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Robert Nava - State Farm Insurance Agent
13730 Biscayne Blvd, North Miami Beach, FL 33181, United States
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Robert Nava - State Farm Insurance Agent

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Ti
Review №1

I Have been with Geico for over 5 years now, one call with a State Farm rep and I left them in a heart beat. Becky was extremely helpful, informative, and patient. Very happy with the service I received and the rate I was quoted for! Thank you Becky for your help and turning us to loyal customers!! Will definitely be telling my friends to look into insuring with you guys!!

Ka
Review №2

Rebecca Artiaga is efficient! She answered all my questions got me the best policy & I was in & out! All smiles on my end! She made it so simple.

Co
Review №3

I just purchased a new car and needed auto insurance the same day. Pierce Gainey was on top of my recommendations list and he absolutely delivered. He gave me a great deal and wrote up all of my insurance exactly when I needed it. He was very professional, flexible and kind, I’d highly recommend him for any of your insurance needs.

Fo
Review №4

Robert Nava and his team are the best in town! Becky Artiaga-Turner is always helpful, prompt and willing to go the extra mile to ensure we are well taken care of, and all of our insurance needs are met. We’ve been with this agency for 20+ years! Unparalleled professionals ..

Ad
Review №5

Just moved to Florida from Colorado, and chose Robert Nava State Farm based on other reviews, and very glad I chose them. Have been working with Becky to get all of our policies moved from our State Farm agent in Colorado, and she is awesome - super responsive, friendly, and professional. Highly recommend them!

Pr
Review №6

Like a good neighbor, Pierce Gainey is there! Working with this agency has really brought State Farm’s ad campaign to life for me. They truly do care, as a good neighbor would. Sometimes they call just to check in and make sure all is well. On top of competitive pricing and top notch service, I even get birthday and holiday notes. I imagine Pierce to be like “Jake from State Farm”. I imagine that one day we will be talking on the phone at 2am and my wife will catch me, when I will have to admit I’m talking to Pierce from State Farm, but instead of wearing khakis – he’s wearing a Hawaiian shirt. Highly recommend!

se
Review №7

Rebecca and Robert Nava Statefarm have been doing all my vehicles insurance for years. They have done motorcycles, high end cars, trucks,rv’s for me. As someone who owns a lot of different vehicles it takes someone who knows the ins and outs of insuring these vehicles, and Rebecca has NEVER let me down.

Ti
Review №8

Rebecca Turner is the best.She is professional and a pleasure to deal with.Mrs.Turner always has the answers for me and is quick to respond to my phone calls and emails.I received a quote that’s lower, more affordable, and offers more benefits than my current car insurance company offers.I am waiting for my insurance renewal so that I can make the switch and start saving more. Definitely try Robert Nava State Farm Insurance Office you won’t regret it.

Cy
Review №9

I was very pleased with how quickly and easily agent Rebecca Turner assisted me with finding the best quote for my vehicle.She is very courteous and professional.She helped me to find the best auto quote and was very thorough in explaining all of the details of my policy.I highly recommend Mrs.Turner to anyone who needs auto insurance even if you just get a quote,she’ll make sure she find you the best deal.

Ja
Review №10

We previously had all of our five autos insured with USAA. We did not believe State Farm could meet or beat their rates. Pierce was able to find increased coverage at significantly reduced rates. Pierce’s insurance knowledge and customer service skills are second to none. He is truly a pleasure to work with! I highly recommend Pierce and Robert Nava State Farm Insurance for any and all insurance needs!

DO
Review №11

We have had nothing but positive experiences working with this agency. Our agent Pierce Gainey has always helped us find the best pricing on home, auto, and life insurance. We use State Farm for all of our insurance needs. Reliable and great communication. I would recommend him to anyone!

Mi
Review №12

Beckys service is expectacular! Always helpful, professional, attentive and knowledgeable. Thank you for all your help!

GH
Review №13

My Husband and I have been with the same car insurance agent for 20 years. One day with Freda Alonso and Robert Nava’s office and we received excellent service, excellent communication and significant savings and discounts! Great experience and well worth the move. We should have done this a long time.

Ta
Review №14

When we moved to Florida I decided to do a bit of shopping around to ensure I had good coverage for the best rate. State Farm was definitely the way to go for us. I am very thankful I found this office they respond so quickly when I have any questions or concerns and are always so nice, polite and helpful. I strongly recommend to anyone to give them a call and try for yourself.

JT
Review №15

I have had nothing but great experiences with this office. The service and the rest of the team was extremely professional, quick and on top of every request that I had. I highly recommend this office for your insurance needs. Nothing but great service from here!

Ch
Review №16

Just switched my auto insurance (back) to State Farm. Great rate and easiest enrollment. Becky did a great job making sure I received the best rate available to me. I previously had my insurance with this office for many years and they have been excellent in every way.

Li
Review №17

I have been a StateFarm customer for years and the customer service and professionalism exhibited at Robert Nava is reason enough to continue to be StateFarm loyal. Since moving down to the North Miami area last year, they have been wonderful and promptly responsive in making my policy transfer and transition to the area smooth and easy. They welcome everyone and check in to make sure your policy covers all of your needs!

Ro
Review №18

Pierce in the office is very user friendly 🙂! His customer service is par excellence! State Farm has treated me well when I needed them at claim time. That is what matters. And their auto rates were surprisingly very competitive.

Ka
Review №19

Highly recommend. They helped me secure double the insurance coverage for my car at a lower rate than I was paying with Progressive, and even helped figure out the opportune time for me to switch so I could receive an additional monthly discount.

Ro
Review №20

Just switched over from another company. Great service and big savings. Becky was a pleasure to deal with.

Ch
Review №21

My wife and I have been State Farm customers for almost 49 years with Robert Nava and staff providing support and service for at least 25 of those years. I’ve always found Robert and his team to be friendly, courteous and efficient when contacted. I especially enjoyed working with Becky Artiaga-Turner over this time, she has always provided outstanding customer service when I’ve needed help with an insurance inquiry. However, this is not to say that the others haven’t provided outstanding service either, Frida, Pierce, Kaitlin, Merrick and Ty have always been very accommodating and helpful. I would recommend giving Robert and his team a call to meet your insurance needs.

Je
Review №22

I have had my auto policies with State Farm for 30 years! These guys also service my flood policy, and recently helped my lower my premium by $500! Frida is the best-- super-responsive, professional, and helpful!

Ka
Review №23

Robert Nava Insurance has done a fantastic job for my family and I with our insurance needs. They have always been knowledgeable and responsive in all of our business. I highly recommend them.

Ni
Review №24

Ive been with this State Farm agency for 12+ years. Rebeca Turner has always been thee absolute best. Even being a distance away from this location I always return here. Best customer service and their representatives are knowledgeable.

Is
Review №25

The staff here was so incredibly helpful and patient with me! Pierce Gainey took the time to sit down and answer all my questions and help me understand the types of insurance that would be in my best interest. Although I didnt leave buying insurance that day, I know my options and who to call when Im ready :)

Ba
Review №26

Pierce GaineyMarketing Representative is a rare gem of service and knowledge @ theRobert Nava Ins Agency. Over the years I had terrible & rude service at Robert Nava Agency. Pierce called me on a State Farm special offer since I have State Farm Homeowners, the offer was for special pricing on Auto Ins. Pierces answers are always way beyond his years. At first I thought Pierce was called in as a trainer to improve the agencys service. I hope his success continues and he remains at Robert Nava in North Miami.This is my experience.

Ki
Review №27

Great Staff and Customer Service! I moved over to State Farm from Allstate. Frida Alonso was able to lower my payments and save me over $100 per month. If you need Car Insurance, call Frida at Robert Nava - State Farm.

Am
Review №28

I’ve been going to this State Farm location since I was 16 years old. Being so young I really had a hard time understanding all the terms but Frida Alonso was a super helpful and friendly agent. I’m now 27 and I’ve continued to use them and Frida as my insurance company for all mine and my family’s needs. Whenever I have a question or am confused she is quick to respond and clear up the issue. Even when I got into a car accident 4 years ago she was very responsive and caring, I was very stressed and she helped me calm down and assured me that I would be taken care of and I was. I honestly couldn’t thank this location enough for all the help I’ve gotten through the years.

Ah
Review №29

I have been with State Farm well over twenty years. I thought about switching several times, but I must say Pierce Gainey does a very good job at addressing my concerns whenever needed. His customer service skills is outstanding. Hes a great listener and a problem solver; therefore, Im thinking twice about switching.

Am
Review №30

Pierce Gainey was extremely helpful. He helped my family save 100’s of dollars. We were with another carrier for 20 years and didn’t realize how much we were overpaying. Call Pierce Gainey and have him give you a quote. You won’t be disappointed.

Ma
Review №31

We have been a customer of Robert Navas for over almost 20 years. If you want people who treat you like family this is the insurance company office for you! When we call, we do not sit on hold. Everyone knows who we are and they are so helpful. When there have been ways we can save money, they offer them. Look no further...Robert Nava is your guy!

Gr
Review №32

Only good experiences here. I have a few policies with Robert Navas State Farm. If you want swift customer service and great rates, ask for Pierce as he is well-versed in the ins and outs of insurance and thorough in explaining all details. Highly recommend!

Ho
Review №33

Great service. I was new to purchasing rentals insurance and Rebeca was able to help and answer all the questions I had!

Fl
Review №34

FMHC would like to send out our gratitude to Frida and the rest of the StateFarm team, we will always recommend your company to any of our employees. Thanks again

Al
Review №35

I have been working with Rebeca for a few years and she has been absolutely wonderful. You cant blame an agent if the company raises their rates. The professional service I get from my agent is super.

De
Review №36

Very helpful staff and prompt responses have been my experiences with this agency

Kh
Review №37

Great service very efficient I use them for all of my insurance needs.

Dr
Review №38

I insured a Drone.I crashed.Made a claim.Bought another one.I insured it again.Then They cancelled.Assuming tha t I do professional work w/it.Not true I use it for entertainment and practice.They assumed wrongly.

Fr
Review №39

Rebeca Artiaga Turner is the best employee in the office. Courteous, efficient, professional, knowledgeable and reliable.

Re
Review №40

The worst State Farm agent. Every 6 month my payments going higher and higher. I shopping around and switch to Progressive they give me a price less for $100 per month for this reason I canceled my policy with State Farm.

he
Review №41

Robert Nava has one of the worst customer service after been with state farm for years they dont care for his customer

Information
16 Photos
41 Comments
4.6 Rating
  • Address:13730 Biscayne Blvd, North Miami Beach, FL 33181, United States
  • Site:http://robertnavainsurance.com/?cmpid=a5ro_blm_0001
  • Phone:+1 305-945-5004
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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