I’ve been taking Medicaid transportation through different companies for years. I now only request Aero, the drivers are always on time and their customer service is impeccable. They have made my life so much easier just by being such a good transportation company. I’ve rode with many other companies and aero is the only one I’ll request anymore. Everyone from the drivers to the customer service number is incredible.I take 2-3 rides a week, I’ve never until them experienced such good service. Aero is the only one I would recommend.

I have worked under these great employers for a little over a year now and I am pleased to say they are the best people I have worked for in my life thus far. They truly treat their employees and customers like family. They, along with us drivers (I need to brag about myself and my colleagues here to :) ) do great things for the community of Niagara Falls and the surrounding area. I recommend this company for all your taxi needs near and far, and I look forward to picking you up!

Great drivers and staff. Recommend highly!

Theyre Amazing people and Genuinely care

I have been utilizing taxi services the last 7 years and what a roller coaster it has been. I have never ever imagined that there was such a professional, ethical, caring and dignified taxi service as AERO TRANSPORTATION!! I HAVE HAD HORRIBLE NIGHTMARISH EXPERIENCES WITH SEVERAL TAXI SERVICES IN THE AREA. Im going to leave it as that w the past I just hope in order for success and delivering a service as they portray that other services should use aero as their guidance. Most importantly I can go to any given appointment punctual and leave the appointments in peace and able to reflect on the benefit of the program I just left. All of my needs are meet and taken into consideration with respect. With that, none of my health issues have been triggered negatively by this company. I have seen that given to all other customers they cater to also. I would like to give my heartful appreciation to the owners, drivers, and dispatchers for their kind and wonderful professionalism. The only way to understand my review is to utilize their services yourself. God Bless.

This place is not trustworthy. They make promises they don’t keep. The drivers are all slow at picking people. This is almost comparable to using buffalo transportation. If you need a better and faster medical transportation please call buffalo transportation. Most of the reviews on here are because they pay people to rate them well.

Aero transportation is my first choice every time. Their costumer service is impeccable and they are the most reliable that I have ever experienced. There staff and owners are with out a doubt the most kind hearted, sincere, helpful and respectable people. There drivers as well are some of the best people I have meet. I would recommend them for any transportation needs.

I have dealt with a lot of transportation companies and this company is a gem in our community. Their customer service is outstanding and always manage to go above and beyond what’s required even when changes are made at the last minute. Every driver was courteous, the dispatcher always responds, and the manager always concerned about the betterment of the experience. Always on time and was able to accommodate any area requested. Highly recommended

Arrived promptly after being called to take us from the US side of Niagara to the Amtrak Station /Grand Central bound. We were charged the correct amount of $8 before tip.The driving was safe and smooth, and the driver volunteered to assist with the luggage.We thought it was an excellent and safe service

Mr. Ahmad was so gracious. He took us to and from our destination, arriving with a sign with our name and promptly coming again for our return trip. On our trip back to the airport we had extra time so he brought us to a beautiful state park we never would have found. He got out with us, took some great photos of us and showed us around. He went above and beyond a taxi driver- he was a host and an enjoyable presence in our travel experience.

We booked a return trip from Niagara Falls Canada to Niagara Falls New York. Our bus arrived late and Aero was able to quickly reschedule and pick us up at a later time. The vehicle was clean and the driver was polite and professional. Booked our return for two days later and again, Aero arrived as promised and drove us across the border to the bus station. Thank you for making our trip easy! Will definitely use Aero again when we visit and tell our family and friends!

I highly recommend this company!!!!! I arranged transportation for my grandpa to get to his doctor appointment and he absolutely loved the service! He said they picked him up on time, helped him with his walker and the driver was really nice. He was thrilled that the owner herself picked him up from the appointment and was impressed how she cared enough to make sure he was comfortable and taken care of.

Highly recommend this transportation service. Driver, Noor, was very helpful to three travelers and made our trip to Niagara Falls a very positive experience.

Prompt and kind service even early in the morning. Made a huge difference in my stressful morning to have such a reliable and easy going trip to the airport. Even on my return, the man providing me service patiently waited in the snow through a delay in the release of baggage. He was considerate enough to secure a parking spot close and accommodating me dragging heavy luggage. Aero Taxi is my go to! Consistently exceeds my expectations of service with a kind hearted staff.

I can highly recommend Aero Taxi Service. We had a great drivers for both our ride to and then our ride home from the Buffalo Airport for our recent vacation. The drivers were very polite and professional. They took care of the luggage for my daughter and I. Thank you Aero Taxi for helping to make our trip a more pleasant. Great company.

Excellent, courteous and affordable transportation service that I would HIGHLY recommend.On a personal note, Naz has provided my daughter, who is a student athlete at Niagara University with any all transportation requests for a very affordable cost. They have picked/dropped her off for any medical appointments and assisted her with any personal errands.In short, HE has taken care of her and I cant begin to tell you as a parent what peace of mind that has given me.We are grateful!

I used Aero Transportation twice today and they exceeded my expectations. Timely responses and arrivals and great customer service. The owner/driver even helped me out by taking my Canadian cash since I wouldnt need it anymore back in the states. I would definitely recommend using them in the Niagara area. Thank you for making my transportation easy!

When unable to secure a planned trip from any of the private driver apps, found Aero, who responded to my text request after 9 pm for a very early pickup the next morning. He showed up early, stopped to get me coffee, and delivered me right on time, all on his day off. So grateful his service!

Literally the best taxi service that I have used. I will definitely be a repeat customer. Driver was on time and courteous.

This is for Mr. Amzad, very kind and nice person. He was always on time. I had early morning flight and I called him at 3 am, he picked up us at 3.20 Am. I strongly recommend the company for taxi services.

We rely on aero transportation when we visit the area. They are the best! I would highly recommend.

Their drivers are nice and caring people, and the other personal are also caring

Best taxi company around. Always on time, super courteous and clean cabs. Noor Ahmed is a great guy.

Great experience. They went out of their way to pick me up from work when I was in a bind to get home last minute. Naz was very polite and personable and the fee was very reasonable. Thank you, Aero Transportation!

Best taxi service Ive used. Ive been using them for the last 2 months to go to medical appointments 7 days a week. They are always on time and the drivers are all very curteous. They are very professional. They call to make sure that Im ready and they provide ETA. I couldnt ask for a better service

They had great customer service and were very flexible. It logistically helped make our trip to Niagara Falls way easier. Ill use them any time Im here.

Aero transportation went out of their way to accommodate my needs. They were punctual and very nice. I will be ONLY using this company from here on out.

Surely the best taxi service in the area. Always on time and the friendliest drivers you can ask for. Dont suffer through the frustration of the other taxi companies in town.

Very nice ppl was picking up my children for almost a year from school and then one day just decided it wasnt worth it and stopped and refused to pick them up. Either way they were getting paid what they said they wanted for the cab ride.From here on out i will no longer recommend them.

Thank you!!!, thank you!!!, thank you!!! for the excellent service and helping me out. You really mean it when you say you We provide professional service. You driver, Noor, is amazing!!! I will definitely call you guys again.

We met both husband and wife drivers. Very hospitable. Would recommend this service to anyone with the need for a taxi.

I would highly recommend this taxi service! We had a very positive experience with a punctual and courteous driver.

We had a wonderful experience with our driver Noor Ahmad so kindly assisting us during our stay. He was most kind and helpful.

This company is AWESOME!! Always on time, if not early for pick up. Great and constant communication. My flight was delayed 2 hours and the taxi driver, Noor was still on time to pick me up. The owner was willing to work around my schedule for departure and arrival. HIGHLY recommende this taxi company above all others.

EXCELLENT SERVICE!! Greats customer service. THEY PROVIDE SERVICE TO NIAGARA FALLS, BUFFALO, TORONTO AND SURROUNDING AIRPORTS.

Friendly drivers, clean vehicles, come within a reasonable time and dependable! Great service made me a returning customer.

I work at the Niagara Falls airport and have used aero taxi for both personal and customer transportation to and from the airport. They are always fast and reliable. The drivers are professional, courteous and knowledgeable about the Niagara Falls area. I highly recommend aero taxi and we will continue to use them for our transportation needs.

The drivers are friendly and trustworthy. The fare is very fair considering its Niagara Falls. I would highly recommend.

Excellent service, very professional and reliable drivers. We HIGHLY RECOMMEND Aero Taxi. They mean what they say 👍👍

Great customer service, very nice and respectful cab drivers and there always on time this is the only taxi cab service me ( Kimberly ) and my husband ( angel ) take .. Give them a try you wont regret it I promise

Had a great time In Niagara Falls thanks to Aero Taxi. I was there for my honey moon and the driver took me and my wife to amazing restaurants,winerys in Lockport, across the border to the Canadian side and lots more places in the area. Ask for noor. He is a great driver and will pick it you up at any time or anywhere.

On time and amazing staff...my go-to cab company from now on!!!

Excellent staff... Fantastic service.

I love the fact that they were on time and prompt respectable and it was comfortable being that it was my first time getting transportation from this company I would recommend them to anyone that would ask they made my day goes smoothly and I appreciate it

Arrived in less then 5 minutes late night. Fair prices. Friendly Driver.

Your drivers drive like maniacs. Specifically a1901

Great ride to the Buffalo Airport from Niagara Falls, NY. New comfortable large van and knowledgeable driver got us to our destination before we expected. Thanks Aero

Love this taxi service they call you to make sure you still need their services Ive always been on time their drivers are very polite and courteous I believe they are the best taxi service in Western New York very reliable and dependable

The best service in Niagara Falls, Aero taxi driver was very helpful. He did extra ordinary help through out my trip.

I had an excellent experience with them . They were punctual, safe, friendly and economical in their service .

We are very happy we used Aero Transporation for our Companys meeting. All of our out of town guests were very impressed with the professional transportation by Aero. Very dependable.

Great ride from the airport to the hotelWould recommend this company to all my business partners

I always use their service! All the drivers are friendly and on time! I always have no stress when i book with them, as they are flexible and very accomadating. Definetly recommend them to anyone!

I went with Noor from Naiagara to Buffalo Airport on 4th December and he was so caring. He stopped the card two times to explain about the area and took some photos which he does not need to do at all. Since I was new to the area, he explained me about buffalo life style and adventurous activities. Thank you very much for the caring support extended to me.

Love the service super convenient

Good fortune was ours! In a recent trip across Canada by train we ended up in Toronto and needed a transportation service to the American side of Niagara Falls to pick up a rental vehicle. We made contact with Aero Transportation six weeks in advance. Their representative Naz supplied not only all of the details but sent a detailed e-mail spelling out how all of our transportation needs would be met in relation to date, time and location. Aero Transportation on the date we needed them arrived on time and every promise was fulfilled. A great ride from Canada to the USA. Our driver, Noor Ahmad, was absolutely the best. Friendly, helpful, courteous and extremely articulate and bright. He made the ride not only perfect but an educational experience and not one quickly forgotten. Anyone in need of a taxi or transportation service from Canada back into the USA will do themselves a complete favor by using Aero Transportation. They are efficient, courteous and their fare charge is completely reasonable. Bottomline they are the best!

Amazing service, friendly and kind staff. Thank you guys so much for your service, it exceed expectations.

Theyre very professional, clean & the best taxi service in the falls, by far.

Fast, Friendly & Reliable Service. Aero is the only transportation service I use in Niagara Falls.

Good stuff ... best ride of my life

Excellent service,will definitely call you again. Thank you!

I highly recommen Aero Taxi to all my friends and family. They are very friendly,on time every time, and very professional!!

Never showed up...they said 15 min...we waited about an hour!

Convenient and personal.

Excellent!!! Timely and caring!!!!