Very adaptive to our needs and professional, as well.

Byrnes Agency is simply a pleasure to do business with. Caring, compassionate, and very professional service. I just can’t say enough positive things about them—always go above and beyond. All of the agents are great, but, I must admit, Amy is my favorite.

Very fair pricing and Great Service!

Absolutely the best in the business!! Amy is my agent and I cant give her enough praise. The whole staff at the Danielson office are helpful, professional, courteous, and friendly.

Have been with the Byrnes Agency since their days on Sachem Street. The staff is friendly, helpful, and knowledgeable. Alexcia has done a great job of finding the right homeowners and auto insurance for us at an affordable rate. I appreciate being able to call her with a change or question and she knows me by name not just a policy number. Very professional. Thank youAl Wlodarczyk

My entire family has been Byrnes Agency customer’s through 2 generations, and I personally have been for over 20 years. They are always friendly, happy to help you find the best rate, and provide exceptional customer service. We love working with Byrnes agency because their always there when you need them.Eleonora Ferragatta St. Jean

Transfered to new insurance for my tenant certified 👌💯

Fantastic associates that always have a solution. Helpful, knowledgeable, but above all, always courteous

Please; no more surveys.

Very good

I have been a customer the Byrnes Agency for over ten years. They have given me great service with my vehicles and carpenters insurance needs. They get paper work out quickly whenever I ask. They are friendly and pleasant to work with. I always feel like they have my back when it comes to my insurance needs. I would recommend them to anyone that is looking to insure their car or business.

Fantastic service!Good rates are a good start, but an agency must be able to give you service when needed. Byrnes has been top notch for years. From a simple notarizing a form, to making a claim after an accident, they made it simple for me as a client. Highly recommend them.

Ive been with the Byrnes Agency for 3 decades now, and found them to be quickly responsive to any changes I make. They handle my personal and business insurances, and have always done a great job, and for a reasonable price.

My first review was taking down ! You can tell they care ! One of the worst customer services I have ever seen. Does not return phone calls or emails. I have never been more disappointed in a place as I am with this insurance company.

Have worked with agent Donna for years and consider her a friend..She has always been able to answer our questions and and get us straightened out, even if it was our mistake..

Very professional and helpful!

Byrnes Agency found me an excellent car insurance at a great rate and renters insurance for my apartment that is very affordable. I couldnt ask for a better company to work with. They are pleasant and courteous on the phone and they work with you to get you a perfect fit. I have been telling all my friends about them!

Byrnes Agency has made the insurance process so simple and easy. They are quick to follow up with claims and have found us incredible rates on our insurance. When I talk to the representatives, they are so personable, yet professional! They have made insurance a much less frustrating thing.

My husband and I have been with the Byrnes Agency for over 45 years.Customer service is #1 at Byrnes. The insurance associates at Byrnes are always looking out for their clients to ensure they are getting the very best rates and proper coverage. Claims are handled fast and efficiently.We highly recommended the Byrnes Agency for all insurance needs.

Friendly, helpful, and timely service. Excellent response rate, and readily works with you and the insurance company to assist with processing your claim. I have no complaints. Truly a satisfied customer.

Byrnes Agency continue to be truly trusted insurance advisers. They work tirelessly to provide us with the best insurance coverage at the most competitive cost. For several years, it has been a true pleasure being associated with everyone at Byrnes Agency.

Quick to provide quote. Good job

I used to shop around for insurance on my own for many years with the assumption that I was saving money by doing it myself. My employer was a customer of the Byrnes Agency for years and recommended I give them a call. I was shocked at how much money I saved and how easy it was. I have been a customer of theirs for years now and will continue to be for the foreseeable future.

I dont like doing business over the phone.

Have been a customer for almost thirty years. I like having a person to talk to that knows you and understands your needs and is responsive when you have an issue. Would highly recommend them for personal or corporate insurance needs.

Byrnes has always taken care of my needs. Everything has to this point, been handled faster than expected and I would highly recommend them for all of your needs. TY Byrnes!

As a result of shopping around for more competitive rates for both home owners and auto, The Byrnes Agency not only were the most competitive, with a great product line. Their customer service rep Patricia Russell was second to none. Her vast knowledge of all products more specifically those which fit my needs assured me I had made the right choice going with the Byrnes team!

When I needed to get my first car insurance policy 2 years ago Byrnes Agency helped me get a better offer than I could have ever imagined. The process was smooth, I was able to take care of everything from home and they were helpful when I had questions (since it was my first time buying my own insurance)When the rates on my current policy get too high Ill definitely return to Byrnes to see if I can get a better deal and its always worth checking because you could be saving money, you never know!

Ive been with Byrnes since the beginning. Ive had the best customer service you could imagine. Courtney and Allie are the best!!!! Thank you for all the great years of customer service. You all rock 😀

Greg Kosma as an agent is right on top of allour insurance needs. His team is always courteous and professional. Their response time is immediate. I highly recommend them for personal and business insurance.

The Byrnes Agency is awesome. All of the agents are right on the ball and I always get prompt service no matter what I need or when I need it. I recommend all my family and friends to the Byrnes Agency without hesitation.

Recently had a home fire. Already a stressful situation, they reassured me that everything would be ok. They spent a lot of time answering my questions and there were plenty. We are not finished with the repairs yet but I am quite sure they will be satisfactory. Thank you at Byrnes Agency. They are polite, friendly & helpful.

I switched to Byrnes many years ago and could not be happier! They are trusted professionals who always have my back! Great prices and fabulous customer service. I will never switch!

From the moment Allie Martin answered my call for a quote, I knew the Byrnes Agency was the company I was looking for. Very professional and polite, Allie answered ALL of my questions (there were a lot!) and provided me with a quote for my wife and I AND our two vehicles that was beyond competitive with those other guys. Seriously, they werent even in the same ball park with the Byrnes Agency.But wait, it gets better!When I arrived in the office today to purchase my policy, I told Allie that I had limited time as I was on my lunch break and had to get back. She said, Ill bet I can answer all of your questions and finish this up in fifteen minutes.12 minutes later I was walking out the door smiling with my insurance cards in my hand.Professional, courteous, prompt, and the facility is absolutely gorgeous.Why would you call anyone else???Call the Byrnes Agency with all of your insurance needs, and ask for Allie!!

Alexia is very pleasant to work with. Not only does she know what she is doing but she also get right back to you. I will continue to do my business with her.

I had the most amazing experience with them good service, attention personalized and follow up your issues or concerns. I am always so happy with them, thank you for everything.

Of all the insurance companies I have dealt with, my experience with the Byrnes Agency has been the most pleasant. The best part of my experience has been my relationship with Candy Costello. She has been my agent for over 10 years and I feel like she is part of my family. She is always courteous, helpful, knowledgable, and provides prompt and accurate service. She has continued to advise me during my ever changing insurance needs ranging from motorcycle and automobile coverage to renters and homeowners policies. I gladly recommend Candy Costello and the Byrnes Agency to my friends, family, and co-workers, especially if they want great service and the best rates.

Allie Martin went above and beyond to make my experience with the Byrnes Agency one of the best possible!! I am now trying to convince my co-workers and friends that if they are looking to change their insurance policies, that they need to go and speak with the best in the business. I will recommend to everyone i know!!!

Team at Brynes are friendly, helpful and amazing responsive. They’ve helped us with many requests and been wonderful to work with on everyone one of them.

I’ve been a customer of Byrnes Agency for 4 years, they are really fantastic! We have our business insurances with them as well as homeowners insurance for two houses, everyone I’ve dealt with is very knowledgeableVery helpful and really spends the time to make sure all our needs are met! When I need to speak with my agent I am taken care of immediately! I highly recommend this agency, we have been in business over 40 years and this is the best agency I’ve ever had!Kathy MoffittCoastline Painters LLC

Always helpful and fast. They get me the best quote! Will always recommend them!

The professionals at Byrnes found my family a more affordable and appropriate Insurance Plan for our home and automobiles right away and handled the transition superbly. 5 star customer service!

Always incredibly helpful. The one company I feel confident with every time I call

Thanks so much to Greg Kosma and the Byrnes Agency. We switched our business insurance to them and its been a great move. Great attention to detail and incredibly easy to work with. Thank you!

Byrnes Agency has made staying insured cost effective and worry-free. I am always treated like a priority, and the response time is so quick, its unlike any insurance broker Ive ever worked with before.

Friendly, wonderfully helpful people who go above and beyond in order to give you the best experience possible. My agent, Amy, gets a gazillion kudos from me.

Im very pleased with this company, having recently having to submit an insurance claim for storm damage, One phone call and they handled it immediately. We had an adjuster soon after and a check soon after that! Very satisfied.

Byrnes Agency is great to deal with. I feel very fortunate to have Alexcia looking after my account.

Make sure you tell them what you want, and don’t let them change your mind. You will be over charged.

Been with byrnes agency going on 8 years I believe now. In that time Ive had 3 different agents allie, alexis (I believe Im sorry if its wrong I always messed her name up) and now paul. I have never had an issue always given great support, quick feedback and the cheapest prices possible. 100% would reccomend and do reccomend byrnes agency to all my friends and family.

The Byrnes Agency is an excellent company to work with. I always get great service and the best coverage for my $. I highly recommend The Byrnes Agency!

The Byrnes Agency, and my agent Brynne, have always been attentive, helpful and intent on finding the best insurance policies to suit my situation. I would recommend them without reservation!

Had simple questions about life insurance and got clear/concise answers.

Outstanding service they find the perfect policy tailored to your needs . Professional and knowledgeable . Highly recommend

They work hard to get you the best and affordable insurance options. They are very friendly and professional.

I have had Amy Diggett for a few years now.I highly recommend her! Always gets back quick and always there to please me...so thanks amy

Mark Plotkin and the staff have always been helpful, knowledgeable and courteous when I have called the office..We will always go to them for our insurance needs.B&S Norwich,CT

Byrnes Agency Insurance goes above, and beyond expectations; of an insurance company. 5 Star service everyone is so friendly; just like Family!

I have worked with these consummate professionals for years, they work hard to get my family the best coverage, for the best price.

Mark plotkin is the best hes been here for us for years.

I can’t recommend Byrnes Agency enough. Always friendly, quick and most of all helpful!

Ive had my homeowners insurance through the Byrnes Agency for years. Very helpful and professional.

Thank you byrnes agency. They made dealing with my car accident simple and acted fast to have me back on the roads as soon as possible.

Ive always have been a fan of the Byrnes Insurance Team. I was on their insurance policy with my step mom and only had one auto insurance claim when I lived out in Norwich. During the claim they were able to point me in the right direction and provide me with any and all questions that I had.

The people of Byrnes Agency are courteous, and work diligently to ensure prompt, competent service. They have served my family well for over twenty years, and will continue in the future.

Good company, always professional, easy to deal with, no hassle.

Amy donna and everyone have always been wonderful

I like the fact that when I call. Someone always answers

We deliver. The staff was helpful and friendly.

Very professional, and helpful. Would never think of going to another agency.

Its up a long hill

Great service. Always looking out for our interests

Great people too work with

Have both personal and business accounts with the Byrnes Agency. They are awesome!

Love love love Byrnes Agency!!!!! Allie Martin went above and beyond. She has saved my husband and I so much money! !!!!

Very nice people

Marsha is the best.

Outstanding service