in explaining everything on our new vehicle. He called us the next day after the purchase to see if we had any questions. Such a great experience all because of Paul.

Thank you Peter for getting my Elantea checked out. The engine light was on and I wanted to make sure it wasnt something serious.

The salesman, Paul, went above and beyond, he was helpful, easy to talk to, and made the whole process easy and enjoyable. At home hours later when we noticed scratches in the hood from the porters, he was easy to reach and stayed in touch with us until a solution was confirmed, making sure we were taken care of. He followed up when parts came in, scheduled a time to come in and made sure we were provided a loaner. Give this guy a raise!

Courtney was very attentive and knowledgeable. I have bought 2 vehicles from him at this location and I always left happy and satisfied. Thank you for making this experience worry free!

We arrived at Hyundai and was immediately greeted by Isaac the sales agent. We told him exactly what we were looking for and he brought us a car matching our description right away with the online price point. He was very nice genuine and helpful. He lessened to our viewpoint and assisted in our goals for car searching. With great luck and success we were able to purchase a car because of his amazing personality and wonderful offer. I would highly recommend anyone looking for a car to go and seek out IsaacAt the happy Hyundai in Oaklawn. Also when it comes to the financing portion of the car deal seek out Rick because he is amazing gentleman who is also very personable and kind and was very forthcoming with any assistance not pushy in anyway but very helpful I highly recommend him as well.

Luis was awesome and very professional! Definitely made it a great car buying experience. Ahmad gave us a great deal and helped us out with our financing! Rick in finance was great to work with and very personable! Overall a great experience and we will be recommending Happy Hyundai to our friends and family!

Car seat and door handle were dirty, got car back 2 hours later than promised. Chris was very nice and apologetic!

Our Sales person Courtney Davis was very courteous, polite, and very helpful. Gave us the deal we were looking for. I will recommend him to my family and friends. Im very pleased.

They will mention one price in websites and make double the price when it comes to outdoor...talented business people

Our salesman, Issak, was great to us throughout the entire buying process. We felt like all of our questions and concerns were answered honestly, which led us to buying a car that we love!

This is only in regards to the Customer Service part of my Service visit, not the technicians.Brought in our 2019 Hyundai Elantra for normal service. I had scheduled an appointment and when I brought it in on time, Chris was the associate accepting the vehicle from me. One of the first things he told me was that they were so backed up and that the car would not be finished that same day. Mind you, I was told that it would be finished the same day when I called before scheduleing the appointment. I was not offered any type of loaner car or rental option since our car was going to take longer than expected. I went home with the expectation that the car would be finished the next day, per Chris.The next day, I never a received a call with an update so ended up called six times throughout the day. Never received a call back, and it wasnt until the 6th time that I was finally able to get a hold of Ed. Ed informed me that the car was not worked on yet, it was on the bottom of the pile, and Chris never communicated to anyone that it should be done that day knowing well that he was off that day too. Ed was able to pass off the car info to a technician but was then told the car wouldnt be ready until the next day again before noon.Come the next day, thankfully, the car was done before noon. But when I went to pick up the car, Chris didnt recognize me or apologize for not handing off the car sooner to meet the timeline he gave. What he did remember was to tell me about a survey I would receive and told me to mark everything as Excellent so it doesnt look like he failed and get bad marks. As I got the invoice to finish paying, I saw that work was done for our headlights. We didnt have issues with our headlights, it was the customer before me who was being checked in by Nick with her Elantra that had that problem.Service was done well, but we will not be returning to this location. Their customer service is leagues away from what we experienced in Hawaii where we purchased our car from.Chris, you did not provide excellent customer service, and you should not be telling customers what to put. That is rude, especially if you fail to apologize for an error you clearly made. We were not happy about this Hyundai experience.

Our person at the dealership was really helpful and walked us through the process with patience. I would recommend going to this place. Buying a car felt like i just sat down listened to what they had to say, negotiated a tad, walked out with a new vehicle! It was great!

Had a wonderful experience with Moe this past Monday. His customer service was excellent but most importantly he was super patient. I came in to basically window shop and came out with a 2021 Venue. He was also kind enough to go above and beyond and get me the best deal he possibly could.Also want to say that Rick in finance was amazing! Conversation was so genuine I felt as I was part of the family. (Let’s go Cubies! 🤣)Thank you to you both and everyone else involved in my First Car Purchase! Couldn’t have asked for a better experience.

Courtney was fantastic and very helpful in helping us pick our car. He took his time to understand our needs and made a suitable recommendation. We will recommend him.

I purchased my 2018 Hyundai brand new. On Friday I visted the service department and Jim was my service guy. The 5 stars are for Jim, who was such a pleasant person and so professional. He made my day.

I was called by a lady named Raven, who offered me a loyalty program deal and gave me information on the phone about this so called deal they have going on. They offered to buy my car and then i would get the money left over from my car onto a new 2022. I understand all the loans and all of that. I did not expect a free car or anything. When i went there, the guy who i was dealing with did not have any clue about this deal going on, i kept asking to talk to the lady i talked to on the phone or the manager for this issue but he would not let me, he kept saying ill go ask but still did not understand what i was there for. My car was supposed to get evaluated but they looked at my car through the window only. They offered me way under for what my car is going for currently. Which when i was called on the phone, i was told something completely different. This place has no communication with each other and only want extra money in their pockets.

Worst sales experience ever! Had an appointment to see a specific vehicle, whole time telling me they had them in stock. All day texting me to make sure I was still coming from out of town and when I get there all of a sudden all the vehicles had been sold... literally they said 10 minutes ago. The best customer service would of been to let me know in any of those messages that you did not have any of the Palisades available anymore. Will never deal with your place again!

It was great as usual. The staff and the service was excellent. I am happy to have Happy Hyundai service my Azera..

Courtney was a amazing the process was very smooth. He is very personable. Make sure you ask for Courtney when you stop in

Great experience! answered all my questions, explained all information thoroughly while getting me in & out in a timely manner.

They dont know nothing about welcoming customers dont spend enough time with customers dont give you any information about the car, even the general manager does not know nothing, bad attitude .

Jim in the service department was of great help and very accommodating when an issue arose while my car was in for service. He took care to see the service process thru ensuring quality service, open communication and cost transparency.

Horrible service. Rude customer service, no one answers the phone when you try calling them. Very unprofessional.