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Oak Creek Automotive
7948 S 27th St, Oak Creek, WI 53154, United States
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Oak Creek Automotive

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Sa
Review №1

I just moved to Oak Creek and Im always so intimated walking into auto repair shops but this was such a welcoming place! I called with a last minute flat tire and they were able to fix in less than 15 mins. Price is reasonable as well! Definitely coming back! Thanks Bob!

De
Review №2

Emissions Testing and plate renewal process went quite swiftly, averaging a vehicle every 5-8 minutes with one qualified technician. Well done 👍.

Vi
Review №3

Excellent experience at Oak Creek automotive. Super fast service on my truck, and extremely pleased with the pricing. Will be a lifelong customer for sure, highly recommend them. Cant thank them enough!

BJ
Review №4

I went in to get my emissions test and they did an amazing job. I say this because most places who test emissions arent open as late as Oak Creek Automotive is. Its helpful for people who work first shift and dont want to necessarily take off early to get the test. There was a little bit of a line but the guy testing popped thru the people at about 5 minutes a piece. Thats getting your car, testing it and occasionally answering coworkers questions. So 5 stars, 2 thumbs up and whatever compliments I can give.

Ja
Review №5

Absolutely EXCELLENT service. Honest and very fast paced workers. They truly take care of everyone here. Highly recommend this place!

Mi
Review №6

Oak creek automotive, was fast, polite, very curtious and an all around great experience.i needed to get my emissions done and I was in and out and home 15mins. After I showed up. The staff was very welcoming and friendly and all smiles. Thank you oak creek automotive for the great experience. I will definitely be back!!!

sy
Review №7

Wonderful friendly and professional group of car technician, I was 85 miles away from home with a breakdown and Bobby the owner helped me out. I will definetly put this car repair shop on your list.

Ma
Review №8

Very courteous and efficient plus friendly.Good customer service

Ho
Review №9

Good people over there and they can do emission test by appointment preferred

Gl
Review №10

Great service and I really appreciate all their mechanics. The owner Bob and his guys at the shop do a great job and the ladies in the office treat you with respect and its nice to know that theres a honest garage you can go thats very true and really friendly and reliable

Se
Review №11

Great quick service, friendly and helpful staff, very fair pricing,Would highly recommend Oak Creek Auto for all your car/truck needs

Ji
Review №12

Get your emission test here! it can be busy at times but they work hard to get you in and out.

Al
Review №13

Very friendly! Squeezed in my emission test last minute and were over all just very nice. Sam is awesome and welcoming. She made me feel very comfortable in the type of place that normally gives me a lot of anxiety. So thank you Sam! Highly recommend this shop

Ga
Review №14

Went for my emissions here, they are busy but QUICK! Nice folks, too.

Ki
Review №15

Went there for an emissions test. Small and filthy building with no parking to wait for an emissions test. Owner was very rude and offered no instruction. He threw a fit when I was waiting in front of the door not knowing what to do in his tiny lot. A true professional would have kindly instructed me where to go rather than throwing a dramatic temper tantrum. Also the lady performing the test did not wear a mask or sanitize her hands between customers. At least she was nice and polite. I wouldn’t ever go to this place for any reason and will not recommend this business to anyone.

da
Review №16

I arrived and there were no signs on where to wait or what to do, so I waited in my car while another car was being serviced. After that car drove away, I continued to wait. After about 20 mins I went inside to ask if I was supposed to check in or put my name down on a list or something. The receptionist rudely told me “wait outside.” So I waited another 15 minutes. It didn’t seem like any other cars were being worked on. Then another car arrived and they serviced that car first. I have no problem with waiting for a service, but the fact that there were no signs on where to wait, the rude receptionist giving me no information on what was going are signs that this establishment is extremely unorganized. The cherry on top was that almost none of the employees were wearing a masks, and the ones that were were wearing them incorrectly below their nose. Don’t waste your time.

To
Review №17

Just want to say, if you own a 2011 F150 3.5L Ecoboost and its giving you a cold start rattle noise, I highly recommend go to Oak Creek Automotive team to get it fixed ASAP. They definitely know how to do the whole timing chain job correctly.

Ri
Review №18

They seem to be the only place that is willing to do emission testing these days! I had to wait in line to get my test done, but they were moving very quickly. The great thing is when I pass my test I was able to pay my renewal fee and get my sticker and leave. I would definitely give them a try!

Ka
Review №19

Not being native to WI, I had no clue where to go for an emissions check. Google brought up their shop. I stopped in, waited a little bit, then they took care of everything! The employee was friendly and helpful. Highly recommend!

Jo
Review №20

They offer emissions testing for more hours and days than others. I knocked on the office door and was greeted by two men, who working and took a second to acknowledge my presence. One man kindly guided me to pull in, quickly did the test, offered to complete registration there and backed my car out safely.

De
Review №21

I went for front brakes and a serpentine belt. What I got was a pleasant surprise. Bobby and his crew are good, too good. In a time when businesses are losing money and shutting down, they are thriving and I know why. Like I said, I went in for brakes and a serpentine belt, the honest mechanics (Dan and David) could have just changed the brakes and charged me, but they didnt they checked them out and said they were fine, changed the belt and gave me an oil change. Im forever grateful to the staff, and I even enjoyed the conversation and company of the other customers ☺️. Great place, great people, and great, professional, friendly atmosphere. I plan to be a customer for life. Thank you and God bless and keep you all 🙏😇.

Su
Review №22

Prompt service....very helpful....emmision test in & out in 5 min....thank you ....

Ho
Review №23

I walked in to try to get my car’s emissions tested and the woman doing the testing was entering cars and driving them without a mask on. I saw that several of the employees were maskless. I will not be using them for anything.

Mi
Review №24

Had to get an emissions test for my daughters car. There were 3 people ahead of me just took my place in line and was probably back on the road in 20 minutes. Thanks to Oak Creek Automotive its getting harder and harder to find a place that does the emissions testing. Thumbs up to them

Ni
Review №25

I’ve been going here for years, and for the most part I’ve had relatively decent service. However, today my mother went in for 4 “new” tires and when she came back, even though the tires are new, they look like they’ve been sitting in the sun for years.You would think after spending $600 on new tires that they would at least make you feel good about your purchase or the tires would look like they are new. I’ve bought new tires before and they should look black, not a dull gray color.When I called to bring up the situation, I was told I can take my car somewhere else to polish them.I’d give a one star had I not have had Oak Creek Automotive help me out with car problems in the past, but after this incident, I’ll be taking my “new” tires and my business elsewhere.

Lo
Review №26

Quik service and Kindly

Ke
Review №27

License renewal, always fast, easy to get in, and stickers available, and friendly people.

Tr
Review №28

I went to Oak Creek Automotive in order to have the MANDATORY Milwaukee County emissions test done earlier this week. After waiting for 30 minutes in the 90 degree heat an UNMASKED worker asked for my keys. I politely told her that I preferred to move my car in and out of the garage myself. I was told I could not do that. I then asked if she could wear a mask since she was the one that had to move my vehicle. Again I was told no. This business has an UNMASKED worker going in and out of countless cars each day potentially spreading the virus and people wonder why MKEs COVID numbers are so high? Im extremely disappointed in this businesss practices. Get your auto-work and emissions testing somewhere else. *Im not just some nut thats afraid to get COVID. I happen to be an RN and could just as easily spread the virus to that worker and whoever elses car she enters because she entered my vehicle unprotected

Ri
Review №29

Fast emission test didnt have to wait for a long time

Lu
Review №30

Love this place, best shop I know of. Great place to work.

Ka
Review №31

Went for my emission test there and very friendly people and very good service !

Ru
Review №32

Techs needs to learn that lugs need 3 ugga duggas, not 18

li
Review №33

I took my truck in October 2020. They kept my truck for 3 weeks. They never followed up with me. I had to keep calling the shop with no resolve. Finally, I picked it up and was charged $920.00 it still didnt run right. The spark plug coil wasnt bolted down. I had to take it back and was charged an additional $150.00. At the end if it all I paid $1,145.00 and my truck is still not running good. I had to take it to another auto shop. I do not recommend this place. Save your money and go elsewhere.

Mi
Review №34

Very friendly good service in and out quick I always go there

Ri
Review №35

Went here for admissions. Line was long and took quite some time. Depends who is working, I believe.

Er
Review №36

I have been going to Oak Creek Automotive for 20+ years. To say they are a mechanics mechanic is in understatement. I am a shade tree mechanic and normally service my own vehicles. However, there are some things I need done that I dont have time or the equipment for. The also service all my work trucks. Never once have they let me down. And they stand by their work. I had a seal replaced in the rear axle of a work van and started to leak again. They fixed it, no charge. Ive even thrown them some curve balls. Took a truck in that had a wobble and we were leaving the next day on vacation. As usual, they hit it out of the park. 4 new tires, rear shocks, rear brakes, and a front end alignment. We were on the road by 3pm the next day! They are fair and they are honest. I dont what more you could want out of a mechanic. And if your reading reviews, take the older negative ones with a grain of salt. I was just there today and there are a lot of new faces.

Ja
Review №37

Been coming here for years. Stopped in for emissions test. Had a few cars in front of me. They did a great job getting the cars in and out. I was on my way in no time. Everyone is friendly. I will recommend Oak Creek Automotive to everyone!

Da
Review №38

Don’t go here when it’s cold outside. They will simply say, “We won’t do it because it’s too cold, and we don’t want to open the garage door.”

Br
Review №39

Being A Master Plumber, I have a special appreciation for skilled no bs. Mechanics. Is it worth fixing? If so they do.

Sa
Review №40

Very kind and honest! I will be coming back here!

Je
Review №41

Stopped here to get the state emission inspection completed. The gentleman that helped me was very courteous and worked fast. Their testing is free! After seeing their shop and the people that work there, I will likely be using them in the future for car repairs.

Pa
Review №42

Great service highly recommend

Ch
Review №43

We went for a Emissions Test, the shop was clean, they have the right credentials. I might not know much about cars but I know a well run business.

Ma
Review №44

Had my battery replaced here. Reasonable pricing with prompt service. Ill definitely return for further auto needs.

Li
Review №45

This is our new favorite automotive place to go for oil changes, rotations, everything we need for a 13-yr old car and a brand new jeep. The staff is nice and we are grateful for the coupons they have given us. Would highly recommend! Good value and great service. No complaints so far on any work we have had done here.

Je
Review №46

Called around for emissions & this lady was so sweet over the phone. Made the drive. Was in & out! Tech was an awesome guy! Will come back for any automotive needs!

Ka
Review №47

I called on Monday around 4:45pm regarding an emissions test on a recommendation from a friend. I was told they perform these services until 6 pm by the woman that answered the phone. I informed her I would try to be there by 5:30 as I work until 5 making getting testing done difficult. I walked in and a service tech asked Whadda want? Based on the fact he was talking with a woman in the bay, I was unaware he was speaking to me. He pointed me through the unmarked office door where 2 gentlemen and a woman were seated. One of the gentlemen was on the phone and the other lounged back in his chair. The woman had her back to me. The man on the phone looked at me and said Yeah? again, I couldnt tell if he was speaking to me, or the person on the phone. The other gentleman looked up and asked if I wanted emissions. The woman spun around and told me the machine was down!! 45 minutes earlier when I called, there wasnt a problem! Coincidence? Poor customer service skills by everyone I encountered, and if the machine was in fact down, why wasnt I informed when I called!

Mi
Review №48

Convenient location for emissions testing right off freeway. Only one bay and kind of busy when I was there. Friendly people.

Ri
Review №49

Relatively quick emissions testing, and professional. Wait time is approx 10 min per test. For those curious about covid precautions here, none of the employees were wearing PPE, including the person driving the cars in and out doing the emissions testing.

Mi
Review №50

I have already recommended oak creek automotive to everyone I know an anyone who is looking for a place to get their vehicle fixed I will send them here!!!! You will not be disappointed!!!!! I was so pleased with everything they fixed on my truck, in such short time, the atmosphere their is amazing everyone their even the guys in the shop where so kind an honest an for great price !!!! These people care bout their work an went above an beyond when they fixed my truck I am so great full Thanks again !!!! A+++++

Su
Review №51

They were Friendly,very nice n, good service.

Jo
Review №52

Friendly, fast and courteous

ga
Review №53

Went here for an Emissions test today and it was the best experience ever!!! The lady doing the test was simply amazing 👏 would totally recommend this place!!!

Kr
Review №54

Stopped here unannounced to have an emissions test done on my vehicle so I could pay for my annual registration. There were three people in line ahead of me, but Denise was efficient and friendly, and got us in and out in no time flat! For a small fee, you can also get your registration and sticker immediately! Beats the heck out of the DMV anyday...

Ma
Review №55

They got us in and out quickly right before closing. Prices were good too. Thank you guys SO much!!

Br
Review №56

Always honest, will go over and above to make you a happy customer. All this with fair prices.

Mo
Review №57

Had a screw in my tire. Called and they got me in right way to fix it. In and out. Nice local shop will be stopping by for other automotive needs.

Li
Review №58

Absolutely love this place!!! Great work at fair prices!! Excellent staff!! I wont take my car anywhere else!! Highly recommend this business.

ad
Review №59

Great friendly fast service.Definitley would recommend!

Vi
Review №60

This morning my exhaust pipe started dragging and I didnt want to have it drag while driving home. They were able to get me in and wire it up so it wouldnt drag.

To
Review №61

Came in for tire balancing. These guys were professional, helpful, honest, affordable and trustworthy. Ill be back for everything that I ever need.

Jo
Review №62

It was the best experience Ive had for obtaining a smog check on my vehicle. Wish I had taken my other vehicle there.

Ch
Review №63

I was there right at 8:00 am on the 9th of July for an emissions test. The employees were very friendly and busy. They got me in right away and back to my busy day. I would highly recommend them for anything. Will be back again . Thanks a lot.

Ju
Review №64

Was very good service I will came back there

Sc
Review №65

Friendly, fast and reasonably priced service removing a screw from my tire and patching it.

La
Review №66

These people were great! Got my emissions tested and asked if theyd check my tire pressure. Knowledge and honest. Ill definitely return.

Je
Review №67

Long lines during Covid

-
Review №68

Meh! They failed our emissions test and then couldnt issue a temp tag because of a computer glitch or it was too close to quitting time...not sure which.

St
Review №69

Always prompt and professional. Bobbys crew is number 1.

Pa
Review №70

I had a great experience. I called on a referral and can see why my regular mechanic would recommend this shop when hes backed up with work. They were able to get a mechanic to test drive and diagnose my issue quickly despite being backed up and took care of what turned out to be a minor issue while I waited. When a shop executes on the little things, explains their work in plain English, and goes out of their way to help a customer, I feel good about working with them, and I trust my regular mechanics word on the quality of their work.

Ma
Review №71

It is a customer-friendly Service Garage and Barry professional

Pa
Review №72

Great service for Emissions testing

Ke
Review №73

Went for emissions testing. Very fast and efficient. Not courteous, but oh well.

Kr
Review №74

Quick emission testing

Aa
Review №75

Went in for an emissions test; was in and out within 10 minutes of arriving. Every employee was very hospitable and friendly.

An
Review №76

I was heading from Chicago to Green Lake Wisconsin when my radiator hose broke. I was heading to go DJ a wedding and needed to get there. With not much time to drive around, before the engine would over heat and be undriveable, I was able to make it over to Oak Creek Automotive. Beforehand google led me to a mechanic shop that did not exist! I was lucky to make it to Oak Creek but only to find they are closed on the weekends. However Art just so happened to be working on cars and I was able to at least arrange for my car to be fixed by Monday. He realized I wasnt from around there and I needed to get home to my family before Monday. He came in on his off day to fix my car on Sunday and was able to pick it up on my way from Green Lake back to Chicago. I couldnt of been more grateful, being in a vulnerable spot I could of easily been taking advantage of cost wise to get the repairs but the price was more than fair. It was a long weekend but Oak Creek saved me from traveling back and forth to get my car. Thank you so much!!

Bl
Review №77

When I lived in the area between 2009 and 2016, this is where I took all of my vehicles. I found them always to be honest and willing to discuss options, not just everything needs to be done right now or nothing kind of attitude that Ive experienced before. I was sad to have moved out of the area and to have to look for a new shop much closer to home. Thank you for years of great service on my Jeeps, Dodge Ram, and Mustang!

Le
Review №78

Stopped by for my emissions test, Denise was quick and courteous making it a pleasant experience.

Ch
Review №79

Had to have my alternator replaced while on a trip - the folks here were quick, accommodating and friendly. They diagnosed the issue within minutes of my arrival, and had a new alternator in the vehicle within just an hour or so. Very impressed.

Ro
Review №80

Really a nice place very helpful will go back.plus a cool dog .

Ma
Review №81

Ive been going here for about 4 yrs now and always will go there. They dont bs ya on whats wrong with your car. Great people great service. Thank you Bobby and the whole crew! You guys rock!

Ru
Review №82

Just went there for an emissions test and they are very friendly and quick.

jo
Review №83

Been 2 times and both times Bobby has been nothing but nice.

Ev
Review №84

In and out very quick and professional service!

An
Review №85

WENT IN FOR EMISSION TESTING,FAST AND FRIENDLY SERVICE QUICKLY DONE.

Bh
Review №86

Thanks for having emission test so close to e

Za
Review №87

Staff not wearing masks in main area. “Seating” area/Office dirty and cramped.

J
Review №88

Knowledgeable and competent service at a fair price.

Le
Review №89

Walked in for car inspection everything was perfect in and out in 20 minutes

I
Review №90

Only place ill use. Been there maybe 10 times. Honesty, Integrity and great work.

Na
Review №91

Avoid if you value your safety!I had a nail in my tire, it was deemed unrepairable by another tire store (national store) stating too close to the rim, unsafe to repair. The tire was punctured in such a way that it was holding air and since the tire was under warranty for road hazard, I took it back to Oak Creek Auto.Long story short, the man at the desk tried to send me on the road by patching the tire. He yelled, swore at me, when I said I dont feel safe taking that tire on the road, that he is not following DOT standards for tire repairs. Finally, he was agreeable to talking to the tire company, and replaced my tire using the warranty, me paying a prorated amount.I think many of us assume that various mechanics will rip us off--like car dealer ships, we just accept it. BUT, there is an inherent trust that they will do what is necessary to keep us safe on the roads. Today was a lesson that that isnt true. I walked away with a few conclusions from my interaction with desk guy:1. He values dollars and cents more so than customer safety.2. Very unprofessional. As a customer, I have NEVER been yelled at or cussed at by anyone who is supposed to be offering me a service. At one point, he shooed me away with his arms and stormed off. As a human being, I would never treat someone this way. To speak with so much anger and contempt towards me was unnecessary. I wonder if he would have done the job correctly the first time had I been a man. A simple apology would have been more than enough for me.3. I will never return to Oak Creek Auto. My and my familys safety comes first. Please consider going elsewhere to ensure youll be driving safely on the road.

Ty
Review №92

Very helpful staff have to walk in then in again to get to the office but lady behond the desk helped me with my emissions test even though they dont do them untill 8am I was there whem they opened at 7am very good service.

La
Review №93

Very friendly and customer service oriented. They did a great job replacing my rear window, rear spoiler and trunk lid. Thank you for the great work on my car.Will definitely recommend for anyone needing auto body repairs.

Ka
Review №94

Ive been getting my oil changed here for the past two years. Very reliable and affordable as well. Their service is good, the guys are all friendly and work quick. I never have to wait too long to get it done.

Ri
Review №95

I call to get an estimate to get a door handle replaced and the woman I talked to said she didnt think it would take more than an hour at a maximum, not minimum, maximum, at a rate of $100.00. When my wife went for the repair and it took 10 minutes she was charged $100.05. When I called back to question the charge the first thing I said, to the same lady that quoted me, was that she told me an hour of service was a $100.00 and it only took 10 minutes. She immediately disagreed with me and said she never said an hour and then said hold on and put me on hold. When she got back on the phone she said they charged me $56 to which I responded no, my wife told me you charged her $100.05. then she said the part was $34.00, which I get. But that means I paid $34.00 for the part, $10.05 in tax, and $56.00 for 10 minutes of labor! When inquired further, she told me you pay the book time not the actual time and if it takes less time they just make more. I could not believe she actually had the gall to say that. So I suppose the lesson here is if you want to get ripped off by a greedy company that doesnt give you all the information up front but is happy to explain it to you once youve already been over charged, go to Oak Creek Automotive. They will take great care of you and their cash register. Dont forget to ask them about their booked pricing scale.

Sl
Review №96

Stopped in the other day for my emissions test. The ladies in the office were friendly and they got me out the door with my sticker in less than 10 minutes. I’ve never used them for any automotive repairs but I think that will happen in the future. A+ experience all the way around.

Cl
Review №97

I always do my emission testing here. Super quick in and out.

Ma
Review №98

I came in because I heard they did emissions testing. I came in near the end of the day but they fit me in and did it very quickly! Super friendly.

Sa
Review №99

Today I got a flat tire and had to get my car towed to their shop. From start to finish Bob and the wonderful women who works the front desk (forgive me, I forgot her name) worked with me to make the situation a lot less stressful! I cant recommend these folks any more! Thanks guys :)

Da
Review №100

Weve used this shop a couple of times: for a serious rear-end repair and a minor mirror issue. Both times the team was fair, quick, easy to work with and we dealt with great people. No matter how far or close you live to this place, you should seriously this place for your go-to auto body shop.

Information
11 Photos
100 Comments
4.4 Rating
  • Address:7948 S 27th St, Oak Creek, WI 53154, United States
  • Site:http://oakcreekautowi.com/
  • Phone:+1 414-761-3250
Categories
  • Auto electrical service
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car inspection station
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Towing service
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–7pm
  • Wednesday:7am–9pm
  • Thursday:7am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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