Bought this beautiful car from Country Hyundai in Northampton Ma. My salesman Rodd G. was amazing!! I highly recommend asking for him if you are shopping for a new car! He is very knowledgeable and thoughtful and super kind!! Had a great experience all around at that dealership! Thank you Rodd!!!!

I’d like to thank everyone for making our experience as seamless as possible.Sebastian was a huge help and made leasing our car enjoyable! I highly recommend his help for your next purchase or lease. So friendly and patient.

10 out of 10. Recommend you buy a car from here. Taylor Vital made the experience so quick and easy! One could even say fun!! Her sales knowledge is amazing and her patients is top notch. When coming in ask for Taylor, she will get you in and out with confidence you have made the right choice.

Great car buying experience. Horrible servicing experience. If you can speak to someone to get a appointment I applaud you. Absolutely awful.

Big thank you to Scott for giving me an amazing experience with this dealership! He made sure I understood every step of the process and was so patient with my dozens of clarifiying questions. I’ve had my fair share of dealerships and none have ever taken such good care of me like this one, definitely recommend it!

I recently came into get my wife’s Elantra’s oil change I also had a recall I wasn’t aware of and they took care of that too. Considering other surrounding dealerships where booked out over a month the young lady got me in about a week. I was really pleased to have gotten in that quickly since I was planning a road trip.Cam helped me out and was great I didn’t really have any questions because everything was explained. She was friendly and informative. Highly recommend trying Country Hyundai to get your car serviced.

This dealership was absolutely perfect in helping me navigate purchasing my first vehicle. Everyone was so kind, especially Scott who helped ease my nerves and quell any worries I had. I would 100% recommend going here for your vehicle, especially if you have anxiety over the process.

Horrible place. Wouldn’t let my enemies go here. They call you every single they until you make a purchase, when you have a question you have to call 15 times. It literally took me 8 days, 21 phone calls and 5 emails to get some 1 document. Unfortunately this was not a one time thing either. Going through the same process again. Wish I never leased a car from them. Once my lease is up I am Never ever EVER returning here.

Best car buying experience ever! Taylor was very professional throughout the whole process

I had a great saleswoman, five star service all around! Taylor Vital my sales rep was perfect when helping me pick out my car. She was extremely accommodating, professional, knowledgeable about the vehicle, respectful and so kind and absolutely soooo patient with me. She made it a smooth easy to understand deal. Very happy with my visit, out of many dealers Ive been to in search of a new vehicle, my purchase was quick & easy and I got an amazing deal! Thank you Taylor, I couldn’t have done it without you!!!

We had a great experience purchasing from Country Hyundai. Another dealer had invited us for an appointment only to sell the car 15 minutes before our arrival. We did a quick search and found that Country Hyundai had a similar vehicle on their lot. It was late on a Saturday and Taylor was extremely welcoming even at the end of her day. Frank worked with us via phone and email on Sunday to make a deal. When we came in for pickup the whole team walked us through the steps and Jasmine took time to walk my wife and I through all the features of the car and answer all of our questions.Thanks to all for your help making the purchase of our new suv as easy as possible!

Had a great experience with this dealership. Scott was very knowledgeable and helped me navigate the whole process. Will definitely recommend to anyone looking for a vehicle to go here.

Worked with Sebastian on getting a new 2022 Genesis G70 3.3t and the whole experience was great. Very personable, easy going, and relatable. Was the least stressful car buying experience Ive had so far!

100% reccomend going to country hyundia of north hampton... ask for Scott Peters hes the best!

I normally give out five stars in all my purchase experiences. But for Country Hyundai, I will definitely give -5 or the lowest possible scoring rating if possible. I am not referring to all salespersons in this dealership. But the dealer I walked into happened to be the worst. The past few weeks had been a nightmare. I bought a Palisade but he made me do every paperwork by myself because he was downright lazy and rude. As soon as I signed the purchase agreement, he shut down all communication, so I had to walk into the dealership store to tell him in-person the insurance agency sent the document he requested. When I was so upset and talked about not picking up the car and refund, the head manager THREATENED me by alluding a legal action. WHAT AN ***! Because the sales did not pick up my text- message nor looked into the paperwork that I already had, I had to make hundreds of phone calls. (He actually lied to his head manager, making me a liar). Guess what! Every time I inquired why I wasnt able to pick up the car after I paid it all, the salesperson and the head manager kept saying they are at the mercy of RMV, it was a pure lie. So after I paid in full, I had to wait more than a week to pick up the vehicle (only because I went to RMV to do it all). Because I could no longer wait, I booked a reservation at RMV and went there by myself. Guess what? it took literally 5 seconds to complete what they said it was impossible to do. Worst was the part that I did all the vehicle registration myself but they made me pay for it! Can you believe that? If you want a humiliating and belittling experience when buying a car, go pick Country Hyundai.

Taylor Vital did an amazing job helping me figure out the perfect car for me. She was extremely knowledgeable and answered all my questions with complete honesty and accuracy. Her love for her job reflects in her very dedicated work ethic. I would absolutely buy a car from her again!

I cant say enough about the quality and professionalism at Country Hyundai. This is my 4th vehicle I have purchased here and each time the service has been even better. I can always count on Carla to give me an easy, enjoyable experience and that is why I will always come back! This time I had the pleasure to work with Taylor Vital. Taylor went above adn beyond any expectations that I had and I am now hoping to have her help my daughter find a new car as well! THANK YOU COUNTRY HYUNDAI!!!!

I got to the dealership as they were getting ready to close. I felt bad about having my salesperson, Shane, stay late to help me, but that was the only time that I had available. He was really nice about it all, and I appreciate how helpful he was answering my questions. It took a little longer than I expected, be he was patient with me the whole time. Though I ended up leaving in a different vehicle than the one I came for, I am happier with the choice I made.

Worse dealership 🚫 not even 24hrs after we made them deliver our purchase....I am sitting in a parking lot with my right tire flat!!!! Supposed to be runflats. When I finally got ahold of dealership, Ryan. sent a text telling me that I guess I have to call service department and see if its covered!!!!

A+ customer service!! Had such a great experience. Taylor Vital was very informative and quickly helped me find exactly what I was looking for. Very highly recommend Taylor to anyone coming here! Absolutely exceptional!

I went to Country Hyundai to replace my Chevy Equinox. The salesman I spoke to Scott Peters was very helpful and knowledgeable. I am just waiting to bring my husband down to check out the car with me. I would definitely recommend going to Country Hyundai and talking to Scott, you won’t be disappointed.

Had an awesome experience with Sebastian here the past two days! He was extremely helpful and worked hard to get us what we needed and wanted. So grateful for this place and to Sebastian for being amazing and getting us the car we loved!

My shopping experience at Country Hyundai was great. Thank you to Sebastian and the team for being informative and patient in my shopping process

Scott Peters has been really helpful while looking at vehicles. Will definitely be back

Taylor and Jason were great. Purchased from out of state. They handled everything. Went very smoothly. Couldn’t be happier.

Taylor is amazing! Made this process so much eeasier than I ever expected! Would recommend her and this dealership 10/10 times

The service and attention I received with regard to securing and concluding a new car lease were first rate from start to finish. Kudos, in particular, to Jason, Chris and Taylor. I highly recommended Country Hyundai

Country Hyundai was great ! Sebastian got me in a beautiful new car quickly and for a good rate. Don’t hesitate to check them out.

Great customer service. I was happy with the Sales Person that help me. Mr JB was very helpful he had a great knowledge of the car I was inquiring. Thank you Country Hundai for providing a great services for customers! I highly recommend 👌

Ryan is the best!!!Very happy with our purchase and how well we were treated.

10 out of 10 Roddrick made my experience there fantastic I got there and he came up to me politely and a little bit later I’m buying my first car. I absolutely would recommend coming back and for others to buy from them.

Was looking into getting a new suv spoke with Scott Peters very knowledgeable very easy to talk too great experience thanks for all the help

Went to country Hyundai to look for car options Scott Peters was a big help friendly, knowledgeable and all around pleasure to talk to.

One phone call with Sami S. from customer relations fixed everything! She listened to me and actually made me feel heard. Not only was she fast & effective at finding a solution to my problems, she was super kind and sweet! You could tell she really cares and wants to help her customers. She should definitely be the first person anyone sees and has any interactions with at Country Hyundai!

I recently purchased a brand new sonata, it was a limited model and very expensive. When I picked up my new car it was pouring rain out so I wasnt able to get a good look at the exterior of the car. A few weeks later as I was washing and waxing it, I noticed there were a few indentations in the car. I immediately brought it to the dealerships attention and to date they have not fixed the car or attempt to make it right despite numerous requests. I am very disappointed and disatisfied in the customer service Ive received at this dealership

My experience at country Hyundai was great. Amazing team from Sebastian to chris. Thank you everybody

Shane was extremely accommodating and took care of my girlfriend’s family. So much so that she got a better deal on a BRAND NEW car than initially expected. Thanks again Shane and Aaron for the excellent customer service!

Love the vehicle I got ..did not appreciate the experience...maybe it was a bad few days...only one finance guy who was backed up...had to wait hours to finalize paperwork.The only accessory I wanted was a roof rack.. my sales person said no problem but as it turns out it was a problem because they dont make a roof rack for the Kona EV. Was handed a paper to find it online and do it myself. When arriving to pick up my vehicle I had to meet with a person who was supposed to show me how to use the EV vehicle. Our appointment was for 10:am and they were almost 30 minutes late and then they could not answer my questions which was incredibly frustrating. The final blow when I was ready to drive away was being told I had to get it inspected next door at the VW dealership which would take another 30-45 minutes....i expected better so was disappointed with the process. Time is a valuable asset to some people and when you get strung along or left waiting it can leave one feeling frustrated. When I relayed my experience to the manager (3 days ago) I never got a response to my email so have to wonder if they really care ...I love the car though so enduring the experience was worth it but dealership left a bad taste.

Scott Peters was great to work with! Very happy and satisfied

Had a great experience @ Country Hyundai working with Scott PetersThank you for everything

Sebastian was perfect when helping us buy our new car. 5/5 would recommend again especially with his patience.

Horrible experience I wouldn’t recommend this dealership to anyone. They tell you you’re approved and that the bank is reviewing your paperwork and then you never hear back from anyone. Glad I found a good dealership and a brand new car. Thanks for nothing country hyundai. Also Bill one of the salesman is beyond rude. Unacceptable behavior and nothing was done about it. They’re an embarrassment

Shane is awesome ! very patient, respectful good listener. told him what I wanted in a car and he delivered 🔥 thanks a lot Shane I love my car, I couldn’t of done it with out you.

Thanks Shane for helping me drive away in my new car! I love it!

I had to go in on Shanes day off but he was the one i originally worked with. JB ended up helping me out and i drove off same day with the car

Great experience here! Definitely recommend working with Shane.

Aggressive poor sales practices. Instead of trying to help and give positive experience was sell, sell, sell. I recommend them to get some better sales management to improve the customer experience.

Very happy with my visit to this out of many dealers Ive been to in search of a new vehicle. I would like to thank Shane my sales rep. For making it a smooth easy to understand deal Im loving my new car. I would also like to thank Jasmine for showing me the features on my new car as I get easily confused she seemed very knowledgeable about the vehicle and was so kind and cheerful cant forget her smile.thank you Jasmine i feel like I graduated. Shane I sent a few your way thanks again.

I called for a oil change today. They were able to do it right away. I walk with a cane. They made sure I was safe coming and going. My experience with Country Hyundai has always been excellent

Great car, great price, great customer service!! Thanks Shane!!! I’ll be back for a new car in a few years!

I was told by Bill I was approved for a used car . To sit tight and its been about a little over a month and still have not heard anything and Everytime I call he ignores my call or never calls me back. I would like to know what is going on. He isnt the only one I have talked and no seems to want to call ma back or respond to my calls or messages.

Always very friendly and professional. I am glad to be getting another car from there. Taylor was very helpful.

I loved my experience at Country Hyundai with Shane. I had been to several dealerships before this one and they were all very aggressive. Shane kept the conversion light and easy. Although they didnt have the exact color and trim level I was looking for, Shane and the management team worked hard to make sure I was well taken care of, and even offered to buy the color i wanted from another dealer just to make life easier. 5/5 would return again

Three years after purchasing my vehicle, I can honestly say I would rather eat an entire car with a knife and fork than visit a Country dealer ever again. Sales team is awesome....but will sell you cars with dry rotted tires and brakes in need of service. They’ll sell you Platinum warranties, but then charge you $50 and say “go to a Kia dealer.” They’ll let you drive for weeks with seven lights on your dashboard and never return a phone call. Working with Country Hyundai was, without a doubt, one of the biggest mistakes of my life. Now could someone pass the ketchup? I still have half a car to eat.

Buying a new car is nerve-raking to me, even though today with the internet, you can do your homework easier than in the past. Country Hyundai seemed to make dealing less stressful. Felt I got a fair deal over all...

I had a very positive experience with Rodd from the Sales Department and would highly recommend him if you are looking for a helpful and kind resource if you want to buy or sell your car. Great personality and very helpful.

They tell you to come up about a car,they text you 3 times you go there and they do not have even one of the model you wanted. 2 hrs driving for nothing

Was able to purchase my first brand new car and it was all thanks to Rodd for helping me make this happen definitely recommend Country Hyundai

1) expect getting $2000 less of THE MINIMUM suggested KBB value for your trade in. (without even looking at the car)2) expect getting 5.9% financing, even if your credit score is 770. When asked why - if we give you lower% we will not apply $3500 manufacturer discount.Right, but on your website it shows 2.75% for people with the score 700-740, and with 3500 manufacturer discount applied.

That guy bill was great guy sold me a nice car

I had a great experience working with County Hyundai in Northampton. I started my process online, and was contacted immediately by Shelly, who set up an appointment for the following day. I was met by Rod, my salesman, who asked me what my needs were, and what type of car I was looking for. He was great, and got me into a Santa Fe I love! I worked with Chris in the finance department. He was fantastic, and very professional! He had every thing all set before I left. I picked up my car two days later, and had the pleasure of working with Melanie, who walked me through all the features of the SUV, she was a huge help! Thank you to everyone, it was a great experience. I highly recommend you to everyone!

Terrible company, at first they refused to cancel my extended warranty after I asked multiple times, then they finally “cancelled” it and I have yet to receive any sort of refund after almost 6months. All the staff are extremely rude and unprofessional, never doing. Business with them again. If you want a Hyundai go to balise or gary Rome!

If your looking to buy a car, I would suggest going down and speaking to Scott Peters. He was very knowledgeable and out going. He made the car buying experience as enjoyable and comfortable as possible. Would 100% recommend going and seeing him for your next car!

Our family needed an upgrade, and our sales guy Aaron helped make it happen. We said in the vehicle prior to entering that we would NOT buy a car that day, but of course we leave that very same day in a brand new Palisade! Way easier than my last experience. Job well done.

We just got our second car from here and we love the service we have received from them over the past 3 years. Tim Kent helped us with our most recent purchase and we felt so comfortable with him through the whole process. Our needs were met and he got us exactly what we had walked in wanting. Would definitely recommend this dealership and specifically Tim to help you with your next purchase.

Had an absolute great experience buying my first car from Country Hyundai. My salesman Tim couldn’t have been more attentive & informative in this process. I have to say I’m super satisfied with their service. Definitely will recommend buying a vehicle from them. Thank you guys for such a great customer experience. Love my new car!

My husband and I purchased a vehicle this week. The process was pleasant and straight forward. Tim Kent was especially helpful in answering all of our questions and we greatly appreciated the positive experience.

Just bought my first Hyundai yesterday, a 6-speed manual Venue. Aaron G was most helpful and pleasant to work with. He even set up the Android phone for me, and was really knowledgeable about the car. I also appreciated Tims help the first day I showed up to test drive the car. Chris in the financial dept was also efficient and friendly. Nice team!

Sebastian was great and answered all of our questions!

Couldn’t be more pleasantly surprised by the customer service. As a young woman I’ve had awful experiences at dealerships with salespeople trying to take advantage of my inexperience. Shane was professional and helpful and answered all of my questions. Wasn’t expecting car shopping during the pandemic to be this easy, I will definitely be coming back to buy a car from him.

I have been a returning customer at Country Hyundai but unfortunately my experience lately has been so poor that I will not be returning to this business after this. I was sent a large incorrect bill after my most recent car purchase that Country Hyundai has fully admitted I should not have been sent and is the result of a discrepancy between Hyundai Motor Finance and Country Hyundai. I was forced to pay this bill to avoid having my credit score impacted.There was a miscommunication between the two companies when I purchased my recent car, which Country Hyundai fully admits, and I have been caught in the middle. Despite admitting that I am not responsible for that payment, and assuring me that I am entitled to a full refund, Country Hyundai has done little to nothing to get me a refund. They have even admitted to me that there are several other customers who have also been billed incorrectly due to a miscommunication between Hyundai Motor Finance and Country Hyundai which is completely unacceptable. They have been telling me for nearly three months that they are working on getting me a refund but no progress has been made. I have sent dozens of emails, showed up in person, and called many times and yet no progress has been made towards getting me my money back.I am very disappointed as I have now done business with Country Hyundai twice, so it is extremely disappointing that they would treat their returning customers this way, especially those who have just spent an enormous amount of money buying a new car from them. I will no longer be doing business with a company that incorrectly bills their customers, admits it was a mistake and they will be refunded, and then dodges their calls and emails.

I had enormous amounts of trouble with my honda civic. My sales people, Tim and Aaron, made the process of getting a new SUV (Tucson) so easy and painless. Last place I want to be is sitting at a car dealership on my day off, and they really came through for me. Chris the finance manager was super knowledgeable and my experience at Country Hyundai was outstanding.

Just horrific customer service. I’ll never buy a car again from these people, and when I wanted to be loyal and service our 2018 Santa Fe we bought there, every time I go in there was always a problem, so the last straw was when we usual get a synthetic oil change and was given a regular conventional one. So you would think we would be prioritized when we they messed up? Absolutely not took over an hour of my wife sitting there taking time out of her schedule to do this when it should of been done the first time. And then when she tried to explain how dissatisfied she was with everything to people in service, they didn’t even care! How can you run a business like this and be successful? We even tried sending a response to a higher up person with country, and no response. I’m through tho period, I’ve already told a lot of people who were thinking about buying a Hyundai, and it completely turned them off. Enough is enough

I was a returning customer for years loved going here I even referred people. Now I will not be going back after the way they treated my niece and my son. My son was in a really bad accident that totalled his brand new only 2 weeks of having it. So of course called country to get new one talked on phone made a deal and they went back on it. So I will not give them my business any more after treating my son like this and not doing their best to give him what he needed. Im so upset about this. They have lost lots of business from me now. I also will go elsewhere for my maintenance on my car. All I can say is Im very very upset.

My wife and I had a few issues but country worked hard and got us into a new car in 2018. My issues have since been resolved with the purchase of our car. So in 2020 when we wanted to upgrade with another new car we came back and country hyundai helped put us in another new truck.. They was so kind attentive and. Helpful. Tim is my dude whenever we want another car. I recommend going to country. For service

Very satisfied with my recent car purchase. Ive purchased a few cars from Country Hyundai and its always haggle free, quick and easy. If you want a great deal, go see Aaron G.

The service dept is great Caitlyn was very nice to us.

Buy a Hyundai just for the warranty because its excellent.

Yesterday I purchased a 2019 Santa Fe! I worked with Zade on the sale, Chris with all the paperwork, and Amber for the included features. had follow up calls from them today to check in!! All of them are a great team and highly recommend by me!!

We had bough.a nissan frontier from in April we havent even been able to but 1000 miles on the vehicle cause we have nothing but trouble from brakes to complete engine failure they told us they replaced the brakes wrong we fine put their was a.bunch of recall never done on the engine so know I been paying on.a truck monthly that I havent even drove 300 miles

This was a great experience for my first visit to Country Hyundai for an oil change since buying my 2019 Tucson.I was greeted by Jared the moment I drove into the service department. We had a great conversation about the different types of oil available [conventional versus synthetic] and I never felt rushed. He does a great job of making customers feel as if theyre the only one he has scheduled that day.The hour went by quickly and I got a detailed report about the general health of my car. I had been dragging my feet about coming in to get this done and now I have no idea why. It was a great visit.

Jasmine and Shane were awesome I did not feel pressured at all to buy a car Jasmine was very knowledgeable with the features of each car I asked about she was also polite. Shane was very patient with me as well you guys have quite an awesome Team.. I will definitely be returning after the holidays to purchase my car

Amazing service at Country Hyundai! I had a flat tire in my new hyundai and didnt know what to do. My sales person, Tim, came out to where I was and helped me change the tire. I didnt ask him to do this, I was only asking what options I had and he took it upon himself to do this!! Absolutely blew me away! Thank you so much!

A waste of time could have said something more over phone sales guy great. But if one really has challenged credit go elsewhere

I wasnt too happy with my Toyota lease and my sales person Aaron G. was able to get me out of it early with very little cost to me AND get me into a better vehicle with more features for a nominal increase in my monthly payment. Thank you Chris in finance and Melanie in customer service for all of your help. Everybody went above and beyond and I am very satisfied with my purchase experience at Countey Hyundai.

Just had a fantastic experience buying a used car here. Tim Kent did an amazing job finding us a car that fit all of our requirements and still came in well within our Budget limits. Can’t recommend him enough!!

I just bought the all new 2020 Hyundai Sonata and Im in love, love,love. Not only did I just get the best car Ive ever owned I also got an amazing deal. I also had a great Salesman by the name of Bill. He was absolutely great, and very funny Id like to add. Id also like to think Tim as well for his assistance. Id recommend Country Hyundai to anybody. Thanks again guys!!!

My experience was great and Rod was excellent in helping with everything I needed..The staff was also very friendly. Most definitely would suggest Rod to anyone looking to purchase a vehicle he was knowledgeable and super friendly

I finally got my first Hybrid vehicle! My sales person Aaron Greige was great, along with Chris and Frank. They really took the time to listen to my wants/needs and I will certainly recommend Aaron and Country Hyundai to friends and family.

There are no words for the exceptional customer service offered by Country Hyundai in Northampton. Our salesman, Tim, was knowledgeable, attentive and transparent. Never once did we feel “pushed” and he was always willing to answer questions in the most forthcoming way. Tim, and the rest of the team and Country Hyundai, you were exceptional. Thank you! If you’re looking for your next vehicle, there really isn’t any other place to go. I will always come back for services and future purchases!

Will be recommending Scott Peters to all my friends for theyre future car shopping needs.

Scott Peters is a wonderful sales man at Country Hyundai very smooth transition from my 2017 Tuscan to a 2021 Tuscan. Love it

Excellent experience from start to finish. Tim was great to work with and I will highly recommend him and this dealership for anyone I know looking for a vehicle.

Went to get a new car met Bill then Tim They were great helped me and my wife find the perfect car recommend these guys to anyoneThank you!

Bought 2 Hyundais from Carla, great Service and great deals.

Thank you for picking up our vehicle to bring it in for repair! Great customer service from Scott Peters!

Five star service all around - I had a great salesman. My purchase was super quick & easy and I got a stellar deal. I plan to go back when I am ready to trade this in!

Good car buying experience

If you need a new car, definitely pay a visit to Scott. Hes different - hes kind, understanding, and he doesnt try to push you into something you cant afford. If you tell him what you want in a car, he knows how to find it! Even if you arent sure, he has great recommendations. The process was straightforward, quick, easy, and full of surprising perks. My first service appointment is already planned for me! I love this car, and Im very grateful to have met Scott!

Simple oil change now takes almost two hours of your time! What happened to efficiency?