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The Honey Do Service of Charleston - Handyman & Home Improvement
2616 Ashley Phosphate Rd, North Charleston, SC 29420, United States
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The Honey Do Service of Charleston - Handyman & Home Improvement

Comments
Ma
Review №1

My first appointment needed to be rescheduled because of hurricane Dorian. As soon as all was well, I re-scheduled. I had no problem. The phone was answered by a live person, rare today. I had several pieces of furniture which needed to be assembled and I needed some minor jobs I could not do myself. The techs arrived on time, worked very quickly and efficiently. They got everything done in an hour and I was charged one hour labor. It’s not easy to find a service that does smaller jobs or odd jobs, and does them well. The techs that came out knew exactly what needed to be done and cleaned up everything, I would recommend and use again.

Ch
Review №2

Had an opportunity to do a little work with these guys during a pretty chaotic time in my personal life. Awesome, very caring people and the owners really do care! I would recommend the Honey Do of Charleston for just about any home improvement need.

To
Review №3

Great guys. Arrived early did a good job of building a small bridge for me. They were very efficient and cleaned up when finished. It was around 98 degrees and they finished in record time anyhow. Thank you. Will be seeing them sgain for some work I need done.

Ju
Review №4

Will not use them again. The owner cant seem to keep the agreed upon schedule and will continue to argue with you. Poor customer service!We had to have a garage door frame replaced.and they walked away 3 times saying it was complete and 3 times I had to show them what a ridiculous job they did and had to ask them to redo it.We have to possibly replace the garage door header and asked about how much it would cost and he through out $9,000. And when we asked to have an itemized quote because we were sceptical of that number, we havent heard back from them. Hmmmmm

Jo
Review №5

Hello Mr. Koerner,Im sorry that you were dissatisfied. We tried repeatedly to work with you to fix the issues you had. Initially when were tried to work with you, your wife was in the hospital and you failed to return calls. Were completely understand that takes priority, and were glad she is doing better.We never heard from you after that until you had posted a negative review, at which time we contacted you to see if were could have the opportunity to fix the issues you had. You agreed, and were scheduled to come out. We had the set time of 8am for our craftsman to show up, so Im not sure how there was a miscommunication on the time, but I apologize for any confusion. We did offer to come back at a time that would better suit you, but as you stated, you refused.The craftsman that did your project is no longer with us, as your project took place in November.Again, we apologize for any dissatisfaction. You were provided a significant discount due to an agreement you had made to provide music lessons to the owners daughter, however, you also failed to show up to all except one lesson. We do wish services provided were satisfactory on both sides.2:01 PMyour information is totally incorrect....despite all the shoddy work that was done by the workers YOU then fired for their incompetence, we brought the remainder of your money to the office and gave it to Becky, at which time we informed her that there were ISSUES, but you never got that message.... the first and second dates scheduled for your daughters lesson were BOTH cancelled by Becky... when I gave your daughter her first lesson, I AGAIN informed Becky that we were unhappy, and were told by her that you had fired the same two men that did the work(?) at our home because of the lousy paint job they did in your own home !.. Again, you did not get that message... after waiting almost two months of not hearing from you BECAUSE you never got the messages, I posted those negative reviews.... you called and asked me to remove them, and give you the opportunity to correct the problems.... you said, and I quote you, Now that I know about this problem, if I dont fix it, it is ON ME!, and you may feel free to re post them if I dont....you called me to ask if Thursday would be okay, I said yes, but one of us would have to stay home from work to accommodate that... your reply was we will work around your schedule, and we agreed on 11 am... that Thursday came and went, after my wife and I cleared the kitchen again, so you could do what needed to be done, and NO HoneyDo, so I texted you, and you called to say you thought is was supposed to be the following Thursday, once again, ANOTHER misunderstanding..... you showed up the following Thursday at 8 am, instead of the agreed upon 11 am, and my wife showed you the text confirming the 11 am time.....by the way, the kitchen paint job was not a DISCOUNT!!!... it was not even figured in to the total price of 5960, 00 of which 3000.00 was paid up front, and the remainder was placed in your office managers hand with the FIRST time we told her we were unhappy...the kitchen paint was a separate barter between you and I, and by your own admission, the paint job they did was terrible !!!Between the lousy work your craftsmen did, the lack of communication by your office manager, and several mis scheduled appointments of your part, my wife and I finally reached the point where we felt that Honey Do became Honey Doesnt and refused to stress ourselves any further with your companys incompetence.. We hired you in good faith... we did not get what we paid for... Spin it any way you would like..... You were the one that sat at our kitchen table and told us you couldnt find competent workers, and were considering closing your business in three weeks... that you REALLY hoped we were not going to ask you for any money back, as you didnt have it... We didnt ask you for any money back, we gave you the chance to fix it all... you blew it !!!!!

Gy
Review №6

Very helpful and got the job done!!!

Ja
Review №7

Ive called numerous times to get an appointment (and emailed) and no-one has returned my call.

jo
Review №8

Great group of people

Information
6 Photos
8 Comments
3.4 Rating
  • Address:2616 Ashley Phosphate Rd, North Charleston, SC 29420, United States
  • Site:https://honeydoservice.net/charleston
  • Phone:+1 843-466-3936
Categories
  • Wood floor installation service
  • Carpenter
  • Electrician
  • Handyman
  • Plumber
  • General contractor
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
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