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Arthurs Air Conditioning and Heating LLC
3565 Macdonnell Dr, Norman, OK 73069, United States
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Arthurs Air Conditioning and Heating LLC

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br
Review №1

The BEST guys came and helped me out with my AC. i believe his name was Brandon Giles. such a great well mannered young man and an excellent worker! i recommend this company and Brandon for sure if your having any troubles AC wise, thermostat, installation, etc. they will get the job done in reasonable time! outstanding job Brandon!

An
Review №2

JT was awesome. Great guy and perfect customer service. Out of the 3 quotes they offered the best product for the best price. He even helped with finding us financing. Brett and his crew were friendly and installed our unit quickly and answered all of our questions. Definitely recommend!!

se
Review №3

I had my unit serviced a few days ago and the technician sent to my location was very nice and knowledgeable. He made quick work of the job and explained to me what the issue was and what he did to solve the issue. I recommend this company 100%.

Ko
Review №4

Arthurs guys are always on time. They’re all very polite and professional and responsive. I would recommend Arthurs for any job you have big or small!

An
Review №5

I have not had a need for their services but have heard wonderful things about them and they will be the first I call when in need. I hear they are the best in the business and Brandon Giles that works there is a cutie. Having a good looking crew never hurts!!!

Ro
Review №6

Brandin came and checked out our thermostat. He was efficient, polite, and very knowledgeable about the problem. Hard worker and a great young man. Definitely will ask for him again!!

Al
Review №7

Polite and professional! The technicians are all well experienced. I would recommend this company to anyone.

Mi
Review №8

I called them and they came out and got everything figured out and fixed the same day. Great company and even better workers. I will be using them for all of my hvac problems from here on out

Ky
Review №9

They were on time and there was no time wasted from when they got there and when they left. Great service would recommend to anyone.

Sc
Review №10

They were very polite, and did a good job. They even completed the job in a very timely manner, I will definitely call them again!

Ry
Review №11

They came out to fix my a/c and did a great job. Very professional and friendly staff.

Gr
Review №12

Great people to work with. Very honest people and good work. Highly recommend.

la
Review №13

Good people and good team work and they’ll show up and do a good job!

Jo
Review №14

Brandon from Arthur’s Air Conditioning & Heating came out to do a maintenance on my heat pump. He was very professional & polite. He explained everything he did. He was engaging with my wife & I & even put shoe covers on after coming in from our backyard after washing our heat pump. He said he didn’t want to mess up our carpet. Brandon stuck a sticker on our heat pump & our air handler so we would know who to call got service. All in all, an excellent job by a professional person from a professional small business.

Br
Review №15

I will say they are very polite and quick at what they do, would recommend to anyone!

Br
Review №16

My ac broke down and these young men came out very prompt the next day and fixed it for me. Great pricing too

La
Review №17

Duane came out to our home even after he was off his on call shift! Top notch and extremely professional! This is the kind of customer service you want! Will use Arthur’s for all our needs moving forward!

Da
Review №18

Fairly quick connecting back via email request and was able to schedule same day service. Tech was very good and informative and fixed issue promptly.

Ra
Review №19

Love these guys! They do a great job!

Ju
Review №20

Korey is the best! We have used Arthurs for a few years and always appreciate the attitude, customer service and technical knowledge Korey brings to the job. He diagnoses the problem and repairs rapidly while communicating what is required with the customer every step of the way. We will alway request Korey as our technician. Thanks Korey!

Jo
Review №21

Korey and helper(missed his name) were great, the best helpful informational and very knowledgeable with mini split systems. Very polite and professional. Thanks

Da
Review №22

Korey came out, on time, and was very quick, friendly and informative. The guy was just super kind and just a huge help. I will be using Arthurs again and will be demanding that they send Korey.

Jo
Review №23

Arthurs is the best HVAC service company I have used in the OKC metro area. Brandon just came out to my home for my bi-annual system check and was on time, professional, and very through. All at a very reasonable price. Great value for the money. Definitely recommend as they have earned my business.

Br
Review №24

Brandon was very very professional. He cleaned my mini-splitter and did a great job. This company will have me as a customer for a very very long time. Brandon also find where the last Big National company, did not install drain pvc pipes in attic for unit and he repaired that also. This company is OUTSTANDING? Brenda A VERY HAPPY CUSTOMER, see you in the fall

Ch
Review №25

Brandon came out to my place and was very professional and friendly. Also was very efficient.

Wi
Review №26

JT came out to estimate a job for me, and I honestly say he exceeded my expectations. If you want a group that will actually take care of your needs big or small, Arthurs is the one. JT was genuine person who explained his process to me, talked me though his evaluation, and answered my beginner questions without rushing through trying to upsale me and move to the next job. I immediately was happy I called them. If you are wondering who will call, this company (and JT particularly) is a great choice.

Su
Review №27

Brandon was very responsive and went throughly with his work. I highly recommend Arthur’s air conditioning & heating company in Norman, OK. Brandon also installed a Clear Sky device that cleans the air and removes viruses out of the air in the home.Inside our home is much cleaner and we feel the air we are breathing is much cleaner.

Mi
Review №28

Had been having some issues with our AC. Left a message through their website requesting a service call, but letting them know it wasnt an emergency. Got a call from them a short time later letting me know they could get someone out later that day. Korey came out and helped diagnose the issue. He was friendly and professional. I have only dealt with a handful of heating in air companies in the past, but Arthurs will be my first choice and recommendation going forward.

Em
Review №29

We had service today at our home and they did a wonderful job the techs name was Brandon and the prices are unbeatable! Brandon was very nice, informative and professional!

sh
Review №30

Very professional and Korey the service man they had come out was very good and very quick did an awesome job if we need help we will be calling them again

Fr
Review №31

Brandon, our technician was very friendly and through. He did a great job and followed up with an issue we needed fixed. We are very happy with all service from Arthurs.

Ky
Review №32

Very professional and honest. They do the job right. Brandon did a great job.

Ha
Review №33

Brandon was very professional, personable, and efficient. He kept us well informed about his progress; an excellent representative of your company.

Mi
Review №34

Best heat and air company in the okc metro area I will definitely be recommending them to anyone with hvac problems. The employees are punctual and very professional

Sa
Review №35

Just had Brandon come out and service was awesomeHIGHLY Recommend

De
Review №36

We originally installed new system on newly constructed house. They were fair and professional in the install and follow up on service. We are currently on a service contract with visits twice a year and would use them again on install and service.

co
Review №37

Quick maintenance very satisfied with the work.

mo
Review №38

I have been using Arthurs for 7 years (ever since they installed my system) and have no complaint, they have always been professional and friendly.

Ja
Review №39

We have used Arthurs Air Conditioning and Heating for years. They have always been responsive and their technicians are always professional.

Fa
Review №40

Wonderful company to work with, highly professional! I would definitely recommend them, 5 stars all the way

Le
Review №41

Great fast very good people

St
Review №42

Tech was very knowledgeable. Super fast and friendly service!

Kr
Review №43

Such a great company to work with! Super professional and they do GREAT work!!

Mi
Review №44

Not sure you should trust recent positive reviews. Asking on Facebook for 5star reviews in exchange for the chance to win a gift card. I’m sure I’ll be deleted and blocked from the group this was posted in, as poster is an admin, but this is just wrong.

Ni
Review №45

I would like to say a BIG THANK YOU to all who helped get my mothers air conditioning unit back up and running over the passed few weeks. You all were very understanding that she was in a situation where she was in dire need to have the A/C unit working properly and there was nothing that was going to stop you all from making that happen for her.

Ka
Review №46

Great service.

K
Review №47

Great people!!

Br
Review №48

We have had Arthur’s out a few times now and am completely satisfied. They have the most polite technicians. We even had them retrofit a zoning system in our home and love it. Keep up the good work guys!!

Cl
Review №49

Very friendly staff!

Ca
Review №50

Aurthur’s is the very BEST IN NORMAN for Heating and Air service. Our could had a leak and we had an American Home Shields contract. They sent out some company that tried to sell us a new unit first, then gave us a price and said it would be ten days before they could get to it because of the part. We had heard very good reports about Aurthur’s from my sister and brother-in-law, who is a builder in Norman recommended we call them. They came out the SAME MORNING WE CALLED and FIXED THE PROBLEM! They have very curteous staff and are a PLEASURE to deal with. Stress free experience! We’re sold now! We’ve changed our Heating and Air Service to them and are also getting our six month maintenance plan going with them! We highly recommend Aurthur’s for the BEST HEATING AND AIR COMPANY IN NORMAN!👏🏽👏🏽👏🏽👍

To
Review №51

Absolutely the best!! Ive been using Arthurs for more than 10 years! The service is always exceptional. From the time I call in and speak with Donna until the service specialist completes the service. Corey has been my service specialist the past three times. The most recent was for routine maintenance for my mothers heating unit. My mother has Alzheimers so Im always present when someone comes to her home to do any work or to meet with her. One of the best things about Corey is the level of trust I have for him. I had a very busy morning the day Corey was scheduled. When he called to let me know he was on his way, I knew hed be there well before I was able to arrive. But because it was Corey, I knew everything would be just fine. As I predicted, he did an amazing job! He even checked out a concern I had about the unit. This is moment when someone could have taken advantage of us but he was very honest about the issue. He explained the issue and the fact that nothing had to be done right now unless we just chose to do so. Having Arthurs, Donna and Corey readily available feels like having family members standing-by to help when needed. Anytime anyone speaks of Heat & AC, Ill be sharing Arthurs contact information and my experiences! Thank you so much for taking such great care of us!

Cr
Review №52

My New Year bucket list has just gotten shorter thanks to Arthurs Air COnditioning & Heating. My back to back furnace & plumbing visits were exceptional. From customer service to the installer all were polite, professional,patient detail oriented, with honest answers to my zillion questions. Peace of mind with their tune-up visits and a new water heater to boot! Above and beyond the expected. A truly valuable service!

Kh
Review №53

Very courteous and professional! Contractor for my home builder. I had some concern about the humidity level in my home and Arthur AC was helpful in both adjusting my air flow. My technician even helps explain what component my unit has.

Ch
Review №54

I have used Arthur’s for 10 years and my experience today ends my doing business with them. I called for a furnace checkup and the appointment was scheduled for Wednesday afternoon. At 4:30, I called and was told the serviceman was tied up on a job in OKC. The lady said she could put me in either Thursday or Friday. I told her I would take Thursday morning. She said I would be 2nd on the list. I called at 4:30 today and was told I w as scheduled for tomorrow morning and second on the list. I said it appears you do not want my business. The lady answering the phone said, i’ll Just cancel your appointment, have a nice day and hung up on me. They apparently have more business than they can take care of.

Ka
Review №55

I have used Arthurs for years for my heat & a/c service. They always provide great service. The technician did such a great, thorough job cleaning and checking all my units. He was friendly and courteous and gave me several good recommendations to keep my units running well.

De
Review №56

Unfortunately I am not able to give a good review. 1) I had called Arthurs for an A/C issue, it was not cooling and it was the first part of September. When the tech arrived I explained the problem and requested he check my Freon because my A/C was not cooling, plus I also stated I thought the motor was going out on my unit. I described the crackling noise it was making and it smelled hot. The unit was frozen, the tech waited for it to thaw. When the unit was thawed the tech accused me of reversing the motor wires! Stated that was causing the problem. Wow, I don’t know the first thing about electrical systems and I most definitely did not appreciate being accused of tinkering with the wiring! I asked 3 different times during the service call for him to check the Freon. Needless to say he did not check room temp or the Freon. He was more interested in going to his truck to text on his cell phone. 2) A few days later I called again due to the unit not cooling again. The same tech came back out and after inspection decided he needed to reverse the wires, stated that was causing the unit to not cool. Really!! I was not charges a service charge. He again did not check the room temp or the Freon as requested. It cooled for about a day or so and I had the same issue. 3) When I called, I requested another tech be sent out due to the disrespect I received and the poor service the prior tech did. Needless to say the same tech was sent out. He was disrespectful as he explained what he had done to date, he stated he did check the room air temp, etc. I informed him I was in the same room and he most definitely did not. Then he determined the fan motor needed to be replaced. If only he took the time to do a proper service call the first time he came out or the second time he returned. As you would guess, the motor was replaced and my house was cooled for about a day or two. 4) I called for the fourth time because of the warranty on the motor and work. I was not surprised when the same tech came out and said… he had the motor set for furnace! Not air conditioning. As you can imagine I was furious for the lack of professionalism, no apology was ever given for any of the trips that were made to my house due to the incompetence of a technician and a company that does not respect my business enough to honor my request for a different service member. If I require additional service from Arthurs due to warranty, I hope I am treated with the respect I should have received from the beginning.

Kr
Review №57

Furnace trouble on New Years Day. Arthurs dispatched an excellent tech, Corey, who promptly addressed our problem. He also explained the problem clearly. Kudos to the team!

Ap
Review №58

Kind, courteous, and very knowledgable! I needed a quick 2nd opinion for an A/C inspection & they didnt hesitate to come out & Corey, the technician, did a thorough job checking all components to the unit & taking the time to educate me on the original inspection of the unit. Would definitely recommend them again!

Do
Review №59

Hanger Clinic

Ke
Review №60

They were very helpful! They were able to get to me the same day I called.

Ke
Review №61

I called and was offered a same day appointment! Their price for diagnostic was almost half of another company that I had called. Corey was very professional and friendly. It took him no time at all to diagnose and fix the problem!

We
Review №62

Good service

Information
9 Photos
62 Comments
4.2 Rating
  • Address:3565 Macdonnell Dr, Norman, OK 73069, United States
  • Site:http://arthursair.com/
  • Phone:+1 405-364-0209
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • HVAC contractor
  • Machine maintenance
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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