Going on 3 days now with the heat wave. was supposed to have a tech out on Monday morning, no one showed. I have now called a total of 11 times over 3 days and can not even get a courtesy call back to let me know if I am in a que or what. Air Serv installed my system brand new less than 2 years ago and this will be the 8th service call (if they ever come) less than steller product and basically no service.
Great service, highly recommended this folks
Just purchased a new property and Jefferson came out to assess the gas furnace. While we see a likely expensive repair in our future, Jefferson gave us some options to keep the system functional for the season, and not break the bank right now. His and Aire Serve’s work was greatly appreciated.
Office was quick to answer the call and schedule me. The technician Jefferson was great, professional and I would absolutley recommend.
I never received a response from my inquiry. Guess Ill try another company.
Used them for the first time because of a groupon. The free filter is the wrong size, so I have to replace it with my own, the right size filter. I dont mind paying for my own filter but, dont offer me a free one, as part of the service call and have it be the wrong size. Get me one the right size or dont offer it. Then I needed a part, it was amazing how much the price dropped by 2/3 for the part, once I agreed to sign up for their monthly payment service program. Where the service program is to pay them monthly for the option of possibly moving up the list for faster service, just because you pay them monthly to be on their list. Yeah, now I know why they were so cheap with the groupon, they were selling their service contract. Needless to say, I canceled the service, but had to join it to get a decent price on the part I needed. Nice technician, so that is the only reason for the decent score.
Just pleasant to work with. did a great install . great job. thanks !
I called them on a Saturday to see if they could get my system up and running. The Home Warranty company said they could not come out for 10 days, and with it being 50 degrees in the house - unacceptable. The were at my house in about three hours and had my system up and running in less than 30 minutes. Thank you Aire Serv!