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Precision PC Repair
254 Maple Ave, Newport, RI 02840, United States
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Precision PC Repair

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Jo
Review №1

John was very professional and very quick. My laptop didnt start and he took it the same day I contacted him and recovered 99% my documents within 48 hours. A real life saver, 5 stars all around.

Sa
Review №2

I have used John for repair help twice. He is very responsive and communicative. He gave me ideas to try and fix the issue myself and then took care of it when that did not help. He picked up and dropped up my computer. I was only without it for an evening. His service is exceptional and his prices are totally reasonable. I highly recommend Precision PC Repair..

Ma
Review №3

No board. No space. Not found physically.

Th
Review №4

John was quick to return my phone call and kept me informed throughout the entire process. Very easy to work with and had my computer operating the very next day. Glad to work with him and treats you much better than any corporate chain could. Thank you John.

Ch
Review №5

Had a broken power connector on my laptop. John replaced it quickly and for a very fair price. Works perfectly once again. Highly recommended. Thanks John!

Pa
Review №6

Contacted John who promptly returned my call. Told John that I had a non computer dilemma but needed a precision hardware expert that required two small wires soldered to a miniature connector on a model train engine. John proved that he was the right choice. John came to the house the same day picked up the train, and in a couple days was was able to repair the train as if it came from the factory. John delivered it to the house and stayed to ensure that the repair was correct. I have put John in my contacts as my number one place to go for computer and model train repair. Thank you John, you not only made me happy but also my Grandson.

Jo
Review №7

Fast, effective, and more than fair pricing. Got the job done quicker and for less and BETTER than Microsoft told me they could. 10/10.

CL
Review №8

Great work! He came recommended by a partner that has used him for years. He works quickly and explains in terms a non tech person can understand.

Te
Review №9

John provided me with advice to repair my laptop over the phone fixed my problem. I would highly recommend his services, as he has great customer service.

Da
Review №10

I had brought my Asus laptop to John to repair the power jack as I was having charging issues. The computer worked fine, but I would have to hold the charging cord in just the right position to charge. He had great reviews on google maps which is why I selected him over others for the job. I would have to agree with the other reviews on how great his communication is. He would always text to update me on the status of his progress which I appreciated greatly.Currently I am a student attending various schools at NS Newport and HEAVILY RELY on my laptop to study for weekly exams and practicals.I had dropped off my laptop with him for repairs and he informed me it would be about a week, which I agreed to. During that time I was always aware of his progress as he texted me often. After a week he informed me my laptop was done and ready to be picked up. The problem started the day i intended to pick up my laptop. He texted me that suddenly my computer was dead and no longer functioning, that he removed my hard drive as a courtesy in order for me to access my files, and that he would not charge me for the service, only the parts he installed ($20). After having a few conversations with him via phone, he offered to replace my motherboard for roughly $50. At this point and after some repair research of my own, I was frustrated with the situation and annoyed by the amount of time this was consuming. By no means did he intend to fry my motherboard, but again this situation was costing me time which I value greatly. I picked up my laptop but was not willing to continue my relationship with John as it was costing me time and I wasnt satisfied with his proposed recourse ($50 for repairs in addition to several weeks for parts).End result: I didnt pay john his $20. I have a useless laptop thats bound for the recycling pile. Now I have to spend $500 to $700 to replace what was an operational laptop minus a minor charging issue.The only positive thing out of this situation is that I got to meet Johns adorable boxer/pitbull mix 🐕. Shes a sweet dog!John has many great reviews and Im confident hes a savy computer guy. Id just be cautious moving forward with any hardware repairs involving the motherboard.

Cr
Review №11

I couldn’t be more pleased with the service I received- which was prompt and professional. John guided me thru a diagnostic process that remedied the problem. No new printer required!

Information
2 Photos
11 Comments
4.7 Rating
  • Address:254 Maple Ave, Newport, RI 02840, United States
  • Site:http://precisionpconline.com/
  • Phone:+1 401-366-2249
Categories
  • Computer repair service
  • Computer support and services
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