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M.J. White & Son
22705 Heslip Dr, Novi, MI 48375, United States
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M.J. White & Son

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Al
Review №1

M. J. White & Son did a basement restoration for me after my water heater exploded and flooded it with a few inches of water. They were professional and always demonstrated a Can Do attitude. They kept me informed every step of the way. Roger, Steve and Angie were outstanding. They did absolutely excellent work. I would definitely recommend them and would certainly use them again.

Ge
Review №2

We had a basement flood and a small room in the basement had to be demolished. M.J.White was the contractor our insurance company recommended to rebuild the space. The work was done well. We are very satisfied.

Ka
Review №3

I cannot give enough praise to the owner Joel and his amazing team. My insurance company contacted them after another remediation company did a horrible job. A separate contractor found mold after they said it was fully remediated. Jim on Joels team stripped all of the flooring, down to the sub floor - cleaned and sanitized and got rid of every speck of mold from my water leak. I was explained the entire process by Joel, Isaiah, and Jim. I complimented Joel on his great team members, and his team members beamed when talking about their boss, Joel. Jims quality of work and work ethic was second to none. I cannot express the peace of mind knowing my family is now safe with a PROPER mold remediation and clean up. I am so grateful to Joel and his team at MJ White! Thank you thank you!! - Best, Katie Ellis

Vi
Review №4

The team took the time to explain the process, were able to work around my hectic work schedule, and the job was completed as promised to correct damage done from my first snow dam experience. After completion, they once again took the time to explain the work that was done and answered all of my questions. Everyone I interacted with was kind, patient, and fair. A special shout out to Steve for his gentle nature!

ma
Review №5

I highly recommend MJ White and sons. They do fabulous restoration work. My kitchen looks absolutely beautiful. All workers who came to my home, were very qualified and professional. The best company by far that i have ever worked with

Ch
Review №6

MJ WHITE and Son did a great job on our Bathroom. They were very nice, clean and Professional. Big thanks to Angie, Roger,Dan Wood, les,Joel and everyone else who worked on our Bathroom. If you need a job done give them a call first. The new Bathroom looks great.

Ma
Review №7

We had ice damn damage and MJ White & Sons did a great job. I hate having people working in my house and this was a pleasure.They were very responsive to dry things up and with the repairs.

Ch
Review №8

Every one of the crew that came to our home was very friendly and easy to work with. If I had a concern it was addressed immediately. Our basement looks wonderful. Thank you all so much.

Di
Review №9

Contacted M. J. White & Son for repairs after roof leaked, causing interior damage. Beginning with the first contact to assess damages, followed by project manager, repairs went smoothly. Crews doing content removal/return, dry wall repairs and painting and more, were all handled professionally. The crews in these departments were pleasant, helpful and well skilled. Did quality work.. I would highly recommend them again.

Je
Review №10

Very helpful in all aspects of sevices, worker very professional. Would recomend to my friend. Thank you M J White and son.

De
Review №11

MJ white and sons made it so much easier to process everything going on with my house. They were recommended to me by my insurance company I was a little hesitant at first HOWEVER I’m so glad I went with them. They were super professional; very communicative. The response time with communication flabbergast me! GREAT job explaining exactly what was going on every step of the way. Very clean even after removing over a couple hundred square-foot of flooring, subflooring etc. by the time they left I didn’t even see so much as piece of dust on anything super clean professional and made this whole process that much easier for me and my family they are super flexible and I can’t recommend them enough!!!!!If you’re on the fence of using these guys I promise you; you will not regret the service that they provide they go over and beyond for their customers truly felt like I was family!***every single person that came in my home protected themselves and my family against COVID-19. With this day in age was huge***Most importantly they did the job correctly!Shout outs toJimmy, Roger, Steve and Les!

An
Review №12

Great company to work with! We had our finished basement redone due to a pipe issue and could not be happier with the final look. Roger and all the contractors were super nice and very helpful/willing to answer all of our questions along the way.

Ti
Review №13

MJ White and Son recently took great care of an individual referred to them for damage to their home after a tree limb fell on their garage. Their pricing was very reasonable for the work they completed and Angie was always very helpful throughout the process. 10/10 would recommend them again!

De
Review №14

During the Christmas weekend we experienced an emergency, we had no heat and our furnace went out so we reached out to Les Neal at M.J. White &Son who immediately got to work helping us. He set us up with an HVAC contractor who was amazing and so professional, they answered all our questions and concerns. Within 48 hours of our call we had a brand new furnace installed. I highly recommend M.J. White &Son

Ar
Review №15

Very happy the temp was done promptly. All the guys were nice and did good work. Pleased with promptness of repair.

Tr
Review №16

I had a roof leak in September 2019. It was the first time I have even filed an insurance claim on my home. MJ White & Son made the process very easy by talking with my insurance adjusters and being present for the insurance inspection. They prepared the estimate very quickly so that my claim could be paid out in a short amount of time. They also did a very thorough job and were very professional.

Di
Review №17

This is my first experience with an insurance loss to my home. At first it was very overwhelming. The company assigned to assist me with this loss was M.J. White & Son. All I can say is that they were outstanding!. Their understanding of the situation was wonderful. They assured me everything was going to be alright from the start. All the crews were efficient and courteous. Everything was done in a timely manner. From the estimate of the repairs to the finishing of the floors. I would like to thank Mark Rylance the estimator, Les Neal the project manager, Roger & Steve the carpenters, Roland and his crew for the painting and Mike and his crew for the flooring. All did a wonderful job and I am very pleased with the results. Thank you for making this experience a pleasant one.Diane Woods

Be
Review №18

Best Possible Experience with MJ White & Son!I had a sewage flood in my basement. No local company would help me, and I was panicking! But MJ White & Son took the call and showed up immediately. From the minute they arrived, everything was easy for me. Cleanup and repairs flew by, and then they remade my basement from a horror show to a showplace. The basement actually looks better than it did pre-flood! Best of all, they were entirely reliable. There were no surprises in the bill; I knew exactly what was going to be done and communication during the project was great. Les and his team were friendly, professional, and efficient. Highly, highly recommended.

Br
Review №19

This company is the most responsive company Ive ever worked with. Les, Joel and all of the contractors we perfection. I would recommend them to anybody. This was first ever claim with an insurance company for homeowners, and they made in painless. Thanks to all

Do
Review №20

I would like to say a big Thank You to M.J. White and Son for assisting me with the repairs to my home after an insurance claim. All the techs were wonderful! Angie, Tim & Ryan were very professional and the work completed is spectacular. I would recommend this company to anyone that needs repair work done at their home. Thank you again M.J. White for a job well done!!

Ru
Review №21

They were our remediation company when there was a leak in the basement. They came in immediately to dry up the basement. They packed up over 140 boxes of stuff from the basement. They removed the tile, carpet, and part of wall damaged. They worked with me to pick out replacement carpet and wood. The whole process could not have gone any better. I so appreciated having Mark Rylance and Joel Patterson working on this project. Thank you!

Be
Review №22

I would just like to express my appreciation for a job well done by MJ White & Son. The results of the repairs are just awesome! Everything is so beautiful! The work is beyond excellent!! All of the workers were very kind and courteous. Very respectful of everything. They arrived on time each and every day they were scheduled. If I had before and after photos I would post them too!! Thank you MJ White and Les Neal for everything you have done!!! Excellent!!!Beverly Fuller

Ba
Review №23

I would like to just say I am completely satisfied with the work that was completed at my home. The staff was very friendly and did a great job all around. My project manager, Les Neal was extremely helpful during this difficult time. I would highly recommend this company for any restoration work needed. Thank you, M.J. White & Son, Inc.!

Ma
Review №24

I wanted to share how very pleased I am with the work completed to my home from M.J. White & Son. All of the crews were very courteous and on time. They answered all of my questions and I felt very at ease with them being in my home. My project manager, Les Neal was very professional. I would recommend this company to anyone that needs professional repairs. Thank you!

Do
Review №25

Today MJ White & Son successfully completed restoration work in my home after I had water flooding of my basement. They inspired my confidence in the integrity and competence of their company. The carpenters, Steve, John, and Dylan, were experienced, skillful, professional, and courteous. The painter Angie gave the finishing touches to make the rooms beautiful. Aaron worked diligently in completing carpet installation. I especially appreciate Les Neal who coordinated the crews and communicated with me as to details.MJ White & Son also had done a large restoration project in my home after a major house fire about 12 years ago and handled everything I owned with honesty, care, and respectfulness.

Ca
Review №26

They made me feel very comfortable during this experience. I am very satisfied with all of the repairs. They were very attentive of my needs since I am the sole caregiver for my husband. Would recommend this company anytime. Thank you to my project manager, Les Neal.

Jo
Review №27

I cannot express how wonderful my experience with M.J. White & Son was. From the time they stepped through the door to start the job to the time they completed all repairs all I can say thank you very much for a wonderful experience. The ladies that packed up my figurines were amazing. They worked late to make sure all of the items were wrapped carefully and boxed up properly. The painters were very nice and did a splendid job. I love the paint color for my bedroom!! This really is a very nice and respectful company to work with. I would recommend them to anyone that needs insurance repairs. Thank you.

Re
Review №28

I had my kitchen and bathroom restored all the crews that came out were dedicated professionals and they did excellent work Id recommend anyone to use their services Les Neal is an great contact person and Roger & Steve just to name a few were very passionate about their work.

Jo
Review №29

I have been speaking with the project manager, Les Neal and have been extremely impressed with the communication regarding my repairs. The crews have been very respectful and courteous. They have also cleaned the area every time they were on site, included the debris left by the tree removal company. The scheduling for the repairs was also great. Everything went smoothly. I believe this was due to the outstanding communication with Les and the workers. The electrician explained everything and I felt very much at ease with him. My son-in-law runs his own business and he was very impressed with how the claim was handled. Having an insurance claim can be very stressful. Thank you MJ White for all of your help and making this experience easy!

Vi
Review №30

The M J WHITE company did roof repair, wall paneling, cabinet removals, basement restoration, laid carpet & did other fixes in my home. From the first meeting, I was impressed with their honesty, integrity, fairness, helpfulness, & professionalism! They did great work, in a timely manner, & went beyond the call of duty to assist in anything I needed! I appreciate companies like theirs who are personable & also efficient. They kept in contact with me for job updates & worked hard to meet the deadlines given me. I would highly recommend this company!! Thank you, M J WHITE & Co, for a job well done!

T
Review №31

Tim and Angie were prompt and professional at fixing our house. Great job!

Ca
Review №32

This company was very responsive to our claim/needs and was also very professional. Their subcontractor accidentally damaged our driveway a little bit with their truck, and MJ White stepped up to the plate and come and fixed the damage right away, themselves. Great company!

Ja
Review №33

It was a true pleasure working with Les and Roger. From start to finish, they were professional, trustworthy, knowledgeable, and flexible. Our pipes burst causing major damage to our bathroom. Everything needed replaced except for the ceiling. The room is so bright and inviting! Thanks to these gentlemen, our newly remodeled and restored bathroom is now my favorite room in the house. Expert craftsmanship by Roger exceeded our expectations. Three days to a new bathroom. We couldnt be happier. Thank you, MJ White and Son!

Sc
Review №34

MJ White takes advantage of people and they are dishonest. They charged my family $1,616.00 for removing 20 sqft of dry wall and set up 2 fans to dry the area for 3 days. Their charges are extraordinary: hundreds of dollars per day for 2 small fans, $144 dumping fee for minimal trash they could have disposed at my house, 5 hour labor cost of $236 for equipment setup/take down fee where they basically plugged in 2 fans, and multiple other charges such as cleaning my small kitchen floor for $68. I also installed the dry wall myself after not receiving any information on costs etc. I DO NOT RECOMMEND USING THIS COMPANY!

Re
Review №35

Our experience in working with MJ White & Son from beginning to end was excellent. We would recommend them for any restoration work.

Me
Review №36

Excellent company! I used them for a full kitchen remodel last year. Great staff, very attentive. They worked seamlessly with my insurance company and made for a painless process from start to finish. When your world is turned upside down by unexpected damage to your home these are the guys you want to come make it right again.

Lu
Review №37

I Wouldnt refer this company to my worst enemy. They totally screwed us after having them come out for flood in my basement by not sending appropriate paperwork or a carpet sample to my insurance company. I had to call them to come get their equipment out of my basement as they almost forgot. Their contractor called me and pressured me to use them for the final repair and told me, he wouldnt waste his time at my job if I was going to play games and get other estimates Do not use this company, even if you are desperate!

Ri
Review №38

I have never had in all my years file a claim with my insurance company. I just wanted to express my gratitude to the fast service I received as soon as the claim was filed. A nice young man came that very day to cover the roof damage. Les Neal also came out that day and he was very kind to explain what was needed in order to fix the damages. All of the people who came out to do the repairs were very professional and nice. They were always on time and very good. I hope I dont have to go through this again, but if I do I would choose MJ White. Thank you.

Lu
Review №39

Crew showed up on time. They were friendly and professional. Repair was completed successfully and to our satisfaction.

Te
Review №40

GREAT COMPANY!! My friends didnt know where to turn when they had water damage from the roof. I suggested MJ White because I had heard about them before I am so glad I did. They were patient, kind and very professional. My friends house looks BEAUTIFUL and they are HAPPY!

De
Review №41

Excellent service. Masterful craftsmanship.

An
Review №42

Dishonest, Poor Workmanship, Absent Customer Service.Came to assess a water-stained ceiling. Ended up ripping up my plaster wall and ceiling down to the studs. It rains a few days later... rains in my house!A $1000 bill shows up at my house, I call to complain about it and they threaten to put a contractors lien on my property. Class acts all the way!They are sure to make your problem worse and charge you for it.Truly an amazing business structure. DONT EVER USE THIS COMPANY.

Do
Review №43

I would highly recommend MJ White & Son Inc. for contract repair. We had a sump pump failure while out of town, and the backup sump also failed. USAA insurance claim alloted so much money for repairs. Project Manager Les Neal came to our home and discussed the options and our vision for repairs to getting back to normal. He set expectations to my reality and was in contact via email, txt messages and phone even during the Thanksgiving holiday. His team of contractors were thorough, honest, trustworthy and respectful. Plus, my two little shiz tzus loved them, and the teams ensured that Augie and Wyatt didnt run out the open doors! Les always ensured the replacement materials I picked out stayed within my budget and were within code for a basememt. A special thank you to all the contractors, who - as they entered our home daily, made me feel like this chaos of a flooded basememt (with everything now in my livingroom and garage) somehow was the norm. Their kindness and confidence was comforting thus allowing us to go about our daily routine. Les Neal reassured me that I would have my home back together before Christmas, and I have my basement back in order and the house is almost ready! Thank You from the bottom of my heart. - Dorothy

As
Review №44

We had a flood in our home at the end of June last summer. We had an extensive amount of damage (kitchen, bathroom, partial basment). We chose MJ White for the renovation as we wanted to support a family business. The first couple months were rocky with getting someone over to start the project because they were so busy. Then I had issues with communication and I felt anxious about it all. My husband and I stayed patient since we understood the business. Once things got started, our experience tremendously improved. I communicated alot via text with our PM and he was very responsive and followed through with everything discussed. The floor company and plumbers they hired out were wonderful and did a great job! His crew that came to our house were respectful and did a great job. If we had concerns with what we saw work wise, we let Mike know and he addressed it. We are about 2 weeks out from our project being complete, but as of now I would recommend this company. My advice is to be patient and make sure you communicate any concerns you have throughout the project if you have any. Mike and his team will take care of you. I will update my review once job is complete.Update: Signed off on our restoration today (12/27/18) and everything looks great and the paperwork was 100% accurate. We are very pleased.

ra
Review №45

Great customer service and excellent craftsmanship define MJ White & Son, Inc. Every employee I met was polite and hard working. I would recommend them without hesitation.

Ta
Review №46

Thank you, Thank you to the team at MJ White and Son, Inc. We had some smoke damage to one of our hotel rooms. They were quick, professional and did an excellent job. I would highly recommend them.

Me
Review №47

MJ White & Sons was referred to us by our insurance company after we had a pretty serious electrical garage fire, and our usual contractor was booked for the foreseeable future. MJ White & Sons was quick to come out and give us a quote and timeline for the work. We were impressed with how quickly they were able to rebuild our two story garage/attic. They were very responsive when we had questions or issues or requests. The majority of the timeline fell over the Christmas holiday and they worked every day except Christmas Day, including Christmas Eve. They were very friendly, and even carried our trash bins back to their storage location after the garbage trucks picked up our trash on trash day. They completed the work quickly and the garage looks exactly as it did before, just how we wanted it. We had one issue with a replacement door handle on a fence door not being quite how we needed it replaced (and not how it was originally before the fire burned through the fence door), and they were receptive to our request to change the handle and came out the next day after allowing us to suggest the style we wanted. We are very grateful for all of the work they did, it is so nice to have our storage and parking space back before the snow comes this winter. We would recommend their work, we are very happy.

Ga
Review №48

I want to thank the crew from MJ White & Son, for the thoughtfulness they put into their work, for being punctual, for their sense of humor and for being respectful of me and my home.

Jo
Review №49

To be honest ....Plz do not go with this company the worst company ever . My house got struck by lightning they came out and patch the roof up so rain dont make it worst. Thay started out really nice they want to help us get whatever we need and get things done ...damn I fell for it ...happen in August of 2015 now we are in mid Feb 2016 still waiting for them to finish . I say this I never been so stress out ...this much in my life . Im to a point that I want to hired someone else to finish the work but I cant the money is tied up with them and the mortgage company . I can go on an on but I will let you know when they are finish.

St
Review №50

Excellent source of professionals in the industry. Have always accommodated critical time frames and accomplished the task at hand. Excellent performance.

Ro
Review №51

Worst Service Ever! Terrible project management, sub-standard work, poor follow-up and problem resolution. The main office does not have a clue of the kind of work the contractors are doing and how they represent the company. I agree with others, I wouldnt wish this company on my worst enemy or even their own employees.

Al
Review №52

Long story short: MJ White & Son performed unnecessary water mitigation at my home. DO NOT HIRE MJ WHITE & SON!They removed a portion of my bathroom wall that had no damage, they left a de-humidifier and air mover at my home for way more time than was necessary, and they removed carpet that was never even wet. All this in an effort to make more money from the insurance company.Completely unprofessional, completely crooked, and completely immoral.

Jo
Review №53

The crew was professional, clean, and most importantly, did the job right the first time. Would highly recommend.

Ed
Review №54

Had a water loss at our house a few years back. It seemed as though they dropped everything to get the water and damaged belongings removed from the basement quickly and efficiently. I would highly recommend them for any repairs.

An
Review №55

This is the absolute WORST COMPANY!!!! If you value your items do NOT use them!!! They damage numerous items in my home, that had been in my childhood home, and after a year, my piano is still with the company that was hired by MJ White to move and store my piano, while work was being done on my home. They owe the moving company over $1,000, abd I dont feel I should have to pay it to get my piano back. NEVER USE THIS COMPANY!! I would not have given them even the 1 star that I did, but you cant write a review without at least 1 star.

Wh
Review №56

I would like to have given no stars but that wasn’t an option. Worst company, if you are looking to have to hunt your contractor down to start this is your place! Horrible customer service... do yourself a favor.... work with someone else!

Ch
Review №57

They were awesome! So friendly and understanding of my needs! Would highly reccommend!!

Me
Review №58

Hired MJWhite to carpet clean my parents house. After a long winter and two dogs running through the house, the carpet was pretty dirty. MJWhite did a great job and even got some of the worst stains out (muddy paw prints). The serviceman was very friendly and courteous. Would recommend them to anyone need to spruce up your carpet.

Ev
Review №59

There are great people at MJ White I have known for years.

Jo
Review №60

I give them one star only because I couldnt give them zero and still post my review .I wouldnt use this company even if they were the ONLY one available. They were called in to clean-up of a trauma scene. When we realized theys missed a lot, and called them back the FIRST time, the employee apologized for the inconvenience. I asked him to call me when he finished to I could make sure he was thorough before he left, but he called after leaving the site. Again, he missed a lot and we finished the job ourselves. The owner of the company was contacted by the funeral home, who suggested they apologize for the repeated re-traumatization of an already grieving family. Their response was a $20 gift card to Olive Garden and a $150 check, completely inadequate. Avoid them at all costs!

St
Review №61

Excellent service and attention to detail. This is the kind of business you hope you dont need, but if you do, these are the folks to do the job for the right price, on time, and correct the first time.

Ge
Review №62

Great company, great service! Highly recommended!

Jo
Review №63

Beware of this company and go with a large corporate outfit. My water loss was in November 2013 whereas major repair work wasnt until July 2014. I spent 8 months walking on the sub floor. I have been through 3 project managers, we had one employee harass my mother over a used refrigerator, they ruined my basement carpet via defecting cleaning machinery and the list goes on and on and on. Broken promises, a lot of the work had to be redone, the subs were OK, but they were not reliable and they routinely didnt show or showed up unannounced. Its February 2015 now and I am just waiting for a claim on my ruined carpet. My recommendation is to avoid this small company.

Em
Review №64

Using MJ White for water damage I had due to Ice Dams had to be the worst experience I have ever had dealing with anyone doing work in my home. It is bad enough that you are already going through a loss but then to be disrespected by employees, having them disrespect your home and wasting your time but not showing up when they say they will is enough to push any home owner over the edge. My project which shouldnt have taken more than a few months just finished this week after 9 months. There was more than $2,000 in damage to my home from MJ White employees, my furniture came back damaged from their warehouse/storage, my hardwood floors were scratched, my door frames bent from equipment, and bathtub scratched. The first project manager I had blamed the insurance company for the delays and when I would take to the insurance company I found out they were blaming me! I ended up getting a new project manager and crew that worked on my home which made the process a lot smoother but it shouldnt have taken e-mails to the owners to get to that point. I wouldnt wish this company on my worst enemy or even their own employees.

ja
Review №65

******* BUYER BEWARE *******Please take this review seriously. I never take time to write good or bad reviews as companies, services, etc can have many factors go into a poor experience which can have huge impacts that may impact a companies business. However, Ive chosen to write my first review due to this particular companies extremely poor performance. MJ White has taken over 4 months to complete a simple bathroom remodel that wouldve taken a half skilled handy man 7 business days to complete. I wont ramble on with all the details, just know this NOT, a non-performance issue on behalf of the customers. To date, the job is still not complete and there is no end in sight as the bathroom sits inoperable while they argue with their 100% contractor pool over whos responsible for the repair/tear out debacle that now must take place as nothing came together as it should have. If you choose to ignore this review, best of luck to you and Ill look to see your review in the future.

Sh
Review №66

So far, 4 months, and three managers later, still making empty promises, and failing to show up.

Information
11 Photos
66 Comments
4 Rating
  • Address:22705 Heslip Dr, Novi, MI 48375, United States
  • Site:https://mjwhiteandson.com/
  • Phone:+1 248-478-4404
Categories
  • Building restoration service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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