Ordered my balloons over 24 hours ahead of time to be delivered. Got the email confirmation that they were out for delivery at 9 am to be here by 11 am. Never came and the store couldn’t call driver to see where they are at since they were a 3rd party delivery service. I asked for a refund and they said they think I have to go in to get it which was not helpful at all. If you’re going to order from here go get them yourself.
Waited 45 minutes for a curbside pickup. Finally security guard at the front door was able to get in touch with the manager and straighten out the order. They were busy, but they have to get it together. Kudos to the manager and security
Very helpful young polite staff!! They all teamed up to help me secure my big order from other locations and offered to help with the pick up.Well done 👍
Needs a happier staff but I understand. People are annoying. Lol they deal with them all I suppose.
Good variety and social distancing. Definitely a fun place to check out
Good safety measures, short wait outside, decently stocked
Slow checkout but great selection
Pathetic service and staff has attitude to give not service .. second time experience the order was not ready for curb side pick up .. I had to go in and wait for 15 mins for them jus to locate the order .. very unhelpful staff
Nice store, but I came for one big birthday balloon. It was not sealed properly, and it deflated on the way home.
We held a double surprise party for mother and my son got everything I needed even though the Halloween costume rush was on They still had everything else and a great selection of it.
Nice place.. they got everything you need for any type of party you are thinking about..
There’s always a long line of people and one person checking everyone out. None of the employees ever seem to be bothered and always have an attitude so good luck if you need help with something. This is all besides the fact they’re incredibly over priced.
Just about everything you need. In every color
Surprisingly this is not one of the locations they are closing.I’ve been here 3 times for different party needs in the last month. No one ever tries to help or make eye contact. Staff usually clusters at the register for socializing and ignoring customers.
Treat place to get your party stuff and I love to get 10 pieces of candy for a $1
I love the fact that it’s such a big store but they don’t sell to many costumes or costume related stuff during the year. The stuff they do have is quite pricey and the quality not so great.
The store had a nice selection of gift bags and the cashier was very corteous.
Horrible customer service! I called 5 times to ask if they are open and five times I was placed on hold until I hung up!!!
Love this store they have everything in every occasion just a bit pricey but very nice choices of wanting different characters and having everything that one needs in one store .
Great customer service
Bad service for organized customer and not informative
Great store, you can find everything for any party. My kids love it
Have so many things that you can buy that are different and unique. Best candle section for birthday party ever.
Did not have what I was looking for very disappointed due to the fact that they were putting that their Halloween supplies
They have tons of stuff, candy and masks and decorations. I was disappointed I couldnt find a face painting kit (plethora of makeup/kits) but I found Laffy Taffy and Lemonheads though, so it was worth it
Place is great to get party balloons and supplies!
Great service. 😎
Great place ... They have everything u need !
Big store!!! So many items for parties... this place is usually packed during Halloween!!!
Good sales and a wide selection of party supplies and more...
This is by far the worst staffed party city location I have ever seen. It literally took 2 hours to get 20 balloons inflated. Go to the nearest Dollar Store imstead!
Great store awesome products
I love candy and balloons and they got em!
Great place to get stuff for kids parties and holidays. Always a good selection of inventory.
Horrible customer service..In the store and over the phone.Today oct 23th, waited 30 mins for someone to help me find an iteam i been searching for.They gave me the option to place those iteam on hold which i gadly agree since i was traveling from NYC to CT. Drove 1 hr, got the place.. waiting in line for 20 mins to find out the iteam were never place on hold. They send me to the back, they were sold out.. the manager offered me 20% off on w.e item i purchase instead of my originals.Denied, im so upset. Pently more customers were upset, this isnt a good place to reley on.. i will never go there again.
I like party City
Store items and online inventory never match here
The girls work there makes fun of customers, very unprofessional and rude.
If you need their kinda stuff theyre pretty useful
Love this place.
Nice selection of party goods, costumes, and trinkets for almost every occasion.
Complete selection of party debree from favors and place settings to costumes.
Very very good
Can find somethings from their. But never can find someone to help you.
Well stocked... Service is adequate if reluctant.
Got exactly what we needed there.
Best party supply store
Their web site says they are open until 10pm on Fridays. Drove over there from Stamford, and the place was locked up when I got there at 9pm. One star for wasting 25 minutes of my time.
This place gets INSANELY busy during party times like Halloween and New Years, so be sure to go early. Its a pretty big store but it will sell out.
Great store for party items
Awesome place for party decorations
Quick Halloween shopping!
Great party buys
Over priced and over rated
Service is usually prompt but can use a few extra cashiers on busy days. You will get you usual party supplies selection.
I should not wait 15 minutes in line for one item, with person in front of me.
Horrible customer service, the people who work there have attitude and arent willing to help!
Excellent.
All your party needs
Good stuff
Love this place
Nothing special. Staff isnt the greatest. Not very friendly but not rude either.
Under staffed
Horrible !! Everytime
Nice place
Junkie city
Disorganized.....
Great inventory
Expensive
Very nice everything
Good thank you
The girls who attended me were very kind.
I didnt find what I needed 😔
Of everything
You find what is necessary to decorate your party
Love it
I find everything related to childrens parties
Excellent
Everything to decorate your parties
Great variety of products
Wooou