Fantastic broker with which to work. Natalie is great, she always tries to meet our drivers needs. They always pay quickly, answer any question quickly, and resolve problems quickly. We probably hauled for the best broker. The typical games brokers are not played
Awesome broker to work with. Natalie is great, always tries her hardest to accommodate the needs of our drivers. They are always quick to pay, quick to answer any question, and quick to resolve issues. Probably the best broker we’ve hauled for. They don’t play the typical broker “games”
Previous load feel thru.. Shram made me an offer I couldnt refuse.Shram Logistics is always worth a peek when youre planning your week.Easy customers. Better than average rates. Flexible team.Thanks Oleksii(Vakhnovan)!!!
It was good to work with you guys! Love this brokers :)
We love working with Shram Logistics and appreciate the great service you provide as well.
I did a load for Olga, who was polite and helpful in supplying my truck with a good paying load . If opportunity allows, I would appreciate working with her again in the future :)
This is a great company to work with. They are on top of their business. Great communication and flexibility. I definitely recommend them for your loads need. Thanks Shram Logistics! Keep it up!
Great Logistics company to work with. Wonderful customer service and everyone is so polite. They really look after their customers in their tracking capabilities and are quick to respond to any problems. Payment is on time as negotiated and definitely top of the supply chain.Would recommend them as your first choice of 3rd party logistics to deal with.
If you are a shipper, you should find a logistics provider with more integrity. SHAM LOGISTICS is more like it. This company likes to penalize their contractors even when they pickup and deliver their loads on time. And to top it off, they wont say a word about it. Theyll just deduct your pay.As a carrier, we will NEVER do business with Shram again. I am sure they have a difficult time covering their freight, because who would want to do business with a company thats going to fine you and not even have the integrity to tell you about it.SHIPPERS PLEASE READ - There are plenty of brokers out there. They all utilize the same carrier base. Dont waste your time giving business to a company like SHAM that is going to alienate the very carrier base that DOES THE WORK FOR THEM. There are literally thousands of better options than these people.Oh, and then when I had the audacity to ask the manager about it? He doubled down and banned us as a carrier because I called out his shameful conduct and told him I hope they pay more on the next load. Thanks Alec.I hope that $75 you guys saved on our invoice was worth this review.
It was a pleasure working with this company. Will work in the future with them for sure.
I love this company. Its good to work with them. Victoria Shaikina, is a really good person too. Thanks for this loads and for your works.
James Waters is a great guy to work with, responds on time and helps you out.look forward to working you again
We are very pleased to have started working with this brokerage company. Raised the price. The payment was made quickly. Well done boys
Weve been working with this company more than 3 years. Have done a lot of loads. It happened that our driver had been worked in at the shipper, but thanks to operations team efforts he managed to be loaded fast. Thank you!
Where should I start. First, they don’t answer calls and e-mails. Second, they are very unresponsive and rude. If you need them to reschedule an appointment for you they’re not gonna do it. Also, forget about detentions and layovers. 1 star is too much for them. Never working with this company again. STAY AWAY!
HORRIBLE COMPANY....LIED ABOUT PICKUP TIME...STATED ON RATE CON SHIPPER WAS FCFS AND FREIGHT WAS READY ON A HOLIDAY...SOME GUY NAMED VIC S HAS NO IDEA WHAT HE IS DOING....PUT ON DO NOT LOAD....DRIVER CHECKED IN AT 11:09 WAS TOLD AT SHIPPER WE ARE NOT FCFS AND IN FACT HARD APPT FOR 5PM...TOLD BROKER WILL NEED DETETENTION AND THEY REFUSED...APPEARS TO BE A DOUBLE BROKER OPERATION....DONT BOTHER PLENTY OF REALLY GOOD BROKERS AROUND...
Superb service and morals within the company. They truly care to assist.
This is the worst broker company i have worked with, unprofessional, they don’t know what they are doing, i will never work with them anymore i have being waiting for a rescheduled appt for mora the 24 hours and still don’t get any answer, horrible!!! Plus they don’t pay enough for their loads and so many deliveries, they don’t even deserve 1 star
Really bad...I booked a load with this company, I received rc and i send my driver 180 mile to pick up, fcfs 24/7...my driver arrived at pick up adres and the wearhous told him wait to be loaded tomorrow ....tomorrow they told him load was picked up from other carier...this Brooker sale our load for last month and didnt pay TONY ....I call him to asked Tony and this guy make a note for as .Really bad 👎 the driver ( oner operator) dont get payed even fuel.
Dont book a load with them, Very unprofessional and dont provide correct appointments. Driver got to delivery and they wouldnt unload him till next day and they would not pay for detention,They simply just threaten to put on Black List
Great company to work with! Ben is a great gentleman to work with.
Hard to get hold of via phone however quick response via email overall good broker
Victoria!She was a great help and is a quick responder. Keep up the good work. Thank you!
Very unprofessional won’t return calls or emails. Will not pay a fair detention rate. Currently screening my call because they don’t want to pay. I believe I should be payed for the job I did
Good brokerage company. Good rates. Thank you for Natalie Sudarenko for nice and professional service. Still waiting the detention approved. If we get it, will rate for 5 stars! ))
Nice working with shram logistics, they are very respectful they have quick response to your need. I recommend working with them anytime.
Horrible company to work with. Honestly if it’s the last load available don’t even take it. These guys will screw you with their false info. ( shipper hours, receiver appt, etc.) stay away. They have no idea what they are doing.
Great company to work with and Victoria Shaikina was easy to work with.
DO NOT BOOK LOADS WITH SHRAM. The manager I spoke with, Alec, doesnt know a thing about whats going on within his own accounting department- nor do I think he cares. They will do whatever they can to not pay you at all, and if you do get paid, you will have earned it all over again from the time it takes to collect from Shram.If you like to be paid on time, in full, and with no hassle- look to Shram LAST.
Load was as described great communication will work again.
Worst company Ive ever heard. Guys, if you are dealing with SHRAM just to let you know that your driver will spend at least 10 hours at the shipper and receiver, they never tell you real PU and DEL time.
Excellent service, I really liked working with them, it was my first load and everything was well coordinated and even though I only have 2 months with my company, they accepted me, thank you and I recommend you guys.
I was very satisfied doing business with this company and just had to write a review about it. The service was fast and without any delays or errors. Everything from went perfectly smooth just the way I like it. I’m really glad that a company like this exist and I would love if they kept up a good work like that.Also special thanks to Victoria Shaikina for the help, she’s a pro at what she does and definitely the best broker I ever met.Thanks
Dont waste your time booking loads with this company! They will assign you a load then will cancel it without a notice + they wont pay TONU and will blacklist you. They never pick up their phones to explain whats happening. If you got the same issue just dont forget to file a complaint with the FMCSA.Edited: Your reply doesnt help at all. Guys check the positive reviews by tapping on them, they are all fake accounts with just one review.
Shram Logistics is a first Class operation with excellent customer relations. We have hauled for them, and had administrative communication with their dispatchers and it has always been a smooth, efficient experience. Any trucker or company would be wise to establish a relationship with this carrier. When we were brand-new at being on our own authority, they trusted us, and we appreciate it and do our best to communicate, document and deliver as expected .
Victoria Shaikina 5 stars - thank you for the job
First of all, you never picked up a phone at night if we get a problem.Second u a cheap broker who always trying to cheat.Third. Just click on 95% of your positive review and it will be fake review, bc their profile is restricted.
I have ran a few loads recently with Shram. They were professional and the details were accurate for our drivers. They got in and out quickly. Same on the payment side. Would recommend this company.
Drivers beware driver is currently sitting at Lipari warren a whole day early because of scheduling incompetence. been calling for hours no RESPONSE .IDONT WANT TO EMAIL.they will also HARASS you with multiple calls but guess what when you need to pick up the phone no one answers...
ONE OF THE WORST COMPANIES TO WORK WITH. Getting the load was easy, as is for most companies. But when it comes to answering the phones. NO ONE, I MEAN NO ONE ANSWERS. I have been waiting on detention time for weeks now. NOTHING, just get told we are waiting. I have been promised proper paperwork will be received by the end of one business day and now its on day 4. I have called 13 times in one day just to talk to someone. The managers never pick up their calls. Every time I ask for a manager, they are never in or they are out and try again the next day. Same routine over and over. IF YOU CAN DONT BUY FROM THIS COMPANY. SAVE YOURSELF THE HEADACHE!!!
This guy need to get out of business. They are unprofessional and don’t respect their promises. When you see loads from shram run away.
Weve been working with Shram Logistics Solutions for some time on several loads. Weve had a very good experience with this company. Ruslan and Vic are pros that know and do their job well. Its been great working with them. If there is an issue on a night load, their after hours dispatch picks up the phone and handles everything professionally. We will continue to do business with Shram with great pleasure.
Very good Company good luck
Well I send a driver one day and they dont pay detention after 10 hr waiting there the shipper said they send another truck that cost less money.
I have done a few loads for then and this is a Great Company.The broker I booked the load with was super nice and helpful.Definitely really good people.
Email this broker to to get load info but they are unprofessional, I’m posting the email conversation that was reply to me.. who ever it’s behind the emailing back maybe a immature person, I’ve been in business for 18 years and just like I seen them now I’ve seen so many brokers go out of business, a simple mistake can be spread around quickly so others truckers would not called you guys to book loads. I will post this conversational all my social media and will forward them to all the truck load boards..
If they tell you to deliver ASAP it doesn’t mean the receiver will get you unloaded when you come.Because receiver has his own schedule, but Shram tells you it’s scheduled to deliver ASAP.
Bad reviews are true. If you are a carrier don’t book a load. If you are a shipper and care for your customers to get their product, don’t use this broker.
Perfect Service. Responsible brokers! BEST rates $$$I worked with Victoria, she is very nice.It was a pleasure!
We hauled about 30 loads with them this year- they were very professional and reliable. Easy and quick to communicate with.Elena DoudinaMG Logistics
You can make or break yourself. If you commit to a load... See it through. Do you job right and they will give you good runs.
Stay away! communication is poor or no at all. do not pay detention/layover( check all the similar complains about them). in my case, situation was very simple, driver waited >24hrs at delivery, broker said layover will be paid. for almost 3 weeks it was my problem to check about the layover. finally I was informed that layover was not approved. no explanation (because it was no excuse not to pay) - just basically FU and get lost.
Not HonestThey told us that load was 25000 pounds and came to find out it was 44000 pounds! Not only that but He even lied about the Delivery time saying that receiver was open 24 hours and this is a open scheduleBut came to find out that receiver doesnt take loads at night!We had to cancel a good load because of that 😕Not honest!!!Avoid them if you can .
Loss of words. Working with Shram Logistics has felt like a nightmare. I hate to see anyone else have to go through what I did.For the sake of my sanity, I decided to write off what is owed to me by Shram.Save yourself the hassle, and dead head if Shram is your only option.
Very good broker, the load was good and I didnt have any problems. I was very satisfied doing business with SHRAM LOGISTICS.
Terrible they can’t even get the shipping times correct . Bunch of Russian thieves . Why can’t they go broker in Russian and stop screwing with American freight . Put a freight guard because the shipper said for us not to come that they were closed . Then said we weren’t supposed to call the shipper . Lmfao I guess I’m just here to drive around where ever you terrorist want me to waist it my gas .
I have been working as a carrier with Shram Logistics Solutions company, about 2 years, never rely had a problem with them until recently. They normal send me rate confirmation requesting for me to sign, sometimes i sign them immediately sometimes the broker have me just reply to it, and another time they would send me an rate confirmation I would sign electronically, this time I wasnt given that option. I recently changed my phone and didnt have access to a printer so I called in and booked two loads one of which I did myself because I had to fill in for one of my driver. I explained to the broker Mila that i had a new phone and I wasnt able to return rate confirmation she still booked me and told me to get it back asap. I had only 3 hrs from the time I booked the load until the pickup time and i was 113 miles from the pick so i had to head directly to the pickup because there was also an late fee at this place. I got there on time and i called in to notify the broker and she was still asking me to sign the rate confirmation which I told her my situation didnt change. I got loaded and i called in to let them know i was on my way. This was 2/15/2021 there was a highway ban on Highway 84, for icy conditions, which I found out later on my way. Even though it was scary, driving in the icy condition I got there safe and on time. I got in to a door and after i got unload there was a pallet left on my truck which was the wrong product shipped and the receiver put it back on my truck. So I text my broker which replied immediately that she would take care of it. After 3hrs after not hear from her I reached out to her, via text for an update, and told her I had another load to pickup which I had arranged to pickup after that load, She didnt reply, I tried calling her she would answer. This when on for 5 hrs until I got the manager Alec. an then I was placed in a door. I requested detention, I had a 2 am delivery and i left there 11:45 about 1 hr after reaching out to manger.I had to wait until 2/26/21 after reaching out to broker multiple time for $150 to be approved and they took $50 out of the settlement stating that they didnt get back sign rate confirmation in timely manner. I reached back out to Alec the manager who said it $50 deduction would stand. I explain to him all I had endure, with me cancelling my other load, and driving on a icy road, he didnt even show no form off empathy. After I told Alec that I would write an review about this situation. He placed my load on hold and ban me from ever doing business with Shram Logistics, Im assuming that he is the owner, based on what he did. This is his way of letting me know he doesnt care for owner operators and the hard work me and my drivers have done in the past. I am exercising my freedom of speech Alec.This is how I view this situation, Here I am a company that has been working for this company, never had any problems with them in past, now we have an issue and I understand that they needed a sign rate confirmation but in the past they have sent me rate confirmations that I have signed electronically, seeing has I explained to Mila that I wasnt able to sign the rate confirmation at the time. Also I pickup the load and I call Mila immediately to let her know I picked up the load, thats me agreeing to do the load. I did a good job picking up the load on time and delivering in adverse weather condition on a ban road and cancelling a very good paying load only to be penalized for not signing a rate confirmation in time. I forgot about the signing of the rate confirmation with all that was going on that day. But I dont feel that I should be charged $50 for getting sending in the rate confirmation late.
I would like to thank Rori Tyler from the accounting department at Shram logistics solutions. You were very kind and helpful today and you made my experience very relaxing. Again thank you for fixing my issue and being understanding.Jesse Searcy
I talked Rori Tyler from accounting to get a quick pay and she was very helpful and nice. I did not get payment yet but It was a pleasure to talk to her and get assistance for the first time to sign up with quick pay.Thank you RoriReview from TLD Transport
This broker posted wrong and deceptive info on the load board. They posted a load for 494 miles, but the actual miles on the rate confirmation they sent to us was 633 miles which is about 139 miles more than what was posted and negotiated. I called them to renegotiate but they are not willing to accept, spoke with their dispatcher, called Ruslan. Instead of working with us to resolve the issue, they posted a bad review on us and it was their fault for posting deceptive and wrong info on the load board. They are deceptive and very unprofessional. I will not recommend booking load with them.
Fantastic company to deal with. Ben was very courteous and friendly. I definitely want to work with them again.
Worst company I ever hauled for in my 25 years driving trucks
Excellent Broker. Quick response to Inquiries
Dealing with Shram Logistics was pleasant and uneventful. Ben is an excellent agent, communication was on point and load as described. Would recommend this brokerage to other carriers.
Without Rori’s dedication, motivation and hard work my company wouldn’t have gotten through an issue we were facing. My review can’t express the amount of gratitude and appreciation I have. Thank you so much Rori for not only being professional, but also outstanding
Very professional and kind!!!Miss Pachoma was very helpful and made my life much easier on our load.All the best!
Really friendly and accommodating staff. Worked with Nik and the load we hauled went quite smoothly @ Pickup and Delivery! Good to finally work with ambitious, honorable, consistent and accurate individuals in the Industry! So saturated with young entitled and disrespectful individuals . Good to know Americas Workforce still has a few good respectfully hard working earning Citizens! Thanks guys for shedding light on the industry! Bravo!
Good broker in USA quick answering call quick pay lumper money
Great service so far ! We always reach out for full details on lanes, and to be quit frank LUBA always jumps in and is more than happy to help . Very responsive and fast acting . Please try them out !! :)
Bunch of liars don’t answer phone when they have problems terrible company shippers beware
Very professional, especially Victoria Shaikina
Nice Brokerage to work with
Awesome experience. Russ was easy to work with. Would recommend to other carriers
Great Customer Service! It would be a pleasure to work with Luba again.
There ppl are awesome i would work with them anytime
Easy to work with and always helpful. Doing continuous business with Shram.
This is the worst logistics company I ever booked for. They lied about everything and they didnt answer the phone or email.
Luba Pachoma Great Broker, she respond very fast on any information that i need It was a pleasure working with her
Thank you Rori Tyler for helping submit my paperwork and answering all my questions very professional I give you 5 stars it was a pleasure speaking with you
Worst shipper. Cancels load last minute.Was told to pick up load at 12pm, driver in route & Shram canceled mid route
All good, thank youThe only thing we need --- please keep chain in email when asking about updates, because we can miss your question from new separate email.
Very unprofessional company.They are not answering email and phone calls while we were resolving a current ongoing issue regarding detention fee for our driver. He was left out for nearly 6 hours. Weve given them multiple chances to resolve, however they keep delaying and delaying.
Very good Brokerage
Luba is very sweet and easy to work with. Their rates are pretty solid. My only complaint is the charge for comchecks when any other broker doesn’t charge for that. Then a big issue is when you’re delivering outside of business hours it is very hard to get ahold of anyone. Then the ratecon appts were wrong and when clarification was needed couldn’t get ahold of anyone. Other than that nice company
Ben is a wonderful broker to work with!Always great to have good friends in this industry!
Great people to work with
Great job, fast payment. It was no issue on a load
Thanks Ruslan Taranseko for the great customer service. Definitely one of the best companies when you need help they right they’re to help
Highly recommended .Very pleased with the service provided, specially Luba Pachoma who is very professional .
Luba Pachoma - very professional broker, recommend to all work with her at SHRAM. Good paying loads and nice people.
Shram and Rori are awesome no problems, good paying load, nice people, will continue to work with them !
BS company. Do not work with them. They lie to you. Booked a load and he says hes sending it in 1 minute. But hes trying to find someone cheaper. Can never get ahold of someone. Say away. Especially Alex!!!! 0 Stars. Not the first time.
Very slow,spend 6 hr to be unloaded and 2 more to take my paperwork)))
Worst broker ever. Even some of their reviews here are fake. I booked a load with them and appointment was set up for 5pm. When my driver arrived at the shipper he found out that shipper doesn’t start loading before 9pm. When we called the broker to talk about that issue they told me that I have to wait and it’s up to their manager if he is going to give me detention for the waiting time. I asked how much they pay for detention and never got and answer. They never replied to my emails and never answer the phone. You guys have to do a better job in communication and be more proffetional with our hard working driver.
Really good brokers to work with, and I recommend booking with LUBA PACHOMA!!!Shram!!! Shram!!! Shram!!!
Stay away from this company!!!! It’s a complete SCAM!!!! They try every trick in the book not to pay you Detention, Layover, and Completed Agreement. 9/10 of my loads with this company was a complete headache to get my funds. They try to cut you. If you need a lumper or anything in that case, they will yell at you!!! Extremely RUDE immigrant company!!!! Support American and stop using Scam Immigrant Logistics!!!!
Waited over an hour to get an EFS number to pay the lumper fee. They dont care about the drivers hauling there loads. If I could give a negative I would. I will never haul another load for them and Im telling all my friends not to haul there stuff also. This has to stop. These brokers are ruining the industry with un professional practices.