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1-800-Packouts of Southeastern Virginia
1140 Azalea Garden Rd suite a, Norfolk, VA 23502, United States
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1-800-Packouts of Southeastern Virginia

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Da
Review №1

This was the absolute best pack out crew to have if youre going through an experience of this nature. Not only did they do an excellent job packing up all your personal belongings but they were polite and a delight to work with They very professional, listening to any of your concerns but would keep you laughing through the whole process. I cant say enough about the lead. ERICA who kept kept everything very orderly. If you ever need a packing company, this is the best. Erica, Yesenia, Steven, Shipman, Malcolm & Tyler...best team ever!

Wi
Review №2

Pack out. Had to package a few rooms worth of furniture so my floors could be refinished.Steven, Noelia and Malcolm were timely,friendly, efficient, and through. Talked with me every step of the way. Highly recommended.

Ei
Review №3

Malcolm and his crew - Andrea, Erica, Katera, Molly, Natalie and Richard - worked very diligently, efficiently and carefully in my parents home on Friday and Saturday this week to return their furniture and household goods after the repair of their house. I also communicated by phone and text with employees Beth Ann and Erin, who answered my questions and kept me informed about the schedule. Malcolm and his crew were 100% responsive to any request I made during the process. I was so impressed with the care that had been taken with cleaning and packing each of the hundreds of items in the home. I very much appreciate Malcolm and his crew for making this a very pleasant experience!

La
Review №4

This crew from 1-800-PACKOUTS are wonderful! They truly take pride in their work. They take care of your items as if they are their own. They are friendly and very personable.Erica, Natali, Caroli, Katera, Braxton, Yesenia, Julie, Richard, David, Noelia and Andrea are just an incredible group of people that are great at what they do. I truly feel like I can trust them in my home!

Mc
Review №5

Steven, Brayxton and Caroli removed the furniture from my home for storage until my hardwood floors can be sanded and restrained.They did a fantastic job. They were polite and treated me and my family with respect cautious in handling furniture. Notified me of any defects found in furniture reliable and prompt. I enjoyed their services and recommend them to other people.

Wi
Review №6

After a house fire these guys came and took all my furniture and 25+ years of memories and Knick knacks and restored them! Great job! Moving back in has been easier since Steven, Richard, and Braxton came in and helped me move furniture and take away the empty boxes!

Ro
Review №7

We are very pleased with the professionalism displayed by your team leader Steven, and his devoted crew Richard, Tyler, Shikean,&Julie. Everyone was respectful,friendly, patient,courteous,polite,&displayed empathy when needed.They are our newest (adopted family members)THANKS YALL….. job WELL DONE.We could not have completed this phase of rebuilding without y’all.You are appreciated 👏🏽👍🏽🙏🏽Thanks again, The Wallace Family 🙏🏽

La
Review №8

We recently had a fire and needed our house to be packed up, cleaned abs stored. This company packed up our entire house. They were VERY professional and careful with everything. They took their time making sure everything was secure and free from damage. Erica, Katerina, Noelia, Julie, Steven, Malcolm, Shikean, Mollie and Todd … what an incredible crew! My husband Marlon stated, “ in my 20 years in the Navy I have never seen anyone pack like that.”

Ki
Review №9

Yesenia David and Carol were awesome. Thanks for your services.

Gi
Review №10

Erica, Erin, Andrea, Steven and Caroli were professional and very careful with our belongings. They worked with us on where the remaining items in our house would be stored and how. They let us know approximately how long the packing would take and I never had to worry about them in our house alone due to their professionalism

Su
Review №11

We experienced a fire at our residence and we retained 1800Packouts to remove our extensive collection of belongings in 4 rooms of our house. Todd, Erin, Erica and the staff of 1800Packouts were excellent. They worked diligently and in hot and humid weather (no ac in the house) to pack our things up. While they were outside, they observed one of our neighbors fall and they rushed over to assist him, and helped him stand up.They are very polite and efficient. We are requesting the same team who packed our things up to return them when the repairs are complete.Susan and Robert Pollard

J
Review №12

Todd and his crew, Yesenia, Kaleri, Steven D. and Caroli, were very friendly and accommodating. The moving crew packed up everything very nicely. Great job 👏🏻

Mr
Review №13

The team at 1-800-PACKout provided an excellent moving experience. They are a must in this industry. This review is much overdo.ERICA, BRAYXTON, NATALI, KATERI, CAROLI, NOELIA, AND SHIKEAN.. deserve raises and bonuses!!!

Te
Review №14

GREAt job ! Was pleased yesenia kateri mollie andrea

Re
Review №15

Todd has been great to work with when we need his pack-out services. His service to our customers brings a greater value to my restoration services. Todd and his team respond quickly to my customers needs. Look forward to many more years of quality performance in the restoration industry. 1-800 Packouts is an invaluable asset to my company.

He
Review №16

Steven and his crew did an excellent job with our house and accomplished the task very quickly. We are quite pleased by the service they gave us!

No
Review №17

It was a pleasure having Steven provide leadership for the team that consisted of Braxton, Natalie, and Noelia. This team of professionals worked non-stop packing up my house in Virginia Beach, Virginia. The team was on time each day and extremely respectful of my property.I would recommend this team and company without reservations. This company is professional from management to team/crew members.Thank you

Ga
Review №18

They packed my house up until the contractors finished my house repairs without a problems due they brought my stuff back after they were done. Thanks Yessenia, Mollie and Tyler great job.

Do
Review №19

Thank you to Erica, Kateri, Yesenia Caroli, Noelia, Malcom, David, Erin, Jason. You all work so hard and Im sorry for having such heavy items to move but you did it and so well. Hope Todd will have you back when its time to put furniture back. Well done to all. Thank You for your hard work. Debbie Maher

Qu
Review №20

My belongings had to be packed up, removed and returned to my home due to a water leak. Malcolm and Shikean moved my things back in. They arrived on time, were very professional and completed the job in a timely manner. I would definitely recommend them!

Al
Review №21

Steven and his crew (Braxton, Natalie, Noelia, Caroli and Malcom were very hard workers and were awesome in packing and organizing. Very good workers and great team environment and very informative on moving status. Thanks, to all of them for working so hard to get our house packed up quickly!!!! Steven thanks for your hard work and great atmosphere with your workers. Great group, great workers!!!! Many Thanks to Todd for having such a great group of team players/workers!!!!

Ca
Review №22

Erica, Malcolm, Natali, Noelia, Kateri were a great team on 3 days. Special kudos for Erica who is patient and handles procedure by the book

An
Review №23

Malcolm and Richard provided excellent service in a timely manner with a friendly disposition. I would recommend them for any of your moving needs!!!

Co
Review №24

I had Steven, Brayxton, Kateri and Malcom help me with packing and moving all my stuff out of my house due to a broken water pipe. These 4 were the nicest, most professional movers I have ever encountered. These guys were awesome with keeping me informed with everything that was going on.

Ro
Review №25

Steven, Brayxton, and Kateri were very professional and pleasant to work with. They were respectful and packed everything carefully and efficiently. They also worked together very well as a team.

An
Review №26

1800PACKOUTS truly made my life better. Not only did I have a house fire I also had a personal issue.They have helped me more than they will never know or understand. I cannot say enough good things about…..EricaStevenNoeliaBrayxtonJulieAaronMollieKaterinaErinAmberThey packed up my house and took special care of all of my belongings. They made me feel safe and that all of my belongings are being taken care of after losing so much in the fire.

Be
Review №27

The Team,Erica,Steven,Noelia,Katerina,Yesenia,Malcolm,Braxton and Erin we’re all about business when it came to packing me out at the last minute they are a asset to your company if I had the catheter to start my own business I would hired them,Good help is hard to fine

Lu
Review №28

My house has water damage and a crew came in to prepare all my furnishes for them to transport to their storage facility where I knew they would be under a watchful eye. They were one of the most professional teams I have seen. The group worked in a timely, efficient, cohesive, manner. One could see they cared about my possessions as their own, and they handled them thus. I will recommend this company 1-800-Packouts to all my friends in the event of a tragedy. Erica, Brayxton, Caroli, Shikean, Natali, and Noelia are my new Super Heros. Each did a fantastic job in putting my heart at ease during this tragedy. Love you guys. Forever grateful.

Ja
Review №29

Steven Malcom Kateri we’re angels I can’t say enough about their kindness They went above and beyond for us. Thank you so much Jim and Pam Clas

Do
Review №30

Packouts exceeded my expectations by providing great service and excellent care of all my belongings. They packaged everything very neatly. It was a relief to have them take such good care of my belongings. Erica, Natali, Shikean, Brayxton, and Todd did an amazing job! I can’t thank you all enough.

Li
Review №31

After a tornado hit my house, they came almost immediately when contacted to pack up the contents of my home so that repairs could me made. They were polite and worked continuously in the sweltering heat to make sure my belongings were packed carefully. During the time I was out of my home they were accommodating of any of my things I needed for immediate use. Then, when repairs were complete, they immediately scheduled a time to bring the contents to my home. They unloaded and unpacked everything. Pictures were taken of everything so they knew exactly where to place furniture, pictures, and even items in the drawers. They even worked with me when I wanted to make changes and would rearrange without any complaints! I am most satisfied with David who coordinated the work with his teammates Yesenia, Caroli, Katerina, Shikean, Natai, Noelia, Julie, and Mollie. My thanks to all who worked so hard to reestablish me in my home!

De
Review №32

After a house fire 800 packouts was brought in to remove all contents due to smoke DAMAGE! The crew who packed us out was very kind and thoughtful! Its hard to relax when everything you own gets taken away. But the whole process went smoothly.Each box was then cleaned and repacked then stored .Once Atlantic restoration completed our home 800-packouts brought everything back. Javi and Gustavo were The BEST, GREAT TEAM WORK! They carefully returned each piece to the room it came from. My ALL TIME HERO IS MATT! Matt is WONDERFUL @ figuring out how things went back together. This young man made me feel like I didnt have to worry about anything! Very Professional and smart. Supervisors Amber and Deanna were always just a phone call away..making the whole process a smooth one.

ch
Review №33

Due to water damage of our home back in January 2021 our furniture and possessions had to be put into long term storage pending an extensive 6 month repair.Erica ( 1800 Packout Lead) and her team of professional packers which included Yesenia, Aaron, Steven, David, Malcom, Brayxton, and Erin did an outstanding job wrapping each piece of furniture and all of our other household contents. Everything was properly wrapped and boxed to prevent damage! Overall the team was professional in every respect!Today six months later this same team returned my furniture, household goods and other possessions to my home and once again the experience was outstanding…I would highly recommend 1800packout to anyone needing moving or storage services. As a prior military officer with more than a dozen pack outs and moves I have never experienced a service organization with this level of dedication and professionalism by its employees.BRAVO ZULU for a job well done.Charles W.Frey

Ze
Review №34

I want to thank yesenia, brayxton, Natalie, Julie, Erin ! They’ve made my experience excellent ! I would like them for myMove-in service they’ve handled all my things with care. Thanks again

B
Review №35

1800 Packouts moved me out and moved me back in after a devastating flood. The crews were professional, kind, and supportive. The crew that set things back up were awesome! Steven is a great leader. Shikean, Julie and Caroli were so supportive. You could not ask for any more help. They were all over the place making sure I was well taken care of. What an excellent experience after such a traumatic incident. Thank you does not seem enough for how you brightened my week! I will recommend this company to everyone. They are so much better than any other moving company I have used. And I have dealt with a lot of them moving around the country.

El
Review №36

They packed out my house after some water damage the people were Erica, Steven, Noelia, Natali, Caroli, Erin, Macolm, thanks for the good job.

Pa
Review №37

Steven and Malcolm are the most wonderful wonderful workers we have had in many years!!!

Ph
Review №38

We were please with this companys time and dedication. We love the way Erica, Kateri, Noelia, Jason, Malcomn, Aaron, Steven and June all worked together to get the job done. Every piece of items were boxed or rapped before moving to our new location. We are very appreciative the way everything was handled with care.

Ma
Review №39

Erica, Carou, Braxton and Noelia were extremely nice to work with. they were professional and courteous and kept us well I formed all day. Great job

Tr
Review №40

Erica, Natali, Noelia, Mollie, Kateri, Malcolm, Shikeen, Steven, and Braxton were all helpful, courteous, and extremely professional in packing up our home. They took great care of our belongings! We highly recommend their services!

Er
Review №41

This service was amazing! Jason, Andrea, Mollie, and Shikean helped with the unpack process, and they were great.

Co
Review №42

Erica, Caroli, Noelia, Steven, Aaron, Brayxton, and Tyler were fabulous. They were timely and professional.

Kr
Review №43

Great work by the team! Erica, Steven, Mollie, Erin and Aaron... thank you!

Su
Review №44

Erica, David, Shikeem and Noelia were professional, extremely careful and thorough. Look forward to working with them again.

Co
Review №45

Kudos to Todd for putting together a fantastic team to help us after a downstairs plumbing flood. Erin, Malcom, Natali, Brayxton, Shakeem, and Aaron were fabulous! Professional, careful, kind, and immaculate. Not one item was damaged or broken. Our entire downstairs full of furniture and belongings were packed up, protected, removed, returned, and unpacked into EXACTLY the place they were removed from. I can’t thank this crew enough for helping to make a stressful insurance claim from a flood easy-peasy!

Ja
Review №46

The entire team worked safely and efficiently to pack and remove furnishings from the first floor of our home following a waterline break. Sales rep Todd let us know about special handling available for fragile items and was easy to work with.Team leaders Yesenia and Erin kept us informed us during the entire process, the team stayed on task and flawlessly managed the job.

My
Review №47

If I could give 20 stars I would. I have NEVER experienced the devotion understanding and caring these kind group showed me. From Todd the service rep who assured me he had me and he did from start to the end. Erin who called me always touching base with me also assuring me my situation will be alright. Tatianna crew leader was on point she knew her job these ladies know what they are doing and what to say both were so professional and their crew Yesenia,David, Natali,Caroli,Braxton,Tyler,and Mae were so kind to me always asking if I needed any help So respectful just awesome people. I can’t thank you guys enough helping me to get through the move to my new apartment. (A lot of water damage) You all went Beyond for me. Thank you 😊🙏🏽

Ma
Review №48

We started our experience with Mr. Todd Curry, Mgr. on December 15, 2019. He came highly recommended by both our General Contractor and our Insurance Adjuster. That in and of itself was a good indication of the value of the experience we were about to have.Every contact we had with the business was handled very professionally. From the original Packing Team: Gustavo/Julie, Yesenia, Celsa, Deanna, and Sam, to the Office Staff: Grace and Debbie, who stayed in touch with us regarding schedules, to the Unpacking Team: Yesenia, Mark and Matt who muscled everything into its proper place after the restoration. Even the Repairman that Todd hired to fix a table leg damaged during transport did an excellent job. Gustavo made a separate trip to to deliver the repaired table.The project lasted three months, which some would say is a long time, but the contents of three rooms had to be completely removed. In the grand scheme of things, and in light of the extent of the restoration, I remain very satisfied with all who had anything to do with it.

Pa
Review №49

David, Erica,Noelia and Shikean came and packed out 4 rooms of our house to prepare it to be cleaned up from mold and water damage.They were pleasant and professional

Ka
Review №50

Outstanding work high professional staff

Ro
Review №51

David, Natali, Kateri and Amber were assigned to remove smoke damaged items from our condo. They were.professional, thorough and worked tirelessly, doing an awesome job. Our thanks to all of them. They are a great team!!!

De
Review №52

Great place to work. Company is the best.

Na
Review №53

Kudos to Isaiah and his 1-800 Packetouts team - Shikeam, Natalie and Caroli. They moved the contents of my first floor back in the house after water damage cleanup. They were all diligent. Very pleasant to have in my house. Extremely polite. Clean. They did a beautiful job putting everything back where it belonged and cleaned up afterwards. Thank you!!

J
Review №54

We have had a great experience with this company so far! They were in our home for three days this week packing and moving things after we had damage from a burst pipe. Todd was extremely courteous when speaking with us over the phone and during our initial home consultation. I cannot say enough positive things about the packing and moving crew, especially Sisi. They were all polite, efficient, hard-working and a pleasure to interact with. They will be storing all of our items until our renovation is completed.

de
Review №55

We started our experience with Mr. Todd Curry, Mgr. on December 15, 2019. He came highly recommended by the General Contractor; Mr. Ryan McDougal, of Inside Drying and Restoration AND of our Insurance Adjuster. That is a testament to the value of the experience we had.Every contact we had with the business was handled very professionally. From the original Packing team: Gustavo/ Julie, Yesenia, Celsa, Deanna and Sam, to the Office Staff: Grace and Debbie, to the Unpacking team:Yesenia, Mark and Matt who muscled everything into the proper place in our home, ALL performed seamlessly and on time. They even had a damaged table leg to take care of on the delivery trip, but, the repair made the table even more stable after their Repairman fixed it. Gustavo made a separate trip to get the table to us.The whole project took three months. They had to Pack, Transport and Store our Dining Room, Kitchen and Den. As projects tend to go, some might say that it went too long, but I do not fault any of those involved in my project. In the grand scheme of things I remain fully satisfied with all who had anything to do with it.

Tr
Review №56

Yesenia, Janes, and Manoel were very professional and handled our property well. You don’t have to worry about things being broken and such because they do an amazing job with packing. The quality of their work is second to none, so give them a call if you need your house packed out and you won’t be disappointed!

L.
Review №57

Most definitely recommend this company! Amber was amazing to work with estimating and coordinating the job so quick it had me asking was she sure so soon ... Yesenia and Shikean worked like my possessions and time was their own. Very personable people and awesome employees of the company. It was evident and obvious that customer service is what they strive for. They even offered ME their water!!!! Thanks guys I hope to see you again soon!Added Update:Ok I had to add to my original review since I had a second team come out to deliver cleaned and sanitized furniture. Jason and Josh are exactly what companies could only hope for in an employee! Both men worked feverishly in 90+degree heat and humidity to get my belongings inside of the home as quickly as possible. Both men were soaked head to toe in sweat from having to deal with carrying heavy furniture going up some not so friendly stairs. Even after unloading, placing and putting my furniture together both men asked me at least two times each if they could move or adjust anything for me. They took all of their trash from wrapped furniture and they even took a few of my moving boxes for me!!!! They really made my life a little easier that day and for that I thank them both profusely!I would also like to recognize Mary; she is the administrator who takes calls and oversees office issues. She is yet another stellar associate of the company. Not only is she extremely pleasant every time I speak to her, she is also very welcoming, friendly and empathetic to ones needs when they call. If you are calling 1800PackOuts you’ve probably ran into some sort of loss so empathy and warmth from an individual can truly go the distance during such a time. Thank you Amber, Mary, Yesenia, Shikean, Jason and Josh for living the example of what humanity truly is meant to be.God bless you all!

Br
Review №58

Marbella, Yesenia, Shikean and Celsa were very professional, carefully with all my items and answered all my questions. Cant say enough about this group.

Ka
Review №59

By day 3 of my emergency water damage situation, I received a call from Amber at 1-800-Pack Out and scheduled for them to come on day 5. Day 5 is here and Julie, Yesenia, Celsa and Odalys showed up at 9 to start packing my house. They worked all day on my kitchen, dining room and both childrens rooms.The team is amazing and worked diligently to take care of my home!

Ju
Review №60

Shikean and Aaron

Information
12 Photos
60 Comments
5 Rating
  • Address:1140 Azalea Garden Rd suite a, Norfolk, VA 23502, United States
  • Site:https://1800packouts.com/virginia
  • Phone:+1 757-774-8000
Categories
  • Water damage restoration service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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