90% of employees NOT wearing masks. This is Arkansas In top 5 states with highest Covid percentage and lowest vaccinations. Shame on you.It took 3 hours for routine tire rotation, oil change and coolant flush.You don’t run the cars through the car wash any more. That was always a pleasant end to my wait.Good service is what keeps customers coming back. You’re really slipping.
Hong and the finance team were amazing. This was my first vehicle purchase and they took great care of me. I initially had issues, but they did everything to correct them. Thank you so much for the fantastic service!
I greatly appreciate my salesperson, Latrez, who went well and beyond to make sure my car got the care it had needed. He also sold me my car and was with me throughout the entire process. Thank you so, so much!!! Great service, customer support, etc.
My husband and I found the vehicle we were looking for!! Angelo and Charles went above and beyond to make this vehicle perfect for our price range. They even brought us lunch!!! These guys are absolutely amazing to work with and very knowledgeable in the vehicle business. My husband and I enjoyed our whole experience with McLarty Toyota. This is our 3rd vehicle purchase in 2 years and this is by far the BEST DEALERSHIP we have been to. The staff was friendly, the establishment is very clean and well kept. We are very satisfied with our purchase and will definitely be back to do business again. This is our family dealership. McLarty Toyota!!! K&CWillis
Everyone was encouraging, friendly and supportive. Richard, Bill and TJ were all outstanding and help us accomplish our goal of purchasing a new vehicle. Great place to go to find a new car!
Very pleased with the buying experience. Hong She and Bruce made us feel right at home. Personable. Courteous. Accommodating. No pressure. Found the Rav4 I was looking for. Will recommend Mark McLarty Toyota to our friends and family
I just purchased my 2nd vehicle from them. This time it is Tacoma. My sales person was excellent, her name is Jerri Vincent. She was able to order and get my truck exactly the way i wanted. She responded me every time when i call text, or email and provided excellent service even it is had to find any new vehicle due to chip shortage and high demand. She got my truck on time. Please feel free to contact her for you next Toyota ( new, used)
This rating is a preliminary rating and I will defer a full, updated rating until after the entire transaction has been completed and my trade-in has been paid off.To date (8-28-21), I am still awaiting pay-off of my trade-in vehicle, especially since I have already had to pay an additional car note since leaving the car with McLarty Toyota on 8-10-21.I specifically asked financing how long would it take for them to get paperwork, documents, trade-in payment, etc to my bank, since my bank stated they would fund the new loan within 24-48 hours of receipt of paperwork from the dealership. Financing specifically told me that my bank would receive paperwork within 2 days.Fast forward…my bank did not receive paperwork until 8-25-21…15 days later, as opposed to the 2 days financing told me: thus, I was required to pay an additional car note, since the trade in remains the responsibility of the owner…NOT the dealership. Therefore, until your trade in is PAID OFF IN FULL…YOU ARE STILL REQUIRED TO MAKE MONTHLY PAYMENTS TO PREVENT YOUR CREDIT FROM BEING NEGATIVELY IMPACTED!!!The reason for the preliminary 3 star rating, rather than the 5 star rating that my initial sales experience warranted, is because of…1. The inconsistency in what financing told me…and what they actually did, which caused me to have to pay an additional car note.2. Prior to my bank receiving the appropriate paperwork…I had a total of 3 salespersons dealing with my transaction…2 during the sales process…and another salesperson joined days after I had signed all the paperwork. In all of the 4 plus decades of dealing with dealerships, I have never had 3 people selling me 1 car. For me…this caused concern regarding whether terms or agreements were being changed. So, I called my bank and asked them not to fund the loan until the bank and I confirmed the “numbers”…down to the penny, of what I had agreed to pay.3. I have the strong belief that “your word is your bond,” and if I can’t trust a dealership to do what they say…then I am even more concerned about their desire or ability to complete the entire transaction without it causing me additional stress…or costing me additional money.So, I will update this rating once my trade in has been paid off, and after I have received all the necessary paperwork…which I currently do not have… in order to register my vehicle prior to my temporary tags expiring.My 2 initial salesmen (Tony & T) get 5 stars.
Thanks to Mark McLarty Toyota and Randle Robinson for finding me a new Tacoma Off Road like I wanted and closing the deal quickly without any hassle. Randle was very professional and had great knowledge of the vehicle and he will be my first call for the next one!
I haven’t been back to McClarty Toyota for well over a year and a half due to the fact that the last time I went for an oil change, I came home with very little oil in the crankcase. When I called to let them know about it, I received no call back from the service manager. I put in several calls but never got a response.I decided to give them another try today. They have new management in their service department and he is very nice. When I got my paperwork back from the oil change, looking it over I noticed they said my tires had 9/32 tread all around. Well, I knew that was wrong because I had the tread measured awhile ago and decided I should buy some new tires very soon. When I called them on it, they sent a different guy out to measure my tread and saw the backs were 3/32, 4/32 respectively and fronts were 6/32 and 7/32.So, this makes me wonder if the rest of what they “checked” was correct. There also was no name of the mechanic on the invoice either. Now I’m not so sure if I want to go back again.
Supper great sales person this makes my second vehicle l have gotten there. Very happy with them.
Service tech (David) was knowledgeable and friendly. He took extra time to answer my questions about options for work needing to be done. All of the maintenance done was completed as described by him. No surprises.A couple of things that my wife and I REALLY appreciated about McLarty were the car wash and free tire rotation if we purchased their tires. Both of these are no more. I could justify paying a little more for tires when tire rotation was complimentary. Next time I’ll shop around for a better price on tires.
We were lucky to get the young man who worked with us-Dustin. This gentleman was the best!!! He could answer all our questions and provided info about the vehicle that we didnt even think to ask.
Mike the service writer was very helpful and easy to work with. He informed me that my tires showed some wear and my front end may be out of ligament. Told him to have it aligned. It was out and they fixed it. All was wonderful.
This was my first time purchasing from Mclarty Toyota and I must say they were excellent, Latrez went above and beyond my expectations they were all very professional and courteous and made me feel like I was important and not just out to make a sale. Latrez is the man! make sure you ask for him! he made sure I was happy with my purchase and was willing to do whatever it took to make me happy with my new ride.
Outstanding service! Best experience Ive had at a dealership in a very long time.
I only get service for my vehicle here . But how well I’m treated definitely depends on which service person takes care of me. All in all Mclarty Toyota makes any problem I have right. So they have my respect and my business.
I’ve purchased 2 vehicles from Mark McLarty Toyota, and I’ve had a wonderful experience both times. Their General Sales Manager and the The salesman, Andrew O’Connor, that assisted me with the purchase of my 4Runner provided excellent customer service! I will definitely be a repeat customer!
I bought a used car here. I know its sold as is but I was told it was inspected, oil changed, etc. Less than 24 hours after buying my vehicle, the change oil light came on. I was disappointed but changed the oil and filters. Less than one week after that the brakes started squealing. I took the vehicle to get looked at and the brakes were worn all the way down. Bottom line, take the car to get inspected elsewhere before buying....Also I didnt get my paperwork until 2 days AFTER my temp expired.....
Always great as they should be Mr Fred help me and gave me great product information and with the 2 years free oil changes on my new camry im in a great place now thanks again Mr Fred
The McClarty Toyota Service team is great! I didn’t schedule an appointment this time and they were able to get my car in and taken care of!
Everything was done perfectly with the exception of being told my oil change was good for 10,000 miles even though I said the manual states 5,000. Whoever supposedly did the vehicle inspection documented the proper operation of the wiper and washer. Sorry to say but the washer pump doesnt work. Leads me to believe other items were blazed off as well.
I cannot say enough great things about the sales department and especially Randall! He provides top notch service to his customers even after their transaction is complete.The service department has some work to do. If you want service with a smile, you may not walk away a happy camper.
The serviceman was very prompt in welcoming us to the service department. The scheduled maintenance was preformed in a timely manner. Those we encountered in the department were very professional and friendly.
Originally I was going to look around and had not planned on buying anything at the time, but we arrived at Toyota and was greeted by Angelo and Andrew(TJ), and they were super friendly and right away was trying to see what exactly I wanted, what fit my budget, etc. We looked around and found a 2014 Tacoma that was in good price, condition, mileage, and it seemed pretty ideal for me. They did their best to be honest and friendly, and offer me the best deal. However my only complaints were that they said my credit would be checked once but I actually received 5 different inquiries, so that was the only thing I wasn’t okay with, and finance almost pushing my payment up just because of a warranty. They were able to fit in a warranty that didn’t up it much more, so they will work with you. Overall service was great, we got in and out and now I have a vehicle that I am able to afford and take anywhere I need to. These guys are great, and so is the rest of the staff. Everyone here is friendly and gives wonderful service! I am not the type of person that would go to a dealership unless absolutely necessary so for me to say that it’s wonderful service really means a lot. Please check these two out at Toyota for your purchase!
Our salesman was terrific. Bought a 55000 van. No special discounts but the salesmanship was exceptional. Drove there from Tulsa Ok. On the way back the new vehicle gave us a tire warning and we had his cell number. He answered it after hours and gave us info. All is well. Best dealership I ever went to. The Tulsa one is pretty bad in my opinion. I would drive 4 hours again if we get another Toyota. Thanks again
I was in the market for a 2021 Highlander XSE. I had never bought from McLarty before but I could not find this vehicle in Arkansas or surrounding states. I called and they put me in touch with a salesman named Richard Warner. I told him the exact one I wanted and everything I needed as far as the car, payment, GAP and warranties and he ABSOLUTELY delivered! And the car got there 3 days earlier than planned! I had never met him in person, We had only spoken on the phone and over text until the very day I picked the car up but when I got there my car was sitting out front and less than 1 hour later I drove away. I’ve purchased ALOT of vehicles in my life and this was BY FAR the easiest and best car buying experience ever! I cannot say enough about Richard…he’s all about business and provides the best customer service! I could tell from our first phone conversation that he truly cares about his customers and I knew at that point he was going to find my car! I would recommend him to anyone!!
Good service they got me in an out in okay time But I love it because they where able to get to me unlike Steve landers in witch I had an appointment for an they still told me it could take longer then two hours! Just for an oil change. I do wish they offered better coupons on there services.
I highly recommend this place and my salesman, Mike.Mike Moore was the best salesperson I have had the pleasure of working with.I told him what I wanted, and thats what he showed me. No high pressure sales.This is what car buying should be like. McLarty Toyota was an awesome dealership to work with.
Jesse with the service department was extremely professional and helpful. Fed sales associate was very friendly and gave a lot of good i formation.
Today I had a 2:00 appointment at the service center to have an oil change and tire rotation.I arrived at 1:50pm.The agent got my info and I sat down.It is now 3:30 pm.I have asked about my vehicle twice and have not received an answer as to where it is or when it will be ready.The guys do not seem to be concerned.I am going in for the third time now.Concern for customers should be a top priority, even if it is for a oil change or rotation.My time is important.I pulled out of the department at 3:32Richard Grimmett!!!!!!!
I have not been happy with my experience with Toyota the last few days. My check engine light was on, it was idling low, running rough and wouldn’t start for 10 minutes each time I filled it(which was embarrassing since people behind me were waiting.) I received a recall letter in March about a low pressure fuel pump. They said they would send another letter once a solution was found but another letter was never sent. I called on Aug 6th and the lady booked me for Aug 13th to get the fuel pump replaced with no apology that another letter wasn’t sent. Anyway, I thought the fuel pump would solve all my problems. After the fuel pump was replaced, the check engine light was still on so I was told it needed a tune up which would be $1000 w/tax. After the tune up was done, I was told the check engine light was still on so they would have to do more research. They still have my car. I have to call every time to check on it. No one keeps me updated. I’m very nervous about the cost. Jesse says he can’t charge me for the tune up because he advised the tune up and it didn’t solve the problem. I hope that’s true because I am afraid this mystery problem will cost me $1000’s. For now, I will nervously await the diagnosis. Not fun at all to be stranded without a car and wonder when it will be done and how much it will cost to get it back.
My car was serviced quickly and done very well! The waiting room was clean and comfortable. I will be bringing my car back here for service again!
I’ve been using Lander’s Toyota for the last year since I moved here. Tried to get an appointment for 70k mile service, oil change, and tire rotation. Lander’s first available was three weeks away. McCarty had an appointment the next day. Services were done and a Safety recall completed in less time than they told me. It’s a bit further drive for me but I’ll be using them from now on.
The easiest experience Ive ever had while buying a car. These guys were friendly, honest and efficient. All this while also offering the best deal I could find in the south. I would definitely buy a car from them again!
Kami provided the best experience you can get. Very professional and nicest can be. The only negative experience I had was with their finance person (Blake). Customer service was not in his dictionary, lets just say that.
Dustin Roseburrow worked very hard for us to get our trade done. One of the fastest car deals we have made. Love my new Tundra.
I would recommend people to go get a new ride
Very professional and timely. Absolutely recommended.
Mark McLarty has the absolute best customer service in the state of AR! Unlike some other dealerships, I felt welcomed from beginning to end. Thank you Mark McLarty Toyota!
Great experience. Went to look at a car but it had already been sold. Roger gave me plenty of other options to choose from and we walked out a few hours later with a nicer vehicle than we originally went looking for. Thanks for making my buying experience easy and stress free.
One of the most pleasant car buying experiences I have ever had. Everyone was so nice and helpful — especially our sales guy, R.D. Definitely go see him if youre looking to buy a car. Nicest guy ever!
Great experience for buying a used car. Our salesman Guido went above and beyond to take care of us and you can tell he loves his job. Whole dealership was accommodating and customer service driven.
I had searched throughout many dealerships looking for the right car for me. Matt Watkins was the best by far at helping. He was very courteous, friendly, and went the extra mile to answer questions I had. Thanks again Matt for staying with me through the process of purchasing a vehicle.
Love my salesman, Fred, Went way above to help me.Service department was terrible. Sit from 8:00 am to 3:30 pm to get a mirror on. Finally talked with service manager. He helped a lot. Tech did not tell the truth when he said he didn’t know I was waiting. Salesman went to him twice. During the day. Had to miss doctors appointment because of this.I will be back though as long as Fred is there.
Fred and Marvin were both so great to work with! There was no pressure or push for anything. I felt like I was in the drivers seat with the entire experience. I will definitely be a returning customer!
Best car buying experience ever. I did not feel pressured or rushed in any way. Dewond, the salesperson I worked with was very friendly and easy going. The financing dept got me a better deal than my bank offered me.
I had a great experience. This is the first time Ive gone to a dealership. Latrez Ollison walked me through everything and we laugh and had a good time. Kendall Cannon was very helpful explaining everything and made it super easy. I am very happy with my purchase. I also found out a good friend bought hers from there as well. Great job and a huge thank you to everyone that had a hand in making my purchase happen
We came in for new tires on our Lexus ES350 and noticed the Avalon on the lot. Kami gave us the keys for a test drive and here we are signing papers. Kami was very patient with us while we decided to make the switch. We are very pleased with Kami and all the staff here.
Absolutely the worst dealership I ever dealt with from the sales department to the service department. Update 7/12/2021 Kept our 2010 Cadillac SRX in service for two weeks and didnt fix any problems going with the vehicle. Didnt even change bulbs in park lights. Sales department department refused to fix any problems going on with the vehicle. ZERO STARS!!! Just bought this LEMON 6/9/2021! I will say this there is one good person who works there in management and that is Internet Manager Randall Robinson he did his best to help us out with this situation. Thanks Randall
I always have pleasant experiences at McLarty Toyota. Today Jesse was very helpful. Great customer service!
James Bryan and Andrew O’Conner were simply amazing to me during the purchase of my 2022 Toyota Camry TRD. I would refer them to any and everyone.
Kevin was awesome to work with. Brought home a new 4Runner ! The facility was nice but the best part was Kevin and all of his effort to get me a hard to find ride! Awesome place and people!
My experience was smooth as butter Charles Rhoten did an excellent Job making my experience pleasant no pressure. I would recommend this dealership. Andrew Conner tagged teamed aswell making it an success.
David was very helpful to me as I am 80years old and disabled. He was very polite and respectful at all times, keeping me informed as to the progress being made with my car.He checked with me to make sure I was satisfied when my glove compartment had to be reinstalled following the changing of the air filter.
Kami is a wonderful salesman! We have purchased 2 Tundra from him and we are always happy with our service here!
Randall was the greatest person to deal with in purchasing my Toyota Tacoma. It came in before expected and Randall let me know right away. Thanks for the great service!
My Service Advisor Mike Powell was great and my truck turned out great .
It took a lot of negotiating in my trade-in, but worth it because this was the car I wanted and I’m happy with the price and service.
Andrew helped me with my trade in and got me a fair price for my trade in and made sure my new car was in perfect condition for me to take home! I will recommend him to all friends looking for a car!
Great service department! Very quick getting my car back to me.
We had a great experience trading in our car and buying a new Tundra. Our sales person Andrew O’Connor, sales manager and the finance manager were all top notch. I will definitely be back.
I am very happy with the purchase of my truck. Customer service was excellent. However I do feel as soon as I signed the papers that our salesman was uninterested in us and we couldnt even find him anywhere. I was very disappointed. We had more questions and he was gone. Did not see us to the end of the purchase. He did however manage before he disappeared give us a thank you gift of 2 paper bags. Are you serious? We bought an almost $40k truck and we got 2 empty paper bags... a hat and some other little things would have been nice. 2 empty paper bags....
My wife and I purchased a 2015 Tahoe LTZ from McLarty Toyota a few years ago. When test driving it, it seemed to ride a little rough and I asked the salesman about it and he said, “With low profile tires, the ride seems a little rougher.”My wife went to get new tires today and the tech (not at McLarty) told her that her struts were out and that is why the ride has been so rough and the reason only the front tires have worn down and the back ones haven’t. The tech said these struts go out at about 65000 miles and the vehicle had 80000+ miles on it.We were told that a “multi point inspection” is done on all used vehicles…so why wasn’t this caught and corrected? Now we are having to pay close to $2000 for struts and service.Poor service and it seems a little shady.Edit: 8/3/2021I have yet to receive a call from management regarding my complaint. When a business states they will do something…shouldn’t they hold up their word and do it? Please make sure you get a full report on the dealer’s inspection.
The service department is pretty good. They get me in and out and don’t try to sell me any services that I don’t need.I will not purchase another vehicle from them because I’ve had two bad experiences. My rating is solely based on the service department only.
I appreciate RD and Bruce at McClarty NLR for helping me find a perfect car. RD let me test drive several cars untilI found the one that I fell in love with. He was so helpful and kind! Th whole experience from test driving to financing was a wonderful experience.
Kami Ronaghi made trading our car in for a new model easy and stress free! He helped us get to where we needed to be. Highly recommend.
Very well run auto service facility. Fixed the issue while I waited. Truck is happy again.
Service Department is always spot on. They keep us updated to progress and do their best to meet or exceed our expectations every time!
Great service! Was super accommodating for the last minute tint I decided to get. Car looks great!
Had an awesome experience at McLarty Toyota! We just went for an oil change. They didnt see my appointment in the system, but worked us right in with no problem. The wait time wasnt long. I had my daughters with me and a nice employee let my little one pick something out of the vending machine and thanked her for being well behaved. They were all very friendly and I was very impressed with the customer service!!! Thank you McLarty!
Good job but wish they could wash my vehicle after service
Was just there to browse and wound up buying a vehicle our salesman was great it was an overall good experience got the vehicle we were looking for
Kami was such a pleasure to work with!! And I’m loving the new RAV4
We made an appointment to drop off our 2021 tundra and our 2020 4 runner for oil changes and to have them look at my running board and bumper that are messed up. We made an APPOINTMENT. JOSH in service was SO rude! He said he wouldnt do the 20k service that was supposed to be included in the 4 runner purchase and told us to go to Steve landers on little rock. So we asked if they would do the bumper and he said no they quit doing that at 3 pm and it.was 3;01 and service didnt close till 5 and they actually told us to bring them in at 4 so we were super early. Since we were planning to drop them off anyway we asked them to do it the next day and he said you dont want to do that at Steve landers? We were already there in 3 vehicles that we had arranged to drop 2 of them off and have a ride home. He obviously didnt want the business since hes getting paid by the hour. Ridiculously rude employees, after telling us on the phone to drop the truck off a day early for oil and they would get it to Collision when it was done, the lovely Josh McConnie told us no. We had to come back and drive it across the parking lot to collision ourselves. This is 45 min away from our house. Ill be forwarding this as far as I can get to hopefully inform the owner about how his dealership is being ran. We tried to buy a brand new 4 runner here last year and the service people were SO RUDE we drove to little rock and bought the same exact vehicle the same day. And then went back and got a tundra and never went to mclarty because of the horrible service. Didnt know it was apparently the entire place until we dropped them off for service today. Save yourself the time and go to Caldwell in conway!
Davin Washington was a great salesman, and Marvin Love was a great financing officer. A wonderful experience.
We had a thoroughly positive car shopping experience at McLarty Toyota. The salesperson was knowledgeable and pleasant, didnt pressure us in any way, and if you didnt know the answer to a question, he found it out for us.I would gladly car shop there again.
After dealing with numerous dealerships and trying to be sold on every little feature and upgrade we finally found ourselves at McLarty Toyota talking to Dustin. It was a refreshing experience for both my wife and I. He just simply listened to our needs and guided us in the right direction. Any questions we had he answered with confidence which made us feel much more comfortable about buying. After about an hour or so we drove away in our forever car. Dustin we hope you see this and continue to be awesome! ⭐️⭐️⭐️⭐️⭐️
Great experience from ordering my 4Runner to delivery! Don kept me informed of the building stage the vehicle was in down to the early arrival day! I would de purchase another vehicle from Don!
Awesome Service! Mark McLarty Toyota in North Little Rock received my 4Runner, that was not running, last Saturday afternoon. I received a call at 7:30am on Monday from MMT team member, Josh, who took down my story for his mechanic who then took less than 30 minutes to diagnose the problem, fix it, test drive it to confirm, and clear the issue with the operating system. The mechanic ALSO made sure the transmission was in good running order, while he was at it, AND identified and remedied a problem with the rear window I didn’t even know the car had. I had another call from Josh, 30 minutes after the first, letting me know my 4Runner was good to go. The charge I paid for the service when I picked the car up was so small I don’t even remember what it was.
The Best and Most CONVENIENT CAR BUYING EXPERIENCE I’ve ever had. Professional, diligent, and quick service. I would definitely recommend McLarty Ford!!
I have had problems with this company in the past but I brought my car to the service department on last Friday and the customer service was GREAT!!!! I had to have the shuttle to bring me back home after I dropped the vehicle off and that gentleman was so NICE AND KIND he deserves several stars by himself. Thanks again McLarty I do hope you keep the good customer service going
Marvin Love was great worked on putting me in what I wanted not something else. He was not pushing me to something else and I like that. I love the car it will be my forever car.
Very efficient, staff ready and willing to address all needs! 👍🏼
Took my 2019 Toyota Camry in for a recall to get fixed. They told me it would be atleast 2 hrs. The shuttle took us to Hobby Lobby 😊 and they were done before we even checked out. Took sbout an hr. The shuttle driver (Terry Holland is what the card i was given said) was very nice and I give him a 5 on his driving as well. Thank You Mark McLarty for great service.
Easy to access facility. Friendly staff. In/out in short order
Great customer service! It was my first time bringing my vehicle here and I will for sure be back!
They were very helpful and made sure I rode off in the car I wanted!! I am very happy and satisfied with my new Charger. They are the best at McLarty Toyota North Little Rock.
My wife went in today after a hard day taking care of her mom with dementia. Service advisor didn’t have time to address her issues with taillights not working on a 4Runner. He passed her to the parts department who said u have to pay before I order a new one.She also had an issue with a running board and he said just take them off. Sorriest excuse for a service advisor and a parts guy I’ve ever seen.(Note) the parts manager said they will make it right. We shall see if they can or not on Monday.I’ve been in the service industry 30 years and wouldn’t have a job if anyone on my team acted that way.
Richard, best sales specialist ever! Great customer service and very polite. Give that man a raise!!
Very prompt and efficient Service. Had the part in stock and installed immediately.
Very disappointed! I have been doing business with this dealership since for 20 years back when it was North Point Toyota. I have purchased 5 brand new vehicles from this dealership. It has definitely went downhill since it became McLarty Toyota. I will never purchase another vehicle from here. I will definitely take my business elsewhere.
This was the best car experience i have ever had, everyone was friendly and helpful. Our salesman Mr. Roger Claret was the best! He truly listened to me and addressed all my needs to make sure I made the best choice for me and my family. I will tell anyone who is looking for a car to go to McLarty Toyota!Thanks again!Signed, Arrena Porter (1 HAPPY CUSTOMER!)
I had a concerns about warning lights coming on my dashboard. I was advised to go to McLarty! I’m happy I went. From Will to the service tech I received all great service! Very nice & concerned & knowledgeable of my situation! I recommend McLarty Toyota and their whole service team! Thank you!!
Roger Claret is the Salesman (Internet Sales Manager) to ask for if you want a new Toyota. During the worse phase of the Covid Virus lockdown in 2020, Roger and I handled 90% of our business deal over the phone. When it was time for signing and pick up, I then came to the dealership. They are probably back to the traditional way (coming into the dealership for the deal) of purchasing a vehicle but I am so appreciative to Roger and the team on the way they assisted me during a tough time. They may still be able to accommodate the same way to purchase like I did. Just ask Roger if that is possible. Thank you so much, Roger, for a non-stressful way for me to purchase my awesome 2020 Toyota Rav4.
Devin was great! He listened to what I was looking for as well as my price range and took me straight to the RAV4 that was the perfect fit. I was in and out quickly. Great service all around from the team!
My easiest car buying experience by a long shot!
Had our car towed there when it died mid- road trip 2 hours from home. The service was closed but the sales people gave us air conditioning to cool off in and kindly helped us figure out how to leave our keys for the service guys. No clue if theyll be able to fix it but very helpful when we needed it!
I am really pleased with the friendly service we received while looking for a pre-owned vehicle at the Mark McLarty Toyota dealership in North Little Rock. I highly recommend anyone who may be thinking about a new or pre-owned vehicle to consider working with the staff at McLarty Toyota, you may find it your best option!