Amazing. Uber and Lyft are almost impossible to book, so you’d think Executive Shuttle would see a great business opportunity. I booked them last week and loved the convenience. I travel 3-4 times a month to the airport for business. I was ready to make the switch. Then I call today to book a ride and the dispatcher told me the company sent a memo out no longer allowing single drivers.Unreal. I’d give them 3.5 stars for service (they are 13 passenger vans after all. And 1 stars for the new policy.
We highly recommend Executive Transportation! They came through in a pinch when our other transport company cancelled on us the day before our daughters wedding. We would go to them first next time around!!
I have used Executive Transportation for many years for business events. Everyone there is so friendly and extremely accommodating, especially with any last minute changes!Currently working with Linda on scheduling many rides. She’s amazing!
I found out on Friday night that I needed a transport for a wedding party of 14 to take wedding pictures on Saturday. I called around 7:00pm and was greeted by a very capable person who lined me up with a suitable transport for the next day at 3:00 pm. The driver arrived in a well maintained vehicle. The driver was dressed in a suit and tie, and was very professional to the wedding photographer and the wedding party.Based on this experience I will use them again in the future and recommend them to friends.
Want to work at this location. Very freindly, nice people.
Eric was amazing! Such a great time, provided drinks and was very friendly and professional
Easy to work with . And with covid guidelines you made it easy to work with and know what to expect . 5 star service . Thank you 💟
Reliable, professional and on time! I’d much rather ride with Executive than with any other company solely because they are local/regional and family owned. I also like the variety of vehicles, Cadillac’s, Suburban’s, Vans (7&14 passenger) Motor Coaches!
Could not ask for a better place to get transportation.
I use Executive Transportation for all my international guests exclusively. From the airport to the hotel to the office, Executive Transportation is consistently on time, professional, and delivers quality service. The invoices are correct and the level of detail for pick-up and drop-offs are very clear. If there are any issues or concerns, which are far and few between, they are quickly resolved.
On time (early), opened door for me even though it meant driver had to stand in rain in order to do so. Very professional. Will absolutely use again.
My experience was great. I called late last night for a 6 am pickup this morning. The van was waiting for me when I checked out and Judy, the driver, was top notch. I got to the airport in plenty of time and enjoyed chatting with Judy.
Executive Transportation always comes through when I need them. Their staff is always courteous and friendly and always wants to get the best deal for the customer. They go out of their way to make you feel welcome, which in turn, makes it easier for me to bring my business back to them.
Convenient location to I-471. Good courteous professional service but call ahead well in advance to reserve your ride. Remember to be courteous and tip your driver.
We called 3 hours before prom and executive was able to accommodate our request. They initially said they would be sending a town car but the driver pulled up in a stunning suburban (even better). The driver was very polite and professional. Thanks for the outstanding service on such short notice.
Booked a round trip shuttle. First leg was fine. Shuttle never showed for the return trip. The guy at the desk told me there were no vans around. This is after I’ve prepaid. Would avoid at all costs.
Ive used Executive Transportation for three years now and they never let me down. Always on time (usually early, in fact!) and the drivers are always professional and courteous. Highly recommended.
Professional, friendly, and reasonable. Helped us out with a last minute request for a 14 passenger van ride across town round trip. Thankful!
I just want to say how helpful Jim, the GM, and Brittany, in Reservations, at the Newport, Ky. location were... They truly went above and beyond, provided great customer service, and answered all my questions. Thank you both!
Upscale black car service. Always on time, and very polite.
Do not use!!! Unreliable. Poor communication. Uber is WAY better.
I have used Executive many times over the past 15 years and cannot say enough good things about them! Jim Foster and his crew of drivers are simply the best in the business.
Lives up to its name. Great people to deal with.
Quality services quality people reasonable prices. The go to place for your transportation needs in the Cincinnati area
An employee driving an executive transportation shuttle screamed at the guests I was picking up from the airport because they were waiting in the wrong spot. He then proceeded to pull his van up less than a foot away from my shuttle while the man was loading his children into the vehicle. He was so close to my shuttle that my passengers could barely open their doors to get in. He endangered this family and their children because he was inconvenienced for one moment.
CVG-Mason $90 + taxes + gratuity seriously?? Advertised prices are fake! Go away and take Uber.
Great place to work...always need new drivers
Great place for a first class ride and treatment
Excellant timing.....very safe to use
TERRIBLE experience!! Two terrible experiences both times executive was scheduled to pick me up to take me to the airport I called them because they were late they did not have my reservation even though I had an email confirmation then they put the blame on me, even though they picked me up from the airport a few days before also did not have that reservation in system. Almost missed my flight TWICE.
Horrible management.Discrimination against gays.Harassing employees.
Great choice for transportation services
Professional safe on time Driver
Front desk staff is rude and unhelpful, someone should let them know that’s out of style these days, jeez.
Drivers they did not have that experienceThey should be dressed nicely and then smile they should be all of this drivers showing for respectFor that customer
Fantastic
Always on time.
Just drove passed it.
Good company and workers
Scary driving
Excellent!!