Joe and his team in North Augusta are terrific! I had a problem finding an unusual product not in stock and they went out of their way to help me find exactly what I needed. If you have a need, talk to Joe and his team and they will help you find it...
Although this location is further than the other locations, I’ll make that drive every single time thanks to Jay. He went above and beyond.
Wow I am impressed... needed ink cartridge..ordered Monday in my mailbox on Tuesday. It’s difficult for me to get out so found web page, ordered so simple. Great job Office Depot ...First time shopper
Staff are friendly and helpful. Store is located in safe area of town and easy to find. There is always plenty of parking. Bathrooms are clean. The self service print center is stocked with tools to assist you like cutting mat, large paper cutter, pencils etc. The quality of the printer documents is excellent. The interface for self serve payment is straight forward and easy to use.
The staff in this location is just awful! Everything else is fine .! The ladies on the cashier are just really rude every single time none can help ever and one time i ask if the was any computer i can use for printing and a young gentleman in the front desk told me no. Without looking at me . When he was using the computer. I go here because is to only place that i know i can do. All the things i need. Near me home
The location on Walton way in Augusta Georgia carries a smaller variety of items however, the employees and management seem to be far more knowledgeable and helpful. The prinnting department especially. See David there in printing in fact. You will be pleased. I dont take any printing to this store. They never have it ready and always say they can not meet my deadlines with new or refill orders.
Derek, Michael and Allie could use more trainniing in customer support and dealing with elderly.I was blatntly ignored by all 3.I did request their names from Michael after questioning him about printer machine payment and addressed Allie by her name to initiate assistance with printer.Derek when I initially walked in store to explain what I wanted, sped thru instructions. As I was searching for my emails to sent to your printer.Not only did he walk away. and disappear, but when he came back had the audacity to ask the young couple standing behind me could he assist them. How rude.
I took my brother to Office Depot yesterday to send a fax. After about 10 minutes, he called me and ask if I would come in and help him. I go in and hes having trouble sending a fax. I walk in, on my injured knee, no customers in that area, but three employees standing around talking to each other. I pointed that out to him and asked why didnt he ask them for help. He said, he did and was told to read the instructions.If you see him standing there for 10 minutes, hes obviously having trouble. I had to call an employee over to help him. Even then, they werent thrilled to assist. They would rather get paid to do nothing rather than their job! Ridiculous!!!I had the same issue, same store last year!I wish I could give no star!!!
Online pick up. I was way early.everyone seemed nice, they didnt have the chair I wanted in stock new, but had the floor model. It looked fine to me, so I took that one. 5 stars for the staff at the store. 3 stars for the inventory being off.
I have had problems here before. Tonights service has been the worst. 10 customers in line, 4 more at print services. 3 workers-none with experience or customer service skills.
Pleasant shopping environment. Be sure to check online to see if the items you seek are in stock. You can also purchase online and pick up your order.
Each time I have done curbside pick up there have been issues. I email and notify them I’m there. I call them and no one answers. It’s frustrating. Customer service needs improvement.
Worst service ever! No seems to be able to answer the phones either.
Horrible customer service! Put an order in at 10am for same day pick up. Website says same day orders have to be in by 2pm stated pick up would be after 5. Show up at 6:30 order not done and there is nobody there to print.
Deluxe Inn Lodging for Business and Workforce are proud to utilize Office Depot for all our marketing materials .always accurate and on time . The online doc submission is so and user friendly .Thanks
Had a lot of supplies to buy and could have spent a lot of time finding items but had a very helpful sales lady that had me out and back at work in no time
The employees work Rd is they really werent a whole bunch of help and didnt really know what I was talking about but they were nice.
Tried again. 3 hours after submitting a simple job, no one knows anything about it. while standout at counter waiting, copy clerk took phone calls leaving me waiting more. Finally left to find a real print shop.
The lady went out of her way to help me and I appreciate that very much
I went to ship a unusual size package and was very happy with the service and help and Trust I received from the staff.
They DO NOT support real artists! They also dont notify you that they cancel your orders. Close minded company that thinks sheer means nude. I will never shop here again and strongly advise you to do the same.
Not everything you need in there when copying or to assist you
Erin was very helpful and polite. Thanks for helping me with my monitor cord.
I went for printer ink for my Brother. The choices for Brother printers are very limited and I would love to see more compatible choices. I did however, find ink that would work for me.
Needed color copies (26), only $0.71 each...great price!
Great place to get your office supplies and computer needs
This was a horrible experience. Came to get a deal on a printerrible on tax free weekend. They wouldnt go well me the $20 gift card even though I spent more than what was required. Cashiers were clueless. Rung me up multiple times before getting prices right. Shop on line for better customer service
My experience was awesome the cashiers name was Barbara and her service was fantastic!
The store is organized and the staff are super polite, patient, and competent.
The staff are always pleasant to work with! Printing, tech support, and supplies are easy and available.
These folks are great. They are very helpful and courteous.....
Made me drive 15 mins just to tell me the copier was down after my online order was suppose to be ready an hour earlier. I called corporate because it’s inconvienient and the associates seem to not care. Someone should have called to inform me.
Customer Service - I have called several times this morning and no one every picks up the phone. I called once previously this morning and was put on hold with loud music for 10+ minutes and no one every came to the phone not did anyone ever check to see if I was connected to the department that I was asking for this morning. This is poor customer service and I have gone elsewhere to get what I needed.
Put on hold for 40+ minutes
The people at this Office Depot are so friendly, especially Breanna who cheerfully helped us design business cards for our office and printed them and cut them for us :)
Very nice customer service and friendly smiling faces
Awesome store and staff! Always get in and out.
Friendly and helpful people that works there.
Ms. Kiki helped me find exactly what I was looking for
These people are always courteous! When you call their number, you get right to a REAL person!
Convenient and fair prices, not a great selection.
Great service awesome employees
Associate helped me find exactly what i needed . In and out in 10 minutes.
Took over an hour to print 30 pages. Service was slow not a lot of multitasking was going on.
Very helpful associates.
Deal with them a lot in the past and have nothing bad to say...
I like the products offered, but I do wish they had a price checker.
Standard office depot...Nothing specialIf you need assistance you need to search for someone.
Great Customer services
Too busy so I had to wait not enough staff
Great customer service
Kinda feels rundown...workers could be a little freindlier
Not helpful on attempt to ship an item
I went in to print programs for my wedding and there were errors still and they would not even reprint wanted to offer 20% off to reprint
Multiple legal documents at the ready
Found what was needed.
Well the certain one in North Augusta for some reason doesnt want to take the time to price match but every other one I go to Price matches maybe they need to get some new help in there and get rid of the workers that dont want to do their job
Excellent service
Nice and clean
Good bargains
Staff wasnt the friendliest
Great
Friendly staff.
I will come again
Friendly staff.