user
Rowells Services
359 Tilton Rd, Northfield, NH 03276, United States
Appearance
Rowells Services

Comments
Ma
Review №1

We called many companies that were unable to help us. Rowells Services came right away and made us their customers instantly. We are so happy for all the hard work from Alex Dion and his crew to repipe our whole sewer system. Thank you for superior work Rowells Services we’re the best.

Bu
Review №2

Rowell’s Septic were great. We used them to check and pump out septic system at our cottage here in central New Hampshire. They were friendly and responsive, they came when they said they would and they did a great job. We absolutely plan on using them again

Sc
Review №3

Javier called and texted me to let me know that he and his assistant were on their way from Concord, which gave me a time frame and allowed me to trap our dogs indoors where they wouldnt get in the way. They showed up to pump my septic tank, and did so in a timely manner (about 40 minutes). They were very professional. I appreciated the report on my invoice and will use a bacteria starter to keep my septic system functioning.

Ma
Review №4

Worst customer service ever!!! Quoted one price then charged more. Did not fix the initial problem we called them for and then wanted to come back, charge more AND an additional service charge. I will share this with ALL my condo neighbors. WILL NOT EVER USE AGAIN!!!

Ro
Review №5

Called Rowell Services after experiencing a serious city sewer backup. Was a bit hesitant to call because I’m a bit south of their location, but that proved to be a non-issue. They service a large geographic area. Office staff was very responsive, courteous, knowledgeable. I received text messages and phone calls letting me know that someone was on the way and the exact time that someone would arrive. Alex came out, diagnosed the issue, worked with the city after city had already (wrongfully) disclaimed responsibility. Alex got city to reconsider and resolve the issue. He took care of all the details, saved me $15,000 of excavation work that I would have otherwise been responsible for! Thanks to Alex, the cost to me was extremely minimal and he made it pretty much stress-free! To say Rowell’s pricing was fair is an understatement. Calling Rowell’s saved me a ton of money. Highly recommended! Will definitely call them for any future needs!

Li
Review №6

Our 50 year old copper water pipe sprung a leak and we had to shut down water supply to the entire house. Rowell services responded quickly to my call and their technician was very pleasant and very efficient at replacing a piece of the pipe and installing new fittings. We are now leak free and so very thankful for the quick response and professionalism! They have gained a customer for life!

Li
Review №7

Thank you Rowells Service for fixing my sink plumbing! From the time that I placed my panicked call to getting it fixed, your company showed nothing but professionalism! The technician Jon Turner was kind, pleasant and efficient. His smile was warm and welcoming. You kept me up to date on my appointment and Jon called and texted a photo before the appointment which was a nice touch. I would use Rowells Service again and will recommend you highly to anyone who is looking for great service. Thank you again. Linda Bolte

R.
Review №8

We have used Rowell’s on several occasions and they have always been professional and courteous. From the customer service to the services being done I would highly recommend to anyone. This last time we had our septic tank pumped and it was a very fair price and they showed up as scheduled. They were easy to reach and very accommodating when it came to days and times. Even though we are former customers they still used the discount for $30 off when mentioning the sign with the coupon. I especially appreciate that the guys are friendly and take the time to talk with the customer as the job is being done. These days many people just don’t have the time of day to chat. Rowell’s workers have always been a great group of people. Thanks again!Kristen & Robert P.

Me
Review №9

Rowells came today to put in hookups for a brand new dishwasher, to connect our fridge for water/ice, and to put washer and dryer connections upstairs. The entire process was more efficient and affordable than our wildest dreams. Rowells came to complete a quote within a couple days of us paying their $150 fee (which was on par with all other companies we got quotes from), and the electrician and plumber were professional and thorough. The quotes were sent when promised and both were lower than we were expecting. The company was incredibly accommodating in scheduling the electrician and plumber for the same day so we didn’t have to take more time off of work, and we only had to wait two weeks for availability. When they came today, they were professional and happy to explain what they were doing as they completed the several things we needed in our house (which was built in the 1800s so not the easiest to do work in). They not only put in our dishwasher hookups, they also connected our dishwasher. They cleaned up after themselves (including vacuuming!), and were able to complete all of this work within 4.5 hours. We are beyond pleased and would give our strongest recommendation. Thank you to our electricians, Jesse and Andrew, and our plumbers, John, Mike and Reese.

Ma
Review №10

Id like to thank Bobby Joe and Lori for getting this done for us we needed our septic tank pumped, and we needed it soon. They worked together and got us the following day, Jim came out in the morning and was very pleasant about the job he was doing and was very nice with my dog and myself outside. I will always use Rowells from now on, and I highly recommend them to anyone for any needs. PS Jim did not ask to use my hose to clean his truck hose. Thank you Rowells .

St
Review №11

Called rowells Monday morning after we had a small issue with out septic being full. They came out the next day and were great! Right on time. Driver called ahead of time just like they said they would. Was in an out quickly and gave some good advice! Would recommend to anyone! Prices were fair and the service was great! Driver was extremely professional and left no traces that they were even here!

Er
Review №12

Weve been using Rowells Services for some number of years and have been pretty happy with their service. We started with septic service, the original focus of Rowells, where they were expensive, but very reliable and trustworthy. Weve more recently been having them service our boilers and furnaces as theyve expanded into these areas as well and, although their prices are double what weve found from other companies, theyve been just as reliable and trustworthy....Until the pandemic. Since the pandemic struck, weve had no end of scheduling issues with Rowells. We book appointments month in advance as they require that you be available anytime during the day of the appointment as they cant specific a time that they will arrive on site. Earlier this year, we had blocked out time for an appointment and received a call the day of the appointment that the technician was out sick. Fine, that happens, but they couldnt schedule a replacement appointment for weeks even though they had failed us. We rescheduled for early July when we had another window of opportunity.We reconfirmed the July appointment a week in advance. We then called the night before to get an estimate on when the technician would arrive and everything was fine. But then, two hours after the technician was scheduled, we received a call that theyd have to cancel as some of the other jobs ran long and wed need to reschedule for later in the summer.Now Rowells is not only double the price of other companies in the Lakes Region, but theyre also completely unreliable and I would dare say arrogant. This was a great company but, whether its workload, a shortage of staff, or changes in management, the company has gone downhill fast.Well be looking elsewhere moving forward.

Ar
Review №13

We needed an additional 1/2 bath in our vacation cabin by our family’s arrival in August. Two other contractors that had agreed to do the work backed out of the job, so I called Rowell’s in May or June. They were prompt with an estimate, and arrived on time on both days that they worked. All staff members, including the plumbers and the telephone staff, were pleasant, knowledgeable and helpful. Work was completed neatly and on time. We would definitely use Rowell’s again, and have already recommended them to others. Thanks!

Ja
Review №14

After two days of struggling to clear multiple clogged drains, I called Rowell’s Services and spoke to Bobbie Jo. She was courteous and professional; amazingly she was able to schedule me for same day service and provided me with an upfront breakdown of the anticipated costs. The service guys texted me prior to arriving and they resolved my issue in a timely and professional manner. Rowell’s wasn’t necessarily my cheapest option, but they proved to be my best option... I will gladly use them again for future service needs.

Lo
Review №15

We were very pleased with Brent Corrow. He was very professional and knowledgeable

Me
Review №16

Very responsive. Cheerful scheduler, worked to get me help on same day when others said “no appointments available for 6 weeks, sorry.” Technician was on time, efficient, friendly. Good value.

Jo
Review №17

Great Customer Service from start to finish. Very pleased with the service provided for pumping the septic system and the installation of a septic riser and new cover. I needed service within 2 days and they were able to accommodate me without hesitation. Highly recommend!

Ly
Review №18

They were prompt and helpful. They were tidy and swept up after themselves. They said if they couldnt fix my Hot water heaterthey would give me a temporary hot water heater. It wasnt necessary.

Do
Review №19

The technician came on time and was very professional. He gave good advice and I appreciated the time he took explaining my options. I will definitely use Rowells Services again.

Su
Review №20

We have used Rowells for many years, and the reason is their professionalism; they explain everything to you, answer any questions you may have. They did a septic pumping for us. Their customer service is outstanding especially in this day and age. They follow up to make sure you are satisfied. A satisfied customer!

Vi
Review №21

Excellent communication about when they would arrive and photo of the employee that was coming. Efficient and professional. Fantastic customer service

Da
Review №22

Rowell’s installed a ductless mini-spilt AC and heating system for me last summer. The install was mostly good however something got crossed up and they had to come back and fix it which they did. It worked well all summer. We started to notice a problem this summer however. The head units were throwing cool air but not cold air. My first service call was scheduled quickly but when they missed the service window by more than 2 hours I had to reschedule. 2 days later (luckily not super hot days) the service tech came back as promised. He quickly determined the problem and provided a temporary fix until a more permanent fix could be done. Apparently the lines between the head units and the heat pump had corroded cause a leak of coolant. These lines had been recalled by the manufacturer and so the repair was free. It’s not clear if this was a fluke batch of cooling lines for a reputable supplier or lines bought from a cheap supplier with the intent to save money. Either way Rowell’s is making us whole fixing the problem without cost to us. Apparently I have not been the only one with this problem. Hoping the permanent fix is done soon before the hot weather comes.

Ma
Review №23

Very pleasant company to deal with. I booked my appointment online. A promotion indicated that booking online would reduce the bill by $25. A valve replacement was needed. After a couple of texts were exchanged, it seemed that the specifics were understood. A date for service was scheduled, but only a window of time, noon to 4:00pm could be given. Imagine my surprise when the technician texted at 8:50am to say he was on his way. He did not say where he was coming from, but about an hour later, he arrived. The job was completed in about an hour. I can appreciate that it’s nearly impossible to predict how long any particular job might take, but had I counted on having all morning to do other things, I would have been out of luck.

Jo
Review №24

These folks are second to none, in my opinion. Extremely professional, courteous, responsive, and they know their stuff. My wife and I had a sewage line backup occur in our basement, and Rowells came out on the same day we called. A few hours later, no more clog, and they kept us under budget!I will be using Rowells again, and Id recommend them to anyone in need.

De
Review №25

Right on time. Polite. Took care to keep his feet clean. Answered all my questions. The price was amazing. They are now my furnace/ac company. Im very pleased

Wi
Review №26

This was an excellent experience from when I placed a call to schedule the service (septic tank pumped) through when the service was completed. The timeline & cost were very reasonable. I will definitely consider Rowell for other projects in the future & recommend them to others.

Su
Review №27

Keith inspected a septic system on a home we are purchasing. He was professional, knowledgeable and thorough. I would highly recommend Rowell’s Services.

Li
Review №28

Two Rowell’s Service technicians recently came to empty our septic system. They were incredibly profession and friendly, and I learned a lot about our system while they were there. They called while en route, so I knew exactly when to expect them, and they moved all the dirt back into place after the cleaning at no extra charge.I appreciate their work and would definitely recommend them to others.

Am
Review №29

Today when I realized my kitchen sink was pouring all the contents onto my floor, I was horrified. I called Rowell’s and they calmly and kindly spoke to me and had someone out to my house very quickly. Once here the man was very professional, and quickly located what was wrong (and a few other things that I should be on the look out for). He explained things in a way that helped me understand, which is amazing! I will use them for all my future needs!

De
Review №30

We are more than satisfied with our experience with Rowells Services. The courteous service was done in a timely fashion, with a level of professionalism rarely seen these days. We plan on inviting them into our home again for some upcoming projects. Thank you Rowels for being there for us when we needed your help the most.

Je
Review №31

Technicians were extremely professional and informative, and understanding. Customer service rep, Kim was courteous, professional and extremely helpful during a stressful time. Would recommend to anyone needing their provided services.

De
Review №32

From the phone call to request the emergency service to the technician that came to do the repairs, phenomenal service. On the phone they tried to walk me through simple things to check prior to requesting the emergency service on a holiday weekend to the technician being here and taking the time late on a Sunday to explain and walk me though everything he was doing and being up front and getting my system back up and running. You all deserve all of the stars. Thank you!

Me
Review №33

I can’t say enough good things about our experience. We were able to get next day service, which I was not expecting. Ian was right on time, friendly, professional, and so efficient!

Mi
Review №34

Rowells pumped our septic tank today. From calling them for the service to being able to track the truck today the service experience was outstanding. The serviceman Robert Daly was very professional and did a great job. It was wonderful to work with a company that truly understands customer service. I highly recommend Rowells!!!!

Da
Review №35

All aspects of the service were excellent from the technicians who came, to setting up the appointment with customer service to the off-hours person I first spoke to. Ive use Rowells for septic in the past and have always been pleased. I actually didnt realize they did other types of service but I checked them out just in case and Im glad I did.

De
Review №36

The office contact Kelly was very friendly and informative. The staff that came to inspect my septic was clear on what they were doing and what they found. Gave me a emailed report that arrived just as they left.The Septic pumping was done at the same time and was not intrusive with the inspection. My system is in fair condition but the inspector was clear on what will be needed in future and I will be contacting Rowells when it is time to do that replacement and add to my system.

Ti
Review №37

This is our second time using Rowell’s to pump out the septic tank and couldn’t be happier with their service. The tech was very professional and great to chat with. He Helped explain how to keep a healthy tank and got his job done in a timely manner.

Ki
Review №38

My system had not been serviced for years. I knew not to use an unprofessional so I called on rowells services. They did an excellent and professional job. I will highly recommend them. 👌

Li
Review №39

Ive used Rowells in the past for other plumbing issues and repairs and have always received courteous and professional service. This time was no different. I submitted an appointment request online through Rowells website to get our toilet that was leaking fixed. I submitted on the evening of the Memorial Day holiday figuring I would have a phone call Tuesday morning to finalize the appointment. NO! They texted me back within an hour of submitting my request and we had the appointment finalized for the day I requested, which was Wednesday. Totally exceeded my expectations. The two gentlemen who came to take care of the issue were courteous and professional and I would recommend Rowells highly. Thank you for making dealing with plumbing issues a little less stressful!

ka
Review №40

Had them pump my septic tank. It’s about 150 ft from my driveway and straight down hill (40-50 ft in elevation), so not an easy job. The technician (Jim Ackerman) was outstanding! Super friendly, great sense of humor and knew exactly what he was doing. Even let me watch and educated me about a lot of $hit! Hahaha but seriously, Rowell’s is no joke. Hire these people right away! You won’t be sorry!!

Jo
Review №41

They emptied our septic system. They were courteous and on time. Gave me a brief but knowledgeable email about our septic system. Very helpful

Lo
Review №42

May use the service once we get proposal (s).Two items.1st. It was suppose to be a phone call this AM.2nd. Visit was to be done on Sept. 20th.Cancel the visit on the 20th, All items covered today. Very satisfied with the people that came,and waiting for your proposal(s).Louis

St
Review №43

They did an excellent job of pumping our septic tank. Explained the procedure very well to me, answering questions thoroughly and professionally. He described a problem to me. Gave me a thorough explanation, and treated it.Quality service and a reasonable price.

De
Review №44

Excellent service. Courteous staff. Bob was very knowledgeable and got the job done with no issues.

TJ
Review №45

Two weekends in a row the Emergency Service Division came through and saved the day for us. They are super responsive and professional. They use top of the line equipment and keep you well informed. Looking forward to using them for some additional work we want done at our new house. Thanks again to the Rowells Team!!!TJ & Nicole Howley

th
Review №46

We had our septic tanks pumped out. Have used Rowells since moving to the area 20 years ago. Excellent service always reliable. Service people are friendly and professional.

Co
Review №47

Derek and his colleague were outstanding. This was a very challenging job, both intellectually as the system is very complicated, and physically.They took great care to resolve the problem.My next request to Rowell’s is to clean out our septic system.

Xi
Review №48

We had our septic tank pumped and they were friendly and reasonably priced. We will definitely call them in the future.

Li
Review №49

I needed a new septic system and after getting the blueprint made and accepted by the state we called 5 or 6 different companies to get quotes for installing the system. We also wanted stumps removed and the property around the septic flattened. We had already received most of the other quotes before Rowells finally got us theirs. We were in shock at how much they wanted to charge us. The quote we had gotten weeks before was over $10,000 cheaper and included all of the other work we wanted done. The quote Rowells gave us only had the septic work and when we asked how much the rest would be he was throwing out thousands and thousands more for the extra work. Then Rowells told us that they wouldnt be able to get to the project until next year. The quote that we were thinking about going with was going to be able to get it done less that an month after we received Rowells quote. After telling us the work wouldnt get done until after winter, he said that we should change to them to get our septic pumped every few weeks until they were able to do the job........why? So we can keep filling their pockets with money for 7 months until they price gouge us even more when they finally decide to do the job. Crazy, just crazy. They were by far the worst quote we received. Maybe they were hopeing that we would be too lazy or dumb to get other quotes. Either way, as I type our new septic is in and has passed inspection, our stumps are gone and the grass seed is being put down and wasnt done by Rowells.

le
Review №50

Very happy with service but still waiting for quote it’s been a week and we’ll be leaving the area in about a week

Ka
Review №51

Had an emergency back up of my septic after the pump failed. The service tech was out later that day- very friendly and followed up with me after to explain what had happened! Top notch service!

De
Review №52

Mike and Andrew were timely and professional. They were extremely understanding of our 3 crazy pups! We will definitely be using them for any needs in the future.

De
Review №53

Excellent customer service with a smile. Extremely knowledgeable and helpful. We found the personnel to be very agreeable and easy to work with. We will definitely use Roswell in the future. Thank you

To
Review №54

Our first time using them and I would use them again and again in the future! Got us in fast and fixed our issue before the rain came. Our house drain issue was fixed and it relieved a huge burden off us. Wish we found you guys sooner Thank you

Ne
Review №55

My basement flooded for the first time since I purchased the house 3.5 years ago. The heavy rains is what caused it but I realized my foundation drain was no longer diverting water like it use to. Rowell Services showed up and scoped the pipe and found roots had gotten into the pipe. They were able to successfully remove the roots by using high pressure water and Rootx cutting. Most importantly, they understood the sense of urgency with more heavy rains forecasted and had a crew on site within a day. Thank you Rowell!

Ma
Review №56

Exceptional service. Timely emergency response and subsequent follow up. Great company.

Ju
Review №57

I was very pleased with the services provided by Rowell’s. They have excellent customer service. The staff they sent Andrew and Jaden were on time, extremely courteous, very professional and we’re very skilled. I had a ceiling fan installed and an electrical outlet put in my porch. I knew exactly what time they would arrive and they were here. Andrew and Jaden asked me where I wanted my outlet on my porch and went to work. I can’t say enough about their respect for my home. Andrew and Jaden wore booties on their shoes to keep my rugs clean, and vacuumed my floor when they were done. If you need a job done, I would highly recommend Rowell’s Services. I would like to thank Rowell’s for a job well done! Judy Spencer

Ki
Review №58

Absolutely amazing service! Very friendly and did a great job. 🙌🏻

Ma
Review №59

I used Rowells service for septic tank pumping. I will definitely use this service again. I strongly recommend Rowells. There are no negative comments. 5 stars out of 5.

La
Review №60

Everything was wonderful, Wayne was so nice and polite, he is such a great guy on your team, wonderful personality, thank you Wayne great job, and Rowels for being there with your service always a pleasure doing business with you,

Be
Review №61

Great customer service from the initial call to the services provided by the technician. Was up front on pricing and would highly recommend them to anyone in the lakes Region area needing Septic system services.

Te
Review №62

This company does a good job and show up in a reasonable amount of time. They are a little pricey but the three times we needed them they showed up fairly quick so I guess that makes it worth the higher cost.

Ra
Review №63

Craig and his assistant we outstanding gave me a lot of information on remedying the issues I will be using Rowell’s in the future and recommend them to everyone.

Lo
Review №64

I am not sure if emptying out my septic falls under Repair sewer or not, but thats what I had done. I had called another business, one closer to my home, and after 3 days, they still had not returned my call even though I stated on their voicemail that my toilet was actually gurgling because my septic was over-loaded. I called Rowells and she told me that they could be there the very same day for an additional fee, or the next day without the additional fee. I chose the next day, as I had already waited this long, I figured one more day wouldnt hurt. I didnt get a chance to dig out the septic cover, as I have arthritis in all joints and it was raining. The technician was out there for so long that I figured I would be getting charged at least an hour or up to 2 hours for his labor charge for digging it up and then closing it back in. I was so happy when I saw my bill and they only charged me 1/2 hour of labor! I cant imagine that it only took him that long, in the rain, to provide that additional service, and I am extremely grateful to both him, and to Rowells in whole! I am a widow with a daughter and 2 grandsons living with me and we struggle financially. Rowells went above and beyond in customer service and safety for all of us. Thank you, Rowells!

La
Review №65

This is the 1st time we have used Rowells service. Best decision we ever made. We had a cleaning service on our heating system, and filter change on our tank. Mike was super polite, & came with a mask on which is very important to us, being seniors. Wonderful personality & also brought a treat for our dog! How wonderful! Will continue using their services!

Sh
Review №66

We had our septic pumped. Jim Ackerman was very nice and did a great job but the reason for only a 3 star is because my appointment was originally Thursday between 8-12 and I waited around to be told they couldn’t make it but they’ll come Saturday between 8-12 but didn’t get here until 4pm which blew my whole day. Awful timelessness.

Jo
Review №67

Technician Keith Bryant was responsive, had good communication, professional and friendly. He solved clogged drain issue and gave me solution to avoid future drainage issues.

Ra
Review №68

It was easy to schedule service to unclog our drains on our vacation camp. They were friendly and courteous and didnt mind me watching them do their work which was informative in helping me in understanding why we were experiencing the clogged drains.

Ke
Review №69

Got my septic pumped; Robert was awesome, communication was great and he was done within 20mins.

Pa
Review №70

We had our septic system pumped today. The gentleman who conducted the work was professional, articulate, and answered my questions. The job was done quickly and neatly. Would do business again!

Ma
Review №71

I was pleased with the communication. It’s important to me that servicemen are on their way or that they may be delayed.The technician was friendly and courteous. Also very knowledgeable about heating systems. Answered my questions and explained things in easy to understand manner that was helpful .

Me
Review №72

Andrea and all the girls were super quick getting back to me and setting up an appointment to have one of the electricians come out to change out some outlets, install an outlets and install a light fixture in my bedroom. Jessy the electrician that came out was great! He was great with my dogs and cats, he cleaned up very well after himself, answered all my questions, and did the work very well.Thanks!

Di
Review №73

The gentleman who came to pump my septic was friendly and professional. he left the yard looking as good as it was you would never know he dug a hole - great job Jim

Ke
Review №74

Rowell’s was quick to respond when we were having problems with our boiler during the weekend. They were able to have a technician come out (Joseph) who was very friendly and fixed the problem promptly. Fantastic service and will definitely be doing business with them in the future.

Di
Review №75

Great company to work with. The driver was considerate of our property.

La
Review №76

Top notch service, called on a Saturday and technician arrived in a tmely manner. He was very knowledgeable, and answered all our questions and was able to fix our problem. Would definitely call them again if needed.

Ed
Review №77

Just had a sewer pipe reline done 12-21. Alex first came out to evaluate & give us an estimate. Very professional in the way he explained it all. Dealing with Kim on the phone was great handled all our scheduling & any further questions we had. Mike, Rob & Ben did the work. Again professional and with our light colored carpets covered everything. The work was top notch. I would highly recommend Rowells for any needs you have.

To
Review №78

Technician was polite, respectful and knowledgeable about the system that needed repair. As he found out what the issue was he explained what went wrong and how he would fix it.

Ha
Review №79

Very happy with their services. They came the next day and fixed the issue right away. Very professional.

Ca
Review №80

We had a really positive experience with them. Outstanding customer service from booking the appt with Mae on-line, to the actual service being done. We had our septic tank pumped, excellent service, Robert was pleasant, knowledeable and professional. Reasonable cost. Everyone we interacted with had a really nice positive attitude - very refreshing!! We recommend them for this service!

Da
Review №81

When a school has to shut down because the 50 year old cast iron pipe has failed and it is buried in a concrete slab, what can be done? Rowells Services pipe lining solution was nothing short of a miracle. The team assessed, planed, and evaluated our entire line. They cleaned, video taped and took the time to explain each step of the process of how they basically install a pipe within a pipe. Professional, problem solvers, great teamwork along with cutting edge technology created a solution that got our school up and running. I am happy to be a reference for anyone considering this service from Rowells.

T
Review №82

Just cost estimate today for new mini splits. They do service our boiler and septic and have always done a great job.

An
Review №83

This was our second time using Rowell. Again they were fast, efficient, courteous and knowledgeable. Jon even repaired the drip in our shower faucet while he was there fixing the leaky pipe. We could not be happier with the service. We would highly recommend and absolutely plan to use Rowell in the future. 💜

Ah
Review №84

Alex, Eric, and Jim are a hoot! They made an awful situation possible to deal with. The humor mixed with amazing expertise are an unbeatable combination. I will definitely use Rowells again in the future. (Much love for the rock and roll poop truck! Lol)

Th
Review №85

The technician handled the job very professionally and the office staff was great to keep us informed of schedule changes and follow-up photos of the completed riser. Thank you for coming out and taking care of us.The Wassons, Jacksons and Schneiders.

Ke
Review №86

The team at Rowell’s has serviced my commercial property for several years now, and a recent experience I had truly showcases their dedication to building long-term, trust-based relationships in our community. Another company accidentally damaged my furnace beyond repair, and as a landlord to several tenants I was desperate for a solution. It would have been an easy sell, but Will, who has been wonderful to work with over the years, went out of his way to understand and explain to me what happened, and why pursuing a fix through the other company would be more beneficial to me. This resulted in the full cost of replacement being covered by the other party, and I was left grateful and amazed by the integrity of Will and Rowell’s. I’ll certainly continue working with them for years to come!

RJ
Review №87

I was a bit weary about using big service company to take care of my plumbing needs. In the past with other companies I had been way overcharged. I tried to make arrangements with smaller plumbing companies, but they were either too busy, or didnt respond at all. I contacted Rowells online and talked to someone over text. 2 weeks later (on a day that was agreed on) a pair of plumbers showed up and finished the job quickly. I was also pleasantly surprised when I got the bill at the end of the job. The price was very fair and the work was good.

Jo
Review №88

Rowells drain technicians arrived on time, and they were pleasant, efficient and professional. They solved the problem quickly. The entire experience (from first phone call until the truck drove away) was unexpectedly good. I will recommend Rowells to friends and neighbors.

Ma
Review №89

This was our first time using Rowells, and we were very impressed. When a company charges by the hour, you always worry that they wont work in an expedited manner. The crew of 2 that came to resolve what turned out to be roots in the septic system were prompt, polite, and best of all, competent. They didnt charge for one more minute than they were working on the issue. Theres further, non-emergency work to be done, and we have no reservations about having them back to do it.

Sh
Review №90

The Rowells Service was the best phone call I ever made for this project. Alex came out for the initial call, I worked with Kim on the phone when paperwork was getting in order, within two days Mike and his team were out to do the job right on time he and his crew were amazing, I was in good hands. I can not say Thank you enough for what they help me through.

Sh
Review №91

I had an emergency that I couldnt find anyone to help on short notice. I called Rowells and they were at my house within an hour and a half. The team showed up and went right to work. They knew what they were doing and help me and my family! They were extremely professional and kept their work clean! Thank you again!!

Da
Review №92

Absolutely amazing companySome of the nicest people Ive ever met

Ku
Review №93

Professional, on time, quick work. Overall a good well done!

Se
Review №94

The service was a septic tank clean. Robert Daley was very polite and professional. I will recommend him and Rowells Service. I appreciate the service he provided and knowledge he gave. I definitely will be using Rowells Service again.

Cl
Review №95

On the morning of the weekday observance of Independence Day, a septic backflow was detetcted in a lower level bathroom that uses a pump to pump to the septic tank. We were visited, of course, by our family.A call to Rowell at 7:30am was answered immediately with a service call scheduled. We received a text notification at 12:45pm along with the name and photo of the Technician notifying that they were enroute. A link allowed the trick to be tracked for ETA.Two Technicians arrived at 1.15pm. The diagnosis and repair, including a new part, was completed within 60 minutes. The Technicians were neatly dressed in uniforms. They were very polite, and professional including wearing botties in the house.This was our first experience. We were very impressed. We will become loyal customers.

Jo
Review №96

Both employees who responded to my house for a water leak were excellent. They answered all my questions and did a great job fixing the leak. Both employees were professional and friendly,

He
Review №97

I really don’t think they want me to post a review.

Wa
Review №98

I had Rowells Services troubleshoot and repair a mini split A/C system. They were very professional and and knew what they were doing. They explained what they found and how that caused the problems I had. I would definitely use them again.

St
Review №99

The technicians inspected our septic system as we had concerns regarding the leach field. Rowell’s was responsive, the technician’s were informative, personable, very professional and had a sense of humor. Highly recommended their work!

Jo
Review №100

The staff were polite and helpful. The truck came on time, and called when on the way, as promised.

Information
36 Photos
100 Comments
4.9 Rating
  • Address:359 Tilton Rd, Northfield, NH 03276, United States
  • Site:https://rowellservices.com/?utm_source=google&utm_medium=gmb&utm_campaign=local
  • Phone:+1 603-273-9301
Categories
  • Bathroom remodeler
  • Air conditioning contractor
  • Plumber
  • Drainage service
  • Excavating contractor
  • Heating contractor
  • HVAC contractor
  • Portable toilet supplier
  • Septic system service
  • Sewage disposal service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
  • On-site services:No
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Women-led:Yes
Similar organizations