Very nice place to do business. International Drivers License done in about 15 minutes.
Had my car towed in for a no start issue. Staff diagnosed the issue and repaired same day.Very easy to work with. Would recommend!
On Saturday, July 3rd I noticed a slow leak in one of my rear tires. I have been using the same tire shop here in Norman for over 10 years. I went to both locations and neither one of them could help me with the tire because they were too busy. I took a chance and pulled into AAA. They immediately pulled my truck back and got it looked at. They fixed my tire for FREE!!! The entire process took only 30 minutes and I didnt even have an appointment. Needless to say I will be ditching that other business and making AAA my new auto repair place.
Amazing service. Had a serious breakdown and they took care of me and got me back on the road fast!
I had a wonderful experience at AAA getting a car repair yesterday! Everyone was so friendly and kind, which was such a relief as getting mechanic work done can sometimes be intimidating. Their space and waiting room is so nice, and they did such efficient and excellent work on my car. I had a lady named Jessica helping me, and I really appreciated the way she walked me through everything as they did it. Overall a fantastic experience.
Look guys, when I tell you that this was the best, most efficient experience Ive ever had with an insurance company, I mean it. I myself have been in-and-out of sales most my life, and I never felt like I was being sold anything. James Gardner was polite, friendly, and when I say fast at getting me answers to my questions, I mean like within moments, minutes at most. He is a true professional, and has a good heart to go along with it. If you guys are looking to get insured, or are looking for any of the list of services that James provides, definitely hit him up! Tell em Hank sent ya 😁
Went to AAAs Norman, Oklahoma location on 5/21/21. Super nice facility. Needed 100,000 mile car maintenance and new tires. Comfortable waiting area. Very competent staff who helped me prioritize needed service. No high pressure. Glad to see competent female service representative who updated me throughout the morning on how far along they were and what problems needed to be addressed. I explained tire/alignment problems. They listened. I asked for alignment check. They found and corrected the areas of concern. I requested Michelin tires and they ordered them. They suggested air filter, windshield wipers, coolant flush, and told me how my brakes were doing so I could plan future service. Informed me of total price before each additional service or item. I purchased car organization items from showroom. Luggage and tons of accessories were available for sale at discounted AAA member prices. Very pleased with facility, service and staff. Will definitely use this location in the future.
Friendly staff and they got my cars starter fixed quickly. Seemed like a reasonable price.
I went in for a free oil change & it truly was free. This was advertised & I was hesitant because a lot of the time there is a catch or they try to up sell you on other services but Nope.They have a beautiful new place & it was a very pleasant experience.
Needed to insure a new truck so I called to see their rates. Ended up with a much better deal so we moved my wifes car over as well.
They suck dont know what there doing costing me money
Zac’s great and easy to work with. He makes insurance simple and saved me money at the same time. Highly recommend.
This AAA always remember us. The ladies here are so nice. I needed to get a copy of my insurance card and when I got there, they had it already printed out for me. That was appreciated by me and my partner. Considering it was new years eve and everything was closing early.
Excellent customer service. Gave a detailed price breakdown on all recommended and suggested repairs allowing me to prioritize repairs without pressure. Great experience.
Very great Service, very thorough job, we got an Oil Change they checked everything thing, all the fluids, rotaed tires, checked brakes, & brake pads. Lights, windshield wipers for 96 Chevy truck cost $65
These people at AAA GO THE EXTRA MILE GREAT SERVICE GOOD EXPERIENCE....
Zac Corrales was beyond professional and helpful from getting me a quote to checking up making sure I was satisfied after he got me a new policy. Would absolutely recommend him to anyone!
Zach corralles is amazing!!! Great customer service! Knows exactly what he’s talking about and will give you the best bang for you buck! Please do yourself a favor and give him a call!!
Good place, no wait, coffee, wifi. I called yesterday and they booked me for 8, but they open earlier which I like, especially on Saturday mornings. They listen well, diagnosed the problem and took my recommendations. They fixed the problem for less than $200 and they could have charged more, but they care. Anyway, I take all 4 of my cars there and will continue. Why go any other place? Just go here.
Tyler was the person that helped me. He was wonderful. He did everything he could to make sure my vehicle was fixed before they closed at 6:00 pm, so I could have my car to get to work the next day. He also gave me water when I got there because I had to walk to the AAA facility because now you cant ride with the tow truck driver. That was awful and I was not happy about it. I didnt want to call an Uber for a little over a mile. I was pleased with Tyler though and he took very good care of me and I got my car just before they closed.
Needed travel assistance. Very polite and helpful.
Zac Corrales is the most helpful, dedicated, professional, and truly caring insurance agent I’ve ever had the pleasure of working with. He made sure to work around my work schedule and was even able to make a work around to quote me a policy I could afford that I was also comfortable with. You can tell he’s extremely knowledgeable at his job but that he also cares about what his customers need which is a quality that is hard to find unfortunately. I will always recommend all of my friends to Zac because I know he will take great care of them. You guys are lucky to have him on your team!
Decent mechanics but very proud when it comes to the bill i was allittle disappointed at the rate i was charged and im a AAA ins holder on my vehicles
Fast and easy. Very friendly.
Well maintained, very clean and professional.
Super fast. Didnt try to sell me anything!
Came in, waited for 10+ mins waiting for someone to help me. Front desk was empty the entire time. The guy helping another person in the back didn’t acknowledge me or let me know he’d be right with me or anything else that an establishment with decent customer service would do.
Very responsive and helpful. Highly recommended.
Great service without the drama usually found at Hibdon tire
Look I called for a quote over the phone and they got me the numbers back very quickly for both of my cars as well as my home and their pricing with slightly above my current coverage so I decided not to switch to them but I would still recommend them to others.
It was all good
I went in to book a flight. I thought the agent would help me find discounts and flights i couldnt see online. I was told flights dont leave okc after 5 pm. And when i asked about cheaper and alternative options, I was told of i could find something cheaper i could just book it myself. I left almost in tears.
This location is very helpful in helping you find the right vacation and the best ways to travel and best deals. They are all great to work with and they build a relationship with you.
We use the Norman AAA office and have been pleased with how friendly and accommodating this office has been. Theyre always been willing to go a second step to be of assistance, particularly with providing tour books and vacation and travel insurance quotes.
Michelle and Quiesha (spelled her name wrong but I know youll get it) are amazing. Love these ladies!
Excellent service! My Trip-Tic bundle was prepared quickly and accurately. Good job!
Well located, well stocked and a very knowledgeable and smiling staff made the visit to AAA a pleasure.
Great people. Very nice and really helpful
I went into AAA for a map of Kansas. It always seems like when I do go in...approximately 1-2 times per year for a map...the girl at the desk acts like it is an imposition on her, though she is sitting doing nothing.For what I pay for AAA per year it sure doesnt make me feel like Im welcome!
As a member, I got everything I needed for our trip
Very friendly and helpful!
Nice customer service
Friendly and helpful
Fair rates