I have been a customer of The Maids for years! Prior to that, I tried several other cleaning services. I settled on The Maids because the people who clean are friendly and kind and seem to care about my house.Also, they come as a team and are efficient (less than 2 hours) which doesnt disrupt my day. Brandy is a great team leader and makes sure the cleaning is good quality. The office staff are also friendly and accommodating. I have recommended them to several of my family members and will continue to recommend them!
The girls are over friendly and always smiling when they arrive. They take the time to talk to me and allow me to ask questions. They are very efficient and I am so pleased with their service
I’m a new customer to The Maids (previously used another company I was not happy with) and I’m blown away with how good of a job they have done the past 2 months. All team members have been so friendly and smile. They seem happy to be doing their job and it turn do great service. I’m very happy I switched to The Maids, wish I would’ve hired them to begin with. Fred is very responsive, friendly and professional. I have nothing but praises for this company!
The Maids have cleaned our home for a number of years. They have proven to be reliable and responsive to our needs and concerns. Michelle has been the team leader for the crew for all of this time and they pay attention to the details that are important to us. They clean the house and leave it looking and smelling fresh.We have dogs and The Maids do a great job of cleaning and also are very good with the dogs. We have recommended The Maids to other people when they inquire about house cleaning.Fred, the owner has also been easy to work with and Susan in the office has always been helpful.
Our cleaning team is always on time and very efficient! Friendly home office staff! All around great group to work with!
I have used The Maids service now for 5 years at two different homes. Lisa and her crew always do an excellent job. They are polite, efficient and provide a very thorough cleaning of my home. I have four kids and keeping the house clean can be a challenge . They never let me down. Fred and Susan are always polite, accommodating and work with my schedule. I highly recommend these folks and I’m grateful for their service and professionalism.Will Breeden
I could not be more happy with the Maids of Hamilton County! We have been using them for years! Since my husband and I work out of the home we are usually there when they clean. They have always been on time, and with a team of 3-4 are in and out within an hour! All, and I mean every one, of the team members that have come have been kind and courteous, always on time and never rushed. They go out of their way to get along with my dog and cat and actually look forward to seeing them each week!The communication is outstanding--from the top all the way down. I always know ahead of time what is happening with holiday schedules and they have always been more than accommodating with our special requests such as if we want to sleep in a little more during the summer months, or if we are sick, or had surgery or even if we are on vacation!The cleaning job is outstanding! Now I know that using words like always and never is pretty strong language, but I have Never had a problem with The Maids and I always look forward to their service!Most Sincerely,MariaFishers, IN.
The Maids have been great! They are a good team, working well together to complete cleaning in an efficient, cooperative manner. The requested courtesy call before their arrival is always timely. The Maids are dependable and pleasant, and they are easy to work with. If requested to change or adapt a cleaning procedure, they are agreeable and always aim to please. When asked to avoid cleaning particular items, they have not been offended. One of the great aspects of having The Maids clean is that when they finish, the entire house is clean all at once. What they do I am not able to complete myself in one day! I value their help and look forward to their pleasant dispositions while working.
The Maids have been cleaning my home for many years. I have had cleaning services for decades, both individuals and services. When I moved to Carmel, a friend recommended The Maids and I have been with them since then, probably eight years.I have to give The Maids kudos for being the best of the lot. Different things are important to each of us and The Maids check the boxes on my list of requirements.We will start at the top with management. Fred Graf is easy to work with and any time Ive called him he has worked with me to resolve my issue. He is excellent at hiring employees who are kind, nice and easy to work with. Best of all, they do the job for which they were hired. There have been times when I had a new team and there is a learning curve as we get to know each other, but any time Ive ever noted that I want something done differently or pointed out that something was being missed, there was no defensiveness, just a can do attitude and from then on, it was noted and resolved.With three to four people cleaning, the team is in and out of my home quickly. I am retired so I am always home. Sometimes I work at home while they are here and sometimes I have meetings or go out to breakfast. I feel comfortable having them in my home while I am out. I have a sweet dog who loves them and they are kind to her. However I do lock her up so that she doesnt bother them while they work.The team brings their own cleaning products and vacuum. During your consultation, you can select from a list of things that you would like them to do while they are in your home. I basically have them clean bathrooms (2.5), dust and sweep (2300 square feet). They are in my home for under an hour. The team is not on their cell phones, they are working.I highly recommend this business. If you use them and you arent happy, talk to Fred and he will try a different team. Talk to your people and let them know your expectations. I think many times people expect their minds to be read in terms of what they want. If you communicate, then I think ultimately you will be very satisfied with The Maids.
The maids have been cleaning my house for 3 years. They do a good job at a good price. They are friendly and do a good job accommodating my schedule changes, and the varying degrees of messiness my house is, and whatever other changes I need to make sometimes on the spot. The do tend to show up at slightly varying times which is fine but it would be nice to get a text message when they are half an hour to an hour out.
The Maids have cleaned my home for many years. The attention to detail is excellent. They treat my home as if it was their own. I have recommended The Maids to several of my friends. If you arent completely satisfied, call that day and a member of management will come to remedy the problem. Ive never needed to call!
The Maids are very easy to work with and try their best to accommodate ones schedule. I have been doing business with them for a number years and I am pleased with the service that I receive when they are cleaning my home. From the team leader to the team at my home, they are respectful and work hard. Its always nice to come home to a clean house!
Very professional and pays attention to detail. Have been a client for over 10 years and still very happy with service. Would recommend using this service!
Thorough cleaning and attention to detail! Michelle and her team work hard for your satisfaction. Have been using their service twice a month for 25 years.
The Maids have been cleaning for me for several years. Even though there has been quite a turnover among team members through the years, our team leader, Michelle, has been consistent. Because of her dependability and her capability in training new members, I do not have to acquaint a new leader and team each week with my house and my cleaning requirements. The company expects honesty, dependability, punctuality, efficiency, thoroughness, and cheerfulness, and the team members exhibit these expectations. The women are always pleasant and courteous and come in and quickly get to work. There is no using of cell phones or standing around. The management team is very easy to work with. I have recommended The Maids to friends.
Teresa and her teams have cleaned my house for years. I trust them to always do a great job. What matters most to me besides a thorough clean and emphasis on detail is dependability to come when they say they will come. I like that they do that. Coming home to a freshly cleaned home is so great!!
My team is efficient and professional. They waste no time fooling around but get straight to work. They are pleasant and always are willing to help in any way. They are careful with their work and there is respect for the owners belongings.My house sparkles when they leave. I recommend them highly.
I am very satisfied for nearly 2 decades with this company. The owner Fred is very accommodating and his employees do their job. I love having a consistent team that gets in and works hard and efficiently in the allotted time. I recommend this company if you want a GREAT Company with Very Good House Cleaning and Employees who work to make your home nice and clean.
The Maids have been coming to our house for nearly two years. We cant say enough good things about our maids! They always do an outstanding job, are very professional and friendly. Over the years we have had many types of maid service, but The Maids are the best, especially our Maids!
Weve been having our townhouse cleaned by The Maids for a couple of years now and we recommend them highly. Fred, the owner, is very responsive to special requests as has been each team that has come to clean. They are dependable and fast without being sloppy. Im very picky about who I let in my home unsupervised, and Ive come to trust this company and their work.
We have been using The Maids since 2005. They are timely, dependable and pay close attention to detail. They are quick to get to know your preferences and document them, so you don’t have to ask with each clean. We have two boys and a dog, so we appreciate their visits each and every time!!
We have used them for nearly 15 years. Very professional and courteous and they work hard.
The ladies work is superior. They are quick, and get the job done. I have had no complaints, and have used them for about 3 months. Highly Recommend.
Ive been using the services of The Maids of Hamilton County for almost 5 years now. They are very thorough and my house looks great and smells wonderful each time they visit.Teresa and her team always give that extra bit of touch to make my house clean every time. It sparkles!
I called The Maids service for a one-time clean since my cleaning person had been on an extended vacation. I live in Whitestown (which is a pretty good distance from Noblesville) and they were more than happy to come to my home for a one time, deep clean. They did a phenomenal job and I wont hesitate to call them again. They went above & beyond for someone whom they had never cleaned for before. Team 9 was very personable as well. Quick & professional - I highly recommend their services!
The maids have been cleaning my house for many years. Lisa and her crew are dependable and kind and do a great job! Lisa pays extra attention to any area that I request and my bathrooms and kitchen sparkle when they are done. Fred and Susan in the home office are also great to work with and flexible in scheduling when I need to move a date.
The Maids have been cleaning my house for several years. Its a pretty big challenge because there are a lot of bathrooms. I really appreciate the work that they save me because its just not possible for one person to clean our house. They are friendly, reliable, and trustworthy (which is very important to me because cleaners from another company stole things from my home). It is easy to work with the cleaning crews and the office staff. Their services are also very affordable. Minus one star because there are still some things I have to dust myself, but I dont really expect them to be able to do that kind of deep cleaning for the price. Overall, my house looks good and I appreciate their services.
Very pleased with the cleaning of our home. The team arrives when expected, ready to work, the wood floor throughout the 1st floor of our townhouse is sparkling clean when they finish; likewise the kitchen and baths are shiny again. The Maids have made my life easy!
I really enjoyed the team coming to clean the house! They did a wonderful job on this deep clean, I am very satisfied with the results!
We’ve used The Maids for 10 + years. Great job every time.
We have been using The Maids for about a year now. We are really impressed with their service. They are quick and efficient. If we need to change days or times, their front office is very responsive and accommodating.We are very happy with The Maids and would strongly recommend them.
The maids always do an awesome job.Team 9 is my favorite. The girls are always so happy and smiling. They really go the extra mile.
Awesome company, easy to deal with quick estimates. Their cleaners we detailed and very personable. Above and beyond !
We have used The Maids for about 6 months. We find them to be friendly and cooperative. They respond well when we have made suggestions. The Kings
I am Patti Mucha and am posting as The Maids is the BEST cleaning service.....I am a cleaning freak and the crew does everything perfectly......I am sorry that I did not know about them sooner.....Team 7 lead by Lisa is the BEST.....The Maids make my life go so much happier. In past years I was obsessed with cleaning and now The Maids do such a great job that I do not have to clean at all.
Nice job on a tough move-out situation. Great communications and service overall.
Everything always looks great, and they are flexible with my schedule.
Team 9 is such an amazing team they do and awesome job and go above and beyond they bring me lunch sometimes and they are just truly an amazing team and i cant thank them enough for all the hard work they do in my home im blessed and thankful for my team they rock.David Buckley
Ive been a customer of The Maids for several years. Theyve always done a great job cleaning my house very quickly. I tried other cleaning companies and came back to The Maids as they were the best around Fishers.
We have been clients for a long time, many years. They are very nice and at times do a very good job. Usually the best work is when there is a new lead or team and then it trickles off over time. Unfortunately we just had to cancel our service because it has become all too common that we need to clean up after they are done. I wish this was not the case but we have had concerns for a while and they have come back to re-do things a few (or more) times in the past but its just gotten to where its not worth the money to keep it up. We have in the past referred people but can not really do that at this point with what our service has been the last few times. I dont think they care much as our standards are high and we have a rate that was quite old and good after pushing back on proposed rate hikes in the past. I cant say they are bad but if you have high standards and attention to detail in the cleaning you probably will find similar feelings to what we have.
Kristy and team 2 have been doing great job for me the past several weeks, they are fast friendly and efficient
Friendly and very easy to work with!
Amazing team of ladies! So fast and SO thorough!
Outstanding attitude and effort. Great attention to detail.
I have now been a client of The Maids for twenty years - that alone should speak volumes. They always are courteous, thoughtful, pay attention to the small details and do a great job.
I contacted the Maids to come clean my brand new home after moving in. They arrived as scheduled and cleaned two stories in just under two hours. The house looked good but a few hours after they left all the faucets upstairs along with the shower disks looked tarnished. I called the company they came back out to take photos and the cleaner was apologetic. I was upset because we had just moved in and now I have to deal with filling a claim with the Maids and getting these all replaced. Well then I started talking with Fred and Susan and they were refusing to take ownership of the problem. Stating multiple time that their product was natural and there was noway this was result of their cleaning service. Fred went on to accuse me of spraying a corrosive substance and that is what caused the faucets/disks to be ruined. This is the illogical thinking of a poor business man. My house was perfect, the Maids cleaned, then all faucets/shower disks ruined. Very much cause and effect for any normal thinking human being. I also wanted to state that I contacted moen, the manufacturer, and the response was that either a harsh cleaning product was used or that a cleaning product (any) was not rinsed off properly or in a timely fashion. Fred and Susan was the defensive from the very beginning-not a great way to operate. I also find it amusing that they guarantee 100% satisfaction on the website. They do not deserve one star!!New PostResponding to Jessica: Ive contacted Moen and they said any cleaner, including environmentally safe cleaners, can do the type damage done to our faucets/showers if left on too long or not properly removed. The only change in my day is that this business came and cleaned my brand new house resulting in damage to the areas cleaned. I have damage in a bathroom that is not used by anyone in this house but was cleaned by the maids and now is damaged. This very simple cause/effect and I can not believe how poor the response has been from this company. Ive reported this to the BBB and were filing court papers next week.
Been relying on The Maids for over 10 years. Very responsive, caring, and thorough.
I wish i could put a 0 start only based on their customer service. We filled out the form online of what we want and called twice and gave all our details but nobody cared to call us back. Clearly they dont want my business. Will not attempt to even bother with them anymore. I think 3 times is enough.
Over worked and underpaid employees. Employees are treated badly and they work 10-12 hours a day. Exhausted employess can not do a A+ job
Not very organized
Working
Good