Absolutely amazing. Lori was extremely helpful and patient. Answered all of my questions and even helped me through the credit process. 12/10 highly recommend!!
Laurie makes the whole experience so much fun, relaxing, no pressure kind of lovely vibe and helped me make my body zing with the best purchase I could have made and I got it for 40% off, I know, right? Grateful!!
Best place to go to do your shopping for all things jewlery cater to all your needs and help you find what suits your partner best!
Sales rep named Charna was very helpful and in our decision making and got us exactly the type of piece we were looking for. 5 stars for this experience. Always have good experience with Riddles. Thanks
Best jewelry store around. Extremely helpful and knowledgeable employees. 👍🏻
Great and friendly service. Learned a lot while shopping here. Will do business again
I love the staff at Riddles in Norfolk Ne. They are so helpful and amazing!! Would recomend them to anyone.
I had to replace my original wedding set as it broke and fixing it was not guaranteed to last. I searched online through the different local jewelry stores looking at rings they had, prices, and reviews. I was looking for a gold ring set and knew my choices would be limited based on what I saw online. Based on the reviews and the rings my husband and I liked we decided to get my ring at Riddles Jewelry. I was going to be in Norfolk so decided to go there and look. The sales person who helped me was absolutely wonderful from start to finish! She answered my questions, listened to what I wanted, and helped me pick out the best ring. She even was able to have my ring ready to go the same day so I didnt have to come back! Awesome experience and I love my ring!
Very helpful in finding a replacement for my lost diamond.
Went to buy a mens watch, which they happened to be out of. Called customer service and ordered the watch, which they matched the store price AND gave me free shipping.Recieved the watch 3 days later, and went to the mall store to have it sized. Wonderful experience, friendly and helpful. Done in 5 minutes.My new favorite jewelry experience!
Are most reason to buy from Riddles wad they had an awesome Goldsmith that works right there and sized our Rings for us that day and did a great job
I was really impressed with the service I received at your store. The clerks were very helpful with helping me make a decision on a ring. Never pushy but sincerely helpful.
This was my first time making a large jewelry purchase, and I was not disappointed. Lori did an amazing job in guiding me through the options available for engagement rings. She provided a wealth of information and insight related to their products. Moreover, it was evident that she is not only very well educated in diamonds, but also deeply concerned with ensuring her clients receive the best treatment and most suitable ring available.I would definitely recommend this location to others in the area.
Every time I come in here I am greeted by friendly staff! The riddles employees are never pushy and always willing to dig deep to help you find exactly what you’re looking for. I always work with the sales associate named Lindsay, she’s been awesome in all of my purchases :)
The staff at Riddles is incredible!I was gifted my grandparents wedding set for our wedding. The jeweler Jim was so careful and professional. He gave our 60 year old ring a whole new life. I could not be more pleased with the care and service that we received.
Polite & Fun staff... Always courteous & ready to help
Thanks to the great sale we got today. The ladies t did really good explaining every detail on our new rings. They are very friendly and knowledgeable. It was a great experience thank you riddles.The Deleon’s
I have had nothing but WONDERFUL experiences at Riddles in Norfolk! Zach, Brenda and Jim have all been so helpful every time i was in the store. I was so nervous when my wedding band got saudered on last week due to the two different bands, but they gave me hope that it would turn out perfect. Boy were they right!! I got tears in my eyes when i saw how ABSOLUTELY BEAUTIFUL my ring turned out!! Wonderful and very speedy customer service and would HIGHLY recommend Riddles! Keep up the great work guys!!!
I wanted to find an anniversary ring for my husband and my 20th anniversary. I have been into the store numerous times and worked with Brenda each time. She was so patient while I looked and looked for the perfect one. She helped me put together a beautiful ring. Today I went in and I ordered the ring.
Shoppping at Riddles was awesome. Angie Ternus helped me several times I was in trying to make a decision about upgrading my wedding ring. She found the the perfect one! She was also patient while I was trying to make my decision.
Its always fun to look around, and try on jewelry. The employee like it also it gives them something to do.
Angie Ternus is always there to help when I need it. From buying a gift our picking something out for myself she always has great ideas and taste. Would always recommend her and Riddles for your jewelry needs.
My fiancé purchased my engagement ring through Riddles. They have been wonderful every step of the way! The staff is always super friendly and willing to answer any questions that we have❤️
They were great. Very helpful and informative. Brenda and Lori had a lot of great ideas and helped make a big decision.
Love riddles, the jewelry is great quality. Also wonderful customer service. Charna Mrsny has helped with all my purchases and always ask for her when I buy something.
Angie was great! She helped me find exactly what I was looking for! I will definitely be coming back!
Great customer service. Wonderful prices. Very friendly to do business with
Charna, Lindsay, & John were amazing in the very welcoming & friendly service they each gave!
Great customer service charnas mrsny is always a great help with finding me exactly what Im looking for!
Great service! Salesman knew what I was after and Jim did a great job of getting it sized quickly!
Lovely team of associates who provided top-notch service. We couldn’t be happier with our experience as well as the beautiful ring we chose.
Manager at Riddles Jewelry was awesome!! Very detailed explanations which helped deciding a ring to buy.
Brenda was very helpful purchasing my fiancé’s wedding band and my band for our wedding.
Customer service was great, friendly and knowledgeable.
Great service and craftsmanship as always
Best
Very helpful
Thanks Riddles, Sharna and company for the great experience! Updated wifes wedding ring after 7 yrs and couldnt be happier! Thanks everyone for you patience. Hard to shop when you dont know exactly what you want! Very happy with the entire experience. They went above and beyond to satisfy this customer!