Not the place you want to go for anything. Customer service and the rules they make up as they please to fit there financial gain is the number one reason youd rather go somewhere else. Next is the poor equipment they offer and look to charge you even if it was like that before you left. Please take your own video and pictures. Alot of fine print to there policy that is not listed on policy kind of give you there own interpretation of what its supposed to mean. Yes it may be a little cheaper but I promise youll definitely be glad you listen to this review.
Dominic the owner is a cool guy. We have rented here many times!! Generally rent dump trailers. We have never rented tools from his outfit. We worked on this plate packer for 25-30min! Lost 3 hours of production hand tamping the base for our flagstone patio job! Be aware that they don’t offer refunds. They offer a credit on your next rental😫🤯 Busted day!! Exhausted!!!Update 5/18/2021Although we had that one experience we have rented here multiple times since then without an issue. I love going here because he is honest and fair. I would highly recommend these guys to my friends and families👍🏾
Giving 5 stars review...this company very professional and have the best prices around. Rented a log splitter which worked flawlessly for a whole day at less than the price of a full day of all the surrounding competition. I would and will recommend to everyone. 5 star for sure
Nice people! I only rented a trailer from them one time but noticed they appear to keep their equipment in good shape and are easy to deal with.
Good for landscaping tool rentals as well as utility trailers / dump trailers. Staff do speak Spanish. My husband and I have been working with them for over 2 years now. Prices are competitive.
The worst ever! Crooks, will steal your money & make unauthorized charges on your card without your knowledge..be aware & stay away!
Great price for a log splitter, easy to do business with.
Great location with a friendly people and very good customer service.
The employees were friendly and helpful. I will definitely use them again.
I rented two times with this company, one was a landscape trailer and the other was a dump trailer for a roofing job. Very professional, good prices, quality trailers. When in need of a trailer call skyline.
Awesome rates first rate service, very easy to work with
Great rental place. Front desk lady very nice and quick checkout. Everything was straight forward. Way better then homedepot or uhaul.
We needed an enclosed trailer quickly to pick up our son from college during this pandemic. Skyline was fantastic and very helpful! We were blessed to find them through an internet search. We will continue to use them and we recommend them! Thank you for your time, help and kindness during this challenging time! The Miller-Wells family.
Great customer service, friendly and informative of the equipment. If you are a first time user they will make your set for your event. Thank you guys at SkylineRentals
I called Skyline to rent a trailer. I asked the Gentlemen about reserving a trailer. His hateful respond was “we keep up with no shows” My thought was geez I said I was on the way. I didn’t have a good feeling from the initial conversation. Same rude gentlemen waited on me that I reserved unit with. Staff is only concerned about covering a 3 page contract. 20 minutes of Warning after warning talking to you like a 3 year old. This way they can say it’s in the contract you signed. If you do rent from Skyline make sure you take photos of everything. They will back charge you for the littlest thing like a nail in a tire.Skyline I can’t wait for your rebuttal!
Great company to rent from. Affordable, knowledgeable, and courteous. Will definitely be using again!
Easily the the best establishment around for rental needs. Great service and outstanding rates. Will definitely use them again and again.RegardsKemo
I found this business on Craigslist.com, rented a chainsaw and wood splitter at reasonable price with excellent service and equipment. Dominic was gracious and patient when I brought back the splitter with waterlogged engine after being out in the rain. Overall a great experience and I will definitely return.
WILL NOT USE THEM IN THE FUTURE!! The trailer was not even 45 min late and still charged a late fee even after I called him an hour before it was to be returned informing him I was stuck in traffic. Over priced but if your willing to sign your life away, he is a good last resort. He has on lot what you need but be ready to spend a hour there signing paperwork and him being on the phone half there other time. As a buisness owner, I try to work with clients that I know will be repeat customers...he has a lot to learn.
Dom always makes sure im taken care of. This is bout my 3rd or 4th time. Always good service
Make sure you have what you need when you rent here before hand, smooth seamless rental otherwise. GAVE me all the information I needed to make a decision and Im glad I spent my money here vs money hungry uhaul!.
Rented a 16ft car trailer from Skyline rental to tow my BMW to a car show. Worked out really well. No problem with the trailer. Easy to book the rental. I will definitely rent from them again for my next far away car show.
Great Service! Friendly Customer Service... Had what I needed to get the Job Done!.... Thanks Skyline
Charged me $72 for a deposit, but called it something else. Charged me $20 for being 20 minutes late. Almost 2 weeks later, STILL havent got my $72 back and got told its not what happened, its what I can prove. I will never ever come to this janky business again. Ever.
Definitely would recommend this place to anyone. Good people, good customer service, and great prices. Couldnt be more happy with the service. Thanks guys yall were a big help!!!
Love this place. I always try to take on tasks myself to save from having so pay someone else to do it. The tools and equipment I have rented from here have always been exactly what I need and work perfect. Highly recommend this to anyone. Simple service, and simple terms. Very easy experience every time.
I called and rented a trailer so I could move a heavy piece of equipment for a project that I have going on. Needed a heavy duty trailer, they had the heavy duty trailer, I rented the heavy duty trailer, everything went well. Trailer was in good working condition. I went in the Thursday before Monday when I needed it. Paid for it so it would be available for me and on hold which it was when I went to pick up Monday morning. Everything went as it should have. Polite and friendly help. Bottom line, they had it, I needed it, I paid for it, they supplied it, I returned it. Picking it up again later this week to move the equipment again. Good people to deal with. Fair rental pricing. I read some of the negative reviews....I didn’t experience anything like this. I have a business and I know what it’s like to deal with customers. I also use heavy equipment and pull trailers everyday as I own several myself. Maintenance isn’t as simple as everyone thinks. Things break, wear out, whatever. Most people renting things don’t understamd that there is not an automated warning device that pops up and lets you know that something is failing on equipment. It’s easy to throw blame when one has no clue as to what they are talking about. I get it. Things happen. That’s life. If you can’t deal with it buy your own things.
We rented their 18ft box trailer for a move. The price was very reasonable, better than anyone else. It is an older trailer, but it works perfectly. It was ideal for our needs and they included a spare tire since we were going out of state. The personnel were professional and helpful. I would recommend Skyline Rentals.
The guys are always quick and helpful.The equipment is always clean and fully functional.Highly recommended!!
I rented the smoker for my sons graduation and it was the best decision. it was a hit! the food came out delicious. the smoker was big and everyone was impressed! very professional looking and great condition. Dominick was very professional and real friendly. Im a customer for life and will definitely recommend to my family and friends!!!!!!!!
Super helpful.Asked about buying a part on a deadline - found out I couldnt get a new one ordered in time, so they provided me with an extra one they had. Gave me great recommendations around town to get additional service for my tow dolly.They also have great taste in music.
Equipment was decent and price was good. I was a regular customer until they did not honor the agreement and charged me an additional $10 on a tow dolly rental. Its only $10 but I vowed never to go back...... principle
Rented a car hauling trailer from Skyline. Great trailer, good service, and great price. Overall a excellent experience, am going to rent again.
I just rented a car dolly for the second time and both times were great. the trailers pull really well and the rental transactions were seamless. Both gentleman there were nice and courteous. Ill definitely be back again!
Superb customer service and friendly staff. Definitely very honest and great personalities. I recommend them to anybody needs to rent a trailer to a pressure washer. Felt like family and I just met them.
I have been using skyline tools for a couple years now. I feel lucky to have found skyline. Without the help of their equipment rental and easy access my business would not have been possible. Great family owned and ran business with great equipment and excellent knowledge of their equipment.
Just 4 because They was scared to rent the dolly.Every thing else was perfect.
Im so glad I found Skyline. The experience of renting their gear is far superior to the big name rental places, in my opinion. They expect their customers to have enough knowledge to properly use the equipment being rented, and I think thats how it should be. Their prices are extremely competitive and their staff are pleasant to be around. I like doing things myself, and these guys are a great resource for tools I want to use but dont need often enough to own myself. If youre looking to rent some equipment, check them out for sure.
This is an awesome family owned business who really does value their customers. They have awesome communication, affordable rates, hassle free and easy rental process. I will be using their services more often. They have gained a loyal client 👍🏾
Skyline has the best rates in town for trailer rentals. Hassle free process. Dont need to give them a fingerprint and your social like they do at u-haul and these other places. Ive rented a two-wheel tow dolly and an 18 car trailer. Trailer came with all the tie downs, safety equipment, and even a spare tire. You get the rental for 24 hours. Hands down the easiest rental Ive ever done.
Rented the smoker for the weekend, worked out damn well!! Best deal in town for rates and service!The owners are extremely helpful and knowledgeable, ill definently be back again.Thanks a ton!!
This place is great buddy gets you in and out fast and the prices are awesome definitely my new go to spot
Great experience. Rented an engine hoist -- picked up and returned without any hassle. Great service, great prices. Definitely will rent from them again,
Family run and small. The pressure washer I rented failed but they handled it properly. Nice people to deal with and better rates on renting than most. The equipment was better at driveway cleaning than the rental at Home Depot.
Great prices friendly folks to rent probably anything. Rented a car hauler I believe the guys name is Derek Great help thanks!
Rented a flat bed and a wrench to tow my truck and everything work out great. It was my first time towing a gmc truck and they gave me good tips to have a safe tow. Thanks a lot. Will definitely use again.
Everything went off without a hitch! Trailer worked great and I had no problems.
Great place. Good option of equipment. Much better pricing too than any of your larger places! Family owned way to go.
The price you pay for the amount of rental days you get cant be beat! VERY friendly, family-owned and run business. This is the second time Ive rented an engine hoist from Skyline and I have had an excellent experience both times. Fair, cant be beat, highly recommend!
Guy is rude and unprofessional! Last time doing business here!
I rented a log splitter from them this weekend. I was skeptical because the cost was about half what the big name stores charge. However, the unit worked great and i got Sunday free. Very happy.
Best prices I found. Helpful and professional staff. Equipment worked great.
Rented from skyline for many years. Ive always been treated fairly and they have been very consistent with good service and value. Highly recommended!
Rented a tow dolly here and after signing away lots of rights and liability waivers I was able to tow my project car using my Ranger (try that at a uhaul where they require truck to be 750lbs heaver than the car/trailer combo so towing is only for add on to the large truck rental). Got some useful and quick instructions on how to use the dolly before getting on the road too. Returns are only during business hours.
Skyline has the best prices on dump trailer rentals. I rent from them regularly, they are legit.
Great staff! Good prices! Would definitely rent from them again.
Rented a Stihl Backpack Blower ($30 a day). Excellent little machine.Staff is friendly and helpful. They thoroughly cover equipment operation.I didn’t like that they charged my card $30 initially to “be sure the card is valid.” That’s a $30 card validation fee that is refunded PLUS the equipment rental fee AND another $1.50 to processing fee. Not a huge problem ... just didn’t like feeling I have to prove my innocence. If this is a problem for you bring cash.
The folks at skyline helped us out a lot. We came right before they closed and they stayed after hours while we installed a new ball hitch with the tools they loaned us. Thanks guys!
Good company and great prices. Rented a 6x10 enclosed to carry Atv to go to West VA. Renting was easy, no crazy deposits. All was well.Thanks again
EXTREMELY GREAT SERVICE! EQUIPMENT I RENTED FROM SKYLINE RENTALS WORKED PERFECTLY.VERY FRIENDLY AND COURTEOUS PEOPLE. I WILL RENT FROM THEM AGAIN. THANKS A LOT!
Lowest rental rates in town, they were very thorough about the terms of the rental agreement. Will definitely do business with them again!
I have rented from Skyline many times and have always had very professional, fast service. Everything is explained up front with no surprises. Thanks again!
The first visit impressed me about their knowledge in order to help me, they asked what was I hauling to advise me to rent the best suited for the purpose.Im a woman, so i was clueless why size of trailer to rent or if i needed a hitch to attach to my truck.Women generally dont sort those things out, we just want a trailer to haul our furniture to move from A to B Affordably priced and it didnt bankrupt me or my pocket book. I m good . Its a Family based business offering decent pocket book rental prices .
What a horrible place of business. They claim to maintain their equipment, however their equipment are in horrible condition. One of the tires were low on air and thankfully we caught it before a long trip. The spare tire they gave us shouldn’t even be considered a spare and rather trash. The trailers don’t even have fenders which should’ve been the first red flag. Very unprofessional place of business. You get what you pay for and I will never do business with them again and would not recommend them to a friend.
Professional, Polite, Great equipment, Great price and terms . I will do business again . Thank you guys so much . A+
Scammy business model.I was so kind and gave the company the benefit of the doubt of pre-paying for two days in advance for a trailer, knowing Id need a trailer for this long—however, they have a no refund policy with no explanation as to why (red flag). They only offer store credit for a rental of some kind in the future. Plans change based on a job sites requirements or even in my case, needing a different trailer, and they offer no other equipment I could use. No refund policy for any remaining balance, is theft.STAY AWAY FROM THIS COMPANY if you value your money. Because they clearly dont.
Great customer service, and high quality tools. They had a whole bunch of different tools to rent, and you can not beat their prices. 25$ for an engine hoist for 3 days!! Will rent from them again.
I rarely ever leave reviews but after dealing with Skyline Rentals I felt it was a must! I am leaving a 1 star review due to customer service. I am truly amazed they have a 4 star rating, this business doesnt deserve half of that. The way they reply to negative reviews is extremely unprofessional as well.Right off the bat when you walk into their office you can tell it is not a serious establishment. Owners kids running around, the place is a mess, broken trailers all over the place and the list continues. The young guy that helps load/un load trailers is very rude and has no idea what customer service is.My friend Josh and I rented the trailer for 3 days, we were pressed for time on a trip we had planned so we decided to go with them regardless of the first impression. Upon picking up the trailer they gave us an unsafe bald tire as a spare. When I connected the trailer to my truck the trailer blew out 2 of my towing fuses and the lights did not work on the trailer. Not only did I waste time on their lot figuring out the issue I then had to go buy new fuses as well because as they told me they are not in the auto repair business so basically they told me to buzz off. In a response they left on my friends Josh review they called my 2017 Dodge Ram 1500 Sport with 15k miles a busted truck which I find humorous given the fact that they run a busted business with busted trailers so they should reevaluate how they respond to reviews before name calling peoples vehicles.As usual before a long trip I checked the tire PSI on the trailer 3 of the 4 tires where at 20-30psi on a 65psi tire. Im glad I checked their tip top shape trailer before going on a long haul. Surprisingly the trailer made it to Florida and back and upon returning the trailer we hit some traffic coming into Atlanta so I called them to let them know I was running 10 minutes later than the 2:15pm return time on the contract. They mentioned a $15 late fee and they threatened to charge me for an extra day if I wasnt there before 3pm which I thought was completely unnecessary since I was giving them a heads up.Long story short they did not want to waive the $15 late fee so they squeezed an extra $15 out of me but I will never again do business with them nor will I recommend them to anyone.
I went to rent a piece of equipment and the staff was very rude. Since I needed the tool, I overlooked the rudeness. However, during the course of my transaction, the 2 yr old kid of the owner was terrorising the place and screaming.....Very unprofessional, the service advisor / front desk had to keep repeating herself constantly because this out of control kid. Now, Im a mother of 4 so I overlooked this also, it could just be a phase. They kept apologizing for his behavior, instead of correcting this. To each their own..(My grandmother said)... I was told the requirements for the rental over the phone and past rentals. It was a different story once I arrived. I drove 47 miles to support this local company because its close to home (local support) but far away from my work, which I was coming from... The owner said that they only hold the rental amount on my card but proceeded to run my card for $150 for a $15 rental for 24 hrs, which I only needed for 2-3hrs tops. (Pls beware of this customers.) Id rather go to another local business or larger Corporation that has standards and regulations. Most importantly, the last equipment I rented was old and outdated. I had to change the oil and clean the spark plug to keep it running. But I still tried to support them. My visit (3rd time)was a waste of time because I ended up with no equipment. This company will foreclose soon. Business is BAD! Dont trust them with your credit card information!
Best Bang for Your BuckAlways my first choice with tool and equipment rental! Today many other rental options are unreasonable. Skylines rental options just simply make sense!
We have been renting landscape equipment from skyline for many years now with no problems. Theyre a growing business thats treated me and my coworkers fairly .Their support of various charities ought to be a reason we should all get behind a business like this
The best rates around.Friendly and thorough staff.
By local. Great folks. Great prices. Great company! Will always use them
Awesome family owned and operated business. Best rental rates in town and high quality equipment.
I needed a flatbed to pick up my new motorcycle in Florida and these guys were life savers I will definitely do business with there again.
Absolutely amazing family-owned business. They definitely beat uhauls prices and uhauls customer service, hands down! Theyre extremely pleasant to do business with. A satisfied customer is the best business. Well, nuff said. I definitely recommend!
Great people great prices and wonderful customer service
This is a great family business rented a engine hoist from them great price and the hoist is very well maintained will recomend this company to everyone thank you for great customer service
Great customer service. Very friendly and knowledgable. I will be using them again to rent an engine hoist and I would recommend to any one! Thanks Skline!!
Good rates and great quality! Owner is supper nice too :)
Rented a dump trailer from Skyline, service was outstanding from start to finish!
Family own so you get the feeling like you a neighbor or close friend I guarantee youll be getting the best rates in town never disappointed
Tow dollies at good rental price
Great people! Will definitely rent again! Thanks
Great price for exactly what i needed.
I’m going to leave a 1 only because 0 isn’t a true option to be seen. We rented a trailer today when pulled up there was a tire missing all the lug nuts (shoulda been a sign of what was to come) we made it a whole 30 ish miles to Ellenwood. The SAME tire that didn’t have lug nuts started to smoke. Called the company and they said “repairs were my responsibility” after 1. Getting pissed and 2 calling a mechanic we were told the trailer was NOT road ready. The wheel hub was worn to the pint of replacement, there was no hub cap or locking but. There was no grease in the hub. The whole situation was extremely dangerous and very uncalled for. The axle and tires were both unsafe.
I dont give companies a bad review unless they truly deserve it, and Skyline Rentals deserves it. I would give them a zero star rating but the system makes me give them 1 star.This summer I attempted to tow one of their trailers from Norcross,Ga to New Mexico. This was a HUGE mistake as the trailer barely made it to Arkansas before it started having problems. I asked several times as to the serviceability of the tires, hubs, and wheel bearings on the trailer. The young guy assured me that they had just serviced the bearings. I barely made it to Arkansas before the wheel bearing on the rear passenger side trailer tire went out, leaving me stranded in small town Arkansas for 25 hrs. Me being the fool, I notified Skyline of the problem as I was at a repair shop, thinking that they would be concerned about the condition of their trailer. Instead of hearing that their wheel had almost come off of the trailer while I was on on I-40, they were more concerned about a freaking $80 late fee that was due. I tried to assure them that I was willing to pay whatever late fees that was owed once I turned the trailer in but nooooo, they didnt want to hear that, they wanted the $80 that was due. They had zero concern about the trailer even after a professional trailer repair shop told them what needed fixed. The spindle was said to be bad and needed replaced but Skyline wasnt hearing it. They kept saying that their records showed that the trailer had been serviced. By this point I realized that they were playing the im covering my ass game. Domnick, the owner, even accused me of damaging the trailer as to why the bearing went out!After paying to get the trailer repaired I was back on the road but only made it to Conway,Texas before the bearing went out again causing the wheel to almost come off of the trailer. I was stranded for 13 more hrs on the side of the highway and my calls to Skyline were useless. More suggestions to me that I may have done something to cause the wheel bearing to go out. After realizing that they didnt care about their trailer, I took the same attitude and had my insurance tow it to Amarillo where I unhooked it and left it in the parking lot of a RV store.Words cannot express how furious I was about my experience with Skyline Rentals!!! Here I was trying to take care of their trailer and make sure that it was safe to tow and all they cared about was a freaking $80 late fee. I will hump a sofa 1700 miles on my back to New Mexico before I rent a trailer from Skyline.Skyline, donteven bother replying to my comments. The time to talk was when I was stranded on the highway.Do not rent from these unprofessional people! Take your business somewhere else.
Very courteous and knowledgeable. Also, they didnt haggle and they offered great advise.
Convenient, priced right and friendly folks. I would rent from them again.
I called 10 minutes to close on Saturday and was 10 minutes away needed a tow trailer. They stayed after on a Saturday to take care of me and had the hitch I needed since mine was not the right size.I will use again soon
Love the staff and services offered, would definitely use them again!
Best in prices best in service overall a great place to rent from
My experience at Skyline Rentals was excellent. The staff there are very skillfull with helping you find the right equipment needed for the job. With great customer sservice, a knowledgable staff, and quality equipment, Skyline Rentals is the right choice.
Skyline Tool Rentals is a poorly operated company, although it has low prices. I rented a pressure washer from here, and the equipment was honestly worn and old as stated in a previous review; however, the individuals who operate the business contend that the equipment is kept in tip-top shape. Now, please be aware that the 4000 psi pressure washer (that I rented) cannot be turned off using the on/off switch. Instead, one must cut off the fuel source or take off the spark plug...so much for keeping up with the equipment...Anyways, I rented from them anyways because I had rented a pressure washer from Home Depot the previous week and just needed it to wrap up the job that was started last week.Upon returning the equipment, the employees noted that the pull string was stuck, so the equipment would not start (which is true). I could not explain what happened, and the employees said that they would investigate. The bottomline is they said they found something plastic inside of the pressure washer and said that I tried to open it and ended up frying the carburetor. Neither I nor the person I hired to use the pressure washer (who was also trained by their staff) tried to open the equipment at all, but now Im owing $240 for an originally $45 rental because I cant prove that neither of us tampered with the equipment; it just broke down while I rented it. Essentially, the paperwork you sign initially holds you liable for repairs as they deem is caused by your negligence/misuse; this means that if they conclude that you caused damage, you are held liable. Id highly recommend against this place because larger companies typically rent newer equipment with minimal worry about it breaking down. It is unfair to charge me to repair beat up equipment and accuse me of misuse, when I believe a previous renter opened up the equipment to cause damage.*************After reading the response from the company, I am extremely disappointed in the attitude of Skyline Tool Rentals. Firstly, an honest company would not bribe customers with $5 off their next rental for posting reviews to boost positive feedback. Secondly, an honest company would not shift blame to the customer whenever they are given a negative review as the responder did in this review and others. To clarify my issue, (1) the pressure washer was defective, worn, and old prior to my rental and (b) I did not open the pressure washer so I am UNFAIRLY being blamed for repairs I did not cause. I honestly believe that it is more advantageous for this company to shift the repair costs into the customer rather than taking it on themselves due to a stipulation in their paperwork. It makes absolutely no sense for me to have the ability to open the pressure washer, access a defective carburetor (that costs only $27 to replace according to Skyline), and refuse to replace it but instead wait to get charged extra $187 to replace the part by Skyline.Imagine if just 10 customers rented the pressure washer before I rented it. They used it, returned it (and assuming the proper functioning upon return), the equipment was rented to the next person. Most companies including this one would not to conduct a thorough inspection (i.e. opening the all of the equipment components) to ensure no one tampered with the equipment during the 10 successful rentals. This does not mean, however, that one of the 10 renters did not open the pressure washer, repair something that broke during their rental, and returned it in working condition. Then I, the 11th renter, rent the pressure washer, and something goes wrong from what another person did, and I get blamed for it because it occurred while in my possession.
Great place from small jobs to big jobs I needed a tow dolly to pull my car u-haul wanted bout $80 skyline only wanted $30 and its 24 hour on the retury so its like I paid $30 for 2days if I need anything I know where to get it only thing I hate I stay on the southside and its in norcoss but still save more with them then a u haul
Service started off great. We Rented a paint sprayer and ladder for a few days. On return day i enterd the store and was completely ignored for about 10-12 minutes. Then i was a few mins late and they charged me for another full day. I stated id take the equipment with me and return it the next day since i was being charged and the very rude guy stated id have to leave the euipment there. As i stood there from the beginning and watched as another caucasion man entered the store and he was treated with the upmost respect & professionalism. It made me start to think if i were being treated this way because of my skin complexion . Once i arrived home i contacted the bank to dispute the extra charge. Nothing happened. A few weeks later my card was charged another $45 from skyline. My experiece with them was horrible and i wont ever use them or reccomend them. I now use American Airless. Theyre an awesome company...
I rented a trailer from skyline, was easy to sign up and get going. The staff is very professional, Ill be back again.