Westport Auction has been very helpful with my won item. Their in-house shipping (per email requested) is very reasonable and easy to request via email.
I’ve been attending auctions at Westport Auction for several years now and have been very happy with the way they operate. For one you can bid directly on their website as opposed to a third-party most of which have a $200 minimum bid. They have auctions almost every week and sometimes twice a week and to me it represents a passion for getting variety and quality out to the Public. I’m happy to give them a five star rating!
They tried to sell a (possibly) fake RIZZI as an original. Rizzi is known for his 3d work. Westport tried to auction a 2d piece as a real James Rizzi. Westport deliberately misrepresented this piece with a material omission of the artwork in order to confuse in mislead the public. Yes they will claim that the buyer should have done more diligence. But EVERY OTHER SELLER on Live Auctioneers clearly label their Jame Rizzi as 2d artwork when they are 2d (which are worthless) as opposed to the 3d artwork which made James Rizzi famous. Beware of this seller. Upon contact with the seller, they tried to claim that RIZZI is also famous for 2d work which shows their total lack of knowledge when it comes to what they sell.
WESTPORT AUCTIONS HAS GREAT INVENTORY AND SUPERB SERVICE.!!!
Excellent customer service. Beautiful quality merchandise.
I have bought and sold through Westport Auction. Although there are fees on both sides of the transactions (buyers take note - that fee came as a surprise to me the first time I bid and won at auction) I would say that the experience is a good one. All of the staff is friendly, responsive and helpful. Most importantly, the items are very well described and all defects and flaws are fully disclosed. Our pick up experience was very good. I would say that the process is easy and transparent - and if you are careful and diligent - you can get some exceptional deals.
I have always had the best experiences with Westport Auction. The items they offer for auction are exceptional, and because I cannot view the items in person, as I live out of state, I can confidently state that any item purchased online will exceed the descriptions & photos Westport Auction has provided. Additionally, Westport Auction will promptly respond to questions, and supply additional photos with more details of any item theyre offering for auction. Westport Auction is certainly at the top of the list as far as auction galleries go. The staff will do their utmost to make the purchase and delivery of your item(s) run as smoothly as possible.
Westport Auction is the absolute best place for new and vintage classic furniture. They are knowledgeable, professional and courteous. We have known them for years and can not recommend them more highly whether you are selling or bidding. We have done both.
Customer support staff are terrific. Phone calls always answered. Scheduling a breeze. Got help loading items. Everyone cheerful and accommodating. Items were as represented. A very well run operation.
Wonderful Auction house with Fantastic Customer Service! Will be a customer again!
Fair, honest, helpful, and friendly.Very reputable auction house. Couldn’t ask for anything more.
Purchased a lamp . We had a hiccup . I emailed the auction house . They responded with a fair resolution.
Very helpful people. Great.
Be very, very careful when buying from these people.It would be polite to say that they are kinda sloppy in the way they catalog their lots - and then combative when called out on it. I could also be less polite.When an auctioneer identifies a maker of an object by name, without any qualifiers (e.g. in the manner of or after), they should be able to present a buyer with clear documentation of that lots authenticity - a makers mark, or a written provenance / purchase receipt from the previous owner.
A reputable auction house, with a efficient and polite staff. Couldnt ask for more.
My wife and I have purchased more than 70 items from Westport Auction since 2017. They have been perfect for NYC apartment and Connecticut home, we really do enjoy each one of them. All of your staff are so professional, nice and trustworthy.
EXCELLENT..
I love Westport Auctions. I have furniture my Mid-Century Modern House in New Canaan with some beautiful pieces that I discovered through Westport Auctions. They are delightful to deal with post auction.
Id give them six stars if i could. I have bought from them a number of times now and they are always professional, friendly and efficient, and the 3rd party shipper they use is as well. They offer quality items, Im always pleased with my purchases. One of the good ones, highly recommended!
The worst place in the world to sell furniture and personal belongings. Rude, unresponsive, don’t know the schedule of their own auctions, lowball every item just so it sells faster and then instead of taking any responsibility, blame the customer. Do NOT sell your items here, Fairfield and Doyle’s are much better, and I am not ashamed to say so publicly.
Tried using the app to bid, however the app failed to work properly and timed out when an item I was watching came up not allowing me to bid. I phoned in a bid afterwards but was told they would need to check with the seller. Why allow bids if they need to be accepted by a seller? Why offer the ability to bid live through an app if it doesnt work?
Open airy and well organized - Very convenient location.
Great items to be found...
Nice people to deal with.
Great value..great staff...great merchandise
Great people. Honest and hardworking.
Liars and losers. Sold me an item described as silver for over $1,000, turned out to be silver-plated copper. Lots of attitude, very arrogant. Never again.