Great service from the management to the employees. They are always so helpful! Delivery in timely manner. Thank you guys so much

One of the workers didnt like me because the color of my skin so sad to see wokers still have hate towards one another in niagara falls 😭😭 NEVER again will i rent from rent a ceneter i cant begin to tell yall haw horrible i felt leaving this store after the way i was treated 😢💔

Im rating them a one star because they can be very disrespectful and mouthy on the phone employee should act the way they do and i promise you, you wont like the way they do business cause im now with aarons ever since the disaster with this rent a center company

Good people always willing to work with you if needed, tell will I sent you

As far as friendly I’ve never had a problem with that, I think I’m more the aggressive one, they take my mess with a smile. I’m not saying I don’t have issues but they always manage to accommodate my problems with a smile. Now what they do behind my back umm idk and idc as long as my stuff is new and repaired when needed. I’m actually thankful because I was able to buy out my stuff at my leisure.

Yeah it’s a bit more expensive but they are generally working with people with bad credit who can’t go out and buy up front. I see people crying about being late and them wanting their merchandise back, they are a business and businesses either want their money or their product back, your life’s problems are not theirs. Brittany is always wonderful as long as she doesn’t have to chase you down and then hear your sob story. Every item we have ever gotten anything, we requested brand new and that’s what they brought. Everyone complaining about them needs to look in the mirror and be happy that companies like rentacenter will even work with y’all

I Love Rent a Center on Portage The Employees are awesome they make sure I get taken care of when I need something Great personalities Love the Staff

Great staff... Brittany the store manager ... William delivery... Always smiling and dealing

Dont want to bash the product or the price because I never used them yet. I walked in the other day looking for a Recliner. Only a couple to choose from ..all of which still had debris from previous owners. Thats when I realized it wouldnt be new. The 2 sales clerks were not helpful at all. They were curt and showed very little ambition to assist me.

Great customer service the manager is always willing to help you out anyway she can!!

I cant begin to explain how much of an awful place this is. Repeated harassing phone calls before payment is even due, workers showing up with their pants not done up, Regional manager Brittney does not work good with customers, knows NO good customer service skills. Im a few days behind and they showed up to take my fridge, we explained how my little sister has cancer and she has certain medications that have to be refrigerated so they couldnt take the fridge. Brittney said she didnt care. Save your time, save your money, save your energy, please... GO SOMEWHERE ELSE!! Also!! Ive seen Brittneys family bringing in/returned used products after hours. Very sketch

I dont understand why they charge so much for something like for example a Nintendo switch is 300 in a store they want 24 dollars a week for one by the time your done paying your paying triple so wrong

Will is honestly awesome

Nice and work well with people

Worst experience ever

Need more workers